citizenM North Station, Boston
Expert reviews
“Boston’s citizenM keeps the jet-setting budget-minded traveler in mind. The hotel’s vibe is bold, contemporary, and colorful, and the rooms are small, but well designed to maximize space and accommodate the comfy, extra-king-sized bed.”
“citizenM, a no-frills budget option, offers a prime Boston location close to historic attractions and the Italian restaurants of the North End, and next door to the TD Garden, home of the Boston Celtics and the Boston Bruins.”
“Inside and out, the Boston outpost of the Amsterdam-bred citizenM brand is a striking addition to the city’s old West End. It is positioned amidst a vibrant development that has extended the city’s biggest arena into a multi-faceted dining and nightlife centre, with public transport right on the doorstep.”
What guests liked
- Top location
- Comfortable beds
- Free Wifi
- Delicious breakfast
All you need to know
CitizenM Boston North Station is a super cool spot right above North Station in Boston’s West End. It’s tailor-made for anyone who wants to be close to TD Garden, historic neighborhoods, and the downtown buzz.
The hotel’s designer living room is perfect for chilling with a skyline-view cocktail, and if you need a late-night bite (or an early-morning coffee), canteenM is open 24/7.
The rooms are tiny but smart, think XL king-size bed, blackout blinds, mood lighting, and everything controlled by a tablet or app.
You’ll get free Wi-Fi, Chromecast, and a rain-shower that feels way more luxe than the space would suggest.
Plus, there’s a 24/7 gym, self check-in, and meeting rooms if you’re working.
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Location
Recent guest reviews
21 November 2025
Very good
Overall a lovely place, but as an older person the touch screen check in and small rooms were not my cup of tea. Staff was extremly helpful, found us a larger room, and assited at eveyturn. Highly recommended for young business travelers and couples.
21 November 2025
Relaxing and comfortable
Property was very clean and had a modern vibe. Our room was beautiful and perfect for the two of us and had the most gorgeous view.
The one down side was no free parking at the property.
21 November 2025
Very good
The room was clean and, while compact, had everything we needed (except glasses to drink from).
The bed being surrounded on three sides by walls. This made it VERY difficult to get in and out of the bed (with 2 people) during the night to use the restroom, especially when you are of a mature age.
20 November 2025
A great stay for a fair price.
Excellent location and gorgeous design
Lock on the door did not lock completely
19 November 2025
Fabulous
I liked the convenient location.
I wasn't a fan of the sink being in the main part of the room. And it took me a minute to get used to the dimensions of the small room. Not to mention the bed being pushed up against the wall.Really liked the quieky and artistically themed decor. Also loved the view.
19 November 2025
Very good
Location
Only one way to access the bed. No face cloths in room with liquid body wash.
17 November 2025
Fabulous
We loved the location and the bar in the lobby was really cool
There were a lot of lights in the room
16 November 2025
Exceptional
Gorgeous, clean, amazing communal area. Fantastic staff. Great food
15 November 2025
Overall a great stay with great amenities.
Location was great, right by the station! Easy to get around and plenty of food options nearby.
15 November 2025
I would recommend any couples to come here breakfast is amazing
The view
The iPad not going to the channels you wanted
15 November 2025
Fabulous
Location, cleaness, view
Nothing to mention
14 November 2025
Blissful and Beautiful
Conveniently located next to TD Garden and a lot of restaurants. Best views of the City!!!! I liked that after the Celtics game you had to show your key card to get in the building.
There’s nothing to not like!
12 November 2025
Perfect location for exploring Boston and surrounding areas.
Perfect location next to TD Stadium and train station, with easy access to markets and downtown Boston.
No facilities for making drinks in the room.
11 November 2025
Had a great time worth the stay
Fantastically placed in downtown. Close to everything
No food options and they have a bar. Huh
9 November 2025
This artsy, colorful, modern hotel has become our favorite
I love the modern feel with the tablet as a remote, the customized lighting and the bathroom being a wet room. The shower head was perfect and the water temp was amazing. The view was awesome-the shades that went up and down another plus. Had to call for face towels though. Bag storage saved the day after check out. Our flight wasn’t until 8pm. This has become my favorite hotel chain.
We asked for face cloths and one actually ripped when I went to ring (spell check) it out.
8 November 2025
Fabulous
We especiallally enjoyed the "common" area. Very fresh and vibrant. Also quiet enough for me to spen a few hours with coffe and computer for work and travel planning. Not our first citizenM stay so keep that in mind, preaching to the choir.
Didn't like is a bit too much, but the exercise room could be larger with just a few more machines. Rowing? Point is, three is a crowd down there.
5 November 2025
Fabulous
Location, room layout
Pillows
29 October 2025
A centrally located but high-priced, boutique-like hotel with small rooms
Got a nice welcome, and staff generally pleasant. Location is the big plus here, very near to subways and trains. Some nice city views from higher floors.
Front desk not consistently staffed. Room unusually small for the high price...couldn't even access the window without crawling across the bed. Comfort level was average overall. Breakfast buffet, although with good options, wasn't hot.
28 October 2025
Was really good ! Everything was great
Location
Nothing
26 October 2025
Exceptional
Location!
Price
26 October 2025
It was fine for a couple nights-just had to work at things a little because of the room size
Good location for Boston attractions. Our view of the city was stunning.
The room was tiny and not really easy for a couple. The bed was against the window so I had to crawl over my husband to get out of bed. The service was very hand off and impersonal.
24 October 2025
Great modern hotel that doesn’t break your bank
Brilliant location. Walkable distance to many attractions. Also convenient for riding the T. Lights and TV can be operated using iPhone.
Shower leaks so affects floor of the toilet
22 October 2025
I would definitely stay here again
I loved the location and how nice the hotel was
I did not find the bed to be very comfortable
22 October 2025
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22 October 2025
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20 October 2025
Great location, modern facility but a tad small for the price.
The hotel was a great location to the TD Arena for concerts and shows. The area was modern and clean. The staff were great and the surrounding area was safe.
The room was really small for the price paid in the area of Boston.
19 October 2025
Fabulous
Modern and friendly
Pricey
19 October 2025
Great! We will be back!
Everything!! Very pleased!! It was next door to the concert venue and the train station
You had to use multiple elevators
18 October 2025
Exceptional
view, cleanliness, friendly staff, plenty of room
n/a
17 October 2025
Great place to stay when in town for a show!
Excellent location. Comfortable Room with Amazing Views. Close to main attractions, especially TD Garden. Amazing Breakfast Buffet. Will definitely stay there again when in Boston.
16 October 2025
Brilliant. From Aus will be back again.
Room size compared to other CitizenM around the world.
Nil
14 October 2025
Nice location and close to everything but rooms were very small, similar to a cruise ship.
Great up to date tech.
Price per sq ft
13 October 2025
I really enjoyed the wind view from the bed The room is not too big or too small.
I like that it’s local right off the highway and easy access
That there’s no parking parking is very expensive
13 October 2025
Fabulous
The decor is very cool, the hotel is near/ above North Station, breakfast was very nice, and the bar with its outside patio that looks over the city was great. The alarm feature in the room was very cool.
No coffee maker and no wash cloths.
11 October 2025
Amazing view of Boston
The room had an amazing view of the city, and we were to personalize our room experience controlling lights/temperature/blinds/tv etc through an iPad. Very nice.
10 October 2025
Great experience but because of the room layout doubt if I would use this chain again
Ease of access from station. Very modern and quirky. Beautiful picture window with stunning city view. Rain shower and comfortable bed. The sightseeing tour bus stops were outside. Only 10 minutes walk to Quincy market and next to part of freedom trail out to Bunker Hill. Food hall, pubs and restaurants around area. Also very quiet. TD garden next door..
Unfortunately the positioning of the bed is such that is placed right up to the picture Window and is also high. It is difficult for person in window side to get in and out of bed. It also made it difficult to see the great view of the Boston skyline without having to climb up onto the bed to view it.
9 October 2025
great central spot to attack Boston.
the location is unbeatable. Right on the north station train hub. Walkable to lots of boston. Breakfast is amazing and a great deal. $20 for good fresh food and lots of variety. Helpful staff.
The room. It is different. You really cant get your head around the size and scope of the room until you get into it. Great for solo travel, rough for a couple. No where to sit and work or whatever else.
9 October 2025
Great stay! Would definitely go back.
Great breakfast and balcony. Rooms were clean and amazing views!
There’s was nothing that I disliked
8 October 2025
I loved the whole experience of the hotel
I like the whole experience of the hotel and room
8 October 2025
CitizenM hotel North Station is the hotel to stay in Boston
Everything. Location was perfect. Next to a lot of coffee shops, bars, and very close to a cvs and 7-eleven. North Rail station is a 1 min walk.
Everything was perfect
7 October 2025
good hotel for short weekend stay
Good location, great view, clean and comfortable room. Staff was helpful and friendly. Area felt safe.
Bathroom very small. No pool. Towels not very soft. Had to go to front desk to pick up items that should have already been in the room.
5 October 2025
Exceptional
Location was perfect for events at TD garden, and our view, I just couldn't get over it! The best view of Boston we've ever had staying in the city.
The price was a bit high for the size of the room.
4 October 2025
Exceptional
Excellent
Everything was excellent
3 October 2025
Exceptional
Great location close to the main sites of Boston and with really good transport links. Underground station just over the road made getting around so so easy. Room was great and good size. Bed very comfy.
2 October 2025
Perfect for a short trip
Perfect- all you need is there- perfect shower- comfy bed- great breakfast and nice stuff- very quiet and clean
2 October 2025
Loved the location, close proximity to the train, TD Garden, and the North End. Bed was comfortable, room was tint but c
Loved the friendly staff and the bed was very comfortable. Also loved our view and the iPad controls - very cool!
The bathroom was dreadful. Zero privacy, the door didn’t close all the way and was literally see-thru. Also, every shower drenched the room.
1 October 2025
Location location!
The staff and location were excellent!
1 October 2025
Trendy, vibey, homey, feels fancy but isn’t snobby very legit Boston vibes 🤟🏻
Love the breakfast spread, and the built in bar/coffee bar. I love the outdoor patio and the overall design of the decor inside.
I wish the bed had an outlet like on it/ near it, there was only 1 wall outlet above the desk and my phone charger couldn’t reach while I was in bed otherwise that’s my only issue. My bed at home has an outlet built into the headboard so idk something closer to the bed so I can enjoy my device while it charges
30 September 2025
Perfect stay
Everything
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
Services
- - Meeting/banquet facilities (additional charge)
- - 24-hour front desk
- - Business centre
- - Express check-in/check-out
- - Private check-in/check-out
- - Shared lounge/TV area
Activities
- - Fitness centre
- - Fitness
General
- - Non-smoking rooms
- - Facilities for disabled guests
- - Lift
- - Heating
- - Allergy-free room
- - Non-smoking throughout
- - Air conditioning
Accessibility
- - Wheelchair accessible
Miscellaneous
- - 24-hour security
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
Reception services
- - Invoice provided

More photos

23 November 2025
Had a great time