Titanic Deluxe Hotel Gendarmenmarkt, Berlin

Everything. From the breakfast to the room and location all was perfect.

Nothing everything was fine

Staff service was fantastic and friendly

N/A

Staff was wonderful. Spa was clean but Sauna was too hot. Even for a Finn!

Bed was very bad and thats why I could not sleep well

The cleanliness of the rooms is poor. Really poor breakfast.

Hotel great staff great just a shame the restaurant was closed on Sunday

Location excellent

The hotel is very well placed for exploring Berlin, close to the main sites and good transport links. Breakfast was varied and good quality - loads of choice. The room (superior) was spacious with good bathroom. Didn't have time to use the spa facilities.

The only downside was that I had requested a twin room in my booking (deluxe room) as was travelling with my son. At check in I was advised that all the twin rooms were occupied but offered upgrade (at a charge). The duplex room or junior suite options were too expensive and in the end they offered a superior room and put in a roll-away bed which was fine. I was a bit put out that they still charged an additional 20euros per evening. I think this charge could have been waived. I think the booking page on Booking.com should be clearer about this.

Big rooms, big shower, iron and board in the room, safe, very good A/C, equipped minibar, nice staff and central for my meetings.

Found a few hair in the shower from some previous guest.

Extremely comfortable area for a shorter or a longer stay in Berlin. Location is wonderful, making all main points of the city reachable. The staff working in the property, starting from the reception workers, ending with room service have all been exceptionally nice and helpful. And please do not forget to visit the spa area, every detail is thought of. Truly great and reccommended service for an exceptional price.

Beautiful hotel, centrally located, within easy walking distance to most of the historical sites. Fabulous decor, spotlessly clean with very friendly staff. Comfortable beds, modern, clean bathroom. Self serve breakfast that had everything you could want to eat. Wonderful stay.

Very nice staff, comfortable bed any nice spa.

From the moment we arrived, we were impressed by the friendly, helpful staff and the cleanliness of this beautiful hotel. We had a fabulous meal in the restaurant and breakfast the next day was lovely with plenty of choices. Our room was clean and comfortable with a lovely big bathroom. Unfortunately we didn't get to use the spa but everything else was excellent. The hotel is well located to explore the city.

We can't fault our stay here. It was wonderful.

Location was excellent as I was attending the Staatsoper and convenient for train to the airport. Staff were very pleasant and helpful.

Great location. Excellent breakfast. Helpful staff. Especially concierge Sebastian

A bit expensive

The location is nice, the lobby is a bit shiny but smells good and clean

I had to get a nice room after making a point(. The first room was not right- AC was broken, it was kind of dirty and small

Food

Ad Hoc Service - Hit and miss with getting a table... we had to sit in the bar one morning as there was no room in restaurant.

Very convenient to Brandenburg Gate. Museum Island, Jewish memorial and most of the other key points of interest

Everything - great location, lovely restaurant and bar, superb breakfast, pleasant staff. Couldn’t fault it. Only issue was restaurant closed on Sunday eve but we should have checked.

Nothing

Staff super helpful had a great stay meal in the restaurant lovely

Great location, which is central but quiet, close to Metro

I hadn’t realised spa & gym access was included

Very welcoming staff. The gentleman in charge of the breakfast room deserves a special mention.

The service was brilliant, such friendly and helpful staff

Room was comfortable. Breakfast was really very good. Staff were excellent. And the location was perfect.

The towels.

Very clean and quiet. We absolutely loved it. Staff was very nice and helpful.

Great location, stylish interior, comfy beds, and top-notch gym and spa area. Godd value for money.

Shower drain was clogged. Noisy building activity across the street on weekdays from 7am to 5pm.

the location is unbeatable. Room was perfect. Breakfast excellent and the food at the restaurant / steakhouse top notch

Flexibility on early check in

This was our third visit to this hotel, we enjoyed our previous visits so much we decided to visit there again to celebrate a Birthday. The hotel actually exceeded my already high expectation. The staff were very helpful and polite, that is all of the staff from the front desk through the serving staff and the cleaning teams. Breakfast is exceptional, the best we have had in any hotel in which we have stayed. The spa facility is first rate and the staff there are also really friendly and helpful. he hotel is very well located for all the tourist and cultural sites. Although we have seen pretty much most of what there is to see in Berlin we will probably return just so we can stay in this hotel again.

One very minor gripe would be that there were no USB charging points in the room, I only write that so there is something in the negative box.

Location is fantastic, Brandenburg Gates are a 15 min walk as is Alexanderplatz and Checkpoint Charlie. The bar is intimate and cosy, ideal for a night-cap. Would highly recommend and would return when visiting again.

Nothing

Cleant

Nothing

Fabulous hotel. Our third stay there.

The Titanic is a beautiful hotel in a central location in Berlin. The city has an excellent public transport network and the hotel is very well connected to this network. The facility is luxurious, the staff knowledgeable and friendly and they have a ‘concierge’ deserving of the name. The breakfast is rich and very varied, served in an equally luxurious room. I got the impression that the spa was also very interesting (but I didn't have time to try it).

The room was not up to the standard of the hotel, the furniture is a bit dated but still very comfortable.

The room was excellent. Spa is very good.

nothing.

The service is excellent!

Beautifully decorated, lovely bar, great sauna

The wifi didnt work

The staff were excellent, super helpful. Nice breakfast, good choice. The location was good, not far from the main sights, plenty of restaurants around.

I didn't realise that we could hear people above us flushing their toilet (it was quite noisy). Earplugs were useful. It would be nice to have a Nespresso coffee machine in the bedroom and more choices of tea. There was not a single tea packet of mint/chamomile. Also the coffee cups provided are for espressos but if you want to have tea there is no mug available in a decent size. We also found that the cleaners tried to get in our room twice in the morning when we were checking out despite the fact that the DNB light was on. We checked out at 12 but I guess they might have expected to see the room empty before that. It would be nice if reception would communicate which rooms are available after checking out.

Good location and very beautiful interior and awesome fitness gym.

Excellent Location and perfect breakfast

5 star vibe, breakfast, facility

Nothing

Location fabulous

No proper milk for room only powder

Excellent breakfast. Quiet location within walking distal of many of the attractions

Really nice decor. Immaculately clean friendly staff and a great bar / restaurant and spa

Nothing

Spa and gym are exceptional. A terrific range of good restaurants within walking distance. Several metro lines a 5 minute walk.

Hammam was closed.

excellent location in best part of Berlin, excellent staff, beautiful lounge and bar, top quality spa and even a Haman!

nothing

The friendly helpful Staff. The cleanliness. Excellent Restaurant. Brilliant location.

In my opinion, there was nothing to dislike about the property.

Excellent hotel in a great location. Great staff, fun bar, good breakfast.

Only one little issue: they need proper coffee-making facilities. A hotel of this quality should do better than an electric kettle and packets of instant coffee.

Proximity to transport links and museums

The room was extremely spacious and comfortable -- housekeeping did an excellent job of keeping the space clean each day. Staff was very welcoming!

Kind personal, excellent location, big hall and nice rooms.

Noise of building house across the street

Everything

reception hall, comfy bed

room and kitchen in the room