The Orchid Hotel, Beijing

Everything was fantastic staff couldn’t help enough

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Relax environment, friendly staff (spoken English very well). And they have a friendly cat!

Excellent staff, great location, wonderful breakfast

Unfortunately the lobby was under renovation- but they have to do it sometimes and it seemed it will be completed very soon.

The breakfast was awesome. Room design was modern and cool. Facilities in the room were adequate from tea brewing to coffee making. Complimentary fruits daily. Bakery and restaurants across were also highly recommended. Location is perfect.

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The communication before and during our stay was excellent. Even on the day, we received a message on WeChat to ensure that we were ok coming from the airport. Sarah on reception was excellent when we arrived (as she was during our whole stay!) and helped us book an entry onto Tiananmen Square the next morning. The availability of two types of breakfast was a nice unexpected offering. Location in the Hutong next to the Drum & Bell Towers is really excellent and fascinating. The nearest subway station is about 15 minutes walk.

There was a lot of building work going on so the hotel was a bit in disarray but that will be quickly resolved. We would have liked to have opened the blinds but they were either broken or fixed not to open.

Coffee at breakfast was delicious. Pretty good range of asian fusion food. Nice cats and pleasant hutong setting.

Unfortunately major renovations were occurring while we were there so that was a bit inconvenient and spoilt the atmospere a bit. Bed was not extra comfortable. Kept rolling to the middle.

The service is perfect. The staff there especially the receptionists are super welcoming and hospitable! They provide very detailed intro and explanation on the attractions nearby and give good recommendation. I like the breakfast, it was really delicious and well sized

Everything was amazing: the location, the people, the food. I slept like a baby in the room, which is a very, very spacious room. The people were very helpful and very nice. 10/10

The staff were amazing and super welcoming! This place is a calming relaxing stay just a short walk away from the touristy streets. We were greeted with fruit in our room and when we left they kindly gifted us some tea. We tried both restaurants on the property and both were delicious with an amazing breakfast! Could not recommend this place enough!

Nothing!! It was amazing!

Great location in a local Hutong with fantastic helpful staff. Food options in both restaurants excellent quality. Room was very comfortable, quiet and clean.

Nil

The hotel is very well located in the hutong area and close to metro and bus to reach other monuments. The staff speaks English and was always very helpful. The breakfast was very nice and the restaurants of the hotel very good for a good price. The bakery is a bit pricy but very nice as well. The room was clean, well equipped and the basket of fruit was refilled every day.

The place is a bit expensive compared to other towns in China but the service and facilities are really nice. The staircase to reach the bed was a bit tricky at night, maybe not ideal for people with mobility issues.

Really unique place in a perfect location. The rooms have a cool design and are spatious. The TV has a movie platform similar to Netflix with all the great English movies and series. The bathroom has floor heating and the bed is comfortable. The restaurants at the Orchid are really good. The neighbourhood is very lively, with lots of people, a bar street nearby, lots of shops, and even people singing in the street. Great place!

The facilities are pretty old. The hotel is built in small and old houses and the bath and window blinds are visibly old. Overall the place has a nice vintage vibe and is clean.

Breakfast is excellent!!

It's a small scale hotel, don't expect features that a 5 star hotel would have.

Everything! It's such a lovely space.

Beijing is very very cold in February. Nothing to do with the accommodation but someone reading this might choose to pack warm clothes. 😀

Very quiet rooms; nice breakfast; helpful staff.

The bed mezanine area was too warm and air con was not 'live' due to it being low season; personally I'm not keen on the memory mattress and it was awkward clambering in and out of it.

Prior to our stay, the hotel directed us to the very useful pre-stay information on the its web site. On arrival, the reception staff - who all spoke excellent English - provided a warm welcome which included all the information we could have hoped for, enabling us to make the most of our short, three day stay in Beijing. Throughout our stay the hotel staff made sure we had everything we needed and couldn't have been more accommodating. They were more than willing to help us with excursion bookings, on-line flight check-ins and provide help and guidance in using the local Chinese apps for making payments, ride hailing, etc. The hotel's restaurants are likewise excellent.

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People at the hotel was great! Even on my first night they helped me verify that AliPay was working and made sure we had all we needed. The breakfast was also great - 2 options, "western" breakfast and local breakfast. The location is good because you can reach 2 different subway lines, just be advised that it takes around 10min to walk to either one. It's really close to Houhai and Drum Tower and I loved walking around there! The room was spacious and comfortable.

Very special hotel just in the middle of the most famous Hutong in the city. Perfectly well located with great restaurant options in the hotel plus many others in the area. Totally recommend it for people who like to travel.

Taking a shower was nos very comfortable.

The room is really quiet and located in a super convenient location. The coffee is super duper. Cats are amazing. And thanks to the tea served in the room, I found my favourite black tea.

The room is amazing and there is really nothing I can think of to improve.

Very helpful and friendly staff. Loved the small touches, like the tea in the room. Room was cozy, breakfast was excellent

- Amazing location in the heart of old Beijing hutongs - well renovated boutique hotel that used a traditional structure and elevated with with all comforts, great room, new furniture, nice breakfast and restaurants inside - friendly staff, and very kind too in helping us with reservations, places, restaurants, they gave us a gift of tea, postcards, a map etc - very clean and comfy

The two breakfast options were fantastic. Really cool area to explore, we spent half of our time in Beijing here, and half just next to the Temple of Heaven. Complemented each other perfectly.

The hotel was really cool and different - it had a unique layout with many outdoor parts. The room was nice and had its own elevated bed area. The bed was expensive memory foam and very comfy. The breakfast was amazing at bothbplaces we could choose from. The two cats that live there are very cute and friendly. The staff are also very friendly and happy to chat or give advice.

The hotel location is a little strange deep into a quiet hutong from the main road. However it is still in inner Beijing and not too far a walk so a minor criticism. The room was a little cramped. The bathroom was alright, around average.

This is a friendly, lovely hotel. The staff are great! The room was clean. If you want a change from Chinese food eat in the Toast restaurant for Middle Eastern and Mediterranean food- it’s superb.

The mattress appeared to be memory foam and it sloped to the edge of the bed.

Unique style and private. Staffs are friendly with a cute cat.

The service was wonderful, the staff spoke English fluently and were very helpful. Garden room - The room was clean, modern and provided all the amenities that guests would expect. There were thoughtful touches such as a plate of fresh fruits and tea. The lock to the gate was interesting too as they used one that was traditional like in the old days. Location - within walking distance to attractions such as the drum and bell tower, and many eateries along the main road.

NIL

Highly recommended. Well located, helpful staff and nice restaurants. Exceptional breakfast

really bad/sluggish mattresses - should definitely be replaced.

Very beautiful hotel in the Beijing Hutong. Staff is amazing, speaks excellent English and is very helpful. The restaurants are great - we loved the Mediterranean kitchen of Restaurant Toast.

Staff were so helpful and kind, always ready with a hot tea when we arrived in each day from the cold (we travelled in January!) and offered to clean room/replace towels/toiletries every day. Loved the location, very quiet, down a hutong with cool bars and restaurants scattered around the surrounding hutongs, was fun to explore, and a short walk to the lake and we even walked to the forbidden city from there too. The restaurants on-site were great and got some nice cocktails from the on-site bar too, very impressed overall

Everything was great

Excellent location. Lots of shops nearby till late and vibrant neighbourhood in general. The staff was exceptional. Extremely helpful and always eager to assist with anything needed.

The breakfast options are a bit limited and the rooms though big enough were a bit impractical (small closets, no hangers in the bathroom, some space for luggage).

4th or 5th stay here this time. I love the room with the staircases and the bed right beneath the skylight. So nice. I visited the Confucius temple - 孔庙&国子监. Turned out it's literally a straight line from 净土胡同 which is right around the corner from this hotel. Took just an 18minite stroll to get there! Amazing. The location is just the Best. 什刹海，烟袋胡同，etc of course are also right around from here. I love walking past the Drum Tower every day, and coming home through 南锣鼓巷 browsing all the goodies. Will definitely come back on my next trip back to Beijing.

The shower head doesn't let out good water pressure.

Couldn’t recommend this boutique hotel enough. Prime location on a quiet side street with tons to see and eat within walking distance. We originally planned to stay in Wangfujing but we are so glad we didn’t - this was a much more lively and interesting part of the city. Staff were super helpful, providing the best recommendations and helping us navigate different aspects of our trip. Breakfast was awesome, both the Chinese and western options. Room was really comfortable with a handful of nice touches added that made it even better.

Staying at the Orchid Hotel has been the highlight of my trip to Beijing. The hotel is neatly tucked away in a very quiet part of the Hutong not far from the historic Drum Tower (can be seen from the hotel’s rooftop). Many landmarks, restaurants, bars, and shops are conveniently located nearby and can be explored by foot — my preferred option. In terms of the space, the hotel’s interior has been carefully designed to preserve the characteristics of the very historic neighborhood while adding a bit of modern aesthetics. Finally, I very much enjoyed interacting with the staff, who were very friendly and eager to share the real Beijing experience with the guests.

The hotel is a true gem, super nice and the rooms are beautiful. A special mention to the staff, friendly and very helpful with plenty of explanations to explore Beijing. Absolutely recommended.

Small and cosy loft with nice breakfast options.

A bit far from main road.

The ambiance is great, the location is fantastic. Instead of the large chains, this has a homey, cosy feel. The staff are also so wonderful. You’ll never run out of things to see as you explore the hutongs. You can also walk to many tourist spots and pedestrian streets.

The toilets were a little old and had mould.

The room was really cute and comfortable.

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Great breakfast. very nice staff who are willingly to help. Very comfortable to stay. Thank you.

Super nice and helpful staff, very central in Beijing, but still very quiet. Would definitely book again!

This property is in a great neighbourhood which is pedestrian friendly with lots of nice places to eat close by. The hotel also has a great restaurant of its own. The location is a short walk to the Shichahai metro station which goes directly to Wangfujing for the Forbidden City and Qian Men and the Temple of Heaven. You can also walk to the Lama temple and temple of Confucius quite easily. But the best thing about this hotel is the staff - in a country where very few people speak English this is a godsend. The staff here went above and beyond - and with kind smiles and patience with this tourist. They also offered a laundry service which was much needed as Beijing was my final stop on a long trip.

Nothing - everything was great!

The staff will take good care of you. Good communication (in English) from reservation to check-out. Loved a terrace room with view on hutongs.

The staff was attentive and very nice. They made all efforts to make us feel at home.

The wifi is weak and we are missing a bigger sized mirror in the room.

We loved the place. Unique location, beautiful hotel and full of details. The girls working at The Orchid were amazing, always kind and helpful. The Chinese breakfast option was outstanding, truly delicious food. We definitely recommend this place if you want to upgrade your experience in Beijing!

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Location right in the center of Beijing's old town, perfect for exploring the city. The hotel is clean, the decor is top notch, the meals and breakfasts are excellent.The staff are also professional and friendly, special mention to the night guard staff and the cats. :)

Everything about this hotel is excellent, the location, breakfast and also the staffs. Considering that is located in the hutong, the hotel room is rated excellent too. Loves the breakfast served in the hotel. The staffs are extremely helpful, and warm thus making our stay a very pleasant one in Beijing. Location of the hotel is centralised, and within walking distance to F&Bs and other amenities. Highly recommended and worth every cents paid for our stay.

Noting.

The Orchid really shines as a hotel thanks to the lovely staff, who speak excellent English and are more than happy to help with local recommendations, getting tickets for the Forbidden City, etc. I stayed in the smallest room type, which did not have tons of storage space but was very cosy. The restaurants attached to The Orchid are excellent (especially the noodle restaurant), and the hotel is located in one of Beijing’s most beautiful and walkable locations with tons of good food options and high quality local shops nearby.

We enjoyed staying in the houtongs. The bakery on the premises was excellent and the western breakfast choices were very good. Staff spoke excellent English and were extremely helpful. They booked tickets and sorted transport for us which would have been tricky for us to do on our own

The garden room had a skylight but no windows. I would choose a different room next time

Incredible staff

Beautiful boutique hotel. Wished I could've stayed much longer. Staff were extremely well organised, going beyond expectations to make sure we were well taken care of. The dining options at the hotel are not to be missed.

Nothing.

The host welcomed us warmly with all necessary informations for getting around and found a solutions to all our requests during our stay. The interior stying is a mix of hip-"western" design and traditional elements. Both on-site restaurants provide great food.  The location is great for exploration of the central area of Beijing.

Be prepared that staying in a traditional courtyard buildings (hutong) comes with the downsides of most historical neighborhoods such as old plumbing and acoustics.