AYANA Resort and Spa, Bali

We loved the property, so close to the sea, beautiful views, amazing gardens and pools areas.

All the crews at Ayana were kind and nice. Every place I visited at Ayana was clean and nice. My favorite place was the Kisik restaurant. They have fresh and good seafood. Come and visit around 6 pm. You can see beautiful sunset there. I liked the Kisik better than the Rock bar.

Not much

Location and the food was amazing:)

The property was amazing! We loved every restaurant and the beach club

We loved everything

Amazing room, loved the 14 swimming pools. The food ordered at poolside bars was all superb and service was lovely all around. Would definitely recommend Kisik Restaurant at sunset and Damar Terrace for lunch. We absolutely want to come back and stay longer!

Nothing.

That you don't need to come out of the hotel for anything.

The cork fee is the price of the wine that is sold at the restaurant.

Loved how many restaurants and pools there are. The tram makes it easy to get around and staff are so friendly.

A lot of Chinese, all they do is take photos and it gets repetitive and annoying if you just want to relax. No real vibe in any of the restaurants or pool areas.

The hospitality at Ayana Segara is second to none. When we first arrived we were given a beautiful necklace of frangipani. Then, when we first went to our room, we were escorted by a friendly staff who explained the resort facilities and activities. We were then welcomed by a spacious, clean room and bathroom. The background music from the TV also made us feel very welcomed. The overall Ayana resort is huge with different types of accommodation and restaurants. It’s a perfect choice for a staycation so that you don’t need to go out and face the traffic if you don’t want to. There’s a free tram that can take you from different points within Ayana Resort, including a wide range of restaurants and swimming pools.

Our least favourite thing about Ayana Segara is their food at Karang Restaurant. Karang is the only option for in-room dining if you’re staying at Ayana Segara. The taste of the breakfast buffet and in-room dining from Karang was mediocre. We also couldn’t order from other restaurants outside Karang. You need to go to the other restaurants in-person and order a takeaway. I reckon there’s lots of rooms for improvement for their food services, especially if one’s planning to do a staycation. It’d be great if the in-room dining option can include other restaurants within the resort.

The hospitality at Ayana Segara is second to none. When we first arrived we were given a beautiful necklace of frangipani. Then, when we first went to our room, we were escorted by a friendly staff who explained the resort facilities and activities. We were then welcomed by a spacious, clean room and bathroom. The background music from the TV also made us feel very welcomed. The overall Ayana resort is huge with different types of accommodation and restaurants. It’s a perfect choice for a staycation so that you don’t need to go out and face the traffic if you don’t want to. There’s a free tram that can take you from different points within Ayana Resort, including a wide range of restaurants and swimming pools.

Our least favourite thing about Ayana Segara is their food at Karang Restaurant. Karang is the only option for in-room dining if you’re staying at Ayana Segara. The taste of the breakfast buffet and in-room dining from Karang was mediocre. We also couldn’t order from other restaurants outside Karang. You need to go to the other restaurants in-person and order a takeaway. I reckon there’s lots of rooms for improvement for their food services, especially if one’s planning to do a staycation. It’d be great if the in-room dining option can include other restaurants within the resort.

Location: It's a sanctuary, a beautiful property with lots of swimming pools and places to visit. Use the app and map wisely to get around the property. It's like a destination in Bali to visit. Furniture at Ayana Resort: I stayed at Ayana and found the furniture to be a bit old and in need of deep cleaning, especially the sofa. It was dirty and you could see visible stains. Staff: The staff at Ayana Resort are well-trained and you will not encounter any staff member who doesn't greet you. They are all ready to help anytime. Breakfast: The best breakfast was at the TO GE restaurant. The view and breakfast spread were worth the money.

Everything best 5 start I have seen

Nothing

pool and breakfast

no nearby convenience store

Exceptional service from the hotel staff.

The hospitality at Ayana Segara is second to none. When we first arrived we were given a necklace of flowers that smell very nice. Then, when we first went to our room, we were escorted by a friendly staff who explained the resort facilities and activities. We were then welcomed by a spacious, clean room and bathroom. The background music from the TV also made us feel very welcomed. The overall Ayana resort is huge with different types of accommodation and restaurants. It’s a perfect choice for a staycation so that you don’t need to go out and face the traffic if you don’t want to. There’s a free tram that can take you from different points within Ayana Resort.

Our least favourite thing about Ayana Segara is their food. The taste of the breakfast buffet and in-room dining from Karang was mediocre. We also couldn’t order from other restaurants outside Karang. I reckon there’s lots of rooms for improvement for their food services, especially if one’s planning to do a staycation.

The staff are truly wonderful! Such a huge resort, so much to visit.

Quite expensive

One of the best resorts in the world

Some of room service food such as the pizza on a pre made base was below par when there’s a great Italian restaurant on site doing fantastic wood fired pizzas

We are a couple from Europe for demographics. I was missing the toilet brush. I asked partial ocean view but was opposite the reception and couldn't have privacy. It was not very quiet in the morning because we could hear the cleaning, outdoor sweeping and people coming in the Sagara reception. Mattress: one of us liked it, the other found it too soft and squishy. Swimming pools could be more for adults only and the hotels could be divided in families with kids and adults only. Sometimes it got noisy from children crying. Hotel guests who book the rock bar for dinner should have better tables! With the best views not on the bottom. Overall we had a great stay, staff were polite, breakfast was very good, room was airy and nice, and the facilities were great, we used the rock bar , the stores and the pools.

The property was incredible - so many pools, amazing restaurants, top quality spa, beautiful private beach and each member of staff went above and beyond in their hospitality

Nothing

An oasis away from everything. No need to venture out - AYANA is all you need Many options for dining, activities - multi locations to relax

Amazing room and the resort is very well set up. The staff were lovely. Spa was amazing! We were there for three days. Really enjoyed the beach and had an amazing massage on the beach.

Location and settings

People are so nice and friendly. Service is perfect.

It is a bit remote and resort is so big, you need to use shuttle to go around.

Huge resort with lot's of options Beautiful and varied architecture between the resorts Great authentic Balinese dinner and show You feel pampered at all times by the very attentive and kind staff The rock pool andl bar are amazing Great for sunset

The bus (tram) was often full and had to walk between locations Lot's of weddings and private events going on all the time, often blocking access to parts of the pool in the main resort and loud misic at night.

Lovely facilities and beautiful gardens and pools. Staff were fabulous.

Nothing about the property was a problem. I had a concern about my booking with the person that greeted us when we arrived. My booking.com name was my normal name that I’m known by but my passport name is the longer version of my name. This apparently is a problem for the Ayana and I had to ask booking.com to resend my booking under my full name. This caused me some stress and I had no confirmation from booking.com about this problem being sorted. I’ve stayed at many hotels and booked through booking.com with no issues before as far as my name on the booking is concerned.

The variety of restaurants, facilities, swimming pools, the staff were extremely friendly and helpful.

Very spread out. Took a day to get our bearings.