The Driskill Hotel, Austin

Location

Undergoing restoration. The lobby was covered in drapes. The main bar and restaurant were unusable during our stay. It was noisy and should have been 1/2 price during this period

Parking way too expensive

Charged for item I did not purchase

Location was great

I booked a twin room with two queen beds on booking.com. The hotel reserved a double bed for my son and I. I was given the option of a roll out bed or a cancellation. Check in service was poor and content to simply blame booking.com. I asked for a “one night solution” it was getting late after a 10hour flight, In the end I had a last minute scramble to book the Westin. Historic hotel visit the bar to enjoy the grand architecture - stay somewhere with 21st century service.

My six year old granddaughter was with me and she was so impressed with the service. I love so excited in nature.

We had oatmeal for breakfast. It was very appetizing and runny also very expensive for what we received.

Location

No bar or restaurant with no notice!

What I could see of the hotel was lovely, historic and quite well maintained. The bed was very comfortable and the room "a historic king" was well designed. The domestic staff were very helpful, knowledgeable and good at their job.

The staff on the main floor while we were there were pairs of young girls who didn't seem at all interested in serving an elder, Englishwoman. I booked the hotel as a birthday treat for my partner, I asked if it could be as special as possible. Our room 427, was at the back of the hotel, about 8 feet from a brick building with a window that was so filthy that you could barely see the empty building during the day, only when its' lights were on during the night. No-one had looked at my booking and chosen my room type that had an outside window or was special. We also wanted to book dinner in the restaurant. We were told the whole mezzanine floor was closed for building work. This wasn't on the website at all when I booked. We went out to dinner instead to Gina's (excellent place). We were given two bottles of beer as a courtesy gesture to make up for the restaurant not being available, except when we got to our room with no view there wasn't a bottle opener. The maid got us one and sorted out other things in the room. Breakfast was disappointing, plastic cups and a limited menu, the food was good but we had to go up to the bar and order then display our numbered wooden spoon so the waitress knew where to bring the food. When we checked out we were charged for extras hat we didn't have, when I told the pair of girls on reception that I was disappointed with the room she said that there wasn't a view from the hotel as it was only 5 stories high. Surely the historic buildings outside the hotel, or even the sunshine would have made our stay more special. She suggested that if I wanted a better stay I come back after October when the building work should be finished. I think the desk staff could do with more training.

Room was fabulous with great view, comfortable bed, elegant appointments, small details including the Driskill D on the bed. The food in the cafe and in the evening restaurant was fabulous. Service outstanding. I could not get over how great everything was. I loved staying at The Driskill. It was an experience -not a room rental for the night.

Nothing. Everything was superlative.

Location

Very lovely hotel in the heart of Austin with a lot of history.

The bar/restaurant could have a broader variety of drinks and food.

The bar area was great, felt like an old English bar. Location is right on 6th street, lots around you, plenty of bars and restaurants. the Restaurant at the hotel had a delicious breakfast and lot of pastries, although the line-up to order was ridiculously long and only one person serving. The historical king room was lovely, a good size, huge bed.

The elevator to the historical side was incredibly slow, sometimes waiting 5-6mins for it.

Lovely and historic. Beautiful, spacious room.

Feels a bit tired and worn. Could benefit from some updates without losing charm.

Brilliant bar in the hotel

House keeping was lack lustre

The location- the bar with live music( although not every day) - the bakery

Room was dark and no view- some area’s need cleaning ( eg bathroom ceiling)

Fabulous grand hotel. Great location. Terrific bar.

No swimming pool

Loved the breakfast. Hated the noice and homeless people on 6th street

6th street and the homeless people and drugs. Terrible conditions for walking and sight seeing

History

The ambience and location of the hotel was fantastic. Room was comfortable and.clean.

The plug on the basin was faulty but other than that everything was good.

Paddlebarding

They need to add the daily happy hour entertainment in the Lounge. Everyone likes it!!!

Great location, clean, comfortable, and interesting history

No coffee maker

Cool historic hotel with free daily tours. Great bar

Rooms and facilities are a bit dated for 5-star hotel but overall nice

History, Bar, Location

No Pool not an issue just a highlight

Location is perfect, it is the epicenter of 6th st area

great suit lovely hotel 10/10 we like a good room and this was it!

Historical hotel, in the center

No facilities

Wonderful staff, great breakfast at the cafe. Also, very good bar.

windows dirty. room could have been a little bigger.

Location, helpful staff

Loud music on street on weekend.

There could be MORE places to hang towels, etc. And there could be more places to put toilet articles in the bath area.

It’s grandeur!! We felt very special to call the Driskill home for a few days!!

Can’t think of a thing.. maybe a folded swan towel and candy treats on the beds!!

Very nice building, great location, room and bed confortable. Public parking near by. Very friendly and king staff. Good breakfast.

Rooms are bit wared out.

The location is great and the design is amazing. We feel so history.

It's the first time I see a Hyatt hotel or 5 starts without breakfast. Unbelievable. You must wait in the queue of a coffee near the hotel to get your breakfast. No restaurant in the hotel as well. For me it's not a 5 starts hotel at all!

Location great, service and staff very friendly and helpful, the restaurant on ground floor was good.

Pricey

convenient location, great bar,

Food options

Location, infrastructure and breakfast

the first day they didn't make our room. So we didn't have fresh towels, coffee, water, etc. We called so they made it the next day and it was poorly cleaned. They didn't even replenish coffee and carton cups.

Close to concert venue - Paramount.

Parking charge.

The location

The room had no place to share space for wife to do hair and makeup Very small room

Great location

Small, slow elevators

side bar & receptinists

no pool

We haven’t

room and bar

service in the restaurant. I actually wrote a letter of complaint about this to which you have NOT replied!

Bar was amazing staff especially friendly and helpful

A little expensive

The staff was very responsive. We appreciate the provision of a small fridge as we had several nights stay, and coffee and water were provided daily. The facilities are top notch and beautiful. The Christmas tree and decorations were impressive and the smell of fir trees greeted you when you entered, and there was lovely music daily.

Location and the architecture wall, interior and exterior

Our AC broke in the room, but they fixed it and put us in another room very quick

Great location. Very energetic feel. Valet service was best I can recall in years.

Coffee bar/ casual restaurant was very slow. Faster to go around the corner to Royal Blue to get coffee.

Central location, super friendly staff, historic and iconic building in Austin.

Nothing specific, everything was as expected.

The hotel lobby, bar and restaurants were excellent. Lovely place to visit and have a meal or a drink.

The rooms themselves felt cheap relative to the price. The bathroom was closer to what you would find at a motel than a top hotel. They seem to have skimped on the toilet paper, towels, coffee machine, etc. Very few amenities available. The doors to the hallway are not well-insulated and the walls are paper-thin so you can hear other guests. The WiFi signal was poor in the rooms, only worked well in the lobby.

Location and uniqueness

No complaints

Location is great and the bakery was perfect for breakfasts

Incidentals like valet parking are high etc. Room had a view of an alley looking into the building across the street.

Historic hotel with superb cafeteria

Historic

Nothing

Historic nature of the property-tour was great!!!

Rate was outlandish!