South Congress Hotel, Austin

A perfectly adequate room in a perfectly adequate hotel. Was surprised to find condoms and lube alongside the peanuts and coffee. And the window between the bathroom and the bedroom gave an unobstructed view of the shower from the bed.

A bit impersonal, a little difficult to find from the street, and around a 25min wall from the centre of Austin.

Excellent location. Rooms are spacious. Valet service was prompt and pleasant. Front desk as well. Local food options are very good.

There was a machinery noise in the hallway which was not addressed for three days, audible in my room. WiFi was slow to mediocre. Water was so soft it was almost impossible to wash soap off in the shower. Literally doubled my shower time and water usage (but this is common to almost all of Austin). Not enough electrical access points for computer, cell phone, smart watch, etc.

Location location location

Couldn’t allow me an extra 30 mins for checkout. Seriously?? Also, it’s very pricey for what you get overall.

Great location for restaurants and shopping. Staff were very helpful.

The room was dark despite several low light lamps. Wish it had more light.

Very “my style”, modern and cozy!

More pillows and blankets in closet would be perfect!

Great staff and location!

The location is wonderful and the aesthetic is great. Once we arrived, we didn’t have to drive anywhere. Staff was consistently helpful and friendly. Enjoyed the variety of restaurants on site.

Parking is very high for guests. Mini bar had some expired items and we had a leak in our room ceiling. The filament lighting can leave the room quite dark.

Not much after they made my wife wait 45 minutes at 2 AM to get a room key as no one was at the front desk. Even though I told them she would be checking in at that time.

They made my wife wait 45 minutes at 2 AM to get a room key as no one was at the front desk. Even though I told them she would be checking in at that time. This is a 2 star hotel at best. What a joke!

location

Room too dark, poor lighting, window looking into shower from bedroom had no shade for privacy, noise from wedding really bad

Awesome location right smack in the middle of South Congress. Located near tons of restaurants, shops and bars. Simple, sleek, modern, clean design. Helpful staff.

South Congress Hotel is pricey. You’re definitely paying for the location. A microwave in the room would’ve been nice.

Hip and super clean

soft water

well designed but comfortable & low key

We've come a long way. It was our birthday. We traveled for 3 hours with our dog. During check in they said that there is no water in the hotel. They didn't help or provide a solution. they didn't even care. unprofessional employees.

Beautiful and hip lobby with chic decor that extends throughout the property. Kind staff.

Only 1 thing- the shower head in our room had weak pressure

The staff was absolutely amazing. Anything we needed, was delivered within minutes of request. They sent a text before our arrival, and using the same thread we could ask questions and/or make requests.

The room was good size, and looked quite attractive. That said, the bed was only sort of comfortable, and the rest of the room was exceptionally uncomfortable. Every chair was more uncomfortable than the last, and the couch was like sitting on concrete. the acoustics in the bar were horrible when crowded, as was most of the furniture in that area. Finally, the hotel claimed to have room services, but it was really just order from the restaurant downstairs, and then go down and get it yourself--not acceptable for a hotel with room rates as high as this one.

great location. nice pool

a little pricey

Location was great! We were able to walk to meals, and to walk to the river to exercise.

Coffee shop in courtyard was delish. Service was friendly. Beautiful decor. Hip events in the doest airs bar. Good, small pool for guests.

AC went out for an hour one night. Was repaired quickly.

Love that the hotel is right in the middle of modern & eclectic SoCo, amidst cafes, restaurants with yummy food, and boutiques! Even a modern/posh bodega called "Tiny Grocer"!

No direct step-out from our balcony to the pool (balcony was fenced in), even though the pool was our view!