Twelve Atlantic Station Marriott Hotel, Atlanta

Loved the location of the hotel

My husband and I had brunch at Allora and it was delicious and so were the mimosas.

One of the housekeepers didn’t hear my husband say that he was coming to open the door for her and she just walked right in with her key. We definitely didn’t like that at all!

Great location, event space, room, and staff.

I liked nothing.

The staff was terrible. The rooms look nothing like pictured. The general manager hung up on me he’s literally trash. This whole establishment was unprofessional and everyone had a terrible attitude. They’re stealing money. Beds are uncomfortable like you’re sleeping on brick. 0/10 experience. Valet is confused and unprofessional. TERRIBLE! Still waiting on my refund a month later. Booking is terrible too. The whole experience was horrible.

It was a decent location within good distance for shopping and dining

We walked into our room to an immediate smell of marijuana and the tvs on, after looking into the room further it was obvious someone had smoked in there after the room was cleaned (potentially staff?) because there was a shower cap on the smoke alarm and a very pungent smell of weed which we did alert the staff at the check in desk.

It’s close to my client’s offices.

It’s worn out - needs painting, shabby and stained furniture, and not clean.

Over priced for what it was

I enjoyed that the place had a full kitchen, we needed to do some cooking and that worked out perfectly.

The day we arrived there was no A/C in the entire building. We decided to leave and requested a refund after it became unbearable.

Great restaurant and bar….polite staff.

Plumbing was loud

Food and location. Bed was very comfortable.

A huge spider in our room and a dirty sock left in the corner of our bedroom that didn't belong to us!

The area was nice.

Bedding had stains.

The location was great

The bed was the absolute worst the sheets had balls all over it low low budget , were they even changed. I did not sleep I was suppose to stay until July 5th but I cut my stay short and left on the 4th of July at 7:28 PM. I was over charged my price was 557.09 tax included and my card was charged $707.09 for what.

Great location , clean room comfy beds .

staff was friendly,

the room I had stuff in the oven that was burnt when I turn on to use , shower couldn’t blow dry hair , floors dirty in room black needs to be mopped , room I thought I was getting wasn’t like the picture , over all paying that much a night and it’s mediocre is crazy.

the property was awesome

I was overcharged

The staff was amazing !!! Shay really took good care of us!!!!

Loved the kitchenette, size of bed & tv's. The balcony & bathtub is HUGE! My favorite part

There was no way to hang anything. We came here for us to get ready for our wedding. There was no wear to hang the dress to keep if odd the ground. Room is smaller than described.

very quiet and elegant

How nice and spacious the room was.

Having to leave the room to let my friends up to my floor everytime.

Had a flat tire on the express way so I ran late and the fact she told me @6 my booking was canceled how was it cancel with my credit on hold and I rsvp this room

I loved everything its very convenient

The water doesn’t stay hot long.

nothing

the staff was rude, half the lights in the room didn’t work, spiders everywhere and dirty bed sheets …did I mention RUDE STAFF

location

Over priced, hotel needs makeover..most appliances did not work

Giselle and the other lady at the front desk was soooo helpful

The staff at check in and in the restaurant were incredible.

The room was not clean...sticky stuff on walls and in corners. Inside of kitchen cabinets were visibly dirty. Only 2 forks in the Silverware drawer. I needed to wash before using. Rubber band on the bathroom floor from previous guests. Did not expect the wear and tear in the room, especially at this price point.