Hotel Indigo Downtown, Atlanta

No microwave or refrigerator in the room

Location was great

The breakfast food

Room, location, staff

relatively small gym

location

Gym was not equipped properly

The place was clean and beautiful. I liked the option of adding breakfast to your reservation since it was more restaurant style instead of buffet style.

Stylish

No breakfast

The hotel was very nice and the room and bathroom was very clean. The restaurant was awesome!!!

I didn't like that it was so many people allowed to hang out in front of the hotel. This hotel was labeled as a 4 star hotel however it simply didn't feel that way overall. The bed mattress was just not up to par. The mattresses need to be replaced. My back was hurting and my sweetie's back was bothering him, all because of the mattress.

Very nice lobby and valet was helpful. Rooms are decent but our view was of a wall and we had a shower not a bath

The breakfast was very average and iys a shame as that was one of the elements we looked forward to, but it was expensive (the staff were lovely it was just price and what was offered was very average)

Location is good Room is big and clean Staff was very good and friendly

Ventilation is noisy but FO has explained well the reason

The hotel was very clean and the staff was very helpful and nice. We had an issue with our TV not connecting to the directTV box, so I called down stairs and they sent maintenance up to fix it. House keeping kept the room clean and stocked with towels.

The parking is a little inconvenient, if you choose to park yourself. Valet is $50 a night, self parking is $25. You park in a parking garage behind the hotel. The directions we were given was "turn right, right again, and the garage is on the left, then go thru the double doors when you get out." They don't tell you what floor to park on, so we saw cars parked as soon as we pulled in and that's where we initially parked and had to walk out of the garage and around to the right to a set of double doors.... but if they would have told us to go up to level A and then go thru those double doors it would have been much more informative. Once going thru the double doors on level A, you go right ( there's no sign that tells you this), then go across the walk way into the other building. Once in there you have to go down 2 sets of stairs which is inconvenient with rolling luggage. Then you have to walk thru what is a mall to get to the front lobby of the hotel. Then to get to your room you get on the elevator and there is only an option for 1 or 2. No one told us there would be other elevators you had to get on. Luckily a lady getting on told us that once you get off on the 2nd floor you have to go around the wall to the backside and there are other elevators that take you to the floors. So it's a bit of a maze to get back and forth from your room to your car. I guess if you want to spend the $50 on valet that will cut out some of the hassle.

Room and Bathroom was lovely, modern and spacious

The cleaning staff cleaned my room a little early before checking out and disposed of my toothbrush but was able to get a replacement at hotel reception

Try beautiful and clean. The receptionist were super kind and helpful.

I wish they had the option for room service. We tried to order through our phones but everything we tried to order it said unavailable.

Convenient location although I was later told not the safest place in town. The room was spacious and clean. For breakfast go somewhere else. The service was bad, the choices very limited. What I could not stand was the passive ventilation system. Although the additional aircon worked fine. The passive one was super loud and the air too cool.

Nice hotel, staff were pleasant and helpful. Room was clean.

Would be nice to have a mini fridge.

The location was perfect. Close to a lot things, & the hotel was nice.

The parking. I would recommend having on site parking for self parking.

The staff was very friendly

I haven't received the deposit back yet that I paid when I got there

The room was nice, but not as described on the listing

The room did not have things that were listed in the booking

The location was great the rooms were great everything was exceptional

Its not a big thing but maybe adding a mini fridge or microwave in the rooms would be awesome

Found it strange the prominently displayed glass staircase was closed during our stay

The rooms were clean and spacious I liked the ambiance of this hotel

Parking

All was well every was perfect

Great location and staff!

Needing to take to lifts to get to get to your room is not ideal, but again it was not that bad. A la carte breakfast options were good, but I prefer a buffet breakfast.

The hotel was clean and the location is great when coming by Marta train. Very comfy bed.

It has a very cold vibe to it. No little fridge in the room. Not a 4 star hotel imo

Location. Clean.

I love the hotel and the location. The rooms were modern and clean

Unfortunately, My wife left her necklace on the ironing board and when we returned it was no longer there. Such a sad experience because it was a sentimental piece with our grand children names on it.

Very nice facility

Homeless people made me feel unsafe. Housekeeping never came the day I stayed, but the day of check out they came at 7:30, 9:30 and 10:30 even though check out was noon. Very annoying

Good location, friendly service, spacious room, nice facilities.

Nothing

Beautiful, clean and comfortable room. The staff is very helpful and professional. This was my first time in ATL and I ended up visiting the midtown area a lot. It was pretty easy to get there from the hotel, but next time I will stay in midtown as I didn’t do too much in downtown area.

Very nice - staff was great

Restaurant/bar - staff was excellent and service was great but food was not that good- very bland, like overcooked microwave dinner

Cleanliness.

Parking area was not great. Couldn't park outside the hotel to unload bags. Elevator situation was weird. Have to exit and second floor - walk around and take another elevator. Stairs were closed? Not sure why

WiFi was shockingly slow, hardly 1 Mbps download. Nearly 2025 but gear delivering 2005 service. Must do better.

The staff was really friendly

Our room was very clean and comfortable. The hotel staff was very friendly and helpful. We will come again to this hotel.

Our breakfast was good but could have been better. Toast was plain white bread; multi-grain, rye or dark bread selection would be good. Everything else was good.

Great location for AmericasMart

Food was acceptable and served quick once ordered but we waited 20 - 30 minutes to be seated for dinner and breakfast and another 10 or 15 minutes to place order even though restaurant was 1/2 full because they were VERY understaffed. Outer covering on the bed was dirty. No frig in the room. Valet was understaffed and very slow, we waited 30 minutes to even drop it off upon arriving

Beautiful establishment, surrounded by things for everyone. Clean and organized room

The only negative was the staff. Parking attendant wasn’t clear and friendly. Front desk clerk was short. The male front desk was amazing but both females didn’t respond well to our 3 yo great niece.

The proximity to Emory Hospital

No parking

Location, staff

Easy to get around. The valet was exceptional.

On Saturday I wanted French toast, out. I then asked for toast, no toast had to substitute a bagel. If you do t have the product, get it at the store. I have worked in restaurant for 15 years and can’t believe what I went through. Also, everyday, there was always a mess on the guest elevators on the floor. Not enough attention to the elevators.

Convenient location, friendly staff, quiet and clean room.

It was very clean. The staff was friendly too.

The parking situation. But it’s Atlanta. What do you expect.

Clean and friendly staff, modern and sleek

Our room was situated above the outdoor air units and the noise was horrible when trying to sleep.

View from the room wasn't good. It faced a parking deck.

Reception staff super helpful

Elevators

The location is very good, the next door is the agency that issues passports

Breakfast is not included, for the price, it could be better, downtown Atlanta is neglected, and lots of strange people are around asking for a few coins.

Very modern and clean establishment.

The view we had wasn't great. No fridge or microwave

The room is cozy and clean. Staff allowed me to check in hours early.

No microwave or mini fridge in rooms

there was More pillows on the bed the lighting in the bathroom was great had a coffee maker in the room and it was nice and cold when I arrived in the room

I had the last room on the 2nd floor, no ice machine on the same floor, the water in the bathroom was on low I hardly was able to take a shower and I didn't like the fact that. the restaurant closed early that evening and I was starving that day and really wanted to eat

Beautiful hotel! Great staff! Overated! Parking not included!

The valet was very nice and very helpful.

The location, was not safe to walk around to see anything. Trash everywhere on the streets, homeless people sleeping on the sidewalks.

Nice reception. Valet on duty was very helpful.

Many of the painted doors are in need of attention and the mattress covers on the box springs in our room were shredded. Looked tacky.