Hotel Indigo Downtown, Atlanta

The location was perfect. Close to a lot things, & the hotel was nice.

The parking. I would recommend having on site parking for self parking.

The staff was very friendly

I haven't received the deposit back yet that I paid when I got there

The room was nice, but not as described on the listing

The room did not have things that were listed in the booking

The location was great the rooms were great everything was exceptional

Its not a big thing but maybe adding a mini fridge or microwave in the rooms would be awesome

Found it strange the prominently displayed glass staircase was closed during our stay

Everything

N/A

Room was very comfortable and very clean

Where it was located

The parking

This hotel exceeded expectations! Everything was exceptionally clean. I had the best sleep I've had in months here. It's close to so many restaurants and relatively close to Ponce City Market.

The rooms were clean and spacious I liked the ambiance of this hotel

Parking

All was well every was perfect

Great location and staff!

Needing to take to lifts to get to get to your room is not ideal, but again it was not that bad. A la carte breakfast options were good, but I prefer a buffet breakfast.

The hotel was clean and the location is great when coming by Marta train. Very comfy bed.

It has a very cold vibe to it. No little fridge in the room. Not a 4 star hotel imo

The Hotel Indigo is always great.

Location. Clean.

I liked how nice the hotel was and the location of it. It is very secure as well, that is a plus. I loved the fact that getting in contact was super EASY. I like how they contact their clients through a text message. That is so up to date and I have NEVER seen any other hotel do that. I loved that feature.

There was nothing that I didn’t like about the hotel, everything was great.

I love the hotel and the location. The rooms were modern and clean

Unfortunately, My wife left her necklace on the ironing board and when we returned it was no longer there. Such a sad experience because it was a sentimental piece with our grand children names on it.

Everything was so clean and beautiful

The view

EVERYTHING WAS GREAT !!

NOTHING JUST PRICE A LITTLE HIGH

Very nice facility

Homeless people made me feel unsafe. Housekeeping never came the day I stayed, but the day of check out they came at 7:30, 9:30 and 10:30 even though check out was noon. Very annoying

The best part was the staff....so friendly helpful and professional. The room was delightful as was the restaurant. And the staff was so helpful with all our questions before we even arrived.

We had a bit of trouble with the in room thermostat and heating...seemed to blow cold air many times.

Good location, friendly service, spacious room, nice facilities.

Nothing

Staff was very nice,and the room was gorgeous and clean.

The parking situation wasn't ideal and a little bit scary.

Staff were great! Hotel beautiful!

Facilities and staff

Didn’t have complimentary water

Beautiful, clean and comfortable room. The staff is very helpful and professional. This was my first time in ATL and I ended up visiting the midtown area a lot. It was pretty easy to get there from the hotel, but next time I will stay in midtown as I didn’t do too much in downtown area.

Everything was VERY NICE!! The HOTEL pictures served it NO JUSTICE!! The STAFF was very helpful and nice!

Nothing!!

Very nice - staff was great

Restaurant/bar - staff was excellent and service was great but food was not that good- very bland, like overcooked microwave dinner

I had an appointment to get a new passport and was only there one night. The location was obviously perfect and all the staff was able to answer my questions about timing and where everything was located.

55.00 parking!

Cleanliness.

Parking area was not great. Couldn't park outside the hotel to unload bags. Elevator situation was weird. Have to exit and second floor - walk around and take another elevator. Stairs were closed? Not sure why

Comfortable and cozy

No complaints

WiFi was shockingly slow, hardly 1 Mbps download. Nearly 2025 but gear delivering 2005 service. Must do better.

The staff was really friendly

Our room was very clean and comfortable. The hotel staff was very friendly and helpful. We will come again to this hotel.

Our breakfast was good but could have been better. Toast was plain white bread; multi-grain, rye or dark bread selection would be good. Everything else was good.

The hotel was clean. staff was kind and friendly

Breakfast was expensive for simple meals

Beautiful

Nothing

Great location for AmericasMart

Food was acceptable and served quick once ordered but we waited 20 - 30 minutes to be seated for dinner and breakfast and another 10 or 15 minutes to place order even though restaurant was 1/2 full because they were VERY understaffed. Outer covering on the bed was dirty. No frig in the room. Valet was understaffed and very slow, we waited 30 minutes to even drop it off upon arriving

Beautiful establishment, surrounded by things for everyone. Clean and organized room

The only negative was the staff. Parking attendant wasn’t clear and friendly. Front desk clerk was short. The male front desk was amazing but both females didn’t respond well to our 3 yo great niece.

The proximity to Emory Hospital

No parking

Room was big and Clean

Location, staff

Room and personnel were extremely clean, helpful and friendly.

Clean, modern

It was different colorful beautiful.

The elevator system. We used 3 elevator to the 8th floor

Easy to get around. The valet was exceptional.

On Saturday I wanted French toast, out. I then asked for toast, no toast had to substitute a bagel. If you do t have the product, get it at the store. I have worked in restaurant for 15 years and can’t believe what I went through. Also, everyday, there was always a mess on the guest elevators on the floor. Not enough attention to the elevators.

Convenient location, friendly staff, quiet and clean room.

Absolutely stunning hotel, beautiful and clean.

The service in the restaurant was too slow and despite the very small number of dishes, something was missing.

It was very clean. The staff was friendly too.

The parking situation. But it’s Atlanta. What do you expect.

Clean and friendly staff, modern and sleek

Our room was situated above the outdoor air units and the noise was horrible when trying to sleep.

View from the room wasn't good. It faced a parking deck.