Hotel Indigo Downtown, Atlanta

I had an appointment to get a new passport and was only there one night. The location was obviously perfect and all the staff was able to answer my questions about timing and where everything was located.

55.00 parking!

Cleanliness.

Parking area was not great. Couldn't park outside the hotel to unload bags. Elevator situation was weird. Have to exit and second floor - walk around and take another elevator. Stairs were closed? Not sure why

Comfortable and cozy

No complaints

WiFi was shockingly slow, hardly 1 Mbps download. Nearly 2025 but gear delivering 2005 service. Must do better.

The staff was really friendly

Our room was very clean and comfortable. The hotel staff was very friendly and helpful. We will come again to this hotel.

Our breakfast was good but could have been better. Toast was plain white bread; multi-grain, rye or dark bread selection would be good. Everything else was good.

The hotel was clean. staff was kind and friendly

Breakfast was expensive for simple meals

Beautiful

Nothing

Great location for AmericasMart

Food was acceptable and served quick once ordered but we waited 20 - 30 minutes to be seated for dinner and breakfast and another 10 or 15 minutes to place order even though restaurant was 1/2 full because they were VERY understaffed. Outer covering on the bed was dirty. No frig in the room. Valet was understaffed and very slow, we waited 30 minutes to even drop it off upon arriving

Beautiful establishment, surrounded by things for everyone. Clean and organized room

The only negative was the staff. Parking attendant wasn’t clear and friendly. Front desk clerk was short. The male front desk was amazing but both females didn’t respond well to our 3 yo great niece.

The proximity to Emory Hospital

No parking

Room was big and Clean

Location, staff

Room and personnel were extremely clean, helpful and friendly.

Clean, modern

It was different colorful beautiful.

The elevator system. We used 3 elevator to the 8th floor

Easy to get around. The valet was exceptional.

On Saturday I wanted French toast, out. I then asked for toast, no toast had to substitute a bagel. If you do t have the product, get it at the store. I have worked in restaurant for 15 years and can’t believe what I went through. Also, everyday, there was always a mess on the guest elevators on the floor. Not enough attention to the elevators.

Convenient location, friendly staff, quiet and clean room.

Absolutely stunning hotel, beautiful and clean.

The service in the restaurant was too slow and despite the very small number of dishes, something was missing.

It was very clean. The staff was friendly too.

The parking situation. But it’s Atlanta. What do you expect.

Clean and friendly staff, modern and sleek

Our room was situated above the outdoor air units and the noise was horrible when trying to sleep.

View from the room wasn't good. It faced a parking deck.

The lights were to low

Reception staff super helpful

Elevators

Wonderful staff

Elevators are weird

The location is very good, the next door is the agency that issues passports

Breakfast is not included, for the price, it could be better, downtown Atlanta is neglected, and lots of strange people are around asking for a few coins.

The rooms were decorated to perfection. Had a modern feel. Loved the fact that the rooms had no carpet. The location was amazing. Loved the customer service

I had to leave

Fantastic beds, absolutely phenomenal hotel, I'll definitely stay there again

Very modern and clean establishment.

The view we had wasn't great. No fridge or microwave

The room is cozy and clean. Staff allowed me to check in hours early.

No microwave or mini fridge in rooms

It was beautiful and clean not just in lobby but the elevators and hallways

How to get into the actual hotel is very much confusing if you do not know the layout

there was More pillows on the bed the lighting in the bathroom was great had a coffee maker in the room and it was nice and cold when I arrived in the room

I had the last room on the 2nd floor, no ice machine on the same floor, the water in the bathroom was on low I hardly was able to take a shower and I didn't like the fact that. the restaurant closed early that evening and I was starving that day and really wanted to eat

Beautiful hotel! Great staff! Overated! Parking not included!

Cleanliness Location right beside passport center Staff was helpful and nice.

Price was higher than I normally pay, but was worth it.

The valet was very nice and very helpful.

The location, was not safe to walk around to see anything. Trash everywhere on the streets, homeless people sleeping on the sidewalks.

Convenience

Homeless population directly outside and attempting to bang on lobby doors

Nice reception. Valet on duty was very helpful.

Many of the painted doors are in need of attention and the mattress covers on the box springs in our room were shredded. Looked tacky.

I had a corner room with a view overlooking Peachtree Street, so that was nice. The room was clean and comfortable. The included breakfast was good and the Old Fashioned I ordered at the bar was actually made correctly. So, bonus points for not loading my drink up with fruit.

No fridge in the room was really weird for a hotel with as large of a room as we had. And $55/night for parking is still steep, even for downtown Atlanta. Ouch! Finally, the room was not ready when we showed up after check-in time.

Clean friendly hotel.

Lack of parking other than valet. Not deal breaker.

The hotel was exceptioanally clean and tastefully decorated. Every staff member we encountered was very welcoming and quick to help if needed. The valet staff were very friendly, helpful and professional. The location was perfect for our needs and within easy walking distance of downtown attractions. There are a number of homeless people in the area, but they were not a problem. They were friendly or kept to themselves. We never felt threatened, even when walking back to the hotel after 11 pm. The homeless are unfortunately just a part of city life. This should not deter you from staying at this wonderful hotel.

Nothing. We thouroughly enjoyed our stay at the hotel and plan to stay here again if visiting Atlanta.

Very pretty decor, comfortable beds, very clean

No pool

The Location of the hotel to the convention space

On booking.com it does not say that the $75 hold fee for incidentals were for each day. Just that there was only a $75 dollar hold

Very clean and nice hotel, rooms exceeded expectations and the staff were extremely nice

Charged 900 dollars incidental charges for two rooms which made the rest of our trip extremely hard as we had not alot of money left over Would have been nice to be notified of the excessive charges but it is partially my fault for not checking. But be aware of extremely high incidental charges

The lack of a vent fan in the bathroom.

It was absolutely beautiful and the staff was so welcoming. I would definitely visit again.

The elevator process was a very different experience but I’m assuming it’s how they keep the guest rooms secure which makes sense. Also there is no parking you have to valet.

The hotel is located in the walking distance from the Olympic park, Atlanta aquarium and Congress centre. The beds were quite comfortable. You don't hear any noise from outside in the rooms.

In part of the rooms there is no wiev at all (you just look at a wall of the building next to the hotel). There was a constant flow of air from the ventilation even when you turn off the air conditioning, which was very noisy, especially during the night. Staff at the breakfast of various quality - sometimes very nice, sometimes did not bring water or anything. Nothing like breakfast included is possible (although there is this option on Booking)

I love love love! Will be back again 😘

Location is near all downtown attractions , cleanliness, spacious, and up to state facility!

The desk clerk given me the wrong room type and when I returned to inform your of the issue she insisted booking.com was out dated and none of the rooms were as pictured, another desk clerk came over and corrected her. I booked a leisure king and was given a standard queen.

Food was wonderful, the host and manager on staff were wonderful, our server was ok. The front desk staff Ciera and Thomas were amazing! They were so attentive, kind, fun, genuine, and had the best customer service.

There was not a fridge and microwave, we would have loved to have a fridge to store water.

Great location

Felt a little unsafe outside at night