Hotel Indigo Downtown, Atlanta

Loved my king room with a view, was outstanding for working and looking out the window. The room was really awesome. I liked the art as well.

Fitness center was a little light on options, but the machines were fantastic, especially the treadmills with great technology. Appreciates the towels and water as well.

The reason for me rating a "10" as my stay was exceptionally good, perfect, or achieves the best possible outcome.

N/A

Everything I’ve visited this hotel several times and every time it was amazing!! Love it here!!

The property is amazing customer service was phenomenal !!

The hotel was very clean and the staff was very helpful and nice. We had an issue with our TV not connecting to the directTV box, so I called down stairs and they sent maintenance up to fix it. House keeping kept the room clean and stocked with towels.

The parking is a little inconvenient, if you choose to park yourself. Valet is $50 a night, self parking is $25. You park in a parking garage behind the hotel. The directions we were given was "turn right, right again, and the garage is on the left, then go thru the double doors when you get out." They don't tell you what floor to park on, so we saw cars parked as soon as we pulled in and that's where we initially parked and had to walk out of the garage and around to the right to a set of double doors.... but if they would have told us to go up to level A and then go thru those double doors it would have been much more informative. Once going thru the double doors on level A, you go right ( there's no sign that tells you this), then go across the walk way into the other building. Once in there you have to go down 2 sets of stairs which is inconvenient with rolling luggage. Then you have to walk thru what is a mall to get to the front lobby of the hotel. Then to get to your room you get on the elevator and there is only an option for 1 or 2. No one told us there would be other elevators you had to get on. Luckily a lady getting on told us that once you get off on the 2nd floor you have to go around the wall to the backside and there are other elevators that take you to the floors. So it's a bit of a maze to get back and forth from your room to your car. I guess if you want to spend the $50 on valet that will cut out some of the hassle.

Room and Bathroom was lovely, modern and spacious

The cleaning staff cleaned my room a little early before checking out and disposed of my toothbrush but was able to get a replacement at hotel reception

It’s location

Elevator changes could have used a bit more signage when exiting the second floor elevator

Try beautiful and clean. The receptionist were super kind and helpful.

I wish they had the option for room service. We tried to order through our phones but everything we tried to order it said unavailable.

Convenient location although I was later told not the safest place in town. The room was spacious and clean. For breakfast go somewhere else. The service was bad, the choices very limited. What I could not stand was the passive ventilation system. Although the additional aircon worked fine. The passive one was super loud and the air too cool.

Nice hotel, staff were pleasant and helpful. Room was clean.

Would be nice to have a mini fridge.

everything was great. the man working at the bar the night of our stay was so friendly and helpful. he gave us good laughs . the room was very clean and organized. not to crowdy and very spacious. will book again

everything was great

We loved the stay!! I would so recommend other people to stay!!!

The expensive valet & the extra $200 I had to pay once I got to the front desk. Overall nice place loved it

Was a very clean place with excellent staff very welcoming.

Great customer service

N/a

The hotel was very nice and clean. I was provided with a modern room with cable and the bedding was clean and comfortable. The shower pressure was outstanding, and the water got hot just enough for comfort. The staff was friendly and professional. The free breakfast was good. The hotel is in a prime location!

I selected self-parking because of construction taking place during my stay and it blocked the valet parking area. Although the parking garage is directly attached to the hotel, you can not pay a daily rate fee unless you are using valet parking which costs $50.00 per day. If you self-park, you are paying every time you leave the hotel. It would be better if you could pay a flat rate and use your key card to enter and leave the parking garage. Overall I saved about $35.00 with self-parking, it could have been convenient if paying a flat rate was available.

The location was perfect. Close to a lot things, & the hotel was nice.

The parking. I would recommend having on site parking for self parking.

The staff was very friendly

I haven't received the deposit back yet that I paid when I got there

The room was nice, but not as described on the listing

The room did not have things that were listed in the booking

The location was great the rooms were great everything was exceptional

Its not a big thing but maybe adding a mini fridge or microwave in the rooms would be awesome

Found it strange the prominently displayed glass staircase was closed during our stay

Everything

N/A

Room was very comfortable and very clean

Where it was located

The parking

This hotel exceeded expectations! Everything was exceptionally clean. I had the best sleep I've had in months here. It's close to so many restaurants and relatively close to Ponce City Market.

The rooms were clean and spacious I liked the ambiance of this hotel

Parking

All was well every was perfect

Great location and staff!

Needing to take to lifts to get to get to your room is not ideal, but again it was not that bad. A la carte breakfast options were good, but I prefer a buffet breakfast.

The hotel was clean and the location is great when coming by Marta train. Very comfy bed.

It has a very cold vibe to it. No little fridge in the room. Not a 4 star hotel imo

The Hotel Indigo is always great.

Location. Clean.

I liked how nice the hotel was and the location of it. It is very secure as well, that is a plus. I loved the fact that getting in contact was super EASY. I like how they contact their clients through a text message. That is so up to date and I have NEVER seen any other hotel do that. I loved that feature.

There was nothing that I didn’t like about the hotel, everything was great.

I love the hotel and the location. The rooms were modern and clean

Unfortunately, My wife left her necklace on the ironing board and when we returned it was no longer there. Such a sad experience because it was a sentimental piece with our grand children names on it.

Everything was so clean and beautiful

The view

EVERYTHING WAS GREAT !!

NOTHING JUST PRICE A LITTLE HIGH

Very nice facility

Homeless people made me feel unsafe. Housekeeping never came the day I stayed, but the day of check out they came at 7:30, 9:30 and 10:30 even though check out was noon. Very annoying

The best part was the staff....so friendly helpful and professional. The room was delightful as was the restaurant. And the staff was so helpful with all our questions before we even arrived.

We had a bit of trouble with the in room thermostat and heating...seemed to blow cold air many times.

Good location, friendly service, spacious room, nice facilities.

Nothing

Staff was very nice,and the room was gorgeous and clean.

The parking situation wasn't ideal and a little bit scary.

Staff were great! Hotel beautiful!

Facilities and staff

Didn’t have complimentary water

Beautiful, clean and comfortable room. The staff is very helpful and professional. This was my first time in ATL and I ended up visiting the midtown area a lot. It was pretty easy to get there from the hotel, but next time I will stay in midtown as I didn’t do too much in downtown area.

Everything was VERY NICE!! The HOTEL pictures served it NO JUSTICE!! The STAFF was very helpful and nice!

Nothing!!

Very nice - staff was great

Restaurant/bar - staff was excellent and service was great but food was not that good- very bland, like overcooked microwave dinner

I had an appointment to get a new passport and was only there one night. The location was obviously perfect and all the staff was able to answer my questions about timing and where everything was located.

55.00 parking!

Cleanliness.

Parking area was not great. Couldn't park outside the hotel to unload bags. Elevator situation was weird. Have to exit and second floor - walk around and take another elevator. Stairs were closed? Not sure why

Comfortable and cozy

No complaints

WiFi was shockingly slow, hardly 1 Mbps download. Nearly 2025 but gear delivering 2005 service. Must do better.

The staff was really friendly

Our room was very clean and comfortable. The hotel staff was very friendly and helpful. We will come again to this hotel.

Our breakfast was good but could have been better. Toast was plain white bread; multi-grain, rye or dark bread selection would be good. Everything else was good.

The hotel was clean. staff was kind and friendly

Breakfast was expensive for simple meals