Hotel Indigo Downtown, Atlanta

Found it strange the prominently displayed glass staircase was closed during our stay

The rooms were clean and spacious I liked the ambiance of this hotel

Parking

All was well every was perfect

Great location and staff!

Needing to take to lifts to get to get to your room is not ideal, but again it was not that bad. A la carte breakfast options were good, but I prefer a buffet breakfast.

The hotel was clean and the location is great when coming by Marta train. Very comfy bed.

It has a very cold vibe to it. No little fridge in the room. Not a 4 star hotel imo

Location. Clean.

I love the hotel and the location. The rooms were modern and clean

Unfortunately, My wife left her necklace on the ironing board and when we returned it was no longer there. Such a sad experience because it was a sentimental piece with our grand children names on it.

Very nice facility

Homeless people made me feel unsafe. Housekeeping never came the day I stayed, but the day of check out they came at 7:30, 9:30 and 10:30 even though check out was noon. Very annoying

Good location, friendly service, spacious room, nice facilities.

Nothing

Beautiful, clean and comfortable room. The staff is very helpful and professional. This was my first time in ATL and I ended up visiting the midtown area a lot. It was pretty easy to get there from the hotel, but next time I will stay in midtown as I didn’t do too much in downtown area.

Very nice - staff was great

Restaurant/bar - staff was excellent and service was great but food was not that good- very bland, like overcooked microwave dinner

Cleanliness.

Parking area was not great. Couldn't park outside the hotel to unload bags. Elevator situation was weird. Have to exit and second floor - walk around and take another elevator. Stairs were closed? Not sure why

WiFi was shockingly slow, hardly 1 Mbps download. Nearly 2025 but gear delivering 2005 service. Must do better.

The staff was really friendly

Our room was very clean and comfortable. The hotel staff was very friendly and helpful. We will come again to this hotel.

Our breakfast was good but could have been better. Toast was plain white bread; multi-grain, rye or dark bread selection would be good. Everything else was good.

Great location for AmericasMart

Food was acceptable and served quick once ordered but we waited 20 - 30 minutes to be seated for dinner and breakfast and another 10 or 15 minutes to place order even though restaurant was 1/2 full because they were VERY understaffed. Outer covering on the bed was dirty. No frig in the room. Valet was understaffed and very slow, we waited 30 minutes to even drop it off upon arriving

Beautiful establishment, surrounded by things for everyone. Clean and organized room

The only negative was the staff. Parking attendant wasn’t clear and friendly. Front desk clerk was short. The male front desk was amazing but both females didn’t respond well to our 3 yo great niece.

The proximity to Emory Hospital

No parking

Location, staff

Easy to get around. The valet was exceptional.

On Saturday I wanted French toast, out. I then asked for toast, no toast had to substitute a bagel. If you do t have the product, get it at the store. I have worked in restaurant for 15 years and can’t believe what I went through. Also, everyday, there was always a mess on the guest elevators on the floor. Not enough attention to the elevators.

Convenient location, friendly staff, quiet and clean room.

It was very clean. The staff was friendly too.

The parking situation. But it’s Atlanta. What do you expect.

Clean and friendly staff, modern and sleek

Our room was situated above the outdoor air units and the noise was horrible when trying to sleep.

View from the room wasn't good. It faced a parking deck.

Reception staff super helpful

Elevators

The location is very good, the next door is the agency that issues passports

Breakfast is not included, for the price, it could be better, downtown Atlanta is neglected, and lots of strange people are around asking for a few coins.

Very modern and clean establishment.

The view we had wasn't great. No fridge or microwave

The room is cozy and clean. Staff allowed me to check in hours early.

No microwave or mini fridge in rooms

there was More pillows on the bed the lighting in the bathroom was great had a coffee maker in the room and it was nice and cold when I arrived in the room

I had the last room on the 2nd floor, no ice machine on the same floor, the water in the bathroom was on low I hardly was able to take a shower and I didn't like the fact that. the restaurant closed early that evening and I was starving that day and really wanted to eat

Beautiful hotel! Great staff! Overated! Parking not included!

The valet was very nice and very helpful.

The location, was not safe to walk around to see anything. Trash everywhere on the streets, homeless people sleeping on the sidewalks.

Nice reception. Valet on duty was very helpful.

Many of the painted doors are in need of attention and the mattress covers on the box springs in our room were shredded. Looked tacky.

I had a corner room with a view overlooking Peachtree Street, so that was nice. The room was clean and comfortable. The included breakfast was good and the Old Fashioned I ordered at the bar was actually made correctly. So, bonus points for not loading my drink up with fruit.

No fridge in the room was really weird for a hotel with as large of a room as we had. And $55/night for parking is still steep, even for downtown Atlanta. Ouch! Finally, the room was not ready when we showed up after check-in time.

Clean friendly hotel.

Lack of parking other than valet. Not deal breaker.

The Location of the hotel to the convention space

On booking.com it does not say that the $75 hold fee for incidentals were for each day. Just that there was only a $75 dollar hold

Very clean and nice hotel, rooms exceeded expectations and the staff were extremely nice

Charged 900 dollars incidental charges for two rooms which made the rest of our trip extremely hard as we had not alot of money left over Would have been nice to be notified of the excessive charges but it is partially my fault for not checking. But be aware of extremely high incidental charges

The lack of a vent fan in the bathroom.

The hotel is located in the walking distance from the Olympic park, Atlanta aquarium and Congress centre. The beds were quite comfortable. You don't hear any noise from outside in the rooms.

In part of the rooms there is no wiev at all (you just look at a wall of the building next to the hotel). There was a constant flow of air from the ventilation even when you turn off the air conditioning, which was very noisy, especially during the night. Staff at the breakfast of various quality - sometimes very nice, sometimes did not bring water or anything. Nothing like breakfast included is possible (although there is this option on Booking)

Food was wonderful, the host and manager on staff were wonderful, our server was ok. The front desk staff Ciera and Thomas were amazing! They were so attentive, kind, fun, genuine, and had the best customer service.

There was not a fridge and microwave, we would have loved to have a fridge to store water.

Downtown location close to everything is a huge plus. It was very clean, modern, and spacious. The touches of art throughout the hotel add a sense of class that can be hard to find these days. This extended to the room as well.

I didn't like having to take two separate elevators to get to my room each time. Bit of a pain. The front swindel doors were also down forcing people to push their way in. Room service could also practice a little more attention to detail.

It was very clean… all employees very friendly

No microwave/refrigerator in our room…

Perfect if you have an early appointment at the Consulate of Belgium!

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Large room, nice and new bathroom.

Could not get a print out of my bill.

Room comfortable. Good location for my purposes. Friendly and helpful staff. Food at bar very good. Breakfast cooked to order. Nice atmosphere at bar.

really nice

everything is good

The breakfast was really good! Great flavor and good options provided. The location is perfect. Across the street from a CVS for items you may have forgotten and numerous restaurants. The rooms were very spacious and updated

Very convenient hotel. It is conveniently located near downtown. Clean and comfortable rooms. Very friendly staff.

Thomas at the front desk was so amazing at check in and check out. He has a very uplifting positive attitude to make your stay better and a contagious smile/ personality! Will visit again.