The Hoxton, Portland

staff of desk valet and restaurant were exceptional

OUR ROOM WAS NOT CLEANED! We put the notice on the door and were out for 6 hours. Really wanted a clean room.

The aesthetic is fun, retro and clean, which was nice… also, the free water and milk in room is fun and much appreciated! Check in was easy and staff incredibly nice!

Can’t think of anything!

The Hoxton is a gorgeous hotel, the staff were very friendly and the lobby/bar were lovely. My room was small, which is what I booked so I didn’t mind that, but it wasn’t very accessible and I would have preferred if the cups, kettle etc were kept on a shelf higher up rather than down on floor level. I personally just found this difficult to access due to mobility issues. Also more options for breakfast bah would be great! Mine didn’t arrive, but when I called down for it the staff brought me one immediately. The service was great but when I opened the bag it only had an apple in it.

Stylish with friendly staff, easy to get to, dog friendly.

We didn’t stay for breakfast-had to leave very early. The parking garage was a mystery. The valet told me it was on a specific side of the block but I could not find it! Or anywhere on the block. Very strange. I ended up just parking in the municipal parking lot nearby.

Breakfast was very good. As was a fabulous dinner at Tope. Our room was nice and fairly quiet, with an extremely comfortable bed. The staff was friendly and helpful, whether at the front desk, lobby bar or restaurant. I got the impression that everyone really enjoys working there. We have stayed at the Hoxton in downtown LA, which we also really enjoyed.

It seemed from the info that Lovely Rita was a full service restaurant and we were surprised that it is no longer open. The coffee bar was fine but one of our two mornings, it was closed for 20 minutes during prime coffee needing time. Also, (not the hotel's fault) the area doesn't feel safe for walking at night. I hadn't been to Portland for a couple of years and was unprepared for how much downtown has changed. Also, they need some streaming channels on the TV.

Amazing location and super chic lobby. Rooms were clean and comfortable although very small, no microwave but it did have a fridge so I won’t complain too much. The bathrooms are small but adequate, and the showers are amazing.

No complaints.

It’s was nicely decorated

It was in one of the worst neighborhoods in Portland, Oregon. Everything around was shut down.

Very friendly and helpful staff. The bar/ lounge area is spacious and well appointed. The room was small but comfortable and the bathroom was very clean. Lovely shower! Great location to venture into different areas of the city.

It was very nice, decorations were alternative.

I think it’s great for solo travelers, but I wouldn’t go with my family.

Great hotel, not the best location, some homeless and junkies outside unfortunately, but that whole area of Portland is like this now. They’ve got security out front and super friendly staff, stylish amenities, we had a great time there.

Staff Comfortable Staff Room design

The $30 destination charge is a deceptive tax and make the Booking.com value less a real value. I’m not sure what I got for my $30

I like the Hoxton group. I’ve stayed here and in London. The staff are always spot on and good natured.

The hotel is beautifully designed and staff very very friendly and helpful.

Sadly ( and this isn’t any fault of the hotel) the homelessness situation Downtown is just so upsetting and the hotel is situated in a particularly bad area. It felt quite dangerous to go out with the children particularly at night. It was very disturbing to see how desperate the situation has got and we were encouraged to see that the hotel were running a few things to support homelessness. We really hope that the owners of the Hoxton hotel group try to push the local government / councillors to urge some immediate action to help these poor people. We had heard that Portland and many American cities had a big problem but to see it first hand was very distressing.

The ambience and the décor were exception. The lobby bartender made the best cocktails.

I wish that reservations made at the restaurant and speakeasy bar around the corner were listed on the hotel reservation when you check in. I made dinner reservations, then cocktail reservations, not realizing one cancelled out the other. If it was listed at check-in the person at the front desk would've noticed that I didn't have a dinner reservation for Tope. It could've been rectified then rather than wait 3 hours to go upstairs and be told I didn't have a reservation. Also, if you make reservations at both places they shouldn't cancel out. I wanted to make sure we got a seat for after dinner cocktails.

Very pleasant, clean and spacious.

Location

Staff

Location

The hotel was great. Great room size, beds were comfortable, coffee shop on site, as well as coffee and tea offered in room. Most of the staff was excellent and helpful as well.

The first night the staff was not very happy, nor helpful. Also, driving to the hotel, we realized the location was not safe at night. There was another family that was thinking of leaving for the same reason, that evening. We knew that Portland had some issues, but this was shocking and did not feel like a place I wanted to stay. We considered leaving and taking a loss for our entire stay.

The staff were friendly and provide any assistance requested, the room and linen were clean, the bed was more comfortable than expected, the shower worked well, the rooftop taqueria was excellent.

Currently Portland Chinatown has no street life and the streets are taken over by homeless and dirt, the only thing around seem to be strip clubs. Its not the hotel's fault, thought. Having said that, I didn't experience any scary situation.

Interesting design nice view functional room

Weird odor in the elevator

The bed was comfy and I loved all the small details...

Well...to be honest it is loud...earplugs and the radio playing classical music were helpful, but I found myself wondering why they didn't invest in double pane windows...I have stayed in plenty of loud urban spaces in Europe in much less luxurious hotels that insulated their rooms from the noise much better...

Stylish, very comfortable, with really helpful staff.

It can’t be helped, but the location felt a little unsafe.

Rooftop bar

Small room with no space for much of anything, the check in host was extremely unpleasant and made us feel like we were wrong for asking if room service was available at a certain time. The area was not very pleasant. No available parking other than having to pay per two hours, or a high rate for valet, or go to a lot to pay per day.

I just loved it! The staff was very friendly and helpful. The room was clean, cozy and comfortable. The interior design of the hotel was generally very cool. Would definitely come back!

I could hear the traffic at night, but that's just how it is in city hotels I guess.

The gorgeous midcentury design of the common areas and the beautiful touches of design in the rooms, including a quiet radio playing when we checked in.

Staff went above and beyond! Super informative and helpful and even made arrangements to keep our leftover food that didn’t fit in our room fridge in their fridge downstairs. Very delightful.

The photos on the website made the room look a little bigger then it was (and a little nicer) but it was still a very nice room for our needs. The main issue was the shower door situation. I know looks aesthetically pleasing to have no door but it just made for a messing shower experience and the floor mat was soaking wet after each shower.