Graycliff Hotel Nassau, Bahamas

The property is beautiful and the staff is amazing

The beds are hard and old and the bathrooms were very dated, my tub nor shower would work properly, the bath faucet was spewing rust from old pipes and the shower head had 3 small streams of water from a 1980s small shower head.

history location

old not well maintained

Nothing.

This hotel is a scam. Old, dirty, dilapidated bathrooms, little and cold water in the shower. The staff is not up to par. a hotel that isn't even worth a two star if they sell it as a 5. Smelly and noisy air conditioning, humid rooms. Sewage smell from the drains. Noises coming from the street. Money thrown away. Breakfast an hour later than scheduled.

In busy, touristy, sometimes even artificial Nassau, this is the oasis you are looking for. I can't put my finger on it, but none of the photos, not even professional ones, pay this place justice. They tend to come out "granny-style". But the house is a gorgeous colonial-style building full of antiques and lovely details. It is like travelling back in time, in a good way. The huge, lush garden with the pool (yep, that pool with the blue, painted bottom) makes you forget the crowded, souvenir shops and the dusty roads in a second.

I needed to get some work done, but the wifi wasn't great in our cottage in the garden. It is a good excuse to not work, but I have to pay the bills somehow....

The restaurant service was insanely slow and they got a lot wrong, but the wine list was awesome. Cool New Year's Eve party.

In my many years on booking.com I've never had such a disappointing experience with a hotel. I was so excited to go here and crestfallen to find they are falsely advertised. The room we were assigned was awful, not with a garden or pool view as booking.com promised, and instead down the busy street (with no sidewalk) above a noisy tourist shop. Toilet didn't work. Housekeeping didn't replace any water or coffee. On the first night, an absolutely gigantic rat ran past me on the stone stairs to my room. That moment just summed it all up for me. First time paying 5 star prices and getting dive bar experience. In short, this was not a 5 star hotel or experience and customer service was poor to nonexistent.

Continental breakfast was wonderful. Lots of other choices to add on. Restaurant served exceptional food with friendly, efficient service. Room was large and comfortable with nice ameneties in the bathroom. Christopher made my stay very special as he drove me around the island and told me about it's history.

Internet was not great.

great pool and ambiance

rip off extras. $90 for 3 portions of eggs. noisy cars and bikes at night.

All the food and service was exceptional. Glinton in particular was very attentive

Nothing

It was beyond anything we ever expected!! Ambiance was truly exceptional. The food was superb ... especially the wine tasting luncheon

I had a lot of trouble with all the stairs on the property.

Well located, historic, charming and lush property in the heart of old Nassau.

Not well maintained. Evidence of faded grandeur visible everywhere. Come for a meal if you like but DO NOT book a room.

The place is magical. It is meant as a hideaway spot which it attains. The rooms/suites are gorgeous and quaint. You can literally get anything you can imagine it just might take a little time and planning if its something uncommon.

They used to have a gym, not well equipped, but at least it was there. Since our last time there they have closed the gym and use it as a storage room now. The hotel really needs to refurbish the gym and add the spa back. There are also a lot of broken electrical boxes and lights which need to be replaced. It makes the place look run down a bit.

Service was exceptional, property is historic and beautiful, and location is perfect!

Nothing, loved it all!