The Yeatman Hotel, Porto

Great location. Fabulous hospitality. Staff could not do enough. Very friendly.

Food options could have been improved.

Amazing location, amazing views, amazing facility. Staff is also outstanding. I was disappointed Bar staff one evening late at night but other than that it was an impeccable stay!

Location and view. The view is the best in Porto.

A bit of a corporate feel. A few small details va other top end places we have stayed.

Everything. Amazing hotel

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Staff, food, view, room

Little things like our aircon did not work so we had to move rooms. The shower leaked and the door to the shower crashed against the door to the bathroom

Location

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Perfect location, nice staff, fantastic views.
Room was just perfect and I’d recommend having the balcony it’s an experience

We had an issue with the AC in the room but they were able to sort it out in 20 min and they also offered a few things to compensate about the situation which was amazing costumer service

Ambiance Lucy and the view

Everything was just great

One of the best hotel I stay in

Nothing to not to like

The view and the rooms were absolutely spectacular. We loved our stay and hope to return.

Leaving, we had a wonderful time.

The breakfast was amazing with numerous nutritious options.

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Of course The Yeatman is tradionally Porto's finest hotel, certainly one of them, in most people's estimation. It remains a luxurious, charming and fascinating building and a superb place to stay or eat. The surroundings are elegant, classic and yet modern. The views across the river back to Porto itself are unbeatable. The multi-level design of the building set a precedent that has since been followed many times in Vila Nova de Gaia. All the restaurants are excellent. It's expensive, but relatively reasonable in shoulder season or off season. On this visit, I enjoyed as always seeing a bird of prey - a Harris Hawk, my cousin tells me based on photos - being used to scare off other creatures, and the lift interiors with their clever wall to wall panoramas of the Douro Valley and a wine cellar. Finally, it was sweet to be in a room named "Quinta do Crasto" after one of my favourite Douro wines!

It's not really convenient for public transport, although in fairness, it's the sort of hotel where sweeping up and down the drive in a taxi adds to the experience anyway! The best (Michelin starred) restaurant is not open on Sundays which, while understandble perhaps, limits things for anybody arriving late on a Saturday as sometimes one must. However the "second best" Orangerie restaurant is good enough for most of us most of the time!

Everything

Nothing to complainabout

The spa is excellent as well as the breakfast. Rooms are also very comfortable with incredible views.

There is no shuttle down to the main road.

5 star treatment, spa, weight room, restaurants, comfortable rooms

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Location, housekeeping staff, cleanliness, gastronomic restaurant and staff, view from floors 4 to 9.

Some reception and Dick’s bar staff are mildly out of their depth. Some training would be useful. It seems as though Booking.com bookers get rooms with less of a view.

The property is beautiful - the view of Porto from our private terrace (most rooms have private terraces) was picture perfect. After experiencing hotels with a gym that consisted of a bench, mat and some free weights, we especially appreciated the proper gym and beautiful spa facilities (many types of saunas, Roman bath, etc) and the stunning outdoor pool area, all of which were large and top quality. The breakfast was the most beautiful and delicious breakfast we have ever experienced and we have sampled many over the years - truly first class. The linens, bed comfort, towels, etc are also of premium quality.

The room decor is somewhat dated - but reflects the style of the hotel.

An over the top delightful hotel! Welcoming staff, incredible views, delightful services.

It was very expensive. Excessive charges for everything. Use caution!

Beautifully kept. Stunning views of Porto. Outstanding service.

The Yeatman is simply outstanding. The views over Porto and the Douro River are breathtaking, especially at sunset. The staff go above and beyond with warm, attentive service, making you feel truly welcome. Rooms are spacious, luxurious, and extremely comfortable, with every detail carefully thought out. The breakfast is excellent, and dinner at the restaurant is unforgettable, especially paired with their incredible wine selection.

The pools and spa are the perfect place to relax after exploring the city.

Location , view , service and luxury.

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Love everything about the hotel.

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We got married at this hotel, it’s simply stunning.

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Absolutely everything. The attention to detail was exceptional, from decor to quality of service. Everyone so helpful and friendly.

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Property is insanely nice. Far exceeded expectations.

Could do with some easy maintanence in the room (some spots on walls, lose door handle etc), but nothing major. Service was pretty good, but some people just speak very poor English, which makes communication hard and you will get disappointed from time to time.

Absolutely breathtaking property! We attended a wedding on the property as well. Our stay was amazing! A special thanks to the young lady (concierge) that helped us book our train tickets. She went above and beyond to secure our tickets.

We will definitely stay at this hotel the next time we are in Porto.

Gorgeous hotel, beautiful views, impeccable service and absolutely the most comfortable beds.

More extensive room service menu

Location, view, the staff, breakfast, pool area

Over-bath showers, rooms need some refurbishing

There’s is nothing not to like at the Yeatman. It must be one of the best hotels in the world

We didn’t manage to get into the restaurant. Having had a meal there before we missed out this trip. Maybe give the option when booking a room to book a meal

One of the best hotels in have stayed at. Top hotel, great restaurants with friendly service. Hotel has stunning views towards the Porto bridge....highly recommended

We should have stayed longer

Outstanding location and ambience
The best breakfast- choice, presentation and atmosphere
Beautiful grounds
Responsive to feedback and efforts were made to set things right

WiFi issues
Plumbing and fixtures need upgrading
Slow response to calls

The view and large, very comfortable room and patio.
Friendly staff

Restaurant/Bar service was extremely slow.

The hotel itself, with the location in Gaia overlooking the Douro River and Porto in the background, was just beautiful!

What made our stay so wonderful though, was the staff at the hotel.

From our first contact with the bellman (I failed to get his name), to our check-in with Gustavo Moreira at the front desk, as well as everyone else we came in contact with, it’s difficult to describe just how positive and engaging everyone was.

A special note about Gustavo . . . I can’t say what all of the reasons for this were, but both my wife and I felt an instant connection with him from the get go, and we knew we had found a new Portuguese friend when checking in with him. Lovely, just lovely!

So many at the hotel had such a positive energy about them ~ There was Ana, a waitress and hostess in the restaurant. Also Matilde (I think that was her name), a young waitress in the breakfast buffet. Since we were there leading into Palm Sunday, she was sharing about her Easter traditions in the small village where she grew up in eastern Portugal. Her eyes were so bright, you could see she had such joyful hope for her future.

I also failed to get the name of the woman who escorted us to our room. She appeared to be a manager near the front desk, and hers was such a positive and welcoming energy that lifted our spirits.

When we were checking out, there were two bellmen, the one wearing a jacket with long tails was discussing a sports trade with me that our hometown Dallas Mavericks had made, when trading Luka Doncic to the Lakers for AD. We had some laughs about that, and I found both of the bellmen to be exemplary souls in how to be the first contact at an upscale hotel.

You know, my wife and I have contemplated whether we might one day leave our home in the USA, to try living abroad, to see what that would feel like.

Everything, and everyone, was wonderful, no complaints whatsoever!

We liked everything here; it is an unusual hotel but absolutely excellent in every way. We could not find a single fault or suggestion where an improvement could be made.
If my wife and myself would have to pick out a special feature then it would be the quality and friendliness of the staff

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