The Langham Hotel, London

Nothing

Lack of Jakuzi

Friendly accommodating staff, great location, food good and clean and luxurious

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Staff were amazing, great place, decent price point

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Fabulous hotel great location for shopping and fabulous staff we absolutely loved this hotel

Beautiful building with amazing rooms, that real classic London feel. The staff were wonderful and made every effort to make our stay perfect. Our 3 year old was treated like a superstar and did not want to leave. Can’t recommend enough.

Genuinely could not fault the place.

The customer service at the Langham was superb. From the concierge to the housekeeping. It didn't feel like theer was anything that was too much to ask for. My visit was over Christmas and I was expecting to get a drop in standards secondary to them being overwhelmed as it is quite centrally located, and I assumed the hotel would be packed. The hot was busy but didn't feel like an all-inclusive which is exactly what I was avoiding. The rooms were were lit with exceptionally comfortable beds. Room service was always on time and the standard of food was as good as expected. Noise levels in the room was minimal and whether it's a business trip or a vacation, you are guaranteed a good night sleep. The bathrooms have ample light, and the design is tasteful with a methodical layout. Cleanliness was top notch, and house keeping always did a great job of keeping the rooms pristine. There is a well-equipped gym, which is a good size and would accommodate four people simultaneously doing circuit training, without feeling like you are in each other's way. However secondary to the building being historic (this is good), directions to the spa and the gym could be better as it is a bit of a maze.

Parking is very limnited and quite unsafe unless the car is parked in front onf the hotel. However there is capacity of 3 maybe 4 cars at the front, at a push. This is a difficult challenge as the hotel is so central and I imagine getting allocated secure parking for the hotel is costly. Be aware of leaving your car EMPTY if it is to be parked in the underground parking lot. Ther risk of a break in is very LIKELY.

The breakfast was EXCELLENT!!! You have an amazing ‘Head of Breakfast’ Chef!!! The food was cooked & presented to PERFECTION!!! The Dining Room staff were superior to other establishments. The Receptionist was delightful & most welcoming as we entered each morning. The ‘Club Lounge’ was a ‘mini version’ of the main Dining Room with the exact attribute’!!!

Everything was a great experience, for we Australians, so far from home.

The location is perfect, the staff ,the room was spotless with very comfortable beds. Enough coffee and a complimentary glass water bottles

Nothing major, just slightly slow elevators—but understandable given the history of such a building in London

All the staff was friendly and professional we had a lovely time there and the service was perfect thank you so much Langham family

Every thing is perfect

Price is high

Staff (especially Angie at check in) where excellent and overall the property is an under rated gem.

Everything excellent

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Christmas decorations are always very beautiful in this hotel. Porters are very good too. They are always king and helpful. Great value for hotel.

Breakfast staff service was shocking this time. No attendance to clean the table or help with anything until we actually complained. Our table was loaded with dirty plates and no one literally came in to clean. Very uncomfortable given we had a small baby. Selection of food wasn’t very exciting either. Only one type of cheese. They don’t offer omelets. Poor selection of bread, fruits or pastry. They didn’t even had walnuts which I normally would it with my yogurt. Only strawberry and some strange compote as a fruit. Nothing fresh. Breakfast was simply not good enough for 5 star hotel. I hope this feedback will help them to improve breakfast services.

We gad an executive room which meant we had a quiet are to have breakfast To have coffee and a drink with something to eat and a glass of champagne The staff members were friendly and helpful and we will return again

Hotel was exceptional!

Absolutely nothing

Been going for many years for our Xmas treat lovely place very comfortable

Believe it but no clothes hooks in bathroom

Breakfast was very good with a good choice of food. Service was excellent and staff were friendly & helpful.

It was a fabulous place to stay, relax and enjoy the experience. From the door staff to Gee, Ivan, Able, Alicia, the wonderfully helpful Lina and the new guy Abdullahee. Not forgetting Valentin and many others. Just great. We will be back.

Nothing. It was everything we wanted

Everything. It’s our home when we visit London.

Nothing. It’s perfect.

Stunning

Stunning

Opulence and comfort of room Room service

Some staff were quite uppity when I approached them

We got up graded to a suite.

Nothing

great location, the bellman was exceptional

breakfast the 2nd time round was poor service. room service breakfast on final day was really mixed up.

What didn’t I like you mean. Nothing. Great hotel, we love it here.

Nothing. It was all first class.

The Langham is opulent and the staff are wonderful. The atmosphere and the history is captivating. The Artesian and The Langham Club, chiefly their staff, were the real highlight.

N/A

Beautiful hotel, in a great location. Club level is very nice and the staff is amazing.

Attentive staff, beautiful facilities. Best hotel I have ever stayed in. It was exceptional.

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The staff were lovely - very attentive. The facilities were wonderful.

Easier to say what didn’t I like, we like. Absolutely nothing. This is our home from home in the South. We’ll be back again in another few weeks. We don’t stay anywhere else. Staff are fabulous from the door to any other level of staff they are superb.

Nothing to improve on. You can’t complain at all with the Langham. It is the best hotel in London, has to be.

Amazing hotel , superb service .

Brilliant

All excellent

Breakfast is overpriced

The hotel is stunning, exuding elegance and warmth. The atmosphere is impeccable, and the flowers at the entrance make a bold statement. The staff are friendly and accommodating.

An absolutely outstanding hotel; very, very special. The most outstanding feature is the fantastic staff. Very professional, very visible, evidently very well trained as their excellent service was so consistent across all staff. The environment of the hotel itself is luxurious and very beautiful.

Absolutely nothing.

Executive Lounge was exceptional. Great service. Room was delightful

Hotel and Staff were AMAZING!!

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Not only was the hotel beautiful- matching all pictures - each and very one of the staff were one nicer than the next. I will definitely be back- thank you

Absolutely nothing

Staff are exceptional

Location, interior, breakfast

Unpleasant smell in the room, noisy AC

hotel and wigmore pub next door were amazing , everything about the place is spot on !!

not much

One of my favourite hotels in London the location is great within walking distance to everywhere clean staff breakfast

The bed but Realise it is hard to accommodate everyone’s likes

Everything.

Nothing

Excellent staff

The history, decor, location but most of all, the staff were superb. Thank them

All superb, no downers

Beautiful setting and interiors, historical feel, very clean and pleasant. Were able to check in early.

Nowhere to eat around 4-5pm, rooms are quite small for the price

amazing friendly helpful staff, lovely food great location.

the room was too small not worth the money

Breakfast.

The smell of the hotel when arriving was amazing, staff wonderful, can’t do enough for you

Nothing

Location was perfect

Room was small considering the amount paid