Freehand, Miami

The whole property, especially the staff Augestine was so polite, and professional. She has the most pleasant attitude for this industry and was a joy to be helped by her

Nothing I didn't like

The location was excellent, right beside the bus stop about 15 mins from Miami Beach center. fabulous!!

Could use with bit more sun beds at the pool other than that fabulous!!!

It was clean and close to a lot of attractions. They give out umbrellas for the beach and were very accommodating letting us check in earlier than the check in time.

We were on a busy street and you could hear a lot of the things happening outside, but it didn’t bother me.

It’s a good location too close to the beach and restaurants, amazing staff, and pretty rooms.

Weak wifi signal at swimming pool

The accommodations are excellent and the whole facility is tidy and clean👌🏽 the thing I liked most was the staff and the way they treat their guest. Agustina is my favorite person here⭐️ she’s the best and provided me and my friends with the best customer service.

Pool/indoor esthetics

Water fountain is outside by laundry

Centric property with easy access.

I liked every part of it. Especially the fact that it was super clean 😊.

I can't criticize anything.

It was clean and smells clean

Looks nothing like the picture. But it would be nice if staff knocks before entering someone’s room because that should not be happening especially if I’m paying to stay there! They don’t knock and just opens the door not knowing what you’re doing in there. I could’ve been butt ass naked who knows. I’m just saying KNOCK BEFORE ENTERING.

Location

This is definitely not for families or guests who prefer luxury or class.

Everything was just as described. The location is excellent — very close to the beach and public transport. It’s great that there’s a pool and restaurants on-site with good music.

It's hard to think of anything negative — maybe just the fact that they weren’t willing to store my luggage

Location

Lack of parking

Clean. Nice. Augustin was great

Agustina was incredible!!! She was very helpful and went out of her way to help me!! It was really cool to stay here and I recommend the location, vibes, and overall stay

such a friendly hostel and great overall vibe, room was clean and comfy. very sociable and good location to walk to beach or bus to city

zero complaints

The hostel has a nice vibe, the common areas are aesthetically pleasing with good music.

The staff looked like they were forced to be there, there were never enough bath or pool towels, and there were BED BUGS in my room!!!!!!! First two nights I woke up with bug bites all over my leg, being very naive I thought that it was allergies from the blanket? Or mosquitoes, till that on my last night I literally felt something walking over my leg, woke up and another roommate was having the same problem, but she had even bigger bites than I. Talked to the attendant and she said that there were nothing that she could do and she didn’t know what time the manager would be back. I needed to checkout so got her e-mail, sent her an email and till this day I haven’t heard back. I reach out to Booking.com and they also try to reach the Hostel but with no success until now. I can’t believe that the Hostel is a nasty place like that, for a bed to have bed bugs the hygiene of the place is inexistent. Disgusting! I came home and double washed EVERYTHING being afraid of bringing that CRAP home, also spend money with cream to apply on the bites that are very itchy. I then went to read the reviews to find out that unfortunately I wasn’t the first one to experience BED BUGS, so PLEASE BE AWARE! Never in my life I went through that, and I’ve stayed in a lot of hostels, the worst part is that the Hostel is doing nothing, they are being avoidant and not giving a shit about my awful staying.

Great experience, the vibe was very cool and everything was very clean!!!

Pool side hang out and the distance to all the areas nearby (food, beach, activities etc)

Na

Great swimming pool and close to the beach

They advertised Free Drinks for happy hour, turns out it was for another restaurant down the street and didn’t tell you until after you ordered your drink… didn’t appreciate that Also didn’t mention they’d be charging me for the bike ride, just gave me a key and a form to sign but I’m pretty sure they charged me for it which wasn’t clear

Exceptional value, fab swimming pool area and tropical gardens. Lovely bar and cocktails

The dorm for x4 is quite small in terms of swing space! Room was very noisy weekend nights as we backed onto garden/pool area

Very comfy beds, aircon worked well, pool area is lovely, very clean, not far from the beach which is good, also very close to the bus stop.

There is no kitchen, not even a hot water tap or spot to make coffee/tea, they dont give you a duvet just a sheet and small decorative blanket on the beds, its a little far from the tourist hot spots but the buses make it easy to visit. As a solo traveller i wish they held activities so it would be easier to make friends.

Well I last visited about 8 years ago and it was a bit more homey and comfortable. And also there used to be a kitchen where you could prep your food and a continental breakfast, that I missed on this visit. It is still a very good place to stay but I feel like it is loosing its special little touches. The staff however were amazing!!! The woman who works the kitchen staff and the one who works front desk in the morning were so kind. I would like to thank them for making me feel so welcomed really they were warm kind and super helpful!!

Bring back the homey vibes and kitchen for guest

Atmosphere

Roommates was dirty

The towel system and sheets not being changed unless requested.

Great value for money

Lovely lounge

Smells in the room bed and humid

Location, price, quite place

Room is too cold at night, air conditioner, not very clean.

Rooms are nice, comfortable and cute. The place has a nice vibe and the location is perfect, so close to everything.

No parking space, no kitchen nor a space to even get water. Staff is not nice at all.

Perfect location.

Cock roach in room.

I love the location, the ambience and atmosphere. The only downside is my room is next to the large dumpsters and garbage was taken out late at night (after midnight) and the glass bottles clinking woke me up.

Loved the vibe by the pool. My private room was really nice. Love that you can pay a little extra to check in early or out late..... I did both and enjoyed!

I loved the warm helpful staff at the hotel and the cool bar and pool

The comfort in the private rooms could have been a little bit better. It was certainly more than okay but I expected a tad bit more.

This was my second time staying here, although the first time was over 10 years ago. I was excited to return, and I enjoyed our stay. We got one of the private rooms, which was very spacious, with a separate front sitting room. The bed was really comfy, great sheets, nice pillows. There were two air conditioning units and the shower water pressure was awesome, as were the shampoo and conditioner. Actual detangling! The pool is one of the top reasons to stay - a stunning shade of blue with a disco ball and tons of plants. It's surrounded by lounge chairs and the Broken Shaker remains a fun cocktail scene. We did pay $350 (including a ton of city/vat taxes) for our room each night, which feels like a lot, but apparently isn't when you look around South Beach. This place is definitely a hostel vibe, so you gotta go with that flow, despite being the price of an expensive hotel anywhere else. They do have earplugs at front desk. Might want them.

Check-in wasn't the best. They ask you to use a self-check-in machine. It was arduous to type so many things in that the hotel already had in my booking reservation. To be fair and transparent - I was offered the option to check in online and didn't do that, but I still would have needed a key and to use the little machine. The lobby was a bit chaotic with only one staff member at the desk when we arrived. Then the check-in machine broke, so we all had to line up. She was frustrated with all of us - for something that wasn't our fault. Then she read my credit card to someone over the phone, loudly, and for what reason I do not know. I also think the place could overall just use a refresh. It needs some fresh paint. Maybe the windows cleaned? All the interior spaces felt really dark instead of bright and happy. That being said, she did eventually get us in our room and was sweet after all that. Maybe just having a rough day. We all have them. The staff overall was wonderful. I think just a repaint and get some better, brighter lighting could do wonders. Would stay again if I needed to be on South Beach.

Great place, near south beach. Staff was polite and the room x8 was clean

Location was great to get to the beach - basic but good for a short stop

The price of water! Make sure you buy from the shop and not the bar

Very social vibes, nice outdoor space and huge bar within the hostel. It’s a fun hostel!

WIFI didn’t work for 2 days, very disappointing for someone who just arrived the country. Beds in the dorm don’t have a curtain to close. Music was too loud. Too expensive for a hostel.

It is on good location and friendly staff. It was fun to for so many things, karaoke, nice garden, pool, even hot pool and smoking area etc.

I thought the sheets were not clean especially the dark color blanketing I was not sure if it was washed and the pools were not clean

It s clean and open mind

Pool area,bar

Amazing pool area fantastic weekend bibles! Close to beach! Amazing value for money

Staff could be a lot better! Not very helpful! Bar man at pool bar didn’t know how to make drinks and was high all the time!

Convenient location, big rooms, clean showers

I was there in 2024 Not my first time staying there I enjoy the property, been working on articles etc., working with several other too with freehand companies around the in the states

The woman manager the morning of the 12th wasn’t quite pleasant. I will not mention any names. Also before the week before Had some trouble with two girls staying in a room , A room for of four girls ONLY, then it became a room of six, my concern was why were their keys still working ?! I did bring it to the hotel‘s attention and they took care of it right away Thank you

Amazing location just a short walk to the main sites of South Beach. The room (king) was amazing and had everything I needed and more. Great value for the area!

Staff seemed a little indifferent, but that seems to be the case in Miami everywhere.

Very well located Good money value

Would love if they had a common kitchen

A fab, quirky hostel with a beautiful garden / bar / pool area. Close to the beach and to some great restaurant / brunch spots as well as a grocery shop for cheaper eats. Everyone was so friendly, I made friends with all the girls in my room and chatted to lots of others at the bar. A wonderful experience, my first time at a hostel in many years and I wasn't sure what to expect but I'd happily stay there again!

It's a hostel so the shared rooms took a bit of getting used to, but actually it was great and made making friends really easy.

Love the Outdoor Garden and Space. The Staff was very Helpful.

Came here to Stay, as I was undergoing Treatment at Mount Sinai Medical Center

Close to beach 5 mins walk. Subway and Triton supermarket are just across the road. Swimming pool is nice. Wifi is rest. Clean hostel. Stayed in 4 person room but it was comfortable as people staying very decent.

Bathroom should have curtains so water will not not spill over on floor. Lockers should be with locker so one need not require to buy locks. Soap and shampoo for bath need to be provided. Bedsheet could be changed at least every 2 days(I stayed for 4 days)

Great location, clean and nice bathrooms and good for the price. Had a very nice outdoor area as well

Could have bigger trash cans. You can definitely hear music and people outside but it didn’t bother us

Excellent staff, always helpful, great location, comfy beds, felt like home, great morning coffee self-laundry as a big plus

Noisy AC, the meal offered by the bar not so good and not worth the money

The dorms have couches! Huge perk for long-term travelers. Dorm beds are excellent.

There is no kitchen guests can use. Only the 8 person or single rooms have fridges.