The Nines, Portland

Thought it was great until I was charged $85.00 for parking.

Thought it was great until I was charged $85.00 for parking. No warning, no notice until I got my bill.

Absolutely beautiful

Nothing

Pet friendly. $85 pet fee for the entire stay. I stayed two nights and paid $85. My dog (Female Shih Tzu) needed a grassy area to potty and there is a spot 4 blocks away. Dining/Bar/gym facilities in the hotel are very nice, no issues. Staff is very helpful, no issues with staff. Stuff to do during the day, surrounding area has food and shopping. Great location.

I was charged $300 for each charge to my room for room service. This is the first time at a hotel that this happened. My personal account was charged (temporarily) a total of $799.56 for three separate charges. I do not like my back account to be deducted for every charge to the room, other places it would charge what I paid for. I didn't like that the I could not control the air temperature in the room. The room has the control, but the hotel controls the temperature. I like to have the controls to circulate air in the room. The valet parking is $65 each night, with the option to retrieve your car in and out during the day. If you are here multiple days you pay that each night or be forced to find parking else where. I did not plan for parking fee's when i planned this trip, so beware.

The room was nice

They mismanaged my check in and double charged me for the room, it was irritating then they said I didn’t pre pay for the room but I did through booking. They simply didn’t handle things well

Great location in the center of Portland (but lots of homeless people and people using drugs out in the open in front). Beautiful decoration, very modern and tasteful. The room was really pretty and nice art throughout the hotel.

Arrival and entrance were a big disappointment. There was no way to park the car in front of the hotel as there are only 3 or 4 spots which were taken. So, we couldn't even drop our suitcases and had to park a few blocks away. Also, the hotel has no lobby, only a tiny hallway with an elevator. You have to go to the 8th floor and through corridors to find the lobby where the one woman behind the counter took all the time in the world to explain to other guests all the restaurants in town, while there was a concierge for that who had nothing to do... Also, the area outside the hotel has a lot of homeless people and people using drugs out in the open.

The location is very good. Clean and fresh bathroom. Large bedroom.

Bedroom did not smell fresh. Limited F&B options.

Despite notifying the staff twice, the hotel disappointed me with its unclean and disorganized room.

Liked the location, gym and the food was very good.

Does not live up to ‘The Nines’. Bathroom grout was very moldy. Over priced for value, staff is apathetic. They’re friendly with each other and miserable with customer, consistently!

Location and staff made the price worth it. Everyone was friendly and quick to help. The room had fantastic views and was very clean. As for location, we were able to walk anywhere easily or it was a quick drive.

The restaurant on the lobby level. The staff was friendly but the food was not good. It's a pricey restaurant and the food was ok at best. Whatever you do, do not order the scallops. Rooftop restaurant was much better.

Very dog friendly

Nothing

Service impeccable

Dinner was good at Urban farmer

Room got too hot at night. Breakfast at urban farmer was disappointing.

Centralized location to downtown Portland.

Upgraded to higher floor which was an ADA room which had no closet space to hang clothes; instead it contained shelves. The in house restaurant (Urban Farmer) has terrible food and OP.

Good location

Fab hotel

Never cleaned room had to ask and never replenished yea coffee milk water

Fantastic hotel, but with some fundamental shortcomings regarding pricing behaviour.

I really don't accept it if you cannot rely on prices which are communicated upfront. The restaurant charges more than the listed prices. Upon checking the bill, this seems to be explained with a sentence on the bottom of the menu stating "A 3% surcharge on your check represents our dedication to provide an award-winning work environment". Wow, really? Instead of including it in the costprice, I am paying for the work environment with extra charges? This behaviour is horrible and disrespectful to customers of the restaurant. Put fixed cost of YOUR workplace in your costprice and don't BS me with adding it afterwards under the disguise of "your" dedication... It's "only" 3%, but something I never agreed to. It is just scamming customers for more money and such behaviour of hotels and restaurants must be called out. This gives such a bad taste to the stay that I will never eat here again.

Funky, great restaurants and bar.

The homeless and drug addicts outside.

Every member of staff I met were fantastic

Lots of people taking drugs in the neighborhood

I like the location

Poor facility and poor breakfast

Everything

Dirty undies in drawer that we found.

Everything was perfect, especially staff!

Loved the vibe of the hotel. Common spaces were very nice, restaurant/bar did a fantastic job although the seating in the steak house seemed more like a Mariott courtyard happy hour venue than what one would expect in a steak house.

I didn't love the size of the room or the bed which appeared lumpy and a bit worse for wear. The mattress seemed at the end of it's life. In the bathroom, the shower door was very cloudy and needed a solid cleaning or replacement if it was uncleanable.

Beautiful and modern decor. Friendly and attentive staff. Great restaurants that accommodated us and addressed food allergies and limitations.

It was safe and beautiful and friendly

Very luxurious and great location.

Stayed in the club level floor but the 12th floor lounge was not opened.

It was safe, clean, and fun

We have no complaints

Beautiful facility - common areas, rooms, etc all top notch. Loved the library where we played pool.

The room service arrived 20 mins late and not very hot and was missing the toast. Otherwise it was very tasty. The parking fee was way too expensive. We parked at another property.

Equipe no restaurante principal, na entrada, no front desk e concierge.

Restaurante no top floor

I liked most the car valet service. Excellent

We’ve been unable to have breakfast because they said that we have to wait 20 minutes…

Great condition especially the rooftop bar

Roof top bar and the food

Beautiful property and room was very comfortable.

Our room’s window was overlooking the restaurant. We would have liked a window looking outside.

Central and nice exterior.

Our room smelled horrible. Feels a bit dated.