Hotel Vitale, San Francisco

Very cool - great style

Clean, modern

Did not have parking

My family and I enjoyed our stay at 1 Hotel San Francisco. Beautiful modern decor. Clean. Very good service. Excelent food. Perfect location.

Nothing

the location was ideal. Nice aesthetic. Staff friendly. Love the outdoor terraces.

The cost was a bit much for what you get. We stay down the street for 1/2 the price and it is very similar.

Great location.

Understaffed in the restaurant. Need more hooks in the bathroom for towels.

Very clean and very unique. Excellent hotel

I wish I had taken advantage of all the amenities. But next time I will.

No complaints

location and amenities

room service poor, slow - over an hour for toothpaste and utensils arrived after we ate our take away meal

Beautiful hotel, right downtown, staff was very friendly and kind.

It was a little expensive.

every single detail was perfect - the staff, facilities, and treatment were top notch, and the spa was divine. I can’t wait to stay again!

Great service, great location, cleanliness is on top.

rooftop terrace could be a bit more welcoming and cozy with some furniture maybe.

The location was the best part! Not only did we have a gorgeous view of the Bay bridge, but being so close to the ferry was a huge bonus!

can’t fault it. great location, luxurious and smelt lovely.

the spa like feel and the filter water stations in each hallway

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Great location, beautiful views, great breakfast and comfy beds. Look forward to booking again!

The overall aesthetic was serene, relaxed, modern- it looked amazing with the wood/plants. Gave me a sense of calm Terrene served fantastic food - we tried almost all of it for breakfast and dinner - fresh and lively tastes, plus healthy- also my daughter had some vegan choices! The staff was exceptional. Kaiya at front desk helped us get in for massages at same time, even though initially the spa couldn’t accommodate us. She was always lovely and exceptionally helpful, whatever we needed. Our room had a spectacular view of the bay!

I dont really have anything, except the high cost of course. The room was a little smaller than I’d like. But this was a splurge for myself and daughter, and it truly was worth it.

Loved the view of the bay. The room was perfect, comfortable and clean. Nice location. Loved it.

the gentleman at the reception desk that we delt with was exceptional, a positive asset for your hotel also found your concierge to be pleasant and very helpful

I thought I had a bay view room, but literally had to look sideways out the window to see the bay, I was traveling with my grandson and would have liked him to ahve had a nicer experience in san francisco

beautiful aesthetic and super friendly staff

Great location, very friendly staff. Literally felt like home :)

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Everyone at 1 Hotel San Francisco was friendly, helpful, and kind - from the security doorman and reception to the wait staff and bar tenders. Food was well prepared and tasty. I ate a greek salad and skewers (steak and shrimp) prior to last nights party, and during the party the hors d'oeuvres I tried were caviar on goat cheese, and crab cakes. Also grabbed a falafel to take upstairs as I was leaving the party. I used the hotel app to order room service for breakfast, delivery was very quick, hot, and fresh, I ordered the basics- eggs, bacon, fruit, croissants, and fingerling potatoes, there was vegan chorizo oh and a sweet potato something too but I didn't taste it. Anyway, all in all I think you'd enjoy a stay here, with so much to do, see, and taste in the area (all within walking distance) plus the hotel has an e-car and e-bikes available as well.

more towel racks in the bathroom, and a microwave either in the room or at the ice machine

The room was very nice just for the price I thought it would be a little higher than the second floor. Still had a view of most of the fireworks so that was good since that was why we booked with them. The hotel really is quite nice. Great location.

we had requested a cot (supposed to be free) which was never sent to room but we were charged for a bed ($50+). Room service forgot the fries for dinner but when they finally brought them, they charged $20 more for the fries and delivery which was already paid for. For breakfast, the bacon and potatoes were burned. They did comp the breakfast but we didn't order much to start with. They did say they would credit back for the bed/cot that we never received. We didn't figure out about the overcharge for the fries till after we left but don't know if we want to deal with trying to get the credit for that.

Location was great! Very central and easy access to transportation available.

Tub was stained. Our last night was a little noisy and people knocked on our door at 3 am going to a party next door.

clean

Booking.com

The entire hotel experience was super! The staff was excellent - professional, efficient, and pleasant. The hotel has good food, though I wish they made fresh smoothies. The outdoor terrace closes around 10p, which was a little early but workable. We liked nearly everything and would stay there again.

The gym was just so-so. Could use more than one elliptical machine. It also felt a little dark and secluded, which wasn't great even though it was on the second floor.