Marriott Hotel at the Renaissance Center, Detroit

Staff was awesome. Got an upgraded room with a view that we loved!

We got dropped off from our Uber at the backside of the property and it was a maze to get back and it didn’t feel secure. There were homeless in the bathrooms

Breakfast

My room, hotel amenities

Beautiful area, lobby was nice and clean, large areas to hang out in

Couldn’t check in until 4, didn’t even want to check and see if our room has been cleaned at that time. The shower wasn’t all that clean, for the price of $300/night I would have expected spotless, towels that had a weird bad scent. The a/c really wasn’t that strong

Location

Expensive for what you get.

The flatbread was the best! It was a good quality product. I had wings and fries, a ceasera salad that was fresh. The bathroom was filthy & disgusting. It was blood on my comforter. House keeping needs a new manager!

The bathroom was filthy and atrocious. Their was a plane cookie wrapper under the toilet seat. That means it was not cleaned. The shower head was pointed up, which meant water seeped on the floor. EVERYWHERE! I had to clean my own bathroom with bleach wipes and my towels. No one was available to help me.

Location and facility on the property

N/a

Perfect location for Detroit river view walk and marina. Canada bridge is close, view form the room is amazing. Everything is close and people mover in the hotel

Hotel very big you Can get lost, No good services to a late time and no 24hr spots in the area. No pool services

Clean room, great location, nice views

Not much was open (I.e. food court, Starbucks) No pool No breakfast People mover stop not in use

Great location and near the waterfront and handy to Woodward Avenue

We were not told at check in that rooms do not get serviced everyday. Also we we got back from dinner and our bottom sheet was inside out and had sticky stuff on one side but when we rung there was a changeover of staff so said don’t worry and laid a towel on it.

The view and the location were great!

The valet parking was full. The separate parking lot was very inconvenient. The architectural set up of this building is the atrocious! It took over 45 minutes just to get to our room, and then our key didn’t work so we had to return to the front desk after 45 minutes of hassle. It took just about the same amount of time to get out of the hotel back to the parking garage. Many guests were also struggling with how to get to where they parked. Signage is unclear and lacking. We will NOT be returning to this Marriott location again due to all this frustration. Also, we did not like that our toilet did not work.

Location

Rooms was outdated

The bed was comfortable.

Windows were dirty. Bathroom and room were very small.

Very clean. Comfortable. Dining options onsite. Staff was wonderful.

Confusing to get around inside.

View

Close to the venue we were attending a concert at.

I reserved a room with two queen beds and it said check in was at 3 we got to the hotel I was told check in was at 4 and they had no double rooms only rooms with king beds. Their were 3 of us I was told a comped rollaway bed would be in the room , I had to call to request the bed be brought up. The person who slept on the rollaway bed said it was very uncomfortable and I’m pretty sure my original room was more then the king bed room to which their was no price adjustment so technically the rollaway was not comped. The hallways were EXTREMELY HOT Very frustrating!

the staff was friendly

a lot of things inside the place were closed

Downtown Detroit

Had leftover food in fridge

The room seemed very outdated and dingy. For the price, was definitely expecting a bit more of a wow factor. Instead, we walked in to see your average room... something we could have gotten for much less somewhere else.

location was good.

elevators took way too long. waited over 20 minutes to get an elevator down in the morning.

Gym

Looking old

Staff was nice and courteous they took care of us after the conflict with the wait staff at the restaurant accommodated us for the meal and Compass breakfast for the inconvenience of the room being cold

Hotel was cold heat was intermittent

The location and views, and the architecture

The room was small and the bed was uncomfortable. For that price, I would expect better blankets or extra blankets. Coffee was also stingy. Nothing was open in the property on the weekend which was strange to us. I just expected better for the money spent. It could be so much better.

Location, good restaurants handy, wonderful gourmet restaurant at the top of the towers

Room needs updating, especially the air handling. we would have had a lovely view of the river, but because there was no bath room fan to handle shower humidity, the single pane window had internal condensation blocking the view the whole time we were there (in March). it is difficult to find your way between floors and towers. better signage would be helpful.

loved

there was on microwave in the room or on the floor or ice the staff had to bring ice and had to go to the 3rd floor from 52nd floor for microwave

View, Bed

Well, we booked about 6 rooms and 4 out of those 6 rooms that were originally assigned to us were very dirty (Beds were unmade, trash was everywhere, etc.) when we got into them.. They did however accommodate to the rooms that were dirty and give some money off and gave some money for them to go receive breakfast, along with getting upgraded rooms.