Kimpton Buchanan Hotel, San Francisco

great quiet neighborhood, excellent staff support

The room was spacious and the bed was very comfortable. The staff was very friendly. And the coffee provided in the morning was delicious!

The rooms are clean, spacious, and nicely decorated. The location is quiet and walkable and safe. I liked the coffee station in the morning. Nice setup with plenty of options for coffee or tea. The hotel courtyard is a really nice space for enjoying the fresh air! I also loved the window nook in our room! Lovely place to sit and read.

The only available WiFi connection was very unstable.

There was no facility on the property for a continental breakfast

Great location near Fillmore Street; spacious bedroom and bathroom

Would have liked tea and coffee facilities in the room!

Very comfortable, great location, lovely people

Good location, friendly staff, comfortable bed

Parking was tight and as a pregnant woman it was almost impossible to get out of my car. The fan in the room clicked every time it turned off or on which woke me up several times in the night.

Central and safe location

Could not connect phone to tv/stream

customer service was wonderful. loved the location as well as it was convenient and centralized. my kids loved the bay window overlooking japantown and the shower/tub. would definitely come back!

Facilities were great. The room and bed were comfortable. Great shower.

Parking was a hassle. You have to park on the street somewhere random and there is not much. Then there may or may not be room in their parking garage.

Nice linen and bathrooms, great location, walking distance to lots of shops and cafes.

Not overly luxurious, and more basic than I expected based on the rating.

Great location. Very stylish. Very comfortable overall

Just a few quirks: had to wait a long time to get key while receptions chatted with a couple in front of us. The bathroom door (which seemed like a front door you’d have on a house) was so heavy and swung open unless you really pulled it shut. I kept thinking it was a very odd design choice.

Rooms and hospitality

No pool and gym too small

Top location, right in the middle of Japantown. Rooms are spacious and the beds are really comfortable. Our hotel faced the street which was a nice touch. The staff was caring and attentive.

location to our wedding venue

it did not even have a coffee pot or hot kettle. room was bare

Beds were comfortable, quiet at night. Nice drapes to keep away the morning sun and ability to sleep in. Great happy hours every evening with wine and snacks.

NA

Sabah who greeted us at the front desk was very nice and knowledgeable. The location was perfect for us. The bed was very comfy!

We had a room with a connecting door and it was not sound proof and you could see light peeping through from the other room. The hotel guests in that room had a dog who cried when when the guests were out and then they were pretty loud when they came home.

Great location

Clean and nice beds

This hotel was very close to our destination, The Fillmore. It was very clean, and the staff were very friendly and professional. We were only there one night, so we didn't use the other amenities. The room was fairly large for San Francisco standards, and it had a balcony which was great!

The room when we walked in had a musty smell to it which happens to me a lot when I stay in San Francisco. You quickly become nose blind to it, so it wasn't a problem. $49 per night to park is pretty outrageous even for San Francisco. This is for self parking not valet. We took a ride share everywhere as not to have to pay several times for parking, so it worked out, I guess.

Great location. Lovely room with fresh linens and pillows. Didn’t care for the breakfast of the slow speed of the waiter. I would think they would have at least one Asian style breakfast. But it was nothing special. Just filling the plate with bowl of honey and jam.

Sheets stiff, bed not great

I paid for a City View and was very happy with the view I was given. I was on the 8th floor so that helped, too.

Sheets could have been tucked in better.

Great location off Fillmore and in Japantown.

The front desk was accommodating when the parking lot was full he had us pull in the white zone until we checked in and a spot became available.

The bed was very comfortable and it was quiet.

I really missed having the ability to make coffee in the room. I am up at 4:00 am and had to wait two hours. The coffee bar in the lobby was great though. The fitness room should be bigger, crowded with 3 of us in there, however it was nice to have at least that option.

Near Japan town and Fillmore. Comfortable and with safe parking.

The restaurant is amazing but breakfast included would be nice. Staff were great, friendly, and helpful. Room was large and loved the balcony! They had a microwave provided for me per request

No free breakfast. Internet was slow

Location was wonderful - a quiet part of time and close to everything we needed.

Didn’t really have any ready information for out-of-towners - all questions were answered with, “you should google it”

Very cozy hotel , loved the location.

Nothing to dislike

Location, nice environment.

The hotel is clean and tidy, the staff are friendly and keen to help

My room is in the far end so the wifi connection can be disappointing for around 50% of the times

The Japanese design, the location.

Staff was not friendly, not even saying hello or smiling at you.

The staff was friendly, helpful, and professional. The hotel's location in San Francisco's Japantown is exceptional. (We all need to explain why we are not living in SF.) The wi-fi was fast and free throughout the hotel. The rooms are clean and well-provisioned.

My routine was to have the hotel's excellent coffee, which was located in the lobby, every morning. I drank my coffee at a hotel table in the lobby while reading the New York Times on my laptop. However, the piped-in background music was way too loud. Furthermore, the music played was rap or other tunes inappropriate to morning tranquility. Also, the hotel facilities themselves are showing their age--the management needs to refurbish the facilities, perhaps floor by floor.

The location was convenient to Fillmore St.

The bathroom was not fully cleaned from previous guests.

Clean and frendly good staff.

a little Pricy

Nice bar restaurant

Didn’t clean the room properly. Left dirty cup and glass

Very friendly and helpful staff. Excellent location. Comfortable beds and spacious room. Highly recommend this hotel.

The room is spacious and quiet, the bed is comfortable (could be a bit firmer), and the staff was very welcoming and helpful. The location is one of the best for dining out and walking around in San Francisco in my opinion.

Clean, comfortable and quiet room in a great location

One small thing not worth mentioning

Happy to be on the 8th floor looking West! Loved the breakfast & restaurant. Parking helped a lot.

This is a minor thing that I noticed. Look at the photo I attached of the hotel. On the right side of the photo you'll notice some rust on the window area- perhaps time for some paint touchup!

Perfect location, nice view, quiet

Beds were very comfortable. Room was quiet. Amazing couch set up in the window to see the view.

There was no creamer for the coffee. Only milk. :(

Fantastic location and modern Japanese styled room’s. I especially love the bed sheet, it was so smooth and luxurious.

Great staff and easy to get to parking lot. Very private and secure.

convenient to ucsf hospital

strange mechanical clunking noise occuring every few minutes throughout the night

Very clean and comfortable. Very friendly staff

Coffee was terrible

Great room, get the minimalist approach but a bit more storage space would have been good given the overall space in the room. Great shower, air-con etc. location was perfect with good access to all well known tourist spots in San Fran and some great eating spots in local area. Parking was easily accessible and great convenience albeit very expensive..

Another storage area in the room would have been good

Lovely staff nice rooms slept great, nice touch with complimentary coffee in a morning and wine on a night

Nothing was great glad we had a car to get about but can walk to some things

The location is great The room was clean The staff was friendly

More of allergy-friendly pillows' options would have been perfect (but we have been given a couple when we asked for so there was an effort to help)

Quiet, clean, spacious room, friendly staff. Great location.

Large comfortable and clean room, great location in Japantown. Helpful desk staff and a welcome wine hour each evening.