Room Mate Lord Balfour Hotel, Miami

The location. The staff was excellent.

The lighting in the room.

The location of the hotel. One of the staff in the reception was very friendly. That you can get a sun bed at the beach. Fresh water every day.

The smell of moisture in the room and in the building. The thin walls. Ask for a quiet room so you don’t have neighbours on both sides. As well it took 11 days to get back the deposit after checking out. Too long time I think.

Excellent location, bang on the beach. Slightly away from the hustle, you walk for 3 minutes and you are right in the middle of action. Great stay

Bathroom size could be a bit better, but not extremely bad

Large and quiet room, with super bed. Hotel location is also great, and quiet, but also close to the more tourist attractions. Close to the beach.

No ventilation from the bathrooms creates a bit humid smell.

The interior of the lobby is very tasteful and stylish. The rooms are (except for the noise) also very nice.

The view from the window is very different from the photo on the Balfour page but that's not unusual. There is a very quiet (is there anybody out there?) atmosphere in the lobby and F&B area and I wondered if it was open or if anyone works there. Maybe it depends on the hours? However there was always music and rather loud in the open areas including the (tiny)pool: even if it was not being used. As the rooms are adjacent to the pool area you can hear the music in your room especially if the door is broken as was mine (and looking rather ragged considering the price of the room and quality of the hotel). I asked for it to be turned off at 9pm and it was. The shower is confusing. With a little work this could have been a gem: the front desk at reception was so beautiful it made a lasting impression.

The Hotel was lovely with helpful & friendly staff, especially William on the front desk. The room itself was nice & clean, with TV & Tea/Coffee making facilities and a nice comfortable bed. The hotel location was great, a short walk from the bright lights of Ocean Drive with plenty of restaurants and bars and only a few minutes walk to South Beach.

Some of the furniture in the room could have done with a little updating and there was a lack of lighting in the room too.

The updated rooms were really nice. Staff very nice. Great location.

Very damp constantly. The older rooms were very small and seemed to have water damage. Wouldn't stay in those rooms again.

The staff were very helpful

Lack of light in the room

The hotel, both the bedrooms and the common spaces, were gorgeous! And the bed was super comfortable, we did really have everything we needed in the bedroom. Also, an added bonus, that we could use the beach chairs for free in the beach.

Great location, close to the beach, friendly and helpful staff, comfortable bed, and the air conditioning worked really well. Loved the space on the beach with a beach chair and umbrella. Good breakfast.

The refrigerator didn't work, very small bathroom, thin walls so we could hear everything in the next room, and saw about 3 roaches in the bathroom

Great location in a quiet part of Ocean Drive, still few yards from the bustle and right next to the beach. What a lovely and helpful staff, David in the restaurant and Zen behind the desk made our stay great. So sweet and helpfull. But really all round everything and everyone was superb.

Was good. Great location. William on front desk was very good when we had a problem.

Hotel is great! Great location and wonderful staff. Restaurant downstairs is excellent.

The room had only one hook in the bathroom for towel. No drying rack. It was problematic once we came from the beach , nowhere to hang wet towels or bathing suits.

Beautiful hotel and room, wonderful location and free beds at the beach nearby.

The bar is expensive

Near everything we needed

... bedbugs or ants crawling on blankets but we were only there one night and did say something at check out .....

The front desk staff ( I didn’t catch their names) but wish I did …were absolutely delightful! The nicest people I’ve ever met in a hotel and I stay in a lot. Welcomed with a sangria cocktail. The room decor was fabulous and a great location

Room / whole hotel had a bit of a damp smell to it

Very close to South beach.. and they provide beach towels for the guests.

Paid parking, hotel doesn't have parking facility.

caring and kind staff. even if small, comfortable pool. private area on the beach. nice interior design.

no minimum bar service at the beach. rooms are pretty small and smell bad, since there is no proper ventilation in the bathroom, which is very

The staff were great, the room super clean and very comfortable bed. Pool area small but fine for us. Great food in the restaurant too. Ideally positioned on Ocean Drive. We will return!

Walls are a bit thin so we could sometimes hear our neighbours but it wasn't a big issue at all.

We got very surprised with the quality of this accommodation. To begin with the location couldn't be better as it is at the part of ocean drive that is not busy while being close to the beach and walking distance to shops, restaurants and public transportation. The hotel looked great from entrance to the room. We were a bit concerned about the room given some reviews we read about it smelling mold or being old, but for our surprise it was beautiful and everything looked great (without the bad smell). I have a picky wife and can tell you she was very pleased with it and even wants to go back there once we visit Miami again. Other amenities were great: riding a bike for free for 2 hours - you get the bike in the hotel; the beach chair was great - very clean and not too busy area. Overall very satisfied with the experience.

The bathroom tap had a problem and only the hot water worked, making it a bit annoying sometimes but fine for the 2 nights we stayed. We did not inform the hotel as it was a minor problem for us.

The staff is great. Delson and the young lady at the bar were great - always with a smile and always helpful. Front desk was attentive and plesant. The location just below 5th makes it a quiet getaway just steps from everthing you expect at South Beach. Has a great front porch and lobby which is not the norm in many of the SB hotels.

They need to change their cleaning supplies - has a stong fragrance that can be too strong. Also, when I go back next time I wil bring my own bar of soap. Their body wash is way too strong as well as the dispenser is "very difficult"

Aaron in reception was most gracious and very helpful. Great check-in and comfy rooms/ bed, great location. Beach is 2 mn walk and the hotel provides towels and umbrellas at the beach. Should be mentioned during booking process that property holds 100 $/ day on your credit card, which can sum up quickly should one have a long stay.

Pool is tiny, photos were misleading. Shower water not draining and forming a pool, room 425. Should be mentioned during booking process that property holds 100 $/ day on your credit card, which can sum up quickly should one have a long stay.

Location was great!! Close to main attractions and right across the street from the Beach!!

Food was not that great..needs a little more southern flare

Location

Damp smell inside sometimes, probably from air conditioning

Love the pool, the location was nice and quiet but walking distance to lots of shops/places to eat, 2 minute walk to the beach, and the room was very nice with a comfortable bed and excellent bathroom.