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Hotel Mama Shelter, Paris

109 Rue de Bagnolet, 75020 Paris, France (show on map)

Expert reviews

Fodors review:

“Mama Shelter has a fun and funky interior designed by Philippe Starck. Don’t expect an ounce of classical Parisian charm—the hotel is an experiment in quirky postmodern countercultural cool.”

Featured as Fodor’s Choice in Paris.

CNN review:

“The Mama Shelter is not central, but it’s convenient to the Metro, Père Lachaise cemetery is around the corner and, yes, that’s the Eiffel Tower you see in the distance. If you want ‘real’ best of Paris, this is it.”

Telegraph review:

“Escape the crowds at Mama Shelter’s outpost in the east of Paris, and make a saving while you’re at it. You’ll find quirky design, a noteworthy breakfast and rooftop bar, in addition to the main bar and restaurant space on the ground floor, which is a lively social spot come nightfall.”

Guest rating

This an aggregated customer review rating of Hotel Mama Shelter, Paris. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.2 out of 5.0

Ranked 30th in Paris

110£97$136¥14416C$106A$106HK$1064S$179SFr127¥863kr1122kr821kr1059

What guests liked

All you need to know

This fine establishment is located on 109 Rue De Bagnolet in the lively 20th Avenue of Pairs where it offers the best of hospitality services and facilities to tourists and visitors in the city. The hotel is the ideal departure spot for guests looking to enjoy all the famed excitement of the city of Paris.

Renowned designer Philipe Starck designed the hotel, and it features sleek and elegant designs.

The hotel features an amusement area where guests can easily enjoy and involve in activities such as table football. The hotel also has a gift shop where guests can get as many souvenirs as they desire.

Mama Shelter Hotel offers chic room options such as Medium Mama Double, Large Mama Double, Small Single Mama Room and Small Mama Double. These rooms are well-furnished with modern décor and adorned with beautiful colors.

The hotel is about 750 m away from the Alexandre Dumas Metro Station which will provide guests with easy access to several places of interest within the city. The famous La Fleche d’Or music venue is located directly opposite the hotel.

The hotel offers services, facilities and amenities such as concierge services, luggage storage, 24-hour front desk, airport shuttle, laundry, business center, daily maid service and room service are provided by the hotel. The Mama Shelter Paris also provides a lift and safety deposit box.

The hotel offers traditional French cuisine in its brasserie-style restaurant. Guests are sure to enjoy the delicious meals and dishes served at the hotel.

 

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Location

Recent guest reviews

3.5
Brown

15 April 2024

Location is a bit removed from central Paris, but it is a good value and the staff are friendly.

The staff were friendly and attentive. They serve a nice breakfast in the dining area every a.m.

The hotel has a nightclub business in the dining area every evening. It brings in a lot f younger patrons and it got noisy on several nights up to 1:30 - 2:00 a.m. I could hear the noise in my 4th floor room. I like to sleep with a window cracked if possible and that only made the noise worse. Also, I was using the metro and the nearest stop is about .5 miles away. A trek if your tired coming back to the hotel.

3.5
Jay

8 April 2024

Nice and pleasant.

Comfortable beds, nice decor and friendly staff.

Not many vegan options for breakfast... just bread and veggies. Also no kettle in the room was a bit unexpected.

4.0
Julia

2 April 2024

Very good

Unique vibe.

The bathroom wasn't very clean and the rooms are so dark that it's hard to see how clean it is. Location was fine, but a little farther out than I initially thought. That's my fault though, not the hotels.

4.5
Mark

25 March 2024

Fabulous

Stayed room only but had a great breakfast LOTS to choose from,would have preferred a coffee machine in our room instead of a microwave 🤷‍♂️great vibe in the bar area each evening to ,will definitely stay here again when we come back ..Thank you .

No coffee or tea machine in our room,why a microwave…

4.5
Eddy

12 March 2024

Great people and vibe

The great staff

Nothing

4.0
Lawrie

10 March 2024

Fun hotel with easy access to the metro to explore Paris.

nice hotel with fun atmosphere

the breakfast was not ideal. more attention required by staff to ensure there are plates and bowls for the buffet. No water in the urn so the tea/coffee station was hectic.

4.0
Sarah

29 February 2024

Great hotel

Stylish hotel with comfy rooms. Free movies were a nice touch.

At least 15 minute walk from the closest station

3.5
Ari

25 February 2024

In the 20th arr. MS would be a fair choice.

Friendly service in the restaurant.

The bed was uncomfortable.

4.5
Klaudia

17 February 2024

Very nice and pleasurable stay and we would surely come back.

The design and the whole vibe of the hotel is exceptional. It is very youth oriented and friendly. The atmosphere is awesome!

4.0
Will

13 February 2024

Very good

Nice part of Paris, easy to get to the centre. Staff at the hotel are all friendly and helpful. The breakfast is excellent and the restaurant was great with live music on Sunday night. Great cocktails too

4.0
Wendelien

17 January 2024

Always comfortable

I come here often. Always a good nights rest with comfortable bed and good shower.

Bathroom can do with a little extra cleaning. There is some dirt/ mold in the showercabin and in between the tiles..

4.0
Iris

13 January 2024

Worth it

Beautiful restaurant but too expensive for my taste.

3.5
Alexandru

3 November 2023

Pleasant

unresponsive after my stay there, wasn't able to get the invoice for my stay

4.0
Wendelien

3 November 2023

Always a good idea.

Maintaining good quality over the years. Love the breakfast buffet, enjoy if you have time.

Missing some small touches like shampoo ea. also missing the possibility to use towels more than one time. The house keeping changes them everytime no matter if they are on a rack or not

3.5
Hank

15 October 2023

A good alternative if there’s nothing else available closer to the centre.

Clean, quiet

At reception during check in we we told there was a rooftop which on day one wasn’t accessible because of a private party. On day two and three it was closed! The weather was beautiful: 25-28 degrees and sunny… But no access to the rooftop….

4.0
Alexis

10 October 2023

Very good

The rooms, the food and the bar

Booking via booking didn't came through correctly but was solved properly!

4.5
Mike

8 October 2023

Nice. Like the atmosphere and staff is friendly and helpful.

No eggs one morning. Realized you could order fried eggs on last day of our stay.

4.0
Helen

8 October 2023

A very pleasant stay

Efficient hotel with a friendly fun atmosphere

Rooms are relatively basic but value for money.

4.0
Wendelien

7 October 2023

Missing a bit of personal attention

I ve been here very ofter over the last 10 years, and most of the aspects of the hotel have not changed and they keep it in good condition. Breakfast is very plentiful,fresh with a lot of choices. Beds and shower are great as always.

Missing the extra features in the room; no shampoo, no water cooker. Missing the possibility to opt out on new towels everyday to be a bit more environmental friendly. Even after all these years they still haven t noticed that I am a mrs and not a mr… no possibility to change this on my invoice?? Room prices have gone up 50% since corona but the hotel and facilities stayed the same?

4.0
Filippo

15 September 2023

Sort of creepy place with comforts

The breakfast options are really huge and what I've been able to taste had very good quality. The bed was very comfortable and the room with two windows + AC made it extremely easy to have always the perfect temperature in seconds.

It's dark even in places where it's not needed (e.g., the breakfast, close to the desk in the room). It's sort of creepy/unfinished: not really an happy place. When it is crowded it tends to be too noisy. The carpet in the room.

4.0
Kirsten

1 September 2023

Very good

Mama Shelter stays true to their brand values. It's a brand and you feel it in every hotel. I went to Paris with my 2 children of 23 and 25 and they really liked the ambiance in the hotel. The hotel area is nice and we easily took the bus or tube to the center. I stay regurarly for business myself in a Mama Shelter and it's hotel where you have a very good price/quality for Paris. And yes the rooms are small but this is Paris. So that is normal. The rooms are always clean. Connecting to streaming services as Netflix (which is possible on the tv) did not work. But bon who watches tv when you are in Paris ;)

3.5
Stephanie

18 August 2023

Pleasant

Mama Shelter hotel as a concept is fun! Staff were super friendly, interiors are funky, atmosphere is nice, and the breakfast was amazing.

Rooms are too tiny (as expected), room is too dim- poor lighting. & if I recall correctly there wasn't even basic shampoo.

4.5
Cosmina

17 August 2023

Definitely not a 2* hotel.

Fresh design concept of the hotel, very confortable bed, excellent breakfast!

4.5
Suzanne

7 August 2023

Perfect and comfortable, quirky hotel for staying overnight.

Simple, quirky and comfortable.

No coffee facilities in the bedroom.

4.5
Yoann

26 July 2023

We always look for a mama as hotel

The concept

4.5
Celine

25 July 2023

Mama is never disappointing :) !

Excellent service, staff super friendly and helpful great atmosphere, I felt really welcome

3.5
Tulsi

12 July 2023

Pleasant

Comfortable bed, friendly staff.

Very very loud party downstairs - not soundproofed and very hard to go to sleep.

4.0
Lindy

27 June 2023

Very good

Room was really warm

4.0
Diane

19 June 2023

Great stay, lovely staff and fabulous life location.

A good stay in a really friendly hotel. Great breakfast and nice room. The only issue was the noise from the bar.

The air conditioning not good and noise from the bar.

3.5
Andrew

13 June 2023

*

Clean. refrigerator and microwave in room. Excellent breakfast.

Mattress was very uncomfortable. Room was a bit dark.

3.5
Catriona

11 June 2023

the hotel is well situated in Paris, reasonably comfortable and appointed.

dejeuner et petit dejeuner.

nobody at reception when we needed to check out

4.0
Michele

1 June 2023

Very good

The hotel really has personality: the decor, the vibe, the roof terrace. Breakfast is excellent and had the best scrambled eggs in long time

air conditioned was not working - told reception, couldn't fix it (but it wasn't a big deal)

4.5
Oonk

22 May 2023

Fabulous

The staff was very friendly. Realy great. The bathroom could be a bit bigger. Breakfast was lovely. Good variety.

Our stay was overall realy great but the thing that could be better was the the food that is served on the different places. On the roof terras we could not order a seperate dish and only the bqq menu with a starter, main dish and desert, while we only wanted a main dish. This was also an issue on the terras on the ground floor. Only the severall dishes were possible to order outside and not the pizza, while the pizza was made behind the glass where we were sitting. It was nbot the problem of the staff they stayed positive all the time, but aparantly policy. If that sort of things change if will be even more great.

3.5
Bram

20 May 2023

What I expected, nothing more or less

It’s just value for money Nice vibe @ hotel Good breakfast

Small rooms Not so comfortable bed 30 min walk from center Paris

3.5
Katherine

20 May 2023

Good, but not great

Restaurant and pizzeria were both great! Rooms stylish and comfortable.

Rooftop bar was closed and locked. No toiletries provided in the bathroom, which seemed pretty mean!

4.0
Clare

5 May 2023

We loved coming back to the hotel after a day of sightseeing in Paris.

We loved the hotel as soon as we arrived. Cool decor and great atmosphere. Rooms have everything you need, very comfortable beds. The restaurant is lovely with a great menu & delicious cocktails. The live DJ made it a fun experience. The breakfast buffet looked amazing, although we had a “small” breakfast which was delicious. There is also a pizza oven restaurant serving delicious pizza. Also recommend the Tiramisu! Great hotel, good value and suited our need’s perfectly.

Location was not in “central” Paris area but easy to access and was not a problem for us. Bus, Metro and Uber taxi.

4.0
Ari

1 April 2023

Enjoyable - much more than to expect for a ** hotel.

Restaurant, food quality and staff.

Elevators, lack of storage space and partly poor lighting.

3.5
Oleg

27 March 2023

Pleasant

Personal attention to my requests.

Very small room, if you like "king-size-bed-room" (room with size like bed) it is your choice. Popular restourant inside, but too hard to get a table for dinner.

3.5
Neil

22 March 2023

good hotel if a little busy in the restaurant

beds comfortable

very busy restaurant/bar area at night

3.5
Claudette

15 March 2023

Great!

great for work

far out

4.0
Olivier

12 March 2023

great value hotel next to the Père Lachaise Cemetery

clean and welcoming

4.0
Stephanie

18 January 2023

Lovely stay, a bit further out from the centre.

Everything, breakfast is great!

More lighting in bedrooms are needed and there is no access to the rooftop at present.

4.5
Tom

20 December 2022

had a great stay

Modern decoration, EV chargers in parking, helpful staff. Glutenfree breakfast possible.

4.0
Wendelien

11 December 2022

I visit frequently and it is always a pleasant stay.

ambience beds rooms shower

noise outside

4.0
Mafalda

23 November 2022

Very good

the Friendly staff and the good vibe of the hotel.

the location was that good, but we were already aware for that. not the best location when you don’t have too much time in Paris and when you want to explore the city center, although 30min is the duration of the trip from Opera Area to the hotel.

3.5
Jeremy

7 November 2022

Pleasant

Great breakfast and bar

More light in the rooms - only mood lighting available..

4.5
Sebastien

3 November 2022

Fabulous

perfect

3.5
Simon

30 October 2022

Comfy but confusing.

Fabulously comfy bed and tasty food.

Wrong room priorities for us. A microwave but no kettle. A mini kitchen sink but no glasses. Free adult movies but no mirrors and very poor lighting throughout the bedroom.

4.5
Eric

14 October 2022

Fabulous

Perfect. in every ways

3.5
Moy

5 October 2022

would stay here again

bed was comfy location good value

long wait to speak to a receptionist - I gave up. only managed to speak to one when I was checking out lights didn’t work properly in room 304 there was a microwave but no implements- would have preferred a kettle shower tray inadequate and floor was flooded each time

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar
  • - Special diet menus (on request)
  • - Kid meals (additional charge)
  • - Kid-friendly buffet
  • - Wine/champagne (additional charge)

Business facilities

  • - Meeting/banquet facilities (additional charge)
  • - Business centre (additional charge)
  • - Fax/photocopying

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Luggage storage
  • - Concierge service

Outdoors

  • - Terrace

General

  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Designated smoking area
  • - Pet basket
  • - Pet bowls

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Daily housekeeping

Activities

  • - Billiards
  • - Table tennis
  • - Live music/performance
  • - Live sport events (broadcast)
  • - Bicycle rental (additional charge)

Parking

  • - Parking garage
  • - Electric vehicle charging station
  • - Accessible parking

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Security alarm
  • - Smoke alarms
  • - CCTV in common areas
  • - CCTV outside property
  • - Fire extinguishers
  • - Delivered food is securely covered
  • - Access to health care professionals
  • - Face masks for guests available
Check availability 110£97$136¥14416C$106A$106HK$1064S$179SFr127¥863kr1122kr821kr1059