Four Seasons Hotel at Sultanahmet, Istanbul

The hotel breakfast was exceptional and the staff were very helpful. Rooms are spacious and well designed.i loved the rooftop bar and views. The food there was also excellent. The hotel is centrally located.

We received a garden level room that was lacking in privacy and felt exposed. There were workers tending to the garden right in front of the windows during daytime. Plus it did not get any light. The staff made it sound like we were upgraded to a better category but that really was the worst for our first trip to the hotel. Also the congestion of the area and entrance of the hotel is a bit frustrating. Hotel is definitely old luxury but it could do with revising prices as on higher end and does not merit it for many reasons.

The hotel has some great qualities – the staff were friendly and helpful throughout our stay, the location is excellent, and the room itself was large and comfortable.

However, there were a few letdowns that impacted our experience. First, the terrace – which is one of the hotel’s main attractions and a big reason we booked – was shut, with no mention of this on the website. On our last day, we were hoping to relax and have breakfast in the garden, only to find it had been closed off for a private event, which we hadn’t been informed about in advance. Additionally, our room overlooked a building site, which isn't a very pretty sight. Finally, while guests are allowed to use the pool the Bosphorus hotel with a free shuttle, however the outdoor pool there is closed until June – another detail we wish we’d known earlier.

Everything this is my second stay here , the building itself is historic and it’s located in the heart of a historic area , but the main thing I love about this hotel and will make me come back many times more is their staff so helpful , kind and they remember every detail about our preferences in my opinion the best hotel staff in Istanbul

Nothing

The hotel was an oasis in the middle of downtown Istanbul with a wonderful garden to relax and have some drinks. Everybody was very friendly and helpful. We had a very nice room with views to the courtyard. Remarkable is also the terrace on the top floor with direct view to the Hagia Sophia and really good drinks and bar food.

Nothing!

Great location, friendly and professional staffs.
Amazing building, foods, services.

It was a beautiful building and the rooms were stunning. Its location was perfect.

If I had anything to say it would be that the menu in the restaurant was quite limited.

We chose this location of the the Four Seasons Sultanahmet as it felt it to be a beautiful historical hotel and perfectly placed to be able to explore the Blue Mosque, Hagia Sophia, the Grand Bazaar and more all within walking distance. The bedrooms had fantastic blinds to block out all light so one could sleep peacefully and the air con was set to a perfect temperature with no noise unlike other hotels who rarely get it right. Its central garden felt a haven of calm beauty for delicious breakfasts and evening dinners. The roof top bar was fun with great cocktails and a DJ doing an ambient vibe. We also loved hearing the call to prayer, the whole atmosphere was wonderful.

Everything was perfect. Could not fault it.

Staff was amazing. Location was very impressive.

Beautiful boutique feel. Unique history. Location second to none!
Rooftop bar was awesome.
Resident DJ excellent.

That we had to leave.

We love the boat transfer to the sister hotel on the Bosphorus. The height of luxury travel. Pool there was great.

I think more could be made of the roof top bar area. By 8.30pm, it was dead

This hotel was absolutely amazing. From location, to service, to comfort, absolutely everything was fantastic. The staff is really focused on the guest and will go the extra mile to help and make the guest feel at home.

Restaurant offer could be better - breakfast choices were fairly limited (including the buffet). Also, the on-site Avlu restaurant is fairly limited in their food choices for lunch/dinner, especially compared to what other hotels of this range in Istanbul offer (including Four Seasons at Bosporus).

The staff the location the rooms.

The whole experience was brilliant and unforgettable. We will be back.

It's impossible to do better

The location is very central. The Staff were all very good. There concierge staff were very well informed and gave us excellent recommendation. The staff had lots of knowledge on where to go and what to do.

There really wasn't anything we didn't like.

This is a brilliant hotel situated right in the middle of the main Istanbul tourist attractions. It's very expensive but worth every penny for those who can afford it.

There was nothing to dislike.

It's old cultural ambience, which was well preserved

The transport system was horrible getting too and fro from the hotel . You had to pay the taxis 500-800 tl even at times for a short trip. And hotel car would cost you 150 euros / trip

Breakfast was very good, good value for money. It was lovely to eat breakfast outside in the gardens. Nice and peaceful.

Could not have wished for a better stay. Staff were very accommodating and nothing was too much trouble. There was nothing I did not like.