SLS Hotel & Casino, Las Vegas

Relax

Not walking distance to other attractions, but it was still good. Registration did not accept my confirmation number because it had my nickname. I was forced to plead. I was told a flat no. Zero kind words like, “Hmm, let’s see what we can figure out to help you.” I had to demand a manager, but was harshly told at desk, “This is a one time chance.” I probably won’t be staying there again.

The roof top pool was heated during the winter and the view from my room was great.

The main pool and jacuzzi were closed for the winter.

It was used for CES, and it was convenient because the monorail station was directly connected, making access easy. It was also more affordable than staying in the city center, which was great. I would like to use it again for the next event I attend.

The building is not particularly new, so the age of the facilities was noticeable, but it was not to the extent that it caused any problems.

The room was clean, modern, and very comfortable, with a quiet night’s sleep. Check-in was smooth, staff were friendly, and the hotel felt refreshed and well maintained. The overall experience was easy and stress-free.

I have no complaints! If anything, adding a classic Vegas-style show like Splash or Folies Bergère would be a fun bonus.

The location an the facilities are excellent.

The room wasn’t the one we booked, although it was bigger (an upgrade), it wasn’t furnished for a family.

The room is large and clean with very comfortable beds

No coffee machine in the room

Lovely modern hotel and the monorail comes to the hotel

The checking in process is bad. Everyone arrives at 4pm and the queue is long and takes ages.

Super convenient to access the public transport

Good rooms. Clean. Close to everything.

Initial check in took over 1.5hrs with key lock issues. Several trips up and down to main lobby. Eventually sorted with a token credit for the inconvenience. Happened at 12am at night, so all sorted by around 1:30am. Not a great first experience when arriving so late at night. If I didn't have this issue, would rate 9 out of 10.

Design and decor

Had to ask several times for room to be cleaned and more towels. Refrigerator did not work, and there was no microwave in room

The vibe of the place was really good great space and lots of eating places

NA

Overall Excellent thank's

I' LIKE EVERYTHING

Very clean. Lots of lighting in the room. Comfy bed, plush towels, great rainhead shower. The property was still decorated for the holidays and it was pretty and tastefully done. The monorail stop was right at the hotel which made it easy to get around the strip.

$7.00 for a small bottle of cranberry juice on-site! Yikes! Also, no map of the area was provided, which would have been helpful.

Super clean, felt very luxurious for the price. One of the nicest hotels I have stayed at.

I didn’t like that the room did get a bit stuffy at night

We liked the customer service and the casino

The room we stayed in had a few things that didn't work. The door in the bathroom and the shower handle didn't work

Clean and professional service

the location

Unfortunately my room was lost from a simple pajama to cash I notified it at the reception but they did nothing That is disappointing.

I had no problems besides the bathroom door. Even if booking a room with your own family, having to use the bathroom behind a sliding "closet" mirror door is very uncomfortable. Absolutely no privacy

A vibe of "old" Vegas offering free parking which is very rare in the Sin City

A bit of a hustle to get to the center. The Deuce takes too long. Take a train instead!

Nice and clean. Not as crowded and crazy and the hotels in the center of the strip. Nice to have the tram right in the hotel.

Would like to have more dining options and more available in rhe gym facilities.

Great hotel, location and amenities.

Check in took us 1.5 hrs since it was 31st Dec. More staff could have helped or like other vegas properties, they can allow online check in and key pickup from a kiosk.

Great restaurant choices and the monorail station is right there. Just parked our car the entire time and used the monorail.

The room was very beautiful & clean.

The elevators would take forever & one of them were broken.

Very clean, parking was free and easy to access. Hotel is beautiful!

Place for kids like an arcade or something, also pool was close and didn’t get notification it would be during our stay

Good

Good

Our stay was wonderful. The staff were very helpful and friendly. We loved that the monorail was the last or beginning stop. We also appreciated the free parking and discounts for some hotel restaurants. I suggest you check out the dining options online if you want to get in on the happy hour specials!

Because we stayed during the New Year's holiday week. The check-in process after 5pm was about an hour wait, with the line snaking about 3 deep and extending almost to the concierge desk. Maybe this is a yearly norm, but it would be good to get the senior management to help cover the other desks until the line is manageable. When we finally arrived at the desk, we were assisted in a friendly manner, and the front desk person said it is usually like this during the holidays.

A lot of places where to get food from!!

They couldn’t give a room with 2 beds even though in my reservation i put i had kids 10 years old i even asked for a foldable bed which wasn’t provide it. And one elevator was working only lot of wasted tike on the rush hours

Good location.

Standard room awkward, restroom opens to the bed’s head. Bath and restroom door strangely set.

Good location

Issue in the room

Large updated rooms.

Needed a little cleaning of the carpets in the room. Very crowded; check-in took almost an hour.

The cleanliness, and other things they provided.

The door for bathroom didn’t have any kind of lock and was loose as well, it was quite uncomfortable. As well there wasn’t any freshener in the toilet which is must as there is no way to start the vent so the smell kinda gets trapped in there.

Everything was sufficient.

We had to wait 1.5 hours to check-in.

Location and parking, kid friendly

Parking Elevator was not working

Location and price.

The room was not well cleaned with lots of dust and cotton balls in the lower shelves.

Would've been excellent if there was a coffee pot in the room and a microwave

See previous question

Clean and convenient to get to the strip on the monorail

No complaints, I just need to see why I was charged 3 times on my credit card for random fees that shouldn’t be there

The property was clean and decorated beautifully for Christmas.

I waited two hours to check in. The staff didn’t apologize and only said when asked that they got a new system and they were trying to learn it. I think some type of drink coupon or something should’ve been offered or given.

Easy parking, Beds comfortable, shower very good easy access to mono rail

Check-in took very long. We were at Christmas so crowded

Room and environment

No hot water

The cleanliness and decor was perfect.

The shower still had the previous tenants hair on drain floor.

The service

Not much

It’s a decent property with every amenities. The minimum bet is also low compared to other big casinos.

Good hotel

Very clean

The fried and air conditioner didn’t work properly.

Free and convenient parking. Comfy bed. Spacious enough room. Nice Christmas decorations at lobby.

Terribly long check-in queue that takes more than an hour at least

It was very clean, and kept up well.

In my opinion I thought it was very good weather to have the pool open.

Free premium upgrade. Vallet service. Excellent price

Checkin took mor than 1.5 hours

Location

The room wasn't as big as I thought it would be

It was a nice convenient location.

Extra charge to check in 15 minutes early.