Twelve Apostles Hotel & Spa, Cape Town

Very comfortable. Lovely location. Excellent staff

No complaints

Very comfortable and the staff were all delightfully friendly

Nothing

The view was incredible, watching dolphins feed at breakfast was unreal! Food was amazing and the staff were ALL very professional and helpful

Nothing!

An amazing place- with amazing staff and atmosphere. We loved everything about the hotel/ the position, the refurbishments, the food and the people that made all our wishes come through with a smile- every step, from front desk, to restaurants to the spa and even the cleaning staff. Would come willingly any time

The service and the dinner was excellent.

I guess the hotel looks a bit dated, but overall very nice indeed.

Breakfast and personnel were great

Our room was not good value for money 😳 at more than 500 euros a night you would expect a view and not looking at rocks and still green water. Also somewhat outdated internally

Great view and breakfast. Attentive and helpful staff. Room confirmable and spacious.

Limited transport options (shuttle but infrequent) you probably need your own car

Excellent service and breakfast / dinner. Staff were very friendly and helpful. The location was out of town but great views of the 12 Apostles and sea, also not far from Camps Bay.

Nothing to report

Everything went well, from the warm welcome by friendly staff throughout, meals, the room. All was just good. I enjoyed the view when dining in the Leopards restaurant as well as at breakfast and dinner. The room views can be done better..

There was no view from my room.

Friendly staff

Food

The staff are very welcoming, especially the drivers , they need a special thank you , will go out of their way if need be .

Room on the small side

Well appointed room with good facilities and an excellent restaurant.

Whilst the staff were very friendly and generally helpful, I thought the service at breakfast was very slow and substandard. An example of this was on each morning I had to ask twice for coffee and it took between 10-15 minutes to arrive - not good in the morning! A lack of training or of supervision….

View and location is exceptional.

The staff were some of the most friendly and best trained we haveeber encountered

Hotel feels a little squashed in.

View is exceptional. We will definitely go back to spend more time.

We though the breakfast excellent. We thought supper at the cafe excellent. We thought supper at the Azure was quite pricey, especially the wine, and we would give the quality of the food 9/10. For example my wife had salmon, which was a bit dry [overcooked?] But care and service was excellent.

See above. My wife struggles to get in and out of a high bath and she struggled at room 416. We should have asked if you had a walk in shower room. Also the coffee machine leaked and I got water into the back of my phone. It was completely dead when we left. Fortunately, I dried it out and it now seeps to be working again.

The property was clean and the facilities were good

We found the location a little bit far out. Getting in and out of the city was quite time consuming.

The room was nice and clean. LuLu was fantastic, making such an effort to tell us about the area when he would drive us to dinner ect. Breakfast was lovely.

There was a lot of renovations going on in the hotel at the time which we did not get warned about in advance. For example laying new carpets outside our room and pool closures we were not expecting this for the price of the room.

Excellent service from start to finish. Our room was lovely, staff were friendly and helpful, dinner and breakfast was delicious and the spa is top notch. Although we only stayed for 1 night, we made the most of it and had a fabulous time.

Nothing - this was one of the best stays we have had. Wish we could have stayed longer!

Location is to die for.

Everything

None

The hotel was beautiful right by the sea front with perfect views of the water and sunset. It was clean and well maintained with the kindest and most accommodating staff. Their assistance made the stay most pleasant! Would recommend to any and all visiting Cape Town. Fantastic stay for a fantastic trip.

The gym was quite small with minimal equipment but was still good given the small space.

It is a beautiful location and an excellent property. The staff were amazing. The pool is heated and there is a cinema too. Food was exceptional.

I loved every thing about this hotel

Excellent service, clean rooms, central location, private !

The view from the room was fantastic and the whole 12 A experience was phenomenal. My Birthday was even so memorable because of 12A

Maybe more activities at the hotel