Kimpton Hotel Palomar, Phoenix

Very nice staff!! Good accommodations!!

Cockroach on outside deck!!

It is in a fantastic location

Nothing

Location is amazing, pool is the best in the area. Blue Hound staff were exceptional and friendly.

Great location. Good value. Surrounded by awesome dinning options.

Cleaning staff did not clean our room daily. Their was dust on the lamps and the phone. My mother and son suffer from asthma.

Walking distance to show venue. Great restaurant and slept well in the comfy bed.

Bought parking with our show tickets at 331 E Jefferson and should have used the hotel parking instead. Was way out of our way.

Open, easy to find things, modern

The furniture in my room was torn and old ..

I had drinks at the bar at the hotel and the drinks were delicious.

However the drinks were extremely overpriced and the ice left little room for the actual alcohol.

The pillows were not good :( Need better pillows.

Pillows. No coffee maker in the room, had to ask for one. Not full breakfast.

Staff very kind and helpful.

Our tub was a little dirty

In the heart of Phoenix, this hotel had a perfect location that is close to main event centers, bars and restaurants. Very expensive for the quality. Rooms ok but not “wow”. Front desk staff and valet service was superb.

Overall hotel a little blah-decor not great and room comfort could have been better.

Location right across from the Footprints arena venue.

Price

The location was perfect…right across the street from the venue. The room was very comfortable and quiet. Liked everything about this place.

Great location and staff.

The pillows were not comfortable and the floor kept getting wet due to the half shower wall.

Roof top lounge, happy hour on 2nd floor, validated parking, and wonderful staff.

Location, nice staff, clean. Nice amenities.

Not a nice as my last visit, terrible view of the ugly parking lot.

GREAT LOCATION! The Breakfast Club is right downstairs and is excellent. Comfortable beds and linen. Great artwork. Cool and hip place all around. Staff was Excellent!

Nice bed and friendly staff!

Facilities can be renewed and moquette is quite old style

Best location close to the train and sports venues.

They made a preventive charge in my credit card and I paid in cash but did not receive any confirmation of payment or credit card reimbursement.

The room was not made a single time in 5 days I was there.

The location of the hotel is close to chase field and lots of restaurants.

As with most cities, there is a major homelessness issue. Although not the fault of the hotel, the surrounding area was quite dirty and smelly and there were often unsavory characters hanging around. We found the odor on some of the streets to be too strong to walk down.

I would’ve liked to be able to make tea or coffee in the rom.:)

Loved the pool/bar area. Room was fine. A chair was a bit beaten up but everything else was great. Staff sent a few texts to find out how things were going. When I had questions, they texted back responses immediately.

Only upon checking out did I find out if you charge anything to your room, they'll deduct $10 from that bill. Not sure if that's a daily thing or what. We had only charged one small item.

Location was good. Coffee and wine appreciated.

Staff was rude. Have stayed at other Kimptons and always loved the service/staff. My expectations were not met at this location. Room only cleaned once. Had to ask multiple people for clean towels & to have the room cleaned. No one smiled/offered service.

Room was comfortable and well sized. Staff was helpful and courteous and did a great job.

The daily additional charge for amenities was not well explained and I received no value from it.

Great room, great restaurants nearby and venue was across the street.

Having to go home...