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Le Citizen Hotel, Paris

96 Quai de Jemmapes, 75010 Paris, France (show on map)

Expert reviews

Lonely Planet review:

“This alluring 12-room boutique hotel on the banks of Canal St-Martin was the first to bring iPads, filtered water and a warm minimalist design to this once-edgy part of town.”

Fodors review:

“Le Citizen features a minimalist-chic decor, high-tech touches like loaner iPads, and a cool east-Paris vibe. The focus is urban and eco-friendly, and the spirit reflects the neighborhood, young, hip, friendly, and plugged-in.”

Featured as Fodor’s Choice in Paris.

Guest rating

This an aggregated customer review rating of Le Citizen Hotel, Paris. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.5 out of 5.0

Ranked 23rd in Paris

119£106$148¥15688C$115A$115HK$1158S$195SFr139¥939kr1221kr893kr1152

What guests liked

All you need to know

This three-star hotel is located on 96 Quai De Jemmapes in the popular 10th district offering comfort and satisfaction to tourists and travelers in Paris. The hotel offers both modern amenities and facilities while the rooms of the hotel are decorated with elegant colors.

The hotel offers a perfect hospitality location where guests can quickly reach popular and exciting places while also provides a great view of the city including the Saint-Martin Canal.

All the rooms of the Le Citizen Hotel feature modern wood paneling giving the hotel a touch of elegance and class.

The hotel offers comfortable room and accommodation options such as Double Room, Twin Room, Suite, Superior Double Room, and Apartment. These rooms are fitted with classic furniture and adorned with the most stylish décor.

The hotel offers proximity to important places such as Gare de l’Est which is about 500 m away from the hotel, the Canal St-Martin which is just 150 m away from the hotel and the Louvre Museum which is a little over 2 km away from the hotel.

The Jacques Bonsergent Metro Station is about 400 m away from the hotel providing direct access to other places of interest.

Guestrooms in the hotel come with standard amenities such as free Wi-Fi for internet access, a flat-screen TV with satellite channels, air conditioning, a laptop safe, an iPad and a minibar. The rooms also come with a private bathroom with thoughtful touches such as free toiletries and bathroom slippers.

 

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Location

Recent guest reviews

3.5
Jacky

1 April 2024

Friendly hotel in great location

Location

Very small room

4.5
Lori

1 April 2024

Perfect spot to rest oneself during a brief stay in Paris. We were very happy and have already recommended the hotel to

It’s a small boutique hotel in the coolest neighborhood in Paris. The hotel staff is friendly and welcoming. They offer a simple breakfast each morning and had great advice/input about activities to partake in during a stay. The room is clean, comfortable, and well equipped. It’s not a luxury hotel but great value and was wonderful with the family.

4.5
Katie

30 March 2024

Fabulous

Comfy bed, good shower, clean bathroom and room. Nice shampoo and body wash.

We could hear the people in the room next to us and they could presumably hear us.

4.5
Alison

17 March 2024

Fabulous

Lovely sized room overlooking the canal, clean and good facilities, very friendly and helpful staff. Simple croissant breakfast, with great coffee and freshly squeezed juice.

Some music kept us up into the early on the first night but completely silent on the second night

4.5
Charles

19 January 2024

Fabulous

Friendly staff and good coffee

4.0
Melisa

31 December 2023

Convenient for short stays

Loved the location and the staff! The bed was also super comfy. We didn’t have a toothpaste but the staff was kind enough to provide us after we asked. We only stayed one night and it was decent; would be hard with a suitcase as the room was quite small. Breakfast was simple but delicious. Would stay here again for a short trip! Thanks

Wifi wasn’t the most reliable

4.0
Devra

12 November 2023

Great stay on Canal Saint Martin

So much fun; quirky in a good way! Our room was very small but worked out well for us. Best shower and linens! Loved the location on the Canal.

4.0
Geoff

7 November 2023

Will stay there again during the next Paris visit.

Location was very Parisian and a proper experience of people, not at all touristy. Breakfast was spartan, but aren't all French breakfasts? Staff were friendly and helpful.

3.5
Alexander

20 October 2023

The hotel is very nice, even if the best years are probably over. This shows in signs of wear in the individual rooms an

We were in one of the largest rooms on the 5th floor and so were rewarded with fantastic views. The room looked modern and nicely furnished.

The fact that the room was really cold and the nice interior couldn’t be enjoyed cus the low temperature was not inviting to do so. Even though we complained at the front desk but nothing

4.5
Hilary

19 October 2023

great well run little hotel in interesting area by the canal

Great hosts, very helpful and good recommendation for dinner nearby. Liked the addition of interesting books in the room and a feeling of being in a cultural area.Good location for Gare de L'Est across the park. Simple breakfast.

They're planning to improve the communal area/entrance downstairs which will be good.

4.5
Robert

19 October 2023

Cosy, centrally located boutique hotel. Staff very helpful and friendly.

Great location, friendly staff

Nothing really - cosy, but that’s pretty normal for central Paris

3.5
Gabrielle

18 October 2023

Perfect for a short stay.

The hotel was in the perfect location with lots of restaurants and shops nearby and in a decent walking distance from the Eurostar. The staff were also really helpful and allowed us to drop our bags as we'd arrived earlier than our checkin.

It would have been nice to have a wider range of breakfast options.

4.5
Margaret

10 October 2023

A small, quirky boutique hotel in a fabulous location in the 10th. Our suite room was spacious by Paris standards and wa

Fantastic location overlooking the canal with huge choice of restaurants, cafes and bars in the area. Very comfortable bed and good to be able to open windows. Staff very pleasant and helpful.

Although we were in a suite of 35m it was an unusual layout and not great access to either side of the bed. There could have been some more options for breakfast.

4.0
Paul

9 October 2023

Very good

CROISSANT AND GOOD COFFEE.

Rooms were small.

3.5
Caroltravels

1 October 2023

Compact & Cozy

The communication was easy with quick response as we came in late. Lea who greeted us on our arrival was extremely friendly and lovely to talk to. The bed was comfortable and although the room was super small typical of most places in Paris it was cute and had everything we needed including a small fridge. The breakfast was a bonus. Maxine was gracious and managed to have them hold off the noise of the drilling and construction outside so we could eat without the noise. There were many restaurants and cafe's nearby to discover and had we more time we could have tried more. If there been no construction and no graffiti I would have given this a 10/10 Now that I'm familiar with the area I wouldn't hesitate to rebook again at this location.

I had a relative stay here a few years ago and went on her referral as she loved everything about it. We were extremely disappointed to see and hear all the construction right in front. Had we known in advance we would have changed our stay to another property. It would have been nice to enjoy having the windows open but the noise even through the closed windows was insanely loud. The graffiti around this property and area was appalling. I realize that this is not their fault however for our first impression of Paris we were very taken back and were embarrassed to show any photos to friends of the area. Arriving late in the nite also concerned us thinking we were in an unsafe area.

4.0
Helen

27 September 2023

Convenient location.

The staff were very helpful. Room had alameda titles.

Reception is very pokey and the room extremely small which is what I expected. We were only there overnight. The staff made up for the small room. I fortunately there were road works right outside the hotel which made it very noisy during the day.

4.0
Mika

27 September 2023

Very good

Very convenient location and just 2 stops by Metro from the Eurostar station in Paris. There are many restaurants and cafes around the hotel.

Our room was facing the very busy road. It wasn’t easy to sleep well because of the noise by walking people until late night.

4.0
Linda

25 September 2023

Not bad but a bit costly for the size

Bed was so comfortable and the location was close to many train stations!

Room was so small. AC wouldn’t temp adjust so it was always so cold or too hot if it was off

4.5
Sandra

21 September 2023

We stayed at this property as part of an 18th birthday present for my granddaughter when we arrived were told we had bee

Very clean room very spacious had everything we needed

Nothing

3.5
Anne

19 September 2023

Compact and handy hotel in a good location.

The location, the shower and Chiam on reception.

The room was exceptionally small and the breakfast choice was very limited.

4.5
Donna

11 September 2023

Fabulous

The staff are amazing - so warm and welcoming! The room was small, but the space was very well utilised and we had everything we needed!

4.0
David

6 September 2023

Very good

Location and vibe

Shower screen needs silicon so it didn’t leak onto floor

3.5
Geraldine

5 September 2023

Adequate , needs new life . The furnishings were appealing though.

Location The staff were really great and helpful esp the English man who was there most days of our stay. Could there be an automated front door entry as it was annoying disturbing the staff each time , but they were always fast to let us in.

It’s tired AC was not functioning properly.

4.0
Luiz

14 August 2023

Great location with great view on the Saint Martin canal. The staff is very helpful and knowledgeable.

Great location with incredible view on the canal Saint Martin. Very friendly staff.

Room size.

4.0
Marcelo

13 August 2023

Great location and nice small hotel.

Great location! Good breakfast included. Bathroom renovated, nice view to the canal. Good size elevator. Would definstay there again!

Small room.

4.5
Monika

7 August 2023

Perfect stay for a weekend trip

Lovely staff, fantastic location, comfortable rooms.

4.5
Susan

2 August 2023

Room with a view

Although the room was small it was v clean, compact &had a lovely outlook over the canal St Martin(which we also took a 2hr cruise along to the Seine) -fab. The bathroom was small but had a fantastic shower pressure &v clean .The bed & pillows were comfortable .The curtains blocked light &although a busy street it was never too noisy. Chaim on the front desk was fabulous ¬hing was too much of a problem & he happily & informatively answered all our questions.All the staff were v good. The metro was not too far & there were lots of lovely cafes to eat in.around us .

The television was not connected & even though we wouldn't have used it a lot, it would have been nice to catch up on world news as cable television was advertised or just to chill out with a movie after walking Paris all day .Disappointing as we weren't told this on check in or given an alternative room

4.0
Elizabeth

29 July 2023

A real treat of a hotel

Fantastic - well designed and very tastefully decorated room in a great location. The room was well equipped with good storage. The third bed was very makeshift but okay for a small child.

The room was very noisy esp. during the summer weekend, being on the canal. And the shower leaked badly, most likely a design fault.

4.5
Catherine

12 July 2023

Stay in the 10th and stay here!

Cool location and comfortable beds

4.5
Thomas

5 July 2023

lovley

As we did not expect breakfast it was a Bonus.

4.0
Caroline

22 June 2023

Great time

Great hotel, good location if a little noisy outside late on, great helpful friendly staff

Room could have been a bit bigger and hot - mainly due to air conditioning restrictions

4.0
Linda

22 June 2023

Good and reasonable, casual style.

Good value for Paris. Nice breakfast and restaurants close by.

Very small with the feel of a bed and breakfast. Close to busy road and neighborhood so noisy at times.

4.0
Elsa

19 June 2023

Great views over the Canal St Martin

Great view! Just sitting by the window and watching all the action at the Canal is enough. Beautiful room, as shown in the picture, friendly and helpful staff, a nice small bar and great breakfast. The area is amazing, full of nice cafes and restaurants and walking distance to Gare de l'Est and Gare du Nord.

On a warm summer's night, expect it to be noisy from the people gathering at the banks of the Canal St Martin but that's part of the charm. They provide ear plugs, and it isn't a problem with sleeping but if you are looking for something very quiet in the summer, maybe this is not the best option.

3.5
Tayla

9 June 2023

Great location, okay room.

Amazing location. Super convenient, lots of lovely restaurants in an area with a cool vibe. Don’t need to travel far to have an enjoyable time.

Room was on the smaller side and felt like it was a bit worn out. Bathrooms need to be refreshed.

4.0
Carol

6 June 2023

The staff were excellent, rooms were clean and very comfortable beds. Lots of cafes nearby.

Good location, the staff were excellent, very helpful and friendly.

The rooms are small but better than many in Paris. we had difficulty with the air conditioning which didn’t seem to work very well. TV was only in French, we were hoping for some English / world news.

4.5
Mmoomomo

6 June 2023

Fabulous

The room was clean, easy to access, the facilities were very good

A little noisy at night

4.0
Gerry

18 May 2023

Very good

Interesting, up and coming location. Friendly, laid back staff. Inclusive breakfast was a surprise.

Room was very small as probably to be expected in Paris.

4.5
Step003

16 May 2023

Fabulous

Lovely location right on the canal, really buzzy area and good for walking to sites around paris. Super friendly and laid back staff, thank you for all the local tips!

If you like early nights the outside noise might bother you but after a days walking we just crashed and passed out in the comfy bed anyway!

4.5
Victoria

13 May 2023

Perfect base for exploring the city, but in a quiet location with fabulous views and great restaurants in walking distan

amazing location overlooking the canal. Very helpful, friendly staff.

Breakfast delicious but very basic.

4.0
Helen

3 May 2023

Nice location on the canal and comfy bed

Location was great for exploring the 10th arr and being near lots of great restaurants and bars, nice view overlooking the canal. It was quiet up on 5th floor and check in was easy with nice staff.

When we had breakfast at 10am they had already run out of a few items, we were lucky to get coffee, fresh orange juice, bread and jam and a pastry. Maybe because it was a bank holiday Monday.

4.5
נדב

26 April 2023

Even though the room is small, it's a great hotel

Great service at the reception, very clean, elegant and we'll organized. Great shower!

The room is small Almost too small.

4.5
Christian

23 April 2023

Fabulous

very cosy hotel, great location at the canal, great staff. will stay there again.

4.0
Nastasia

20 April 2023

great location and staff, rooms could be refreshed a little bit

the location is great, the bed is comfortable and the staff very welcoming

the bathroom is starting to get old.. the tiles are not from their original color anymore, the joints were all black and moldy.. a pity for such a price. the rest of the room is good.

4.5
Diane

19 April 2023

lovely sunny room, great view, sound sleep!

the rooms were spare and very clean. the windows opened up to a lovely view of the canal. it’s a great value for Paris, and a 25 minute walk to the Gare du Nord or 6 minutes to the Metro

4.0
Eimear

17 April 2023

exceeded expectations and already planning a return visit!

The location is simply perfect with all of Paris at your doorstep!

The room was typically cold- even when I adjusted the heat, it never really got cosy warm. Having to buzz to enter the hotel both day and night took a bit of getting used to- as it’s a small hotel, it makes sense but it would be great if your card opened the door to make access easier. But this is only a minor thing and the staff are so welcoming that you quickly adjust!

4.5
Jane

17 April 2023

Fabulous

relaxed but clean, friendly, helpful international young staff. fresh orange juice. peaceful

4.0
Alyson

9 April 2023

Very good

Location was great - we could walk to all the main sites. Excellent Restaurants and bars were really close by. Breakfast was simple but very fresh and yummy!

The room was small and noisy from people sitting by the canal.

4.5
Young

4 April 2023

super helpful staff, spacious room with comfortable bed and a good shower

a perfectly located spacious hotel

4.5
Rachel

28 March 2023

Friendly great spot lovely area

Great staff, so friendly and helpful. Lovely spot next to the Canal made for a really pleasant stay in Paris.

The Saturday night was quite noisy on the road in front however you are given a set of ear plugs. I’m

3.5
Narcis

25 March 2023

nice location, rooms as in the pics, not best breakfast here

location is great, rooms are quite small but it shows in the pictures already so we knew, view over the canal, staff nice,

adjacent rooms with only a door separation lets you hear everything from the other room, luckily we left just when neighbours were checking in, otherwise would have been hell. Lights over the head are not the best idea, and breakfast was just awful, sorry, you can do better. best coffee is just on the corner next to the hotel and the best croissants aux amandes i have ever had is just 2 corners away.

Hotel facilities

Food & Drink

  • - Bar
  • - Breakfast in the room
  • - Snack bar
  • - Wine/champagne

Reception services

  • - 24-hour front desk
  • - Express check-in/check-out
  • - Private check-in/check-out

General

  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Family rooms
  • - Lift
  • - Safety deposit box
  • - Soundproof rooms
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Shuttle service (additional charge)
  • - Airport shuttle (additional charge)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)
  • - Daily housekeeping

Business facilities

  • - Fax/photocopying

Accessibility

  • - Wheelchair accessible
  • - Toilet with grab rails
  • - Higher level toilet
  • - Lower bathroom sink
  • - Visual aids: Braille

Transport

  • - Airport pick up (additional charge)
  • - Airport drop off (additional charge)

Miscellaneous

  • - 24-hour security
  • - Key card access
  • - Smoke alarms
  • - CCTV in common areas
  • - Fire extinguishers
  • - Breakfast takeaway containers
Check availability 119£106$148¥15688C$115A$115HK$1158S$195SFr139¥939kr1221kr893kr1152