Expert reviews
“This alluring 12-room boutique hotel on the banks of Canal St-Martin was the first to bring iPads, filtered water and a warm minimalist design to this once-edgy part of town.”
“Le Citizen features a minimalist-chic decor, high-tech touches like loaner iPads, and a cool east-Paris vibe. The focus is urban and eco-friendly, and the spirit reflects the neighborhood, young, hip, friendly, and plugged-in.”
Featured as Fodor’s Choice in Paris.
What guests liked
- Great food
- Boutique style
- Friendly staff
- Excellent Wifi
- Great location
- Comfortable beds
All you need to know
This three-star hotel is located on 96 Quai De Jemmapes in the popular 10th district offering comfort and satisfaction to tourists and travelers in Paris. The hotel offers both modern amenities and facilities while the rooms of the hotel are decorated with elegant colors.
The hotel offers a perfect hospitality location where guests can quickly reach popular and exciting places while also provides a great view of the city including the Saint-Martin Canal.
All the rooms of the Le Citizen Hotel feature modern wood paneling giving the hotel a touch of elegance and class.
The hotel offers comfortable room and accommodation options such as Double Room, Twin Room, Suite, Superior Double Room, and Apartment. These rooms are fitted with classic furniture and adorned with the most stylish décor.
The hotel offers proximity to important places such as Gare de l’Est which is about 500 m away from the hotel, the Canal St-Martin which is just 150 m away from the hotel and the Louvre Museum which is a little over 2 km away from the hotel.
The Jacques Bonsergent Metro Station is about 400 m away from the hotel providing direct access to other places of interest.
Guestrooms in the hotel come with standard amenities such as free Wi-Fi for internet access, a flat-screen TV with satellite channels, air conditioning, a laptop safe, an iPad and a minibar. The rooms also come with a private bathroom with thoughtful touches such as free toiletries and bathroom slippers.
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Location
Recent guest reviews
1 April 2024
Perfect spot to rest oneself during a brief stay in Paris. We were very happy and have already recommended the hotel to
It’s a small boutique hotel in the coolest neighborhood in Paris. The hotel staff is friendly and welcoming. They offer a simple breakfast each morning and had great advice/input about activities to partake in during a stay. The room is clean, comfortable, and well equipped. It’s not a luxury hotel but great value and was wonderful with the family.
30 March 2024
Fabulous
Comfy bed, good shower, clean bathroom and room. Nice shampoo and body wash.
We could hear the people in the room next to us and they could presumably hear us.
17 March 2024
Fabulous
Lovely sized room overlooking the canal, clean and good facilities, very friendly and helpful staff. Simple croissant breakfast, with great coffee and freshly squeezed juice.
Some music kept us up into the early on the first night but completely silent on the second night
19 January 2024
Fabulous
Friendly staff and good coffee
31 December 2023
Convenient for short stays
Loved the location and the staff! The bed was also super comfy. We didn’t have a toothpaste but the staff was kind enough to provide us after we asked. We only stayed one night and it was decent; would be hard with a suitcase as the room was quite small. Breakfast was simple but delicious. Would stay here again for a short trip! Thanks
Wifi wasn’t the most reliable
12 November 2023
Great stay on Canal Saint Martin
So much fun; quirky in a good way! Our room was very small but worked out well for us. Best shower and linens! Loved the location on the Canal.
7 November 2023
Will stay there again during the next Paris visit.
Location was very Parisian and a proper experience of people, not at all touristy. Breakfast was spartan, but aren't all French breakfasts? Staff were friendly and helpful.
20 October 2023
The hotel is very nice, even if the best years are probably over. This shows in signs of wear in the individual rooms an
We were in one of the largest rooms on the 5th floor and so were rewarded with fantastic views. The room looked modern and nicely furnished.
The fact that the room was really cold and the nice interior couldn’t be enjoyed cus the low temperature was not inviting to do so. Even though we complained at the front desk but nothing
19 October 2023
great well run little hotel in interesting area by the canal
Great hosts, very helpful and good recommendation for dinner nearby. Liked the addition of interesting books in the room and a feeling of being in a cultural area.Good location for Gare de L'Est across the park. Simple breakfast.
They're planning to improve the communal area/entrance downstairs which will be good.
19 October 2023
Cosy, centrally located boutique hotel. Staff very helpful and friendly.
Great location, friendly staff
Nothing really - cosy, but that’s pretty normal for central Paris
18 October 2023
Perfect for a short stay.
The hotel was in the perfect location with lots of restaurants and shops nearby and in a decent walking distance from the Eurostar. The staff were also really helpful and allowed us to drop our bags as we'd arrived earlier than our checkin.
It would have been nice to have a wider range of breakfast options.
10 October 2023
A small, quirky boutique hotel in a fabulous location in the 10th. Our suite room was spacious by Paris standards and wa
Fantastic location overlooking the canal with huge choice of restaurants, cafes and bars in the area. Very comfortable bed and good to be able to open windows. Staff very pleasant and helpful.
Although we were in a suite of 35m it was an unusual layout and not great access to either side of the bed. There could have been some more options for breakfast.
9 October 2023
Very good
CROISSANT AND GOOD COFFEE.
Rooms were small.
1 October 2023
Compact & Cozy
The communication was easy with quick response as we came in late. Lea who greeted us on our arrival was extremely friendly and lovely to talk to. The bed was comfortable and although the room was super small typical of most places in Paris it was cute and had everything we needed including a small fridge. The breakfast was a bonus. Maxine was gracious and managed to have them hold off the noise of the drilling and construction outside so we could eat without the noise. There were many restaurants and cafe's nearby to discover and had we more time we could have tried more. If there been no construction and no graffiti I would have given this a 10/10 Now that I'm familiar with the area I wouldn't hesitate to rebook again at this location.
I had a relative stay here a few years ago and went on her referral as she loved everything about it. We were extremely disappointed to see and hear all the construction right in front. Had we known in advance we would have changed our stay to another property. It would have been nice to enjoy having the windows open but the noise even through the closed windows was insanely loud. The graffiti around this property and area was appalling. I realize that this is not their fault however for our first impression of Paris we were very taken back and were embarrassed to show any photos to friends of the area. Arriving late in the nite also concerned us thinking we were in an unsafe area.
27 September 2023
Convenient location.
The staff were very helpful. Room had alameda titles.
Reception is very pokey and the room extremely small which is what I expected. We were only there overnight. The staff made up for the small room. I fortunately there were road works right outside the hotel which made it very noisy during the day.
27 September 2023
Very good
Very convenient location and just 2 stops by Metro from the Eurostar station in Paris. There are many restaurants and cafes around the hotel.
Our room was facing the very busy road. It wasn’t easy to sleep well because of the noise by walking people until late night.
25 September 2023
Not bad but a bit costly for the size
Bed was so comfortable and the location was close to many train stations!
Room was so small. AC wouldn’t temp adjust so it was always so cold or too hot if it was off
21 September 2023
We stayed at this property as part of an 18th birthday present for my granddaughter when we arrived were told we had bee
Very clean room very spacious had everything we needed
Nothing
19 September 2023
Compact and handy hotel in a good location.
The location, the shower and Chiam on reception.
The room was exceptionally small and the breakfast choice was very limited.
11 September 2023
Fabulous
The staff are amazing - so warm and welcoming! The room was small, but the space was very well utilised and we had everything we needed!
6 September 2023
Very good
Location and vibe
Shower screen needs silicon so it didn’t leak onto floor
5 September 2023
Adequate , needs new life . The furnishings were appealing though.
Location The staff were really great and helpful esp the English man who was there most days of our stay. Could there be an automated front door entry as it was annoying disturbing the staff each time , but they were always fast to let us in.
It’s tired AC was not functioning properly.
14 August 2023
Great location with great view on the Saint Martin canal. The staff is very helpful and knowledgeable.
Great location with incredible view on the canal Saint Martin. Very friendly staff.
Room size.
13 August 2023
Great location and nice small hotel.
Great location! Good breakfast included. Bathroom renovated, nice view to the canal. Good size elevator. Would definstay there again!
Small room.
7 August 2023
Perfect stay for a weekend trip
Lovely staff, fantastic location, comfortable rooms.
2 August 2023
Room with a view
Although the room was small it was v clean, compact &had a lovely outlook over the canal St Martin(which we also took a 2hr cruise along to the Seine) -fab. The bathroom was small but had a fantastic shower pressure &v clean .The bed & pillows were comfortable .The curtains blocked light &although a busy street it was never too noisy. Chaim on the front desk was fabulous ¬hing was too much of a problem & he happily & informatively answered all our questions.All the staff were v good. The metro was not too far & there were lots of lovely cafes to eat in.around us .
The television was not connected & even though we wouldn't have used it a lot, it would have been nice to catch up on world news as cable television was advertised or just to chill out with a movie after walking Paris all day .Disappointing as we weren't told this on check in or given an alternative room
29 July 2023
A real treat of a hotel
Fantastic - well designed and very tastefully decorated room in a great location. The room was well equipped with good storage. The third bed was very makeshift but okay for a small child.
The room was very noisy esp. during the summer weekend, being on the canal. And the shower leaked badly, most likely a design fault.
12 July 2023
Stay in the 10th and stay here!
Cool location and comfortable beds
5 July 2023
lovley
As we did not expect breakfast it was a Bonus.
22 June 2023
Great time
Great hotel, good location if a little noisy outside late on, great helpful friendly staff
Room could have been a bit bigger and hot - mainly due to air conditioning restrictions
22 June 2023
Good and reasonable, casual style.
Good value for Paris. Nice breakfast and restaurants close by.
Very small with the feel of a bed and breakfast. Close to busy road and neighborhood so noisy at times.
19 June 2023
Great views over the Canal St Martin
Great view! Just sitting by the window and watching all the action at the Canal is enough. Beautiful room, as shown in the picture, friendly and helpful staff, a nice small bar and great breakfast. The area is amazing, full of nice cafes and restaurants and walking distance to Gare de l'Est and Gare du Nord.
On a warm summer's night, expect it to be noisy from the people gathering at the banks of the Canal St Martin but that's part of the charm. They provide ear plugs, and it isn't a problem with sleeping but if you are looking for something very quiet in the summer, maybe this is not the best option.
9 June 2023
Great location, okay room.
Amazing location. Super convenient, lots of lovely restaurants in an area with a cool vibe. Don’t need to travel far to have an enjoyable time.
Room was on the smaller side and felt like it was a bit worn out. Bathrooms need to be refreshed.
6 June 2023
The staff were excellent, rooms were clean and very comfortable beds. Lots of cafes nearby.
Good location, the staff were excellent, very helpful and friendly.
The rooms are small but better than many in Paris. we had difficulty with the air conditioning which didn’t seem to work very well. TV was only in French, we were hoping for some English / world news.
6 June 2023
Fabulous
The room was clean, easy to access, the facilities were very good
A little noisy at night
18 May 2023
Very good
Interesting, up and coming location. Friendly, laid back staff. Inclusive breakfast was a surprise.
Room was very small as probably to be expected in Paris.
16 May 2023
Fabulous
Lovely location right on the canal, really buzzy area and good for walking to sites around paris. Super friendly and laid back staff, thank you for all the local tips!
If you like early nights the outside noise might bother you but after a days walking we just crashed and passed out in the comfy bed anyway!
13 May 2023
Perfect base for exploring the city, but in a quiet location with fabulous views and great restaurants in walking distan
amazing location overlooking the canal. Very helpful, friendly staff.
Breakfast delicious but very basic.
3 May 2023
Nice location on the canal and comfy bed
Location was great for exploring the 10th arr and being near lots of great restaurants and bars, nice view overlooking the canal. It was quiet up on 5th floor and check in was easy with nice staff.
When we had breakfast at 10am they had already run out of a few items, we were lucky to get coffee, fresh orange juice, bread and jam and a pastry. Maybe because it was a bank holiday Monday.
26 April 2023
Even though the room is small, it's a great hotel
Great service at the reception, very clean, elegant and we'll organized. Great shower!
The room is small Almost too small.
23 April 2023
Fabulous
very cosy hotel, great location at the canal, great staff. will stay there again.
20 April 2023
great location and staff, rooms could be refreshed a little bit
the location is great, the bed is comfortable and the staff very welcoming
the bathroom is starting to get old.. the tiles are not from their original color anymore, the joints were all black and moldy.. a pity for such a price. the rest of the room is good.
19 April 2023
lovely sunny room, great view, sound sleep!
the rooms were spare and very clean. the windows opened up to a lovely view of the canal. it’s a great value for Paris, and a 25 minute walk to the Gare du Nord or 6 minutes to the Metro
17 April 2023
exceeded expectations and already planning a return visit!
The location is simply perfect with all of Paris at your doorstep!
The room was typically cold- even when I adjusted the heat, it never really got cosy warm. Having to buzz to enter the hotel both day and night took a bit of getting used to- as it’s a small hotel, it makes sense but it would be great if your card opened the door to make access easier. But this is only a minor thing and the staff are so welcoming that you quickly adjust!
17 April 2023
Fabulous
relaxed but clean, friendly, helpful international young staff. fresh orange juice. peaceful
9 April 2023
Very good
Location was great - we could walk to all the main sites. Excellent Restaurants and bars were really close by. Breakfast was simple but very fresh and yummy!
The room was small and noisy from people sitting by the canal.
4 April 2023
super helpful staff, spacious room with comfortable bed and a good shower
a perfectly located spacious hotel
28 March 2023
Friendly great spot lovely area
Great staff, so friendly and helpful. Lovely spot next to the Canal made for a really pleasant stay in Paris.
The Saturday night was quite noisy on the road in front however you are given a set of ear plugs. I’m
25 March 2023
nice location, rooms as in the pics, not best breakfast here
location is great, rooms are quite small but it shows in the pictures already so we knew, view over the canal, staff nice,
adjacent rooms with only a door separation lets you hear everything from the other room, luckily we left just when neighbours were checking in, otherwise would have been hell. Lights over the head are not the best idea, and breakfast was just awful, sorry, you can do better. best coffee is just on the corner next to the hotel and the best croissants aux amandes i have ever had is just 2 corners away.
Hotel facilities
Food & Drink
- - Bar
- - Breakfast in the room
- - Snack bar
- - Wine/champagne
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Private check-in/check-out
General
- - Non-smoking rooms
- - Facilities for disabled guests
- - Family rooms
- - Lift
- - Safety deposit box
- - Soundproof rooms
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Shuttle service (additional charge)
- - Airport shuttle (additional charge)
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Daily housekeeping
Business facilities
- - Fax/photocopying
Accessibility
- - Wheelchair accessible
- - Toilet with grab rails
- - Higher level toilet
- - Lower bathroom sink
- - Visual aids: Braille
Transport
- - Airport pick up (additional charge)
- - Airport drop off (additional charge)
Miscellaneous
- - 24-hour security
- - Key card access
- - Smoke alarms
- - CCTV in common areas
- - Fire extinguishers
- - Breakfast takeaway containers
1 April 2024
Friendly hotel in great location
Location
Very small room