East Hotel, Miami

The sophistication, location, the amenities, views, cleanliness the mall. The entire experience

N/a

We enjoyed the stay. The view is beautifull,the Pool area was very nice and the staff ad the Pool was amazing.

View

Bathrobe and slippers not provided

Everything

No dislikes

I liked the staff, cleanliness, comfort of the pillows and beds, and the location.

The extra costs for the beach that I couldn’t visit because it was raining each day, and bicycles I did not use each day. I think if we use the bikes and beach then charge me, but to make the charges mandatory, that’s a little much!

The location

No complimentary water, no robe and pillows were not comfortable.

Easy access to everything and the staff are extremely nice

Everything

Nothing

Fancy , modern and superb location

Nil

Staff service, location, amenities, restaurants/bars

It was wonderful. The residence so spacious, clean, and location amazing close to City Center.

None

Hotel staff and the whole facility, quality of food and drinks, magnificent views everything was perfect! Residence was great, huge and very convenient for family gatherings.

The only complain would be valet not being able to park our car due to its height 6.10ft, while on the website it did say 6 - 8ft

The vibe The restaurants The location Staff

La Parilla restaurant was closed

Great value for room size compare with other hotel. Super convenient location, if you like downtown Miami.

Choice for breakfast is small and end little bit too soon.

Staff was amazing, hotel room was great!

I didn’t like that the rooms or hotel at all didn’t provide a microwave , that is very inconvenient for a hotel stay and for this hotel to be the price it is. It should have one at least down stairs in the lobby if not in the rooms.

Location in brickell for services and dining

Size of room - kind of small

This hotel made my stay in Miami enjoyable.

nothings

Really everything was great. The location is right in the middle of Brickell, on top of the mall. Pool is spectacular, sun hours aren’t perfect but you can make it work. Restaurant by the pool had great food too. Gym was more than adequate, dare I say good. Room was awesome, spacious, incredible view, nicely sized balcony.

Lovely property, modern aesthetics and perfect pool area.

One of the bar/ restaurants on the roof had a cover charge even if you just want to have some food. Was told that we could sit on stools at the bar, to eat, if we could find some. I would have expected more for hotel guests.

The views and the location…bed was huge and the views at night were impeccable

The location was near everything I was doing. I loved it was connecting to Brickell CityCentre.

No ice machines on the floor.

Location

Weak AC for a hot city like Miami

East is extremely modern and in an unbeatable location. Not only is it in brickell but the fact that you can quite literally take the elevator down to the mall buy something and be back in your room in 5 minutes is ultra convenient.

The bedrooms are ultra dark and moody. I love the sexy lighting but there should be a little more light available (that can be turned off) because it can be a little difficult to pack or get ready in the dark bedroom area (both in regular hotel and residence).

There were some hidden fees but I didn't read properly

The hidden incidentals

Everything was wonderful, there are so many resteraunts in the area that are walkable. The staff was wonderful and very accommodating

Nothing- everything was amazing .

While the property itself met expectations in terms of quality,

I would like to express my disappointment with certain aspects of the service that felt overly materialistic. Specifically: We were charged an additional amount for early check-in. Despite this, when requesting a late check-out (even for an hour or two), there was no consideration given to availability — it was simply another chargeable service. This rigid policy felt transactional rather than guest-centric, especially given the premium rate we already paid for the night. Overall, I believe greater flexibility would enhance the guest experience, particularly when clients are already paying a substantial nightly rate.

Best location, right on top of the Brickell City Center mall

Shower water pressure a bit low

Great vibes and wonderful staff!

Nothing. I loved it all.

Very nice hotel and the location had everything I needed .

I think it’s over priced, a lot of fee was added to my bill.

High level of service

Susana helped us select tghe best room upon check in, which really made our stay perfect!

Time to get car from valet

Best property in Brickell hands down

Love it all

2nd time here and safe to say East is my go too. Definitely expensive compared to others. But they dont dissapoint

Good and healthy breakfsst. The locatiom snd everything was good.

No complain

Everything the property was located in the central part of Miami. The staff were great. The amenities were top-notch. I can’t wait to be back.

Nothing, everything was excellent!

Great pool and nice restaurant, great views from the room

Very little water pressure in the shower, rooms could use a little refresh , what was once all new is looking a little used

Residence was very good in size and equipment, location is very good

Pool area small and gym equipments especially running bands has to be renewed

Everything! Club upstairs, down stairs, pool was lit, Brickel Center City access, close dining.

It was wonderful , especially for someone who had never been to Miami.

I loved the beauty of the hotel and how all the staff were so nice and accommodating.

Nothing.

I like the location.

The bed was made properly, it is the floor and the bathroom that needs more attention and better cleaning. The floor felt sticky.

Everything the ambiance was amazing, rooms were very clean, staff very friendly and supportive & room service quicks food and drinks amazing, amazing views. Perfect hotel

Nothing

Views and location. Wouldn’t change anything about this stay

Location

Front desk

I enjoyed my stay here. I spent Mother’s Day weekend with my daughter and we were beyond excited about our stay!! The room was clean, the staff was friendly and the hotel had plenty amenities to offer. We enjoyed our gorgeous view while sipping on some mimosas ( brought in by us ) this room was stocked with just about anything you could think of. Made our stay wonderful! Will definitely be returning every time I visit Miami

There is nothing I did not like about my stay

Mostly everything. Loved the pool area, my family and I felt like we were on a resort. Location was really good as well.

The only thing that was missing was a fridge and microwave. I mean at least we should have had a small refrigerator for leftovers. Our room had a fridge but it was stuffed to the max with liquor. I mean we were in Miami, not Vegas.

Location

Cleanness of the kitchen I believe the front desk over charged me

We had a wonderful stay at this centrally located hotel. Our room was lovely, and the service was consistently excellent. The staff were friendly and attentive, making us feel right at home. Overall, it was a great experience and we truly enjoyed our time there. We loved it so much that we will come back. Additionally, we loved that the hotel is directly connected to the mall.

Nothing :)

Awesome location, big rooms, solid buffet breakfast, great views of the city. 2-bedroom suite had a full kitchen, felt like a real rental apartment.

Roaring Lambos during the night, but it's Miami

Location

Room service

I like breakfast, I think you should have mor options for room service

the fact that you dont have an inhouse spa