East Hotel, Miami

2nd time here and safe to say East is my go too. Definitely expensive compared to others. But they dont dissapoint

Good and healthy breakfsst. The locatiom snd everything was good.

No complain

Everything the property was located in the central part of Miami. The staff were great. The amenities were top-notch. I can’t wait to be back.

Nothing, everything was excellent!

Great pool and nice restaurant, great views from the room

Very little water pressure in the shower, rooms could use a little refresh , what was once all new is looking a little used

Residence was very good in size and equipment, location is very good

Pool area small and gym equipments especially running bands has to be renewed

Everything! Club upstairs, down stairs, pool was lit, Brickel Center City access, close dining.

It was wonderful , especially for someone who had never been to Miami.

I loved the beauty of the hotel and how all the staff were so nice and accommodating.

Nothing.

I like the location.

The bed was made properly, it is the floor and the bathroom that needs more attention and better cleaning. The floor felt sticky.

Everything the ambiance was amazing, rooms were very clean, staff very friendly and supportive & room service quicks food and drinks amazing, amazing views. Perfect hotel

Nothing

Views and location. Wouldn’t change anything about this stay

I enjoyed my stay here. I spent Mother’s Day weekend with my daughter and we were beyond excited about our stay!! The room was clean, the staff was friendly and the hotel had plenty amenities to offer. We enjoyed our gorgeous view while sipping on some mimosas ( brought in by us ) this room was stocked with just about anything you could think of. Made our stay wonderful! Will definitely be returning every time I visit Miami

There is nothing I did not like about my stay

Mostly everything. Loved the pool area, my family and I felt like we were on a resort. Location was really good as well.

The only thing that was missing was a fridge and microwave. I mean at least we should have had a small refrigerator for leftovers. Our room had a fridge but it was stuffed to the max with liquor. I mean we were in Miami, not Vegas.

We had a wonderful stay at this centrally located hotel. Our room was lovely, and the service was consistently excellent. The staff were friendly and attentive, making us feel right at home. Overall, it was a great experience and we truly enjoyed our time there. We loved it so much that we will come back. Additionally, we loved that the hotel is directly connected to the mall.

Nothing :)

Awesome location, big rooms, solid buffet breakfast, great views of the city. 2-bedroom suite had a full kitchen, felt like a real rental apartment.

Roaring Lambos during the night, but it's Miami

Location

Room service

I like breakfast, I think you should have mor options for room service

the fact that you dont have an inhouse spa

Bathrooms

Property is nice spaces. Location is excellent got easy access to the mall .

Valet parking takes very long time to get the car when requested. There is no clothing and drying machine in the apartment.

Everything

Nothing

Customer service was excellent!!!!Staff was excellent from start to finish. The first day after checking in myself , my mom and dog went to the pool . My dog started having a seizure for the first time ever in his little life :(. My mom and I was scared to death , didn’t know what to do but the staff made sure they did everything to help us and also the other guests that were there was a big help as well . Luckily it was Vet literally walking distance from the hotel . Our entire stay the staff that was there when the situation happened with my dog made sure he was okay and hydrated everytime they seen us after that :). I don’t have any complaints , definitely worth the money . And also the food was amazing

Sugar was a big plus...the pool was also nice but having two pools so close is a little old fashioned...think of making one big pool...it will automatically be much more glam

Your ATM machine doesnt take foreign credit cards

The rooms are modern and clean. The view from the room balcony was fabulous. The restaurant Quinto was very impressive. Loved the atmosphere and the food was very good…we had lunch AND dinner there it was so nice!

The rooms have door bells and unfortunately someone decided to ring ours at 7:30 am (waking us) but nobody there? Super annoying! The housekeeper cleaned the room after 5pm, while we were at the pool and when we got back they had taken all the towels but did not replace with clean ones! Also, we were not able to visit the rooftop bar Sugar because my husband didn’t have the proper foot wear, which was disappointing considering we were hotel quests. What exactly is “night club attire” anyway???

The staff are extremely friendly and helpful.

Location is great and especially roof bar sugar.

The location was perfect because of where we were going , so it was centrally located. The pool and cabana were excellent. The view from my balcony was fantastic

The sheets were scratchy , the restaurants were not well staffed and the front desk staff was not that helpful getting car service

Wonderful as always

It’s quite a busy hotel with guests coming in for just the restaurant etc so the lobby can be get quite busy and feel a little rowdy.

The shower was leaking water into the bathroom

Staff was attentive and professional!

I loved everything about this hotel from the room to the amenities, the view, the night vibes everything was perfect.

The cons of it is you may actually spend more than expected. They only have Valet parking with the hotel. They have a parking garage next to the hotel that’s attached to the mall but is expensive. So be prepared to spend extra on parking in & out throughout the day and overnight. Make sure you get breakfast included with your stay if not it will cost. Also don’t touch the mini bar inside your room. If you plan to do any of these things do not expect a security deposit back.

Location was top tier. Hotel is beautiful and very modern. Room was super spacious. Mini bar a whole new experience. They really do think of everything.

Cleaning was pretty much delayed.

Location and opulence

Nothing

Location - style - comfort

Quality, clean, very nice design oh the hotel and room. Perfecto location and great staff people

Fridge stacked with stuff that was very thoughtful.

No calls if the fridge needed replenishment

Nice hotel and nice location

Staff were kind of rude. I didn't fell welcome in anyway, but I guess it's a recurring problem.

I loved everything about the hotel the room and the views was amazing

Loved everything! The room was beautiful, the balcony was great, and the pool was amazing. Staff all extremely helpful. It's located in a great area, lots of restaurants and things to see within blocks.

Nothing ..was perfect

The location of East hotel is unmatched The service The cleanness

Honestly there is nothing not to like i have been coming to this hotel since the first week they opened

Excellent

The lobby is not very welcoming

The location and the modernization of it.

Nothing much really. Just hard to understand all the buttons in the room.

Modern and location

N/A

Our second stay there , good location , nice Breakfast . Staff helpful. We hope to return later this year.o

Wasn’t keen on my meal in the Restaurant , when I told staff they were not interested !

I had an issue with our travel documents on our departure and unfortunately the staff were not helpful which put a damper on a lovely stay.

Luxurious bathroom

No personal fridge or microwave

Great location. Very stylish hotel. Fabulous view. Terrific restaurants on site.

Battery on door ran down, long wait to get into room after a long travel day.

Housekeeping could have been better

Very modern, clean and luxurious decor. Room had a good view of the water. Pool area was well staffed, and was a great way to enjoy the property. Great dining/bar options on site. Staff was friendly and professional.

Cleanliness location view

Did not make up the room for one day but responded immediately and apologized

Great location, attached to the City Mall and within walking distance to the harbour. Lots of dining options around.

Distance from the beach.. but we could easily Uber everywhere from the hotel