East Hotel, Miami

I loved everything about this hotel from the room to the amenities, the view, the night vibes everything was perfect.

The cons of it is you may actually spend more than expected. They only have Valet parking with the hotel. They have a parking garage next to the hotel that’s attached to the mall but is expensive. So be prepared to spend extra on parking in & out throughout the day and overnight. Make sure you get breakfast included with your stay if not it will cost. Also don’t touch the mini bar inside your room. If you plan to do any of these things do not expect a security deposit back.

Location was top tier. Hotel is beautiful and very modern. Room was super spacious. Mini bar a whole new experience. They really do think of everything.

Cleaning was pretty much delayed.

Location and opulence

Nothing

Location - style - comfort

Quality, clean, very nice design oh the hotel and room. Perfecto location and great staff people

Fridge stacked with stuff that was very thoughtful.

No calls if the fridge needed replenishment

Nice hotel and nice location

Staff were kind of rude. I didn't fell welcome in anyway, but I guess it's a recurring problem.

I loved everything about the hotel the room and the views was amazing

Loved everything! The room was beautiful, the balcony was great, and the pool was amazing. Staff all extremely helpful. It's located in a great area, lots of restaurants and things to see within blocks.

Nothing ..was perfect

The location of East hotel is unmatched The service The cleanness

Honestly there is nothing not to like i have been coming to this hotel since the first week they opened

Excellent

The lobby is not very welcoming

The location and the modernization of it.

Nothing much really. Just hard to understand all the buttons in the room.

Modern and location

N/A

Our second stay there , good location , nice Breakfast . Staff helpful. We hope to return later this year.o

Wasn’t keen on my meal in the Restaurant , when I told staff they were not interested !

I had an issue with our travel documents on our departure and unfortunately the staff were not helpful which put a damper on a lovely stay.

Luxurious bathroom

No personal fridge or microwave

Great location. Very stylish hotel. Fabulous view. Terrific restaurants on site.

Battery on door ran down, long wait to get into room after a long travel day.

Housekeeping could have been better

Very modern, clean and luxurious decor. Room had a good view of the water. Pool area was well staffed, and was a great way to enjoy the property. Great dining/bar options on site. Staff was friendly and professional.

Cleanliness location view

Did not make up the room for one day but responded immediately and apologized

Great location, attached to the City Mall and within walking distance to the harbour. Lots of dining options around.

Distance from the beach.. but we could easily Uber everywhere from the hotel

Location

None

My stay was wonderful, friendly staff, very secured, located city center with restaurants and bars in close proximity. I definitely stay again. Highly recommend

N/A

Great views, central location, comfortable room.

Big price difference in the base rooms versus higher end ones

Great views, excellent staff, top location. Also food at both breakfast and dinner was excellent.

Some details that you would expect from 5 star hotel were missing: vanity kit, large towels, bathrobes.

I loved the customer service from the gentleman who assisted us from the time we arrived until we checked out. I loved the views from my room. The master bed and bath were beautiful. I loved the location.

There were a couple staff I did not have a good experience with (a guy at the pool and another guy at night controlling the crowd for the rooftop). I did not like my experience at the restaurant. They did not acknowledge me being a guest at the hotel so I did not get my discount. The wait time for our meal was extremely long especially for the place not to have been crowded. Nothing was offered for the inconvenience.

Location is exceptional. Hotel quite trendy

Cleanliness of the bathroom area needed more attention. Shower head and overall shower area needed a revamp

Bathrooms Toilets are exposed, it was weird

Everything, location, room space and amenities, valet parking service, front desk…the service was stellar

Nothing to say

Location, view and the bed is all heaven on earth!!

If I had to point something out, paper to jot down some notes.

It’s’ a cool but also intimate and vibrant place. Perfect to enjoy Miami. For work and for leisure. I will come back.

Nothing

The location

The lobby is dark

amazing location and i got a amazing view from the balcony

Excellent location , fantastic view. Felt right in the middle of the action. Stayed in South Beach on our last visit to Miami, this location was much better.

Being British we are used to tea and coffee making facilities in the room. It would have been nice to have had these but not the end of the world.

Excellent location, exceptionnel view

Hiccups

Service

No sleepers and bottles of water in the room

staff was really helpful and friendly property was very clean location was aweaome

I only had 1 room cleaning for my stay I couldn't use the pool when I wanted because of a function they had their the pool area was closed wished they had given a notice

The views were absolutely amazing. The staff was very kind. We stayed the night of our wedding and we were congratulated with a bottle of wine, chocolate, etc. The location was great as it was close to several restaurants and entertainment. The rooms were very clean.

The security at the rooftop bar was very selective in who he wanted to ID.

The room view was amazing The location is perfect and it is near by a shopping mall Friendly staff Received an upgraded room which was amazing and exceeded our expectations

There were no stuff in the bathroom such as shower cap The housekeeping service is slow

The views and staff were amazing!

Upon checking in, I noticed that some parts of the bathroom were not clean. I told the front desk staff and they quickly rectified the situation, apologized and accommodated me.

Incredible location and premises. The sky bar (roof top) it’s amazing with good food!

Room was good and not too noisy.. Location was very good for walking.

Could be a bit busy to get to your room

The location and hospitality made my stay memorable

The room that I stayed in didn’t have a fridge, but the staff was so kind and brought me a separate fridge

Convenient location and nicely appointed room. Great view from the corner balcony bay view room.

Lobby and elevators could get crowded because of the popular roof top bar.

Everything

Cozy bed

Awesome foods, good restaurants and awesome location to the mall

The walls are thin, you can hear everything in the hallway and in the rooms next door

The location was good, everything close by, staff were friendly and helpful at all times

N/a

The property was very nice and clean!

There wasn’t a lot of lighting in the room. Very romantic ish.

Amazing view, staff extremely nice, close to everything (walking distance)

Nothing, everything was amazing!