La Residence du Vieux Port, Marseille

Great location and aspect

Lack of hooks and desk space

Fantastic view. perfect central location. Great buffet breakfast. Helpful and pleasant staff.

soft furnishings and carpet in bedroom starting to look tired but easily forgotten when you look out the window….at THAT VIEW…

Fully recommend and would stay here again. Great location, wonderful, kind, friendly staff, and an amazing room full of character and a view. Made our stay in Marseille memorable.

Everything was perfect.

Lovely decor and original works of art. Fantastic position and views.nice breakfast and very comfortable

Our second stay. Lovely helpful staff, great room and decor, amazing view. The breakfast was also very good. Liked the bathrobes and slippers,also the tea making facilities and coffee pod. Complimentary water in the room, too. Lovely vibe to the hotel.

Doorknob came off the balcony door and would not go back. Housekeeping fixed the problem very speedily but it must have been faulty for some time. The doorlock to our room was stiff to open, had to try several times, and use a lot of strength. Again, it can't have been a sudden problem. However, despite these minor problems I would always return when in Marseille.

Loved the location and the staff.

Nothing

La Residence is very well situated for exploring the historic and harbour areas of Marseille - you are very much right in the thick of everything! It is: - impressive from the outside; - has a very attractive and large reception area; - has rooms with amazing harbour/cathedral views; - decorated in a retro and unusual fashion; - the room/bathroom was relatively simple but was clean and covered all of our needs for a one night stay. We did not have breakfast or use other amenities so cannot comment on these.

We did not like: - the very old/grubby, branded straw hat that was set out on our bed - a gimmick I don't think the hotel needs! - carpets in rooms maybe a little tired. However, considering the value for money and location of the hotel, this is a minor issue. * Not complaints about La Residence, just points to note for other travellers: - the location is centrally located in a busy city, so noise it to be expected. Our sleep was disturbed early Saturday morning with general noise from the harbour (in particular very loud music from a busker!) - The hotel does not have private parking due to location. There are a number of parking garages very nearby. However, experiences with these seem to vary (our experience was fine).

Excellent Service and Staff very friendly

Nothing

Great location. Great view of vieux port from the balcony. Helpful staff Clean room. Would recommend for a short stay!

There was a foul smell in the room as we entered but after opening the windows for a while it was gone.

Sylvie at the front desk was so helpful and kind!

The hotel is extremely well located in a fun and safe area of the Old Port with lots of good restaurants and stores nearby. Yet it is also a quiet refuge from the bustle of all the tourists. The staff is quite small, but attentive. The room was very ample for our party of three. We enjoyed the view of the port and the surrounding area.

The hotel advertised as being a bit more luxurious and spiffy than it really is. It is a good four-star hotel. I am not sure it would have been comfortable for a longer stay.

Outstanding location, excellent views and easy walk around the area. Close to major links and indeed the port of Marseille. Rooms decor could be updated but it goes with the aesthetic and the room is airy and very spacious. Good minibar

Unfortunately a dirty cushion with nasty looking stain on it. Other than that the room was very tidy and clean (it was only a topper cushion so nothing horrendous, bedding was clean).

I liked the room the location and the breakfast.

The fact that they didnt have large two beds in the room as stated on the webpage.

Great hotel and location. Great staff. Would recommend.

The best view at Marseilla! Hotel and room was so colorful and comfortable

Actually there is nothing that we didn’t like

Location view and service

Nothing

Everything

It was great

Location

Nothing

Excellent location.

No

Excellent area to be in close to everything and such a beautiful scenic spot and views of the old Harbour and a nice holiday vibe from your window.

Only stayed 1 night :-( should have booked longer

The balcony and views from the balcony were great. Close to many features of the city

Breakfast was delicious. Location was perfect with balcony overlooking Old Port. Staff were very friendly and helpful.

The location is excellent, right in the thick of many restaurants. Reasonably close to Metro. Staff were helpful if asked.

I thought the breakfast was pretty ordinary for a hotel of this price. The rooms are overdue for renovation and more useful furniture.

Wonderful views of the Vieux Port from bedroom and balcony. Comfortable bed. Attractive room.

Location. Views were sensational.

No gym but I know that’s asking too much.

The location and level of service is great.

The decor is unappealing. Odd choice for a provencal hotel.

Location room design

Nothing

Great location! Spacious room- really enjoyed the decor and the later check out at 12 midday was really lovely. We didn't attend the breakfast but the bar out the front of the hotel was lovely. Friendly staff.

Unable to check in until gone 3pm - we had been travelling since early in the morning and unfortunately weren't able to check in early. However weighing this up with a later check out is understandable. The extractor fan in our bathroom wasn't working but we reported it to the staff on check out and they were proactive about getting it sorted.

Great location.

Nothing

This was an emergency booking - but Eric on reception sorted us out with a great room, and gave us some tips on where to eat.

Nothing

Amazing VIEW and LOCATION FOR ONE NIGHT STAY! Incredible Vibe and surrounds

Good size room, view over port but not too noisy. Fabulous location for visiting Marseille and strolling along coastline. Friendly staff, intimate feel to the hotel. Good breakfast. Highly recommended.

Nothing to suggest here.

The view was spectacular the location fantastic ..the staff were really helpful

Decor was a little tired

Location is very good, view from the window of the room is wonderful

None

The staff were very friendly and helpful and breakfast was delicious

Nothing

Beautiful, calm, excellent service: very friendly

location is exceptional and staff was very helpful

wished I had thought to ask for a room on a higher floor; there was a terrible guitar player/singer on the blvd who played forever, but that wasnt the hotel's fault

The location and awesome view from the room!

Room is a little dated. May need some refurbishment.

excellent location, excellent and helpful staff and excellent view from our room. The room itself was fine and had all the necessary soaps , towels , facecloths etc.

I was happy with the property and very happy with the staff- be they front desk, cleaners or bar staff. French closing of bars etc two days s week should be reviewed.

The hotel is in an excellent location with great views over the old port and the hills with the Basilica of Notre Dam in a dominant position. You feel that you are really in the centre of what is all going on around the Old Port with most things within walking distance. The hotels on the other side of the port are in shade most of the day and don’t have the same views other than of the buildings on the other side. The staff are friendly, helpful and efficient.

We weren’t aware that there was a main road between the hotel and the port which caused noise but the hotel can’t do anything about that. I would recommend getting a room with a balcony which are higher up the property on floors 3-7.

Comfortable room with nice balcony overlooking the old port area.

Having to leave the keycard at reception whenever you leave the hotel is an inconvenience to the customer for goodness knows what reason. This may seem minor but when you are just coming in or leaving when the lone receptionist is handling a bill settlement or other lengthy customer interaction you have to wait. Its not a reason not to stay at this nice hotel but it did feel over controlling.

Great location and friendly staff.

The location and staff were excellent. Staff at reception were very helpful and accommodating.

Nothing.

Great location with best view of Vieux port and Notre Dame from afar. Magnificent! Got upgraded to family suite as it was a special occasion for us which we greatly appreciate the staff for arranging.

Nothing really

It was on the main drag but once the windows were shut it was quiet. We were in the midst of the action yet had privacy.

Location

The room was great, we had a balcony which overlooked the old port which was a vibrant and lively place, the location could not have been better. Plenty of good restaurants and bars as well as places to visit as well as boat trips. The lady who prepared breakfast was really friendly and made us welcome.

It was all very good really.

Great breakfast, lovely location, loved the groovy decor

Hotel restaurant was not so great: mixed quality of courses

The view and location was spectacular. Ot overlooked Marseille Old Bay.

Great room, big bathroom, super view with the port

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