La Residence du Vieux Port, Marseille

Great Location and staff. Older property and a bit worn .

The location was wonderful for our short stay. Lots of restaurants nearby, the Hop On, Hop Off bus, the ferry and many attractions were easy to access.

Wonderful friendly service, large room with a beautiful view.

location brilliant

nothing

Perfect location- close to Historic Le Panier, the amazing docks, a good selection of bars (cravalle), cafes and shopping. The views from the room overlooking the docks, sitting in the sun…

- The location - Very friendly and helpful staff - Has a very nice style

The bathroom didn't have any towel racks.

The staff was incredibly friendly and the location was perfect.

View from all windows

Price

Right on the port, close to museums and churches and restaurants.

Amazing location

N a

Location and balcony overlooking the old port!

The personnel was very attentive and the room was spacious. Comfortable bed and the location was perfect. The view from the room was great. The hotel has an agreement with parking nearby and offers a discounted price of 14 euros per day.

Exceptionally clean, hospitable staff

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Fantastic location, small but comfortable room with balcony overlooking the waterfront, great staff

Water in sink and in shower very slow to drain

Great location and staff

The situation , very neat any transportation and shopping centre.

Nothing

The view over the Vieux Port of Marseille and Notre Dame de la Garde is impressive from the room, which was very comfortable. The next best thing is the location, walkable from the train station, bus stops right in front, metro just around the corner. Very friendly reception desk.

The hotel was in the best location for city and port sightseeing, the room was well above our expectations, it was well equipped and very comfortable, the staff were very friendly and helpful with any questions we had re transport, places to eat and sights to see.

Very cozy small hotel in the best location with a wonderful view of the bay.

Location, view

A true 4 star hotel. Well equipped rooms with a nice design, lighting, sound proof, temperature and amazing view!

A great bargain. Over-looking the Viex Port with a nice balcony. Decor was lovely. Good bed. Very clean. Quiet. Everything we needed in the room and bathroom. Nice staff. Would love to stay here again.

Nothing.

Great location.

Nothing

View and location, very pleasant breakfasts

The loud singing of a man on the embankment kept me awake until one o'clock in the morning

Hotel is positioned around the port. It can be a rough area, especially on weekends, but that is just Marseille. Location is very central to everything and has good access to parking.

rugs in corridors need changing, cleaning staff need to clean under the beds, it was filthy.

Beautiful view of harbor.

Location on the harbor

Modestly furnished. Could use a few updates.

location, view.

no particular dislikes

The location is fabulous. Staff wonderful. Balcony of room was enjoyable.

Street noise and music at night kept me up.

Such a great position

When I asked if I could cancel my 2nd night Booking refused to help me out -- that's not the hotel's problem, that is a Booking problem.

Fabulous location, really comfy beds, wonderful views and loved the quirky design. Staff were also great!

Nothing

Nearby parking, central location, quick check-in, large clean room with hot shower, comfortable bed and view, friendly staff

Nothing

The location was perfect. The rooms were perfect.

Nothing.

Location and the view balcony.

Location and the view

Daily room make up was a little late We have a habit of taking an early afternoon rest, the late room make up interrupt our routine

the view and location

no restaurant open for dinner

Beautiful rooms with great facilities - perfect location and a wonderful view 😀

Nothing at all!

Great location and aspect

Lack of hooks and desk space

Fantastic view. perfect central location. Great buffet breakfast. Helpful and pleasant staff.

soft furnishings and carpet in bedroom starting to look tired but easily forgotten when you look out the window….at THAT VIEW…

Fully recommend and would stay here again. Great location, wonderful, kind, friendly staff, and an amazing room full of character and a view. Made our stay in Marseille memorable.

Everything was perfect.

Lovely decor and original works of art. Fantastic position and views.nice breakfast and very comfortable

Our second stay. Lovely helpful staff, great room and decor, amazing view. The breakfast was also very good. Liked the bathrobes and slippers,also the tea making facilities and coffee pod. Complimentary water in the room, too. Lovely vibe to the hotel.

Doorknob came off the balcony door and would not go back. Housekeeping fixed the problem very speedily but it must have been faulty for some time. The doorlock to our room was stiff to open, had to try several times, and use a lot of strength. Again, it can't have been a sudden problem. However, despite these minor problems I would always return when in Marseille.

Loved the location and the staff.

Nothing

La Residence is very well situated for exploring the historic and harbour areas of Marseille - you are very much right in the thick of everything! It is: - impressive from the outside; - has a very attractive and large reception area; - has rooms with amazing harbour/cathedral views; - decorated in a retro and unusual fashion; - the room/bathroom was relatively simple but was clean and covered all of our needs for a one night stay. We did not have breakfast or use other amenities so cannot comment on these.

We did not like: - the very old/grubby, branded straw hat that was set out on our bed - a gimmick I don't think the hotel needs! - carpets in rooms maybe a little tired. However, considering the value for money and location of the hotel, this is a minor issue. * Not complaints about La Residence, just points to note for other travellers: - the location is centrally located in a busy city, so noise it to be expected. Our sleep was disturbed early Saturday morning with general noise from the harbour (in particular very loud music from a busker!) - The hotel does not have private parking due to location. There are a number of parking garages very nearby. However, experiences with these seem to vary (our experience was fine).

Excellent Service and Staff very friendly

Nothing

Great location. Great view of vieux port from the balcony. Helpful staff Clean room. Would recommend for a short stay!

There was a foul smell in the room as we entered but after opening the windows for a while it was gone.

Sylvie at the front desk was so helpful and kind!

The hotel is extremely well located in a fun and safe area of the Old Port with lots of good restaurants and stores nearby. Yet it is also a quiet refuge from the bustle of all the tourists. The staff is quite small, but attentive. The room was very ample for our party of three. We enjoyed the view of the port and the surrounding area.

The hotel advertised as being a bit more luxurious and spiffy than it really is. It is a good four-star hotel. I am not sure it would have been comfortable for a longer stay.

Outstanding location, excellent views and easy walk around the area. Close to major links and indeed the port of Marseille. Rooms decor could be updated but it goes with the aesthetic and the room is airy and very spacious. Good minibar

Unfortunately a dirty cushion with nasty looking stain on it. Other than that the room was very tidy and clean (it was only a topper cushion so nothing horrendous, bedding was clean).