Memmo Alfama Hotel, Lisbon

The hotel is in a great location in the old part of the city making it easy to explore Lisbon on foot.The staff were friendly and helpful. The beds were comfortable and a super buffet breakfast with cooked choices too including gluten free bread.

Lovely staffs

We had a great experience in the hotel. It is cozy and beautiful. The room was original, with a transparent glass bathroom. The staff was very friendly. It was a very enjoyable environment. We had a sea view, which made the stay even more pleasant. Breakfast was top! We will definitely considering to come back.

Sound isolation:)

Very comfortable room, area and hotel quiet, very clean. Staff all attentive and helpful. Would go again.

Nothing worth mentioning.

Quiet. Good service. Excellent views. Lovely breakfast. Good sized rooms. Friendly and excellent service.

Nil

Breakfast was superb, great selection of fruit to begin with then more hot food options and of course pastries. Must have the best views of Lisbon.

Room was a little odd shaped and lacked space.

We loved everything, and recommend this place highly. Easy to walk all over the old town. Evening atmosphere looking over the Tejo and the old town terrific. Staff just great and welcoming.

Location of the hotel is in the central area of Alfama district and is close to all the good foods and restaurants. View from the hotel terrace is great with lots of sunshine the whole day. Breakfast had lots of selection of fresh bakeries, fruits and cereals and the staff was very friendly. Overall it was a very pleasant stay for us.

The room is a bit small with very limited space for luggage.

Small quaint hotel, great staff. Near to attractions

The best of the best in everything! Great location close to all main sightseeings but inside the street. Polite and caring personal speaking good English. We will come back for sure!

Incredible experience at Memmo! We were charmed and fell in love with it. Little details were in every corner, and even the smell of the hotel is exquisite. The level of customer service is unparalleled. We felt welcomed and treated extremely well from the very first moment we arrived, until the last one when they were calling a taxi to take us to the hotel. The breakfast experience was wonderful, with all the staff bending over backwards so we could enjoy ourselves. The room was clean, comfortable, cute, romantic, bright, airy… we loved it! The lotion, body wash, shampoo, everything was top notch. The location was PERFECT, right in the heart of Alfama, which is one of the most romantic, historic, charming and intriguing neighborhoods we’ve ever visited. All in all, this trip to Lisbon was magical, and our stay at Memmo was a big part of it. Obrigado to all the beautiful staff at Memmo, we can’t wait to visit again. Jesus Villanueva & Gerard Sanchez Dec 19-23, 2024.

It was perfect.

The property's location, amenities, customer service, and breakfast were exceptional. The room was clean, the staff provided helpful service, and the hotel's proximity to numerous attractions was ideal. Bianca delivered outstanding service, contributing significantly to a flawless stay through her helpfulness and respectful demeanor. All staff members provided exemplary service. I plan to return next summer and will specifically request Bianca's assistance; her continued employment is highly recommended as she is a valuable asset to your team.

Very conveniently located, the staff were all so nice and helpful. The breakfast every morning was amazing.

Nothing

The staff is amazing

Thee most beautiful view of Alfama

Location could not have been better, excellent views from the terrace. The breakfast was more than adequate and the staff were so nice and helpful. Great value for the price!

Glass Bathroom door, bathroom was a little small but still manageable.

Friendly helpful staff and location

No room cleaning during stay.

Brilliant location with a cosy atmosphere and lovely staff

The location of the Memmo Alfama is excellent, with tremendous views across the Tejo river as well as across the roof tops of the old town. The terrace, with the swimming pool, are charming and the breakfast is outstanding. All in all, this is a super boutique hotel which will not disappoint you.

Terrace and bar area - informal breakfast

Minor detail really - but we were in Room 1 and the door into the public toilet could do with a soft close mechanism as it bangs sometimes. Fortunately it was lightly used so didn't really disturb us - but would be an easy fix

The outside deck and terrace offered great view and was a wonderful place to relax.

Could have done with a bit more cupboard space in the room.

Beyond the gorgeous property and stunning views, the staff was extremely kind and accommodating to me during my entire stay. From start, when I arrived early, to finish, when they helped me book a car to the airport and everything in between, I am forever grateful to the people who made my stay in Lisbon SO extra special. I didn't have air conditioning and they were quick to resolve my warm room. I was greeted with sweet little candies as a welcome when I arrived and the staff was always available for a recommendation and a hello every morning. I appreciated how clean and sunny my room was and it was perfect spot for my holiday.

Loved it!

Loved all of it! Must stay here again!

Lovely, quiet hotel with the opportunity to enjoy the views from the terrace. The staff were extremely friendly and helpful. The hotel was spotlessly clean. Super breakfast including a continental buffet of cold meat & cheese, crossant & pastries, fresh fruit & yoghurt, cereals, and a freshly cooked breakfast to order.

I would prefer more traditional breakfast seating rather than the low sofas, chairs, and tables.

Amazing location and view! Loved our stay! Breakfast on the terrace was unbeatable

Not all of the front desk staff’s experience was in line and expectations of the hotel price tag.:

The Hotel is really nice situated with a perfect view and walking distance into the Alfama old City. People are really nice in the Hotel and always friendly.

The position overlooking the Tagus. Pity about the Cruise ships spoiling the view!

Nothing

Phenomenal -- the room, the breakfast, the common spaces, the terrace, the staff, the thoughtful design touches, the location.

The staff is outstanding . The view at the rooftop is absolutely amazing! Facilities are great! Loved it

Position, views and staff

Very small rooms on top floor and very restricted views. Price reflected the position of the hotel, the staff and the views from the terrace , but not the size of the rooms!

Hotel with the only roof top terrace in old Lisbon. Has a better view than the tourist viewing point at the top of the hill!!

Nothing

Everything. Beautiful. Crystal clean. Fabulous people/service! Location, literally everything.

Breakfast was brilliant & Monica overseeing proceedings was exceptional. We loved the view from our room. Amazing! Roof top bar staff brilliant! Compliments to housekeeping who had very high standards. And then on to reception - the jewel in the crown. Again exceptional! Leonardo showed us around & explained all areas of the hotel. Cannot remember all names of those on reception (so sorry) but you were all wonderful! Today my husband phoned the hotel to make some enquiries about making a booking for next year. He spoke to Arielle (we had met before). What an outstanding young woman - so so informative, beautiful command of the English language & above all a genuinely lovely person. Last but not least, the brilliant young man who was responsible for the cleaning of the communal floor areas. He would always stop work to allow guests to continue their travels. Always with a smile & great courtesy. Huge thanks to you all.

Feel guilty finding any fault - bathroom was a little compromised (cleanliness excellent) & a little surprised by how small the pool was (now I’m sounding like a complete diva!). Totally understand that land is at a premium in cities such as the gorgeous Lisbon.

Lovely hotel with friendly view, delicious food&drinks and very friendly staff. The view from the rooftop is amazing!

The view, the service, the amenities… we loved everything about it!

Loved the building and the location. Staff was very friendly. Loved that it included a walking tour with Manuel, very interesting. Manuel let a great tour, loved learning about the Alfama district one of the oldest in Lisbon. Just excellent, especially on our first day of the trip. A wonderful introduction to Portugal. Breakfast was well prepared.

Nothing

Gorgeous views and upscale accommodation

Pool was more for looks than use

Great location, rooftop bar with fabulous views, very nice and helpful staff.

Room a little small

The hotel is a bit hidden within Alfama which gives the accomodation its charm. It has a very relaxed atmosphere and everyone there is super friendly. The view from the terrace and the pool is absolutely amazing. Just sitting on the terrace and enjoying a glass of wine while taking in the breathtaking view was one of our favourite things to do in whole Lisbon.

Staff were universally helpful and friendly. Lovely terrace with pool and view

Room was slightly small for the price. Friends had a bigger room so it’s just pot luck

The hotel was beautiful with an amazing view and facilities. The location was fantastic.

I enjoyed most things. The bathrobes were too small. The rooms were also a little on the small side.

Absolutely loved our stay! The rooftop tapas, drinks and pool were the perfect respite from the heat in the city. Highly recommend!

Lovely design. Great staff and good facilities. The food- breakfast and lunch were great too.

The only thing was not having enough shade around the pool area and the ability to lounge there. They were having issues at the time and hopefully will be resolved soon.

Staff were excellent and location was very good

Nothing, it was great

Beautiful hotel with lots of character and history. Great location. The outside area and views were amazing would highly recommend. The bar staff were very friendly and the service was great.

I had one of the small rooms which was beautiful but next time I would like to have a larger room.

The best hotel experience I have ever had.

Great location, close to the tram and other tourist stuff that I panned to visit. The staff was super friendly.

Navigate Lisbon’s narrow streets is always a challenge, we arrived via Uber, but the driver did not know he would be able to make a turn in front of the hotel, so we had to walk with our bags this narrow street to get there. I did not see any vegan options on the menu (breakfast).

Great breakfast. Great location. Loved the pool and outdoor terrace and view.

Nothing

Fantastic location and hotel facilities. Staff are extremely professional and attentive. Very impressed with the hotel, definitely would come back again.

Very good service, attentive staff, tasty food (breakfast, tapas) and cocktails. Great design of the hotel and a pool with the amazing views of the old city. We also enjoyed a free guided tour of Alfama

Nothing

Location is amazing, views from hotel has to be the best in Alfama. Breakfast was very nice and the staff are outstanding. I was very impressed with the service throughout Lisbon, would definitely come back.

Pool could have been bigger 😉