Memmo Alfama Hotel, Lisbon

breakfast is exceptional, welcome day was suprising exceed our expectation, from staff to free chocolates, water in room and very clean room, it is very quiet is great. Terrace view is a perfect plus. Yes I recommend this hotel to anyone

nothing

Very we’ll located!!

Amazing rooftop terrace with pool and the best views; best location in Lisbon!

Incredible service (Thiago was absolutely amazing). Perfect location. Would stay here again and recommend to anyone!

No complaints

The staff were amazing. Thiago at the front desk was helpful recommending sights to see, Trolley 28 "tour", local restaurants (not tourist food), and he even broke our large Euro bills for tipping money. The morning breakfast is outstanding. Very good quality meats and cheeses and delicious cooked egg dishes. The views from the pool and terrace area amazing. You can even see your cruise ship arrive. The location is in a great area (Alfama) and is safe with many hidden local restaurants to visit. And if you get the chance to attend the Memmo hotel Wine/Dinner and Fado music show, do it!!! The wines were awesome as were the menu items. And the live Fado show was fantastic with included history of Fado. I can't recommend this hotel enough!!!

There was no desk to work on a computer but most historical European hotel rooms are smaller and do not have space for a small desk. Not a real problem, but guests should be aware of it in case they plan to work while staying at the hotel. If so, my suggestion is work from the dining area or even the terrace area with the fabulous view.

The breakfast was great. The staff at the front were very helpful, especially the men.

The breakfast wait staff seemed a bit clueless or were not well trained. The woman at the front desk did not seem friendly. The eating options in the neighbourhood seemed limited, but your hotel does not control that.

Great location and staff

Advertise oceanfront rooms were a bit of a stretch.

Breakfast and location were very good. The staff were great.

It was very cool in the building. We could not eat upstairs though we would have liked to. Beautiful view.

Design focused hotel. Beautifully decorated rooms and reception areas Breakfast was delicious Staff very helpful and friendly

The seating area in the breakfast area. Not enough standard style seats. Low sofa style seating which was too low to be able to eat at the table comfortably.

Breakfast was very good - small healthy buffet and choices specially prepared from menu . Modern boutique decor and design throughout the hotel - beautiful rooftop bar and infinity pool for the warmer months ! Staff were very helpful and professional - calm peaceful atmosphere throughout the hotel.

The room requires an extraction fan in bathroom - it was v damp and steamy and had no ventilation unfortunately. Also the modern drain in bathroom sink was rather smelly ….. Seats and tables in lounge / breakfast room are extremely low - tricky to sit at if you are of a certain age group !

The breakfast was excellent. There is a rooftop deck that has gorgeous views of the city where you can both eat and drink. It is very close to the trolley lines and an easy walk from many sights. The staff were pleasant and helpful. The bed and shower were excellent.

The only marginally negative thing I can think of is that there is about a 50 yard long small road that goes to the front door from a main road that is between buildings and seems a bit dark when you are walking back at nite though we had no problem at all and did not encounter anyone sketchy there.

Location was excellent right in the heart of historic district.

Everything was great

I love Memmo Alfama. I'm a guest whenever I am in Lisbon. It's got style and comfort. They know about hotel management. Besides, this time I had dinner in their restaurant every evening and loved it too. Their breakfast is not good; it's fabulous, in my opinion. Their staff is courteous and attentive. Lisbon is especially charming because of Memmo Alfama.

My stay was short this time. :D

Beautifully appointed, great views, and extremely welcoming and attentive staff.

There was nothing we did not like. From arrival to check-out, we had a wonderful stay.

Beautiful, peaceful property right in the heart of the old town with spectacular views! The staff were all welcoming and helpful, the rooms were small as you’d expect in a European city but well equipped and beautifully designed.

Nothing,

Charming and luxe feeling. Lovely poolside bar for door and drinks

Lovely hotel in a great location. Worth booking for the terrace alone- million dollar views. We only stayed for one night before boarding a cruise. The hotel is very close to the port, and we enjoyed seeing the ships arrive and depart. Staff was also excellent.

The views from the terrace were amazing! The shower and the proximity to the cruise terminal.

The size of the room. It was very cramped despite being rather pricey.

The views from the terrace were among the best in the city

Nothing

Amazing location. Right in the center of the city but also not right on the main road. Incredible view from the terrace.

Impeccably presented and welcoming. High standard of service.

Beautiful boutique hotel. Attentive and friendly staff who helped us with everything from booking taxis to buying train tickets and more. The views from the wine bar and rooftop were amazing, and it was nice to be able to hang out at night and to use the outdoor blankets when the temperatures had dropped. The shower in our bathroom was nice and the water got hot. The “mailbag” and the robe and slippers in our room, the music playing in the hallway, and the vases of fresh flowers around the property were a nice touch, too. Loved the little reading nooks (even left a book I’d finished to add to the collection) and the poem on the wall about the experience of traveling were inspiring. Lots to see in the area, too.

Location and staff

Nothing

Terraced bar and restaurant area. Location. Front desk staff.

Room service was later in afternoon. We would leave in morning for activities come back and sometimes housekeeping hadn't got there yet.

Free Walking Tour Fado Evening Very helpful and friendly staff

Room size rather small and shower access difficult (heavy glass door)

The staff were friendly and welcoming. I arrived early, and dropped off my bag while I walked around Lisbon. When I checked in, my bag was waiting for me in my room. Throughout my stay, all the staff made the point to say hello and ask how I was doing. The room was spacious and had a great view of the city. it was definitely a room intended for couples since the set up allowed a view into the shower from the bed. :-) The hotel also offered plenty of activities like a walking tour and a fado show. They also had an on-site restaurant. It was in a good location as well; not too noisy at night and not as hilly as it could've been in that neighborhood.

I liked everything. It was definitely the most expensive hotel I stayed in during my trip in Portugal, but I felt the service and the amenities made up for it. I would definitely stay here again as well as recommend it to friends.

Location, views, a beautiful outdoor patio, bar and restaurant.

The room was small, but I have found that with most of the hotels I have stayed in Portugal and Spain.

Everything was perfect, the location, the quiet nature of the room, the staff and how attentive they were. They did all they could to make our stay memorable. We are already planning our return next year!

Nothing

Awesome location right in the heart of historic Lisbon. Walkable to nice restaurants, easy transportation options, and very kind and knowledgeable staff, make sure to ask them for some recs. Also breathtaking views in the roof top area, having a breakfast there is quite an experience.

Very interesting design decision with a transparent door to the restroom (might not be the case in every room). I mean, not that it bothered me and my wife too much (after like 15 years together haha), but still.

Stunning hotel, intimate

The only thing I can think of is that the pool could have been warmer.

The hotel is in a great spot in the centre of Alfama, and the terrace makes the most of the view of the location. The hotel is very stylishly done, keeping much of the character of the main building.

The room was a little small and the exterior design of the building meant we couldn't see much from the windows without leaning out of them.

No place to lay out luggage

Great location, fantastic staff

The pool and deck area was great to relax and enjoy a drink at night . Staff were so friendly and very helpful. Close to good restaurants etc

Nothing

Location, pool and friendliness of staff

The property is gorgeous and ideal location

Nothing

Incredible location, cosy and clean rooms, gorgeous bar and such incredibly attentive staff. If we are ever in Lisbon again, this hotel would be our first choice!

Roof terraces exceptional with views of city. Staff great. Rooms fine

-

Great position in the old town. Incredible views from terrace, such a beautiful spot for drinks and breakfast. Pool an added bonus to cool off.

Nothing!

Superb location and roof terrace with pool overlooking the old town. Beautifully designed rooms and great food. The staff are extremely friendly and helpful. Very relaxed atmosphere.

The rooms lacked wardrobe space a little bit and the roof terrace would have been more usable throughout the day with better shading but these were minor things.

Beautiful old property renovated to high standard. Lovely charm and quirkiness to it. Views from the rooftop superb both of old town and the sea. Fantastic considering right in Alfamma district. All staff were so helpful and keen to make your stay as smooth as possible. Highly recommend this hotel.

My room needed opaque glass in bathroom door.. fabulous room but if you like your privacy when in bathroom( toilet) then this is an easy fix for hotel. Service from staff was a bit chaotic at times… experienced staff were fantastic but newer staff seemed lost. Really needed someone in charge at times. But saying this they were all great , friendly and so helpful. I would definitely return and highly recommend!

Roof terrace and views

Additional cost for breakfast

Breakfast didn’t start early enough on a day when we had to be out at 7:30am and there was no other option either that the hotel or nearby. So we started our day hungry.

Design, location, view

Nothing

Stunning views, beautiful comfortable rooms, excellent food, and the staff was unbelievably kind snd helpful.

It is tucked away, so on foot it is difficult for people with mobility issues. Lisbon is not terribly easy for handicapped folks.

Pool and bar area was delightful

The hotel was in a great location in Alfama. We took advantage of the free walking tour provided by the hotel, which was great. Staff were really welcoming and friendly. The pool is fantastic with great views of Lisbon and plenty of spots to enjoy the sun and view.

N/A

Clean

The hotel was phenomenal- booking.com was a terrible platform to use. You’ve started using bots that spew out garbage emails. I will never use any of these intermediaries again and will build a direct relationship with the hotel in future

Booking.com has actually become like lastmiute. Horrendous. I will only ever go direct to the hotel in future they were helpful and actually gave us the service we were paying w

Perfect. Nilson and rest of the staff 👌🏻