Alila Bangsar Hotel, Kuala Lumpur

Hotel is very clean and tastefully designed. Thoughtful gestures such as chauffeur service to nearby/main malls.

Lift lobby design meant that it can take a while to come. Not a major issue but still something for travellers to be mindful of. Housekeeping service was inconsistent. I had a day when I left at 9am but the room was not made up despite it being 5pm, which is a little unsual compared to all my hotel experiences

The check in was very smooth and easy. We were greeted by a lovely receptionist. The room and overall hotel decor was lovely. The hotel is situated on the top floors of the building with great views of KL. Additionally the hotel is nearby some of the key KL attractions and food spots. We also loved how close the MRT station was you can get to the city center in about 15mins.

Nothing comes to mind, overall we enjoyed our stay

Friendly staff Cosy environment

Amazing hotel

Good services and lovely staff

Amazing hotel good service

The view and the bed and the staff are so lovely

The staff at reception have excellent manners!! Kudos to Shafie for always being his personal best. We also would like to commend the housekeeping boy at level 39 for his speedy and very good service! Thank you for the unlimited coffee and ice tea at each lobby level for guests use. Very thoughtful gesture indeed. Not forgetting the tidbits too.

There was no mini bar stock. Hope u can consider having them.

Great place. Very comfortable space. Excellent location, with malls and food joints nearby. Highly recommended for family stays.

Swimming pool was not ideal. Small lap pool only.

Clean and convenient

The vibes

The cleanliness of the place should be at higher standard. The towels were smelling bad but generally acceptable.

Room was spacious and clean ! Love the bathroom . The staff was very helpful and polite

The parking was a bit difficult as you need to go thru 3 different lifts to get to your car from your room

Lobby is so high up 😂

Is my 2nd time here, everything is well tidy and upkeep, is as good as it shown on its property photo

If my memory serve me right, their shampoo and amenities used to be Aesop and not anymore now

The room and the breakfast!

The room took a big of time to get cool

The balcony room

The lifts

Love the minimalist decor. Well maintained considering I haven’t been back in 5 years and the property is still new. Love the functionality of everything. Esp love the extras like free flow snacks at the lobby and ice tea!

Location wasn’t linked to or within walking distance to a mall

Comfort and cleanliness is top Notch

Location is bit far

Stunning hotel on the 40th floor, showing you skyline views of KL. Beautiful facilities and helpful staff

Great services, staffs were very friendly.

Really well designed rooms finished to an incredible standard. Delicious breakfast and friendly staff. Just across the sky bridge from bangsar LRT station as well, super easy to get to from the airport with the KLIA ekspres. Great views from the room and pool deck!

The interior design is so chique and posh, you also get complimentary snack and drinks on every level, amazing price with spacious bedroom and nice view overlooking KL city centre, amazing breakfast with Western and Malaysian food options. Without any doubt I'll be happy to book Alila Bangsar again whenever I'm in KL!

You need to go up to level 47 to check-in, and the bedrooms are a few level down. The concierge / bell boy can be hard to be found at the Ground Level, need more information to direct guest to the lobby.

Staff were wonderful and the room was incredibly comfortable with a great view over Kuala Lumpur. Very handy location close to Brickfields. The pool is fantastic.

housekeeping service can be a bit slow, have to call several times for them..

My go to hotel in KL.

good location at least easy to commute , staff efficient but not presenting the facility, the coffee shop os just ok however the fine dining is very good... great large room

the lighting layout is too complex never found the switch for the wc and the showe

staff were exceptional and the room we had was just lovely!

Great room nice staff

Just the lift wait a little bit long

Beautiful, spacious and clean modern room, great restaurant on-site and room service, lovely views of the city

The loungers in the pool area are not good for sitting on, as they don’t have a proper backrest. Also no one on the pool bar, it was a self-service via a telephone, would be good to have someone there serving drinks

Great customer service - special thanks to Adam for helping me get in touch with my friend in KL after I lost my phone. He went above and beyond to assist me. Thanks so much Adam!

Friendly and helpful staff Clean rooms

the room was spacious, the bed was so comfortable, the smell is good, has 24 hours free drinks at the floor living area.

the tv channels sometimes lagging, no utensils provided in the room

We live the calm atmosphere of the Alila. We very much appreciated the upgrade, though I do think that some areas of our suite needed attention. The rug, curtains and grout around the tiling all appeared a little grubby and worn.

All good, lobby in 41 floor. Room was 38 floor. The view from room and the lobby was super cool. Your are top off.Breakfast was good. Bed was comfortable.

Couldn’t be more happier staying here

Attentive staff and comfortable environment, spacious room with nice views.

cleanliness could be improved, lighting controls in the room as well.

Beds super comfortable, the whole look of the hotel is nice and it smells very good. Free coffee and tea. Thank you!

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Familiar been here several times before, it’s my happy place

NA

Everything.

Nothing.

Helpful staff. Great facilities.

Room exceptional !

None

Design

Toilet paper is too rough and not very environmentally friendly. The lift to the ground floor from level 41 does not have any air ventilation. Slow and stuffy.

Alila is a beautiful hotel with stunning views. Our room was massive with a sitting area, desk, mini-fridge, kettle, and all the amenities we needed. The 40th floor pool was gorgeous and located within a nearly enclosed roof, ensuring lots of shade during the brutally hot afternoons. The location is perfect with a connecting walkway to the Bangsar LRT.

Accessible location in Bangsar. Property feels fairly new/renovated. Good in room and common facilities. Spacious rooms (ours had 1 king and 1 sofa bed, so can fit 3 adults easily). Comfy beds, relaxing shower/bathroom area, ample storage. Staff were very attentive and tried their best to accommodate our request of having our rooms near each other. Staff at Botanica restaurant was super! Nice breakfast and decent dinner option too. Overall very happy with Alila Bangsar.

Everything

Lovely clean hotel

The street where the hotel is built was a little run down but a great location for Indian food

Spacious room

Not able to stream on the tv. Limited tv functionality.

Modern with an industrial style, beautifully appointed in all areas. Fantastic bathroom with fragrant toiletries and powerful shower.

Nothing

- Room is cozy and well designed. - High floor with awesome city view and non-existent noise from traffic - Awesome staff especially the reception team - Rare find of peace and quiet hotel within crowded city area

- Nearby convenient store require some walking distance and route quite dark, but overall location wise is great.

Kriss at reception was so welcoming and informative. The accommodation was spotless. The breakfast was outstanding, and the staff were very friendly

Nothing

Modern

Nothing really

The rooms have an amazing view. Breakfast is great, but the host at breakfast is exceptional. His energy is wonderful, and absolutely puts a smile on your face when you get to meet him.

I wish the pool was open air, but the views from it are gorgeous