Alila Bangsar Hotel, Kuala Lumpur

housekeeping service can be a bit slow, have to call several times for them..

My go to hotel in KL.

good location at least easy to commute , staff efficient but not presenting the facility, the coffee shop os just ok however the fine dining is very good... great large room

the lighting layout is too complex never found the switch for the wc and the showe

staff were exceptional and the room we had was just lovely!

Great room nice staff

Just the lift wait a little bit long

Beautiful, spacious and clean modern room, great restaurant on-site and room service, lovely views of the city

The loungers in the pool area are not good for sitting on, as they don’t have a proper backrest. Also no one on the pool bar, it was a self-service via a telephone, would be good to have someone there serving drinks

Great customer service - special thanks to Adam for helping me get in touch with my friend in KL after I lost my phone. He went above and beyond to assist me. Thanks so much Adam!

Friendly and helpful staff Clean rooms

the room was spacious, the bed was so comfortable, the smell is good, has 24 hours free drinks at the floor living area.

the tv channels sometimes lagging, no utensils provided in the room

We live the calm atmosphere of the Alila. We very much appreciated the upgrade, though I do think that some areas of our suite needed attention. The rug, curtains and grout around the tiling all appeared a little grubby and worn.

All good, lobby in 41 floor. Room was 38 floor. The view from room and the lobby was super cool. Your are top off.Breakfast was good. Bed was comfortable.

Couldn’t be more happier staying here

Attentive staff and comfortable environment, spacious room with nice views.

cleanliness could be improved, lighting controls in the room as well.

Beds super comfortable, the whole look of the hotel is nice and it smells very good. Free coffee and tea. Thank you!

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Familiar been here several times before, it’s my happy place

NA

Everything.

Nothing.

Helpful staff. Great facilities.

Room exceptional !

None

Design

Toilet paper is too rough and not very environmentally friendly. The lift to the ground floor from level 41 does not have any air ventilation. Slow and stuffy.

Alila is a beautiful hotel with stunning views. Our room was massive with a sitting area, desk, mini-fridge, kettle, and all the amenities we needed. The 40th floor pool was gorgeous and located within a nearly enclosed roof, ensuring lots of shade during the brutally hot afternoons. The location is perfect with a connecting walkway to the Bangsar LRT.

Accessible location in Bangsar. Property feels fairly new/renovated. Good in room and common facilities. Spacious rooms (ours had 1 king and 1 sofa bed, so can fit 3 adults easily). Comfy beds, relaxing shower/bathroom area, ample storage. Staff were very attentive and tried their best to accommodate our request of having our rooms near each other. Staff at Botanica restaurant was super! Nice breakfast and decent dinner option too. Overall very happy with Alila Bangsar.

Everything

Lovely clean hotel

The street where the hotel is built was a little run down but a great location for Indian food

Spacious room

Not able to stream on the tv. Limited tv functionality.

Modern with an industrial style, beautifully appointed in all areas. Fantastic bathroom with fragrant toiletries and powerful shower.

Nothing

- Room is cozy and well designed. - High floor with awesome city view and non-existent noise from traffic - Awesome staff especially the reception team - Rare find of peace and quiet hotel within crowded city area

- Nearby convenient store require some walking distance and route quite dark, but overall location wise is great.

Kriss at reception was so welcoming and informative. The accommodation was spotless. The breakfast was outstanding, and the staff were very friendly

Nothing

Modern

Nothing really

The rooms have an amazing view. Breakfast is great, but the host at breakfast is exceptional. His energy is wonderful, and absolutely puts a smile on your face when you get to meet him.

I wish the pool was open air, but the views from it are gorgeous

The location is nice, as well as the bed.

It didn’t feel like a 5 star hotel.

The room all very nice, serviced all good . Swimming pool very small…

Have to take lift from carpark to lobby, then take lift again to level 41 for checkin lobby , then go to another lift go for hotel rooooommmmmm.

Alila Bangsar Kuala Lumpur ia an out of box luxury heaven İt is what I call a quite luxury great location great staff Great design in every detail

Nothing

The pure luxury it offers The room and bathroom space is so nice and comfortable The bed is to die for.

The food is the only hiccup in this hotel The selection for the western pallet is very limited Apart from the egg section the rest on offer leaves a lot to be desired.

At first, I didn't know what to make of the Alila. However, after a few nights, I really started to appreciate how private it is. Being on the 41st floor, tucked away in Bangar, it's exactly what I needed. Privacy!!!

Nothing major, a suana, steam room would have been the icing on the cake ✌️

Very nice hotel and excellent staff

Location a bit out of centre in the little India area. Lucky grab is cheap

Comfortable

Parking fee is abit expensive

The staff was very warm and welcoming. My clients had a wonderful stay there. The staff was very helpful.

The staffs are very friendly and welcoming.. The lobby smells nice ✨ The breakfasts are nice too, there's choices to pick

rooms are modern and minimalistic. spacious, clean and has everything you need. The pool area and other facilities are well maintained.

The way lifts are setup. It’s bit of inconvenience to use multiple lifts just to go to ground floor

my room’s balcony!

Not that i can think of.

The room is spacious. The toilet is good. Everthing is so clean.

I loved everything about the place. I highly recommend.

Everything

Nil

Simply love the cosy and boutique feel of the hotel. Less crowd and away from the bustling shopping belt. The whole design of the hotel is just splendid! The bonus was the coffee & snack corner at the lift lobby of our floor. Nice place to enjoy the local snack with a cuppa! The view was magnificent!

Good location Quixk reply from staff

There were folks partying in the hallway on our floor so we complained and also moved to a room On another floor.

The reception and pool area is beautifully done. I feel a sense of calmness and tranquility when I am there.

The surrounding neighbourhood looks rather run down. But that’s ok, I GRAB everywhere I go.

Like the room and the balcony. View is quite good too. Staff are well trained.

Balcony can be improved by having a roof/cover rather than open to the sky, as it doesn't work when it rains. Also it is not well cleaned on the balcony.

Clean

Location is not good

The facilities were excellent overall, staff always wonderful. Breakfast offered a wide variety of options, and room service was decent, though not outstanding—I received the wrong order, and unfortunately, I didn't have time to wait for the correct one. The location was convenient since it was directly across from the office, but for sightseeing, you might want to consider staying closer to the city center.

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Check in staff was very friendly

The inroom dining system wasnt working well.