Pera Palace Hotel, Istanbul

Everything was excellent

Beautifully preserved and great location

Tried a few cocktails and they were not well made. Staff not very friendly. Multiple power cuts during stay and construction going on in building opposite which caused a noise from early in the morning. Due to the stay being over national holiday there was an event in the hotel for one night that had music playing loudly till late and facilities were not available. It is bad form for a hotel to not preemptively warn guest about possible disruptions as the price point for the rooms is on the expectation that all facilities are available.

What we liked - it's a unique historical hotel. Great service from the staff - they helped with anything we needed. Spacious room, tea/coffee making facilities and even an umbrella in the room, comfortable beds. Huge selection for breakfast and good quality food.

Small things that could be better - we could hear some noise in the street even with windows shut, and bathroom drainage could be better

Breakfast was excellent

Beautiful hotel. Very convenient. The staff was amazing and extremely accommodating. Amazing location, very safe, and near wonderful restaurants

Beautiful old building but with great facilities. Location was perfect as was the staff. The concierge went out of his way to help

Nothing.

excellent location, excellent breakfast and excellent room, clean, spacious and with a nice Golden Horn view... This place has a well-deserved reputation and historical value. Nothing to add...

Price was a bit higher than expected, but I can understand the reason behind. In every detail, you feel the comfort and luxury.

Loved the location and the service. Very comfortable.

Not enough lifts.

All went well - this isn't a modern hotel and therefore it is not realistic to expect all facilities that would come with such an establishment. However, the history, restoration and general ambience more than make up for this. Will come again.

Little bit of confusion with billing due to taking a significant deposit on arrival (room fee plus extra) and then when leaving appearing to take the full amount again, including giving us a receipt for the full amount. 24Hrs later (after we got home) Revolut adjusted and it was correct, however it would have been good if the hotel had someone who could have explained better at the time, we ended up just taking on trust.

Very classy place! Location location location!

Too much construction etc in immediate vicinity

Beautiful, historic and friendly

n/a

The refreshing juices at the entrance were enjoyable, the staff were very nice in particular we would like to express our satisfaction with Mr Mehmet Can, the Mustafizur Kemal Ataturk musuem was fascinating and lastly the location was at the heart of the beyoglu district so it was a good stay overall.

The rooms weren’t refurbished so renovations would be a next step.

The building is stunning and full of history, with an impressive effort to preserve its original charm while offering modern luxury. I really appreciated the touches of old-world elegance, like the marble stool and the fact that my shower cabin had three independent showers — a small but unique luxury. Staying here truly feels like experiencing a piece of history without sacrificing comfort.

The breakfast felt a bit average compared to the overall standard of the hotel, and the room cleaning could be improved. I understand the last major refurbishment was in 2008, and while the hotel has aged gracefully, a minor update would make sense. For example, my TV didn’t support Chromecast, which would have been nice for streaming music or watching movies.

Good history and staffs.

The bathroom facilities are a bit old.

Perfect location for exploring Istanbul.

Everything about Petra Palace is perfect. The location, the staff, the rooms and amentiies. Reading about the history is an added bonus which makes you feel like you have stepped back in time.

Nothing.

Super nice historical hotel

Spa and sports center are below average

Wonderful historic hotel with exceptional design and hospitality located in the Pera district with lots of bars, restaurants and shops around. Nights were calm nevertheless. Everything was clean and the staff friendly and welcoming.

The building was built as a hotel to host high class passenger of Orient Express in 1895 and still serves as a hotel. You can feel the glory of the those times from the architecture, wide marble stairways, historical wooden elevator, paintings, antique furnitures and chandelier. Best place for whom like history and luxury. It is like a time travelling but in a modern hotel. I stayed in king room, 5th floor, clean and comfy, no traffic noise. I used pool and jacuzzi, clean and silent. Hotel staff is very helpful especially Esma was so nice and even offered a free tour of the hotel. I will definitely visit again.

Nothing really. A minor thing: Pool area can be slippery on bare foot, anti-slip bands on the floor will be helpful.

The location was excellent, the staff very good, and it felt special to be in such a historically significant place. The hotel does a good job of making this history accessible. The room was comfortable and clean and the hotel quiet.

This hotel has more history than most other Istanbul hotels added together. I stayed here in 1995, 2005, 2013 and now 2025, since a major refurb in about 2010 it’s been a genuine 5 star hotel. Our bed was incredibly comfortable, our Greta Garbo corner room was absolutely lovely.

I’m only sorry we couldn’t see the Agatha Christie room 411 as it was occupied.

Great to live the history and the moment

Bit noisy the walls dont have any soundproof but wasnt any major issue and not any view

Amazing property, takes you back in time, you can really feel the vibrations of all the events that took place in there. Huge 👍🏻 for the quality of the tea time and the charming old elevator.

Not all staff was at the right professionalism level that should be expected, the place could use a more appropriate interns/ pro ratio

Great historical hotel

Couldn’t provide late checkout

The history. The location. The staff - they were fantastic. The room was lovely and very comfortable. The hotel was very accomodating and the guest experience was fabulous. Can’t wait to go back!!

It would have been nice if the inside bar was functional - given the history and what a lovely space it was.

A hotel where you can breathe in history and travel back in time... Very friendly staff, especially thanks to Esma, who guided us on the visit to Ataturk's room, telling us many interesting facts.

Beautiful historic hotel. Great location. Helpful staff and the breakfast was great

Nothing

Wonderful historic hotel. All the atmosphere you would want. Comfortable rooms and great location in Pera.

The history

There was a misunderstanding that the afternoon tea service was complimentary when it was not.

Such a Beautiful classic hotel in the heart of town. Location was great, easy walking distance to most places we wanted to go. Staff friendly and rooms were huge and great value for money.

Nothing

Great location, close proximity to excellent restaurants and shopping. Staff are friendly, professional and welcoming. The Jacky Kennedy room is very spacious.

The level 6 foyer has no a/c or are flow but thankfully we don’t spend much time here as we only passed through to reach our room.

Jacqueline Kennedy suite was both comfortable and historic. Enjoyed the tour of the museum room and historic elevator. Public rooms were extraordinarily furnished.

Shower was extremely slippery, poorly designed. Breakfast should have more international offerings.

In general, the hotel provides what one would expect from a 5-star hotel: great service, daily room cleaning, general cleanliness (although it's not clean enough for a crawling baby, it's clean enough for me) and tidiness, wonderful breakfast (and accomodating to a 1-year old baby too). There's an air conditioner, good noise-isolation and black-out curtains.

There are some minor moments that I was not satisfied with. I'm sharing this feedback privatly with the hotel.

It is an amazing hotel. We loved it so much.

Everything is perfect.

Staff exceptional. Facilities outstanding. Extremely comfortable rooms. Excellent location.

Not enough time to enjoy all the facilities.

Excellent classic hotel

Nothing

What a fascinating hotel, would recommend but obviously pricey

Bit strict on room cleaning g times

Loved the hotel - amazing history, beautifully decorated, good location.

Staff were ok but didnt go out of their way, not a major issue.

An charming and historically significant property, that for a few short days, we felt a part of.

A few of the key spaces were closed off to us as a conference was taking place whilst we were there.

Rooms and breakfast at the very top, as expected from an hotel with this history... the hotel is fantastic and the atmosphere you breath there... Staff excellent!

I asked for an high floor room, to avoid noise and they gave me a first floor room, although an upgraded room, the windows aren't enough insulated for the heavy traffic of the road underneath...

breakfast was delicious and inventive. great salads , but as a trans continental guest i would have appreciated a little variety of cooked vegetables , instead of all raw.

front desk could have k looked crispier.as a 5 star hotel is usually.. beautiful historic hotel..

Unique site, historical and very well maintained space. Seems like leaving in the museum, but with the comfort of a good hotel. Breakfast was excellent

Hairdryer was very difficult to use

The locations is perfect, near most of amenities in Istanbul walking distance. The staff was superb, specially Ekrem Emre,can’t wait to comeback again.

Nothing

Ambient. Staff. History.

Wi fi and spa. Not all places were available because of event.

As many already know, I guess, Pera Palace is one of the finest hotels in the world, thanks especially to its indescriptible charm (fruit of a rich history, but also of a very carefully kept balance between splendor of the past and the most advanced technologies of the present) and to the high standard of its services. We found again all these qualities, enhanced by the upgrading of our rooms (thanks, Booking!), so we had balconies with a view of the Golden Horn and Istanbul's amazing skyline. The breakfast was incredibly varied and tasteful - and yet we missed some fresh Turkish yogurt... Maybe next time!

It was not cheap, but all was absolutely splendid.

Pera Palace is an excellent historic property. Located on a historic street full of beautiful cafes and museums. This was one of the reasons to book it. It lived up to the expectation on this front. The room was appointed with beautiful historic furniture. The Lobby and the Salon were beautiful, the patina very evocative. We loved seeing the Kamal Ataturk Museum. Staff was warm and helpful. AND YET : Will I ever return here : NO. The reason is given in What we did not like.

Besides its historic and iconic status, the most important reason for us to book this hotel was the description of the Grand Suite we booked. It said that the large windows of the room open on Golden Horn/ Bosporus. THIS WAS NOT TRUE AT ALL. A small diagonal section of the water body was visible from a small angular balcony that was un-sittable because of the traffic noise. This was extremely disappointing and a letdown. We had booked a second three day stay at Pera Palace on our return from Cappadocia and Ephesus. We cancelled the booking and shifted to Sultanahmet. How much ever the historic importance and iconic location, the Sales Team has no business lying to guests.

Awesome hotel with a rich history. Delicious breakfast. Helpful and welcoming staff. Especially Ergun and Aziz.

Nothing.

The room’s view was not nice… looking into the construction and giving its back to the nice views, make sure you chose the right location. As it was a nice suite and in a bad location from view point of view.

Nice and authentic

Charm of historic hotel. Staff was excellent. Breakfast was extra but exceptional.

Small room with terrible view.

There was no view I looked over a construction site