Portrait Firenze Hotel, Florence
Expert reviews
“Michele Bönan, a Florentine architect, used midcentury furnishings and original photographs from the Ferragamo archives to create gorgeous 1950s-era interiors. The result is 34 rooms and suites worthy of interior design awards, and a lobby that feels like a sophisticate’s living room.”
“The Michele Bönan–designed interiors of this boutique hotel, which sits steps from the iconic Ponte Vecchio, might be the most strikingly modern in Florence. Book one of the Arno-facing suites with balconies to enjoy some of the best views in the city.”
Featured in Travel+Leisure’s Top 100 Hotels in the World.
“An exceptional hotel with a centralissima location and a discreetly luxurious atmosphere, Portrait Firenze’s sleek and sophisticated design will appeal to style hounds, but the space in the suites and the in-room kitchens make it an attractive choice for families too.”
What guests liked
- Fantastic location
- Excellent staff
- Ponte Vecchio
- Boutique style
- Comfortable beds
All you need to know
This five-star hotel offers the best of hospitality facilities in its modern rooms. The hotel is located on 4 Lungarno Acciaiuoli in the famous Uffizi district of the city. The hotel offers the best of amenities and facilities to guests in a stylish setting while the hotel rooms provide the best view of the city.
The luxury hotel is excellently located to some of the city’s most famous attractions making it a favorite among visitors (tourists and travelers) in the city. The famous Piazza Della Signoria is just a 5-minute walk away from the hotel while the famous Ponte Vecchio Bridge is only 30 m away from the hotel.
Other fascinating places and buildings such as Santa Maria del Fiore Cathedral which is 600 m away from the hotel and the Arno River are within walking distance from the hotel.
The hotel offers stylish rooms and spacious suites that are well-adorned with the most beautiful furniture and modern décor. The hotel rooms offer a full entertainment system which includes an iPod docking station, and an iPad.
The rooms feature other amenities such as free Wi-Fi for high-speed internet access, a flat-screen TV with cable channels and air conditioning. The private bathroom is fitted with Carrara marble and includes conveniences such as a hairdryer, bathroom slippers, and bathrobes. Other amenities such as a dishwasher and coffee maker are also available in the Portrait Firenze rooms.
The hotel offers guests an exclusive Lifestyle Assistant who will cater to the needs of the guest. The hotel restaurant serves the best of local and international cuisines made by a Michelin-starred chef.
Hotel deals & lowest price guarantee
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Location
Recent guest reviews
26 February 2023
Exceptional hotel both in elegance, service and location- truly 5 stars
This property is truly excellent and truly 5 stars. The room was not just elegant but also very spacious and well built with useful closets, two big bathrooms and plenty of plugs as necessary for modern travellers. The welcome details were exceptional - the staff left small gifts for our 3 kids which were truly appreciated and well received. The room had a kitchenette with microwave which is very useful when travelling with babies and toddlers. The staff was kind and helpful.
We thought that the bar and restaurant had closing hours which could be revised and rethinked. The (excellent) breakfast buffet closes at 10.30 which is too early when on holiday, and at night the bar closes at 11.30pm which is also too early when looking for an after dinner drink.
20 February 2023
Very welcoming and helpful staff.
Fabulous location, wonderful room with a river view, excellent staff.
Odd not to have a hotel bar.
11 February 2023
outstanding hotel with excellent service. lovely people which makes it simply wonderful.
Everything!
4 February 2023
This hotel is a real 5 stars!
This hotel is a real 5 stars! Firstly, the hotel is located right on the embankment of the Arno River in the very center of the city: close to the famous bridges and the street with Prada, Celine and other boutiques. This hotel is much better in comfort, breakfast and location than Four Seasons Firenze. Four Seasons has the advantage of having its own park, a large spa and a large lobby. Rooms and breakfast in Portrait Firenze hotel are much better. You will have to pay a thousand Euros for standard room at Four Seasons Firenze, and a good room of 40 square meters in Lungarno Collection will cost less - 650 Euros. I will stay in this hotel again with great pleasure.
I would return this hotel to its former name - the Grand Hotel Arno.
21 January 2023
Exceptional
The staffs are very kind and helpful. The rooms are very clean. Great location. Highly recommend
30 December 2022
We enjoyed our stay there; vey much recommend.
Has a great location, clean and cozy.
Great service, fantastic staff and good food.
31 October 2022
Elegant and royal hotel! Walking distance to the shopping areas and most important plazas.
The hotel is very elegant. The location is one of the best in Florence, within walking distance of the best shopping area and the most popular plazas. They Upgraded my room to a suite, it was very elegant and very royal. The breakfast was delicious and everyone has to try the nutella pie in the breakfast buffet. A special thanks to Adele she was amazing, Francisco, and Matteo. They were very helpful and polite.
Nothing, it is a bit expensive but very worth it.
7 October 2022
lovely place amazing staff
location very beautiful near from everything in the heart of Florence, Staff are very helpful and working very hard to satisfied the visitors
4 October 2022
Exceptional
Every single thing
Nothing
3 October 2022
It waa one of the most beautiful places I’ve been visited and it was so nice
Great location
Nothing
28 September 2022
Experienced Florence on another level.
Comfortable and tasteful with a cosy atmosphere. Rooms and view are amazing. Staff was wonderful, making it an unforgettable experience. Overall wonderful.
31 August 2022
We have a wonderful stay!
The location is excellent, very convenient and the staff is so friendly and helpful. Highly recommended.
12 August 2022
excellent and very personal
luxurious but cozy
reception small
28 July 2022
We have stayed at the Portrait Firenze twice now, and will definitely return!
The view of the Ponte Vecchio and the Lungarno River are amazing. The staff are extremely helpful and kind. They helped us arrange an entire week's itinerary of guided tours and excursions in the surrounding area upon arrival. They also planned and made reservations for us for dinner every evening.
These were only minor inconveniences which did not detract from our enjoyment of our stay as a whole, but one of the restaurants they booked for us was not as positive an experience as all the others, and the hotel bathroom was quite dark and warm (not air conditioned.)
25 July 2022
Exceptional
Our stay at Portrait Firenze was absolutely perfect. The staff was warm and friendly, with lovely beverages and treats for our kids on our arrival. The room was pristine, with the most incredible views. The beds could not have been more comfortable and we all slept soundly.
20 July 2022
A wonderful stay in a beautiful hotel with professional staff.
We enjoyed the involvement of all staff in every part of our stay. From making reservations in selected and suggested restaurants, to informing about inconveniences (e.g. a taxi strike) to suggestions for visits to interesting places in Florence (including the Salvatore Ferragamo Museum). Breakfasts exactly as expected in Italy! Great coffee, smiling staff, helpful and professional. We would like to thank Mrs. Ewa for her competence, experience and high personal culture. Thank you to the entire team.
6 June 2022
Exceptional
location
16 May 2022
Fabulous
Staff Food Location Decor Room size
Everything was excellent!!!
9 May 2022
great for a honeymoon experience
location and friendly staff
no late in room dinning
19 April 2022
Fabulous
Very good situated. Personalised approach to clients. Friendly personnel.
Nothing
19 April 2022
amazing stay at this incredible hotel
beautiful hotel, beautiful room, very spacious and practical family room.
nothing
18 April 2022
Perfect location in Florence!
Beautiful location overlooking the Arno. Friendly, helpful and very knowledgeable concierge staff.
4 April 2022
Fabulous
Location perfect! Staff polite and helpful. Breakfast bad organisation, very poor continental breakfast, always something missing,on Saturdays too many people to serve very few waiters to look after you. Having paid so much money for accommodation, should I pay for an omelette. What a pity.!
2 April 2022
Exceptional
helpful staff
Hotel facilities
Food & Drink
- - Restaurant
- - Bar
- - Breakfast in the room
- - Snack bar
- - Special diet menus (on request)
- - Kid meals (additional charge)
- - Kid-friendly buffet
- - Wine/champagne (additional charge)
- - Fruits (additional charge)
General
- - Room service
- - Non-smoking rooms
- - Family rooms
- - Lift
- - Safety deposit box
- - Packed lunches
- - Car hire
- - Heating
- - Non-smoking throughout
- - Air conditioning
- - Airport shuttle (additional charge)
- - Paid WiFi
- - Pet basket
- - Pet bowls
- - Shuttle service
Business facilities
- - Meeting/banquet facilities (additional charge)
- - Fax/photocopying (additional charge)
Reception services
- - 24-hour front desk
- - Express check-in/check-out
- - Currency exchange
- - Luggage storage
- - Concierge service
- - Private check-in/check-out
Activities
- - Tennis court (additional charge)
- - Massage (additional charge)
- - Cycling
- - Back massage
- - Neck massage
- - Foot massage
- - Couples massage
- - Head massage
- - Hand massage
- - Full body massage
- - Temporary art galleries
- - Walking tours (additional charge)
- - Bike tours (additional charge)
- - Tour or class about local culture (additional charge)
- - Cooking class (additional charge)
- - Bicycle rental
Entertainment and family services
- - Babysitting/child services (additional charge)
- - Board games/puzzles
- - Strollers
Cleaning services
- - Laundry (additional charge)
- - Dry cleaning (additional charge)
- - Ironing service (additional charge)
- - Trouser press (additional charge)
- - Daily housekeeping
Transport
- - Public transport tickets (additional charge)
- - Airport pick up (additional charge)
- - Airport drop off (additional charge)
Miscellaneous
- - 24-hour security
- - Key card access
- - Security alarm
- - Smoke alarms
- - CCTV in common areas
- - CCTV outside property
- - Fire extinguishers
- - Breakfast takeaway containers
- - Delivered food is securely covered
- - Thermometers for guests provided by property
- - Face masks for guests available
10 March 2023
Fabulous
very nice room , very clean and excellent service