Hotel Sahrai, Fez

Clean, beautiful property. Large room, gorgeous bathroom. Convenient location.

Very clean and beautiful place

excellent and welcoming service. pool and amenities are superb

a bit far from the medina but they do have available shuttle service

The hotel interior is very beautiful. The view of the city is amazing. There are variety of restaurants serving very delicious food (although very much overpriced) both Moroccan and International. The rooms are very comfortable, great air conditioning system, spacious. Housekeeping staff are very friendly and disciplined

The hotel is located in an abandoned place where you cannot find regular taxis. In order to get into Medina or the city centre you need to ask the reception to get you a taxi. But you get a standard price of MAD 50 although the realistic price is between MAD 10-20. Also for the airport transfer you get a ridiculous quotation from the staff (one says MAD 300, the other says MAD 350). However, the actual price would be between MAD 150-180 max. I personally thing both adult and kids pools should have a heating system as the water is very cold despite burning weather conditions. That being said, if you to there with a child to swim, I’d say it is not a child friendly hotel. Last, the hotel facilities show indoor pool picture and sauna, however, they do not exist according to staff…

Felt very luxurious and good value for money.

Location.

very nice and attentive staff

first room was below ground (I wouldn’t ask for 007). showers flood. room service patchy.

Pool area is the best asset of the hotel. The view is also a big plus and sunsets are really enjoyable from the rooftop bar.

Nothing special

there isn’t a smart tv or internet is sooo bad

nice property, well designed, nice views, room was nice, except for the carpet, good breakfast. both the restaurants were good but not great, and even though ramadan was over they did not serve any alcohol

the hotel is located in a run down area and there is construction all around except for the side overlooking the city, which is where our room was (luckily) facing. staff was nice but not too welcoming, shuttle to the old city is not free (5EU), the guide which the hotel suggested was mostly interested in us buying things (which is unfortunately typical in Morocco)

Amazing staff and great customer support. the food was really lovely and good value for money.

the rooms design is odd with the showers on one side of the room and the toilets on the other side. room space is not well utilized. very limited storage space, can’t imagine having to stay for a long time; especially with a family!

nice modern hotel outside the Medina

nothing, everything was fine.

the rooms location and mostly staff.

nothing

The property is lovely, and really comfortable. Beautifully designed and has a relaxing environment.

Excellent stay!

Nothing

The breakfast is excellent, as you would expect from a 5 star hotel, but what made Hotel Sahrai stand out for us was their human side. Mrs. Semira applied a traditional remedy to our 8-year-old daughter with a fever. After which she kissed her on the forehead. My wife and I will be forever grateful. And of course, the General Manager, Mrs. Lamiaâ Boujnini, who organized a wonderful in-room dinner for us and took on a difficult assignment I asked for some handmade leather goods. We couldn't leave the hotel but they made everything easy and comfortable for us. Thank you.

We stayed in several 5 star Hotels during this travel and none offers a drink before check in. Not even the Four Seasons. Not sure why.

I just love every single detail about this hotel

some staff do really know how to get on the customers nerves :)

the staff was super helpful and friendly. food was delicious. rooms very nice and bright

TOP BEST IN TOWN

Super nice interiors, kind staff, testiest food In restaurants. terrace

amenities were awesome! could have used an iron in the room but they offered laundry service Bar was good we did drinks/apps there and staff was great.

location kind of traps you into eating and drinking on site. Remote for Tv was dead and had to ask twice to get it fixed.

It was amazing with a lot of options.

designs

construction work nearby

very nice Hotel, modern and typical marrocan style at the same time. woukd definitely recomend.

The rooms and the environment of Hotel Sahrai is super good!! And the view on the terrace outside the restaurant is great! The hotel has swimming pool with view of Medina of Fes, but unfortunately we stayed during the winter time and didn’t have a chance to swim. The breakfast is good compared to the normal hotels in Fes, they offer many kinds of fruits and vegetables. Overall recommend!

Overall good, but if you mind the location of the hotel is on the mountain near the new city which makes it quite hard to go to the Medina by yourself (hotel has taxi to drive you to the town of course and charge extra).

Since we booked two rooms, we have been received two rooms that were close to each other; big and stylish decorated. We particularly enjoyed the food, after days of Arabic cuisine, it was nice to taste again some Western flavors!

The location is not the best; it is not so close to the Medina and not in a residential area. Surprisingly, it wasn’t quiet, there was a train nearby, barking dogs and not a place to walk around easily. One day it rained and the rain came through the window, spreading into the floor. Definitely something I hadn’t expected in a 5 star hotel.