Excelsior Hotel, Dubrovnik

Ul. Frana Supila 12, 20000, Dubrovnik, Croatia (show on map)

Expert reviews

New York Times review:

“Reopened in May 2017 after an extensive renovation, the iconic 104-year-old Excelsior has 158 rooms and suites, all redesigned with king beds, soft color tones and light oak floors. A new restaurant, Sensus, serves elevated Croatian and Continental fare, with an emphasis on seafood. What hasn’t changed: the stunning views of Old Town.”

Shortlisted in New York Times’ 36 Hours in Dubrovnik, Croatia.

Telegraph review:

“A historic five-star hotel, with fantastic views of Dubrovnik’s medieval walls rising from the sea. It has 158 contemporary rooms, a stone-paved bathing area, a spa with an indoor pool, three restaurants (including romantic waterside tables at Prora) and a snazzy lounge-bar.”

Guest rating

This an aggregated customer review rating of Excelsior Hotel, Dubrovnik. We have taken customer review ratings from hotel booking sites, search engines, the official hotel website and other travel platforms. This is the average of all those ratings. We only list places that have a customer review rating of at least 4.0 out of 5.0

4.6 out of 5.0

Ranked 5th in Dubrovnik

101£90$125¥13250C$97A$97HK$978S$165SFr117¥793kr1031kr755kr973

What guests liked

All you need to know

This five-star hotel is located on 12 Frana Supila in the district of Ploce. The hotel offers guests accommodation options in a good neighborhood with the best amenities and facilities. Guests can expect a friendly welcome and reception from staff in the hotel. The hotel is located in an excellent location where it provides guests a nearness to some of the city’s most beautiful and famous places. The highly famous Old Town is located just a 5-minute walk away from the hotel. The hotel itself is regarded as a landmark building, adding more beauty to the already stunning city skyline.

The hotel offers stylish rooms with modern decors and warm colors that make them elegant. The hotel rooms are well-furnished with the most beautiful furniture and neatly arranged to make guests feel at home. Amenities such as free Wi-Fi to ensure guests stay connected to the rest of the world, a flat-screen pay-TV, air-conditioning and a minibar. The rooms also feature a private bathroom where several thoughtful additions such as bathroom slippers and bathrobes are available. The rooms also feature original artwork by renowned Croatian artists.

Several rooms in the hotel offer a commanding view of the Adriatic Sea.

The hotel offers an extensive luxury spa where guests can enjoy the best of body treatment. The hotel also has its private beach where guests can relax and have a good time.

The hotel’s restaurant offers Mediterranean cuisines served exquisitely in a stylish setting.

Excelsior Hotel is the perfect place to enjoy the thrills of the city.

 

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Location

Recent guest reviews

5.0
Thomas

23 April 2024

Superb experience for visiting Dubrovnik

Excellent customer service by all staff members, outstanding facilities, just overall amazing.

Nothing.

5.0
Sinead

22 April 2024

Exceptional

The views were amazing and the drinks were delicious. Lovely atmosphere

Nothing!

5.0
Paul

22 April 2024

Without exception, the best hotel we have ever stayed in

Simply stunning hotel

Loved everything about the hotel. The staff were exceptional

5.0
England

21 April 2024

Exceptional

Everything was excellent

5.0
Najada

20 April 2024

♥️🫶🏻🖤

Everything Was perfect. Beautiful rooms with beautiful views my children loved the indoor pools and the outdoor beach view ♥️🫶🏻🖤 Thank you

Everything was perfect

5.0
Debra

19 April 2024

Best city break we’ve had. Excellent hotel and staff.

Excellent in every way. location to the old town of Dubrovnik. Beds and room extremely comfortable. Safe in room, tea making facilities in room. Spacious mini bar/fridge. High level of cleanliness and quality products and food

Nothing to dislike

5.0
Heather

18 April 2024

A wonderful experience!

A gorgeous, chic, upscale hotel in the perfect location and most beautiful views. 5 minute walk to the city walls. The staff were lovely and helped me book excursions, ferries, and cars without any hassle. The included breakfast every day was spectacular - a lovely buffet spread with all you could need, plus a menu with made to order eggs, etc. I also had a facial AND a massage which were both incredible! I traveled to several destinations in Croatia and Hotel Excelsior was by far my favorite destination. Very worth the money.

The beds were a bit stiffer than I like, but maybe that is my own preference.

5.0
Hadar

17 April 2024

They got it right

The view is the best to be had Location is ideal Food and drink was fresh and tasty Staff was attentive We feel lucky to have stayed there

5.0
Sarah

11 April 2024

Amazing, relaxing stay in a fantastic hotel.

Clean everything you could possibly need. Great location.

Nothing it was excellent

5.0
Ekaterina

11 April 2024

Our family had a very relaxing and happy stay. We will definitely come back.

Excelsior Hotel is the best choice for staying in Dubrovnik. Everything is absolutely perfect. The location, view, and design of the hotel are exceptional. All staff members are friendly, discreet, and very helpful. The service is efficient, and all facilities are spotless, clean, and well thought through. The food is really good. We particularly liked the limitless choice of healthy options for breakfast and dinner at Sensus, which was perfect fine dining.

5.0
Kristi

10 April 2024

This place has amazing views, very convenient location and the staff is amazing

Everything.....most amazing breakfast I have every had a hotel

Fresh food, neatness and the attentiveness of the staff

5.0
Victoria

10 April 2024

Wonderful luxurious hotel

A wonderful luxury hotel within 5 minutes walk from the Old town. Beautiful location with stunning views , very nice staff and lovely clean, spacious rooms. We loved every second of our stay here and will be returning for sure.

Nothing we didn't like.

5.0
Hardy

9 April 2024

Exceptional

Best breakfast I had. Period. The staff is very polite and helpful. We had a complimentary Prosecco in our room when they learnt that we were celebrating our anniversary. I enjoyed watching sunset from my window with Red Keep by the Ardriatic sea. 5 minutes walk to the old town. Perfect.

none that I can think of.

4.0
Shane

6 April 2024

Very good

The feeling of being right on the ocean with easy access to old town. They had the most amazing breakfast. Our family really enjoyed the indoor pool/spa facility as well.

There was a problem with the air conditioning in both our rooms which in spite of our complaints of the room being too hot they were unable to fix. The children room was really bad and they had to sleep with the windows open.

5.0
Keith

5 April 2024

How lovely stay at Hotel Excelsior

The staff were lovely and friendly, so helpful

5.0
Rm

11 March 2024

Very relaxing and enjoyable

The hotel is located within walking distance of the Old City. The property is very clean and on the water. Beautiful and conveniently located.

There is nothing that would disappoint the guests of this property. It was perfect.

5.0
Sasa

4 January 2024

one of the best stays, always happy to come back

Very efficient and friendly staff, excellent view of the old city, great food, perfect pool

keep up the good work

5.0
Robert

2 January 2024

Spectacular hotel!

Spectacular hotel!

5.0
Božana

1 January 2024

Top location, friendly staff and great breakfast

The location and the breakfast are great! Staff amazing!

One saune was out of order, other with broken sand timer. Some parents allow children enter the sauna.

5.0
Celina

30 December 2023

Exceptional

The service ppl r very friendly and professional. The hotel location is perfect.

5.0
Theresa

16 November 2023

Exceptional Hotel, Exceptional Staff, Fabulous Buffet Breakfast, Fabulous Concierge

Everything

Loved everything

4.0
Violeta

11 November 2023

In general it would have been excellent if we hadn’t this bad massage.

Friendly staff and the room and especially the beach of the hotel were exceptional.

The spa/massage were very disappointing. Wouldn’t recommend. The breakfast was mediocre.

5.0
Cristina

5 November 2023

Great location and view!

Great location to walk to downtown. Great view!

The location of the elevators and different levels is a bit confusing.

4.0
Al

3 November 2023

Overall it was good

I didn’t try the breakfast

The room was a bit small and didn’t have a view

5.0
Cole

3 November 2023

Perfect views right on the water, great staff and perfect location just minutes walk from old town gate.

Great location just south of the old town. Right on the water, stunning views. Great staff.

Nothing.

Hotel facilities

Food & Drink

  • - Restaurant
  • - Bar

General

  • - Room service
  • - Non-smoking rooms
  • - Facilities for disabled guests
  • - Barber/beauty shop
  • - Lift
  • - Safety deposit box
  • - Car hire
  • - Heating
  • - Non-smoking throughout
  • - Air conditioning
  • - Shuttle service (additional charge)
  • - Airport shuttle (additional charge)

Business facilities

  • - Meeting/banquet facilities
  • - Business centre
  • - Fax/photocopying

Reception services

  • - 24-hour front desk
  • - Currency exchange
  • - Tour desk
  • - Luggage storage
  • - ATM/cash machine on site
  • - Concierge service

Activities

  • - Sauna
  • - Fitness centre
  • - Spa and wellness centre
  • - Massage (additional charge)
  • - Hot tub/Jacuzzi
  • - Indoor pool
  • - Indoor pool (all year)
  • - Beachfront
  • - Beach

Outdoors

  • - Terrace

Entertainment and family services

  • - Babysitting/child services (additional charge)

Cleaning services

  • - Laundry (additional charge)
  • - Dry cleaning (additional charge)
  • - Ironing service (additional charge)

Pool and wellness

  • - Swimming pool
  • - Swimming Pool

Miscellaneous

  • - Breakfast takeaway containers
  • - Access to health care professionals
  • - Thermometers for guests provided by property
  • - Face masks for guests available
Check availability 101£90$125¥13250C$97A$97HK$978S$165SFr117¥793kr1031kr755kr973