Hotel Courtyard Downtown, Detroit

So clean, close to Detroit People Mover, great views, spacious room, nice tv, convenient IHOP and Starbucks. Kind and helpful staff :)

Nothing noted

How clean it was, how beautiful it was and how great the security is

I liked everything

The property was really clean, fresh and modern. The lobby was spacious lots of plants and seating and the rooms were spacious with great views of Detroit, the rooms were also super clean and very modern.

This was my second stay at this hotel, and my experience was outstanding on both occasions. The staff was courteous, the rooms were clean and comfortable and the location was perfect for exploring the area. The hotel's connection to the people mover was an added bonus. I would not hesitate to stay here again and would highly recommend it. Awesome

The staff was exceptionally warm and welcoming. The lobby was beautiful and festive.

Everything was good.

The location was great. we were in walking distance of Ford Stadium and downtown Christmas ice skating

What we didn't like has nothing to do with the hotel, but restaurants closed very early and made finding food 8:30pm or later difficult.

The hotel was excellent. The lady at the desk, she was very helpful. We wanted a joined room. She made that happen. Complementary water, the room was clean. It's been renovated, nicely, definitely coming back in December.

Applebee's, the restaurant connected to the hotel was disgusting. There was a nail in my son's burger. They took that off the bill and gave us a 20% off. That's not acceptable disgusting and can make people sick 😒 we're sure I'm not going back again.

The staff were amazing and kind and remembered us the very next day! This hotel is perfect for a stay in Detroit

Location close to all the main attractions, staff was amazing Richard and Noah at the front desk were superb. Staff at the IHop/Applebees was very nice and helpful. It was just an overall amazing experience

The property has a recently been refreshed. The hotel (especially bathroom) was spotless, the location was great directly across from the GM renaissance and rooms were very large and well laid out. Best part was every single hotel staff we saw was beyond friendly.

We arrived at 4:30 only to find out that our room wasn’t ready and wouldn’t be ready when we left the hotel to go to a concert. We have to change and get ready for event in a public bathroom. We asked for some monetary compensation but they said that nothing was available since we booked through a third party. This is the last time I will ever book via a third party. The staff was very apologetic but the experience was totally unacceptable and definitely not worth $556 per night.

Under renovation

Under renovation and said they would be finished by time of stay. They werent.

Clean room, clean lobby, centrally located in the city

Noah the manager was very accomodating when the type of room wasn't available that I had originally purchased! He amde sure t have a room available the next day! I truly appreciate his kindness and determination.

There was nothing I did not like. There was coffee readily available downstairs at Ihop and Apple Bees was so convenient as well. Room was very clean!

The hotel was excellent. The staff were helpful and kind and very apologetic about the very minor construction in the lobby. But it didnt affect our stay in the slightest. Our room was brand new and very beautiful, comfortable, and modern. The view was amazing for our 5 year old grandson, who we were taking to Legoland. He loved looking out over the city in our room and out over the river by the elevator. The views were amazing! Having an Applebee's and IHop restaurant in the hotel, exclusive to hotel guests, was so convenient after a long day sightseeing. The city was abuzz with fans for the shows and hockey games, which meant long lines for every other downtown restaurant. It was so nice to go back to the hotel, be seated easily, and have a delicious meal without having to wait an hour plus. I will definitely be staying here again! 10 out of 10!

Nothing comes to mind!

The staff was great

I was double charged for my room. The charge will take 5 days to drop off leaving me out of over 300 dollars for that time. The tv didn’t work. The room never reached our desired temperature. The thermostat was set 5 degrees below what the room actually reached. The gym and pool were both unavailable

Nothing

The price the attitude from the lady at the desk

The staff went above and beyond to make our stay good. Major kudos to them!!

The price

Location close to St Andrews. Easy walk for a concert.

The construction workers doing the remodel beginning at 6am with hammering. Should probably wait until 9am. But the rooms and hotel is looking great.

Great location food service at front desk was outstanding very helpful over a pleasure

No bathrooms or place to change by pool.

Cleanliness, staff professionalism.

No humidity fan in the bathroom. You can hear the streat noise. And the bed was not the most compf

Great position. Obviously run down and in need off the repairs they are currently doing which did not interfere with our stay

The in house restaurant was the worst place we have ever eaten at. Very slow service at night, no eating utensils provided. Two waitresses obviously “stoned” on duty. In the morning badly mixed pancake mix made them inedible!!

The I hop breakfast

I didn't stay longer.

It was close to the people mover, pool was nice. One room was very nice and clean, other room was HORRIBLE musty and drywall all over the floor and management sucked with fixing issues with our room. Offered to have someone come vacuum next day and they ever showed before we left. We stayed the whole weekend.

The dry wall on our ceiling was falling off all over the floor, was told they would send someone up to clean it and they didn't (we stayed the whole weekend). Room also smelt very musty and not safe for my 3 year old. Also waiting 2 hours for towels at pool, luckily kids where content while waiting (we called front desk 3 times and other family did as well). Restaurants were WAYYYY understaffed and hotel also tried to make us pay for parking on both rooms but we only had ONE vehicle! Management did not offer anything to accommodate all the issues we had with the one room.

location

very cold uncomfortable heat did not work

i like the staff and closeness’s to the Huntington’s place

we didn’t have heat in our room

literally nothing

I cannot figure out how this hotel has such a high rating. it was dirty, very outdated, our room smelled like mold, the temperature in the room never dropped below 77 because they turned on the boilers and cannot turn them off. the staff was pleasant but that cannot make up for the hotel conditions.

Fantastic location, great staff, walking distance to many things. Just a great place, highly recommend!

Location was great. Bed was comfortable and pull out sofa was perfect for our 10 year old son.

The toilet was dirty. The cold water wasn't working when we got back to our room around 11:30 pm so the toilet wouldn't flush. The pool was closed and the pool is the main reason I chose this hotel.

location

fire alarm went off at 4:30 am told to evacuate but locked in 8th floor stairwell doors were locked couldn’t get through had to find another exit! could have ended very badly.

I love the pool & hot tub

It was a old smell in the hotel. It was a little dated. I didn’t know you had to pay to park & that you would be charged additional fees at the time of check in.

The location was perfect for the application of why we were in the area. We were within walking distance of everything.

Despite having made advance reservations and pre-paid, we had to wait approximately 90 minutes to receive our room which made meeting a deadline impossible.

Location to Comerica Park. The bartender and manager stayed open late for concert goers to be able to get a bite to eat and that was very much appreciated. The rooms are spacious and beds are super comfortable!

People mover was not working and staff didn't know. We chose this hotel for that purpose to get to the concert. The price was very expensive. I've stayed there before for much less.

I didn’t have breakfast include you have to pay

The room was dirty and the workers were rude and didn’t pay attention to you

Was let down that the pool and hot tub were not open, it was a major appeal to book at this hotel

Location

Room never got cold

The location was close to downtown so our view was awesome. The staff was friendly. The rooms were clean and the bed was very comfortable.

The pool was not available due to maintenance and our floor’s ice machine was also not functioning.

Great location, good fast valet service, great water pressure in shower.

ease of access to guest rooms without credentials, restaurant staff were rude

located right in the heart of Detroit close to everything

Restaurants connected to the hotel

View, size of room, proximity to Ren Cen

Shower curtain had mold, comforter seemed old and discolored, overpriced

Location Amenities Value

No hot water Pillows too big

The thermostat did not work. Few calls to front desk and issues was not resolved. We stayed 2 nights. Room was too warm. Also safe was not working. After a few calls it was resolved.

convenience

No housekeeping. should have been told about that on arrival. No way to control the heat. it was way too hot.

clean

Beds comfy

Got the room an hour late, waiting at the lobby for that hour. The room was not very clean

No breakfast, the location was great. Walking distance to some places we went. River view from our window was beautiful

The temperature in the room. It was way too hot, difficult to adjust thermostat.

Location

The staff was slow, some times no where to be found

Nice hotel, bed was comfy. Has restaurants in the lobby and a little snack area. All in all not a bad place. Clean and accommodating

The restaurant was not open on a Saturday night. I'm sure staffing issues don't help that. A bit pricey for one night, but we were in town for a concert so maybe that didnt help

The staff were friendly and time efficient, cleanliness, location, price, and amenities.

Friendly staff and easy to get to from 10