Crawford Hotel, Denver

perfect for train travel

Expensive

The staff were very helpful and amazing. The ladies and gentlemen at the front counter made us feel welcome and were super helpful.

location, location, location

room is too small for the price.

The big selling point of the hotel for us was its location, right in the centre of Denver and perfect if you are arriving and/or leaving by train (including the train from the airport). The hotel is literally within the train station and the free 'mall-ride' bus goes from the station too. There are cafes, a bar and restaurants within the station. The room was narrow but generally well-appointed.

The bed was described as king-size, but felt smaller as one side was along a wall and there was very little space at the foot of the bed either. We couldn't get the iPad to work, which presumably had the hotel guide on it; we reported the fault but it hadn't been fixed when we left (2 nt stay).

location and cleanliness

fantastic location, large beautiful rooms, bathrooms had a overhead rain shower head as well as a regular head, hotel has lots of restaurants to pick from in house. the train to the airport was super convenient.

mattresses weren’t very firm

Beautiful historic property and perfect location.

Staff was great! We enjoyed the treats included in the rate (coffee, ice cream, etc). Super convenient location. Lots of activity in the station to stay entertained. Very convenient with the train right there to return to the airport.

everyone was nice

great location, charming atmosphere

valet car service took way too long

Everything

I loved everything

The location was super convenient with breakfast downstairs at Snooze and room service from the restaurants

We really enjoyed our stay.

Great Location, loved the rooms. Due to it being downtown and at the Union Station expect to meet some interesting people of all varieties. We will stay again.

a few homeless stragglers in the evenings

location, history, food, bars, train and light rail, everything.

a little expensive but worth it

Wonderful location,staff and amenities.

I can't think of anything we did not like.

Breakfast was great.

Garbage was taken out in my room.

The location is very central in the heart of LoDo. The hotel is in Union Station so the first floor (where the hotel lobby would usually be) is Union Station, meaning there are bars, cafes, sitting benches, etc. for the general public and not specifically for hotel guests, but you can obviously utilize them (you do get some discounts as a hotel guest). I wouldn't recommend this property for a family who's looking for the normal hotel perks (pool, hot tub, breakfast, etc.) as those aren't provided. There are elevators up to the hotel rooms which are by key access only so that does provide an extra layer of security & comfort. They do provide a complimentary Telsa driver within a 2 mile radius which is convenient if needed and it's right next to the train station which goes directly to the airport.

They provide iPads in the rooms to order room service or request maintenance/supplies (toilet paper, etc.) and it didn't work for us. I also couldn't figure out how to use the room phone so really the only way to communicate with the front desk was to go down in person.

This property is located to everything!

they didn’t update toiletries and didn’t clean the air vents

Breakfast in their Snooze cafe was outstanding. Fabulous vibe and really delicious food. We had some issues on check-in, having arrived from UK after a long day of travel. There was a big party going on at the venue and we needed a more quiet room. Emilee from the reception team was extremely understanding and helpful and we couldn’t be more impressed with her and her manager Jennifer.

location, history, room, comfort, staff

certain areas in the room were dusty

location is key and this is right smack in the middle of everything

rooms are a little small and a microwave would be great

The WIFI was a little too intermittent - other than that, everything was great!

The location is unbeatable, located right in Union Station. It also came with some other benefits from Union Station, like free coffee, beer, and ice cream.

The room was incredibly narrow. It was fine for one person but would be a pain with 2 people. Also, the shower had a couple different hairs in it. Shocking considering the price.

so close to everything from dinner, to excursions, to strolling the 16th street mall, it was a great place to stay, the staff was very courteous & helpful, I will be coming again!