Acme Hotel Company, Chicago

Budget friendly, speakers and Alexa!

The view of the room

Good location near public transport and some restaurants. Can walk into the city and pier.

Room was dark and unclean in some areas.

Amazingly located, was about 0.5 miles away from almost every attraction or restaurant. We stayed 5 days and even the metro station is stuck to its same building. Just so conveniently located.

Nothing much.

The music playing overhead outside the entrance and the nice little touches around the room were super cute!

great location loved the vibe of the hotel

the pillows were too flat

Location

N/A

Close to everything. Bed comfortable. Shower was great!

Room was small. It was a no frill place.

Location, on site backery and bar, cleanliness, ease of checking in and out

The staff were amazing and helpful with all my needs and gave great recommendations

I was happy and all my needs were met

This location is super conveniently located to tons of great restaurants, bars and shopping including Eataly just on the next block. High end shopping and touristy outlets are less than a 10 minute walk towards the pier. There's a red line station just around the corner in case you need to go any further than walking distance. I found the property to be pretty clean and relatively quiet. You may hear some sirens in the middle of the night, but that's unavoidable in the city. The rock theme is fun without being *too* cutesy. The gym, while small, is better equipped than most hotel fitness centers. I wasn't a fan of the attached coffee shop, but again - Eataly is just a minute's walk down the street.

Just a couple of minor, nitpicky things... When I checked in, the front desk agent told me my room number out loud. In my experience, for security reasons, the number is to be written down and pointed out so that others in the lobby don't know what room you're staying in. The room could've been better stocked with additional toiletries, tissue, toilet paper, etc. I requested more specific things and the front desk instead had housekeeping show up with a ton of towels and stuff I didn't need. The cleaners also chose mid-morning to mop the floors around the fitness center with super strong scented solution which is tough when you're already breathing hard. Seems like that might be better scheduled for mid-day. Like I said, nitpicky stuff.

The decor in the room is very funky and interesting. Lots of unexpected little touches that will surprise you and give you a unique experience in terms of a hotel. Room was relatively quiet except for loud doors from people leaving their rooms. The concierge was amazing with good advice. Spacious room. The staff overall was quite friendly and helpful except for 1 woman in the morning.

No coffee machine in the room. While we knew we were getting an inside court, having windows looking at a parking garage isn't the best, we kept blinds closed. One morning, the women at the front desk was quite rude. We didn't know the TV remote needed to be charged and had trouble with the TV and her response was quite off-putting. We were on the 9th floor so ensure you are high up for noise from the street or the bar below.

The location is great near lots of shopping and restaurants. The staff was wonderful. Other than a bar and an attached coffee/ pastry shop, this was a no frills property. Industrial style hotel with a fitness center in the lower level with chain link fence running the length of one side. Our room was clean and the bed comfortable. Great views. We recommend this hotel

Quiet. Great shower(hot water. Good pressure ) Comfortable room. Staff was amazing. Very friendly and accommodating! Location good. Easy access to transportation. Great value!

No coffee! (But Starbucks on every corner) View (but was nice and quiet)

Amazing location in a cool building, with attached cafe and cocktail bar, very clean, cozy room and nice rain shower.

A microwave would have been nice!

Location! Great sleep.

Nothing

Great decor and clean, well kept rooms. Staff was extremely pleasant and helpful

Coffee machine in the rooms would be nice. Price increase during Marathon weekend was a bit steep.

Location is perfect.

The room with queen beds are very dark, no views at all, small bathroom and the air conditioner points directly to one of the beds. Honestly for the price it costs I would be happy to pay a bit more to get a better place to stay.

Location

Location is great. The decoration is very original and the bar.

Just outside the room window there was a fan/ventilation system from the car park next door which was making a horrible noise.

Friendly staff. Location was perfect for enjoying Chicago. Right near plenty of shops, bars, restaurants and transit.

Small bathroom.

Great location. The bar within the hotel was very nice

Rude staff

Great location clean facilities, shower was great

Nothing

Location was perfect

Room is bit small

Staff were friendly. Room was spotless. Very comfortable bed. Air conditioning

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I really like the whole concept of the place. The room was nice for 1 person and it has all the basic things i needed. The location was so close to Magnificent Mile and downtown for riverwalk and very well connected with transportations - bus and train. Overall, i did choose well and wouldnt mind visiting Acme again. Oh they're also able to store your luggage and has a washing facility!

I had the opportunity to a room with a view on the 5th floor. 2 nights (weekend), they were so noisy at night. All the street noise came in and disturbed my sleep. I guess thats the price to pay to live in a city; but i think its worth to do upgrades on a better noise insulated window panes. Then the overall experience can be elevated. There's no complimentary water bottles. There's a water dispenser at lower ground (where the gym's at) for you to refill though. No inside slippers.

Great location close to subway station and central to see everything in Chicago. Comfortable bed

Loud music in the lobby area. Rooms with no closets and no coffee machine. Loud AC unit in front of the bed. The room didn’t feel clean.

Location is perfect. Staff are always available and helpful. Jennifer C was always helpful and personable. Love the vintage music vibe.

Bed was full and would've preferred a queen at minimum. Climate control blasted directly on bed making it extreme when sleeping. Not much bad to say. It was comfortable.

Great location in river north with clean comfortable room

Loved the location. The staff was friendly and accommodating. Rooms were nice.

The concierge, he was awesome, personable and helpful

Location

Wonderful character and excellent value for money.

Location

Personnel attitude

Great location, fun vibe, Jerome at the desk was very welcoming and helpful. Comfortable bed, liked the banquette seating.

No housekeeping in the three days and the air co was very noisy.

Great location - comfortable room with a very friendly staff. Bonus that there was a coffee shop and bar located on site. Very happy with my stay.

cool, hip

low customer service, noisy rooms with paper thin walls

Great location, fantastic view from our room on the top floor.

The AC pointed right at the bed so it wasn't comfortable sleeping with it on but it was very hot with it off. No kettle in the room.

Room was big

Parking

Excellent location/ contemporary design spacious room

No complimentary breakfast, no coffee maker in room

The staff was great. The room was great but would have liked a window. The location was great.

Location, location, location! This hotel is in a great spot without all the cost but most of the frills. The cocktail bar is wonderful and having a bakery in the building is a plus. The atmosphere is fun too. Don’t miss this place (A maybe so so it’ll be available for those of us already in the know).

The facilities need to be touched up. Dinged paint and corners but clean!

The location is very good, the staff is nice, the value for the payment is fair. The choice of tv channels and having the bakery just downstairs is great.

The floor of the room was not well sweeped when i arrived and there was a smell of humidity and old cigarettes. The room was smaller than what the pictures showed.

Location

Small bathroom

The location is great and the receptionists are very friendly! They changed my room after I developed an allergy to the mold around AC

The first room I got was not clean, and had mold/fungi around AC and I was allergic to it

Very clean. Conveniently located.

Room 307 was quite noisy since some kind of motor (probably a big AC motor) was always running. They bill an extra 100$ that are returned in around two days after the check out

Thé location, staff (particularly the young woman in the coffee shop) and the laundry.

My room wasn’t the cleanest when I arrived.

The location was perfect. Rooms were okay sized. Decorations were neat!

One elevator was down. It was not super life changing, but it was a little aggravating waiting on one. It only fits about 5 people at a time. The city view is more of a street view.

This location is pretty stellar! Love that it's more of a smaller, boutique hotel and the suite that we booked was quite spacious. We didn't mind staying in sometimes (due to the weather) because we enjoyed the amenities in the room.

At the time, one elevator was not working. I'm not sure if it's an old hotel, but one of two working elevators is not ideal when there are 12+ floors and the working elevator is not exactly the speediest. Best elevator music one could ask for though. Also, if you have visibility issues this may not be the best hotel for you- as lovely as the atmosphere/vibe is, the rooms seem quite dimly lit (quite purposefully).

The mirror in the bathroom was so cute. It has a very nice bakery/Cafe in the hotel. It's very close to a lot of the places we wanted to go to.

I asked for a high floor room and was placed on the fourth floor with windows that faced into a parking garage and a dark "garden" area. Was told that I would need to pay an extra $40 per night for another room that was only 1 floor up.

Great location, great vibe, great bar