Sofitel Nile El Gezirah, Cairo

The staff was very friendly specially the reception employees ..

Poor information emailed from staff that potentially could’ve stopped us staying there.

Breakfast very good and beautiful setting on the water

Beautiful location. Easy access to the key location in Cairo. Clean and well appointed rooms. Fantastic views of the city and the Nile.

Inconsistent in pricing. Price of breakfast varied by 800 E£ each day. Same buffet different price. ????

Location and breakfast were amazing

The rooms feel old and they are relatively small. They need some good quality renovation

perfect and awesome location very versatile friendly stuff

needs to be renovation some interior furniture needs to be renewed

Stayed here for a night after Giza, to explore the city, while having some peace to enjoy Staff were great as was pool area and the room was comfortable

Lots of food options, but surprised at lack of Egyptian cuisine options , as we had some great meals on our travels First night of Ramadan meant party boats blaring music below our room until 2am- not ideal, but nothing the hotel could do about it

Very nice food

Few things like the personell not being quicker in getting dirty plates and glasses or forgetting to ask if we want coffee/tea at breakfast.

noises from. night club till morning

Excellent location and views. The bars, restaurants and facilities looking out over the Nile were fabulous. Rooms are excellent and good value

The quality of the food was adequate only. The staff spent much of their time chatting to each other, rather than looking to assist guests.

The location was very nice . And the people highly cooperative and friendly . Very good restaurant and delicious food .

No comments

Location was fabulous and the view of the Nile was incredible. You can see the pyramids from the window if on the right side of the building.

Noisy room… we had the bar beneath us, and the music was playing until 2:30am. You can hear the boats driving by in the Nile. The sound proofing was not great.

The breakfast was very good but a little expensive

There was a bad smell in the corridor leading to our room on the 27th floor

Beautiful views. An oasis of peace in the city, with lovely restaurants and room service, gorgeous pool and spa. VERY comfortable bed. Fantastic staff. If you pay for the buffet breakfast it's spectacular too. Lovely assortment of pastries and fruits when we arrived

The location isn't very convenient, not near any restaurants. The northern part of the island is more urban. Rooms are fine but nothing to write home about... a bit on the old side I guess.

The view and the location, the house keeping are very helpful, staff very friendly and professional.

New staff and they don't have enough experience

Lack of washroom staff.

The cleaning the location the facilities.

No espresso machine

Awesome place to stay in Cairo. the location and views are great . The breakfast upgrade was a great bonus thanks Natalie. one of the beast breakfasts we had thanks to chef Salah . The house keeping was very professional thanks Mohamad and Yasser . Will be back for sure

NOTHING

We had club lounge access breakfast, afternoon tea and happy hour were all excellent, the staff were really courteous and the pool and spa access with view across Nile was stunning. Room view and balcony also amazing you could see the pyramids on the horizon.

The hotel is not soundproof so you are awake until 1am with the extremely loud music from boats on the Nile. The air conditioning also had a high pitched squeal that again kept me awake and the first night I was super cold until I worked out how to change it!

Staff services and nile view .

Location and nice staff

It was cold inside the room

I love this hotel it's my home in Cairo Location Nile view though Vibes Lobby Cozy vibes Thanks kareem from the reception for being nice & professional

The room was on partial view of the Nile The shower area not renovated as other rooms I use to get Staff in check in did not know anything about my reservation Staff at the check out was upset with no reason & not smiling The continental breakfast was with limited stuff

The room was clean

Bed is small. Room was cold, but they fixed ac. They should provide heater. Overvalued for price in winter during Christmas market.

Great location, amazing pool and restaurants on the Nile. Kind staff. Room slight dates but very clean, comfortable bed and lining Good breakfast

The staff at the Sofitel were amazing and the reason that our stay was so good. The location of the hotel is also perfect, with everything in Cairo very easily accessible and amazing views along the the Nile. The restaurants, the Gym/Spa and the rooms are all excellent.

- The best hotel location in Cairo: almost all rooms have amazing panoramic view of the river & downtown Cairo - Resultants (Moroccan & Kababgi) - Staff, especially in the 16th floor (club lounge)

Very small closet.

Very comfortable room with a terrific view. Could even see the Pyramids! The grounds of the hotel, right on the Nile were very pleasant and a great place to eat and relax.

Breakfast was exceptional but we were a little disappointed with the food in the other restaurants.

Location, views, dining options on site. GOod value overall.

Rooms could use a little updating and the bar wasn’t great.

It was great Thanks to Fatima for her help

Everything went well on the trip.

NOthing to report.

Location

Despite requesting a non-smoking room during my reservation, I was assigned a smoking room upon arrival. This oversight led to a less than satisfactory stay due to the lingering smell of smoke in the room

View is incredible, room and restaurants Food Clean Comfortable Location

Staff could be friendlier Parking for hotel guests is not free, and the room rate is already expensive so it’s not a nice touch. Parking should be complimentary for hotel guests.

Amazing views of the Nile

Bed wasn’t too comfortable

Location on the banks of the Nike is amazing Staff is extra helpful Breakfast buffet is lavish

They forgot to add an extra bed for our kid ..( not great when you arrive at 4 am .. )

Breakfast

During the taken for check in we have to wait 25 min to get the keys...

Location, staff were really friendly and helpful

The rooms were dated, bathrooms need an upgrade and there was a smell to the room which lingered. Very dated interior, needs upgrading

the location, the general atmosphere of the hotel, the outdoor restaurants by the Nile, the bedding.

The room is to the standard of a 3 star hotel, not a 5 star.

room facilities ,hotel location , staff,

food in kababji restaurant

Location, view, breakfast

Not as clean as 5 stars hotel, the service at the main restaurant was slow, the price is over for the value is provides, baby crib was broken

Location

It’s nearby to all entertainment

nothings , thanks

It was a very pleasant experience, wonderful staff. Breakfast Buffet is extraordinary.

The best hotel for Nile viewing, the Staff are professional and decent,all the receptionist were amazing,also the guy who helped us with the luggage his name is Abdulrahman Mohammed was so nice , he helped us without looking for tips.

The crowded people infront of the gate.

Everything

very good

It was good and clean

Nothing

Perfect Nile view. Good variety of breakfast.

The location, staff and amazing service

Nothing

Hotel is located in Zamalek , one of the top locations in Cairo. The staff and service very absolutely superb , one of the best hotels i have stayed in when it comes to the service. The rooms were clean and comfy, there were a few different restaurants where you can eat and theres room service 24/7 which is amazing.

If you aim to be in the heart of Zamalek note that this hotel is a bit further away from the beautiful streets in Zamalek, there is literally not anything worth seeing in the souther part of the Island , just hotels . Also the price is far too expensive compared to other 5 star hotels in Cairo.

Comfortable beds Good guest relations Good food

Door key cards would frequently stop working Not as clean as one would expect Our children’s room was initially several floors away (this was rectified the following day- but involved repacking and moving rooms) My request for an extra bed was done after we arrived delaying getting to sleep as we arrived late evening. I didn’t like the scent used throughout the hotel (not to my taste at all)