The Serras Hotel, Barcelona

The facilities exceeded our expectations only to be surpassed by the staff at every level from the moment we arrived until the moment we left. The staff, especially at the front desk, could not be any more helpful and efficient and accommodating!

It was a very nice hotel. Double windows to keep down the outside noise. Right at the start of the Bari Gotic and easy reach to Barceloneta. The rooftop area was small but comfortable, and the service was excellent. We only had one dinner in the restaurant, but it was delicious.

The beds are a little soft, but each person has their own preferences

Good

Sitting on wet seats on the roof top terrace

This hotel is Five Stars and had the best service we have ever had. The food is lovely. Our room was exquisite. The roof top was a great place to relax and have a night cap. The employees at this hotel are thoughtful and very helpful!

Having to leave.

Roomy and fresh with lovely staff.

Nothing.

Modern fantastic location and  fantastic staff

Swimming pool could’ve been bigger

Contemporary and intimate with comfortable accommodations.

Excellent location and staff. Lovely hotel

Lovely interiors, comfortable, very friendly staff who were very welcoming.

Nothing major. The carpets in the landings could have done with a clean

They are great. Stay in this Hotel.

The staff was super friendly and helpful. They helped with restaurant recommendations and even calling to make a reservation for us. We loved our spacious room and bathroom. Overall, the hotel was beautifully decorated and had a boutique feel!

The location is on a very busy street.

We had the best experience !!!! The hotel and it's staff were top notch.the location was excellent. The food and drinks were superb. Nothing and no one personified this excellence more than sandra.She was the gem among gems.she made it her mission to get us tickets to sagrada familia on the same day which is near impossible. She works in the restaurant but was instrumental in taking care of all of our needs.she is the reason we will definitely come back

Time!! We were in nice for 5 days before spending the weekend in Barcelona.i should have spent more time in Barcelona.

Everything was excellent from start to finish! The staff, location, food, ambience! We can't wait to return! 10 stars!

The staff were so friendly and went above and beyond to make our stay exceptional.

Nothing could be better.

We liked everything about the hotel, staffs were friendly and went above and beyond to help.

The only issue we had was with house keeping, they were just doing a superficial cleaning didn’t really bother to do the room properly. The room was clean and was good the first day but daily housekeeping and turn down service was not that great

staff very friendly if we asked for something it arrived quickly. Small issue with bill but soon rectified.

need mirror in lounge part with PowerPoint nearby so can dry hair and do makeup sitting down. Some people need to sit down to do these things .

We loved the location of the hotel and the ability to walk to the areas we wished to visit. What we were most impressed with was the high standard of service that we received. When we arrived we were greeted with a glass of cava and given a tour of the facilities. Our room was very clean and well stocked. The breakfast manager, Sandra, was very welcoming and took time to chat with the guests each morning. She offered her coat to my friend to use for a trip to Monserrat as my friend’s luggage had not arrived. The roof top terrace has loungers and seating areas where you get a view of the port and can have food and drinks. We highly recommend staying at the Serras Barcelona. Heather C.

beautiful modern renovation of an old building

a little pricey

Location of the hotel is super! its close to the port with its nice restaurants and to the main sightseeings as Barcelona Cathedral, Picasso Museum, La Rambla street

I could not say what could be better because the hotel met all my expectations

ıt was clean and staffs were very polite and helpful

nothing

Exceptional in all aspects!❤️

All was great!

The staff were very welcoming. The room was very comfortable with a large shower room. It was wonderfully warm. The common areas were beautifully decorated and comfortable. I also had lunch in the restaurant, and it was delicious. The hotel is in a great location.

Nothing.

The staff were just amazing, so friendly and literally couldn't do enough to help us. Little things like a little cake at the side of your bed at night time, was magical. The hotel and room was lovely and in a great location - loved it and we just can't wait to return !!

excellent staff, going out of their way to make it a perfect stay for you

Lovely, lovely staff and a beautiful room. The hotel is also in a great location.

Nothing that I can think of.