Hotel Omm, Barcelona

Loved it!

Nothing

location

not very clean, not overly friendly staff, room was advertised (including on their website) as having natural light which it doesn’t

Excellent breakfast and an absolutely superb Restaurant, MR PORTER. Hotel is in a terrific location, lots of wonderful shops and in easy reach of some Gaudi buildings. Great staff who were incredibly helpful.

Location was good

I book the hotel for 3 nights and paid almost 1400 euro , when I came to the room all the room smell badly , its was smell of canalization, I told to the hotel stuff , they checked , told me nothing todo about and the hotel fully booked so they can’t change the room, I can’t sleep because of the smell and its was worst experience of all my hotels I even stayed.

We loved the Sir Victor! From the spacious room and comfortable bed to the beautiful downstairs living room workspace and bar, to the gym and top-notch spa/steam room/sauna/cold plunge, to the gorgeous rooftop deck and pool. We stayed for over a week and couldn't have been happier with the staff, the location, the amenities, the excellent housekeeping, the best room service in recollection, the walkability of the neighborhood, and anything and everything else I can't think of right now! I can't wait to return to this hotel in the future.

Everything was spectacular

Location

Should be renovated the rooms Desk was full of scratches.. door of the cabinet was broken

Location

Not a 5 star hotel, rooms are not well kept, AC doesn’t work.

Good location and friendly staff

The toilet flusher was poorly fitted and appeared to be coming loose, and the flooring seemed like a bit of a makeshift job with parquet laid on top of parquet.

The staff was rude, did not help us with queries, and later kept disconnecting the calls. Also when food was ordered they took 2 hr to deliver it

The Hotel is very cool and the staff were extremely friendly and helpful, namely Jaume and Jesmes who were very attentive to us. I would highly recommend the hotel

The location is great. The rooms are clean and very comfprtable. The staff is so nice and helpful.

I spent 500 euro at night .. I find a room without Windows.. crazy in Barcellona . I chance and they give go me a first floor with a lot of work out of the little balcony .. everything dirty outside

Sorry .. i write upstair ..

Nothing specific. Just very bland. Really not 5 star at all!

Very poor service

Good gym, amazing location.

The carpets exhibited noticeable wear and tear during our visit, evoking a shabby chic aesthetic. Regrettably, a member of the Spa staff displayed exceptionally rude behavior towards my partner. Furthermore, we observed that the steam room was out of order during our time there.

I had the worst experience in this hotel First I arrived to see that the room that I booked was facing the neighbours laundry so I upgraded to a sweet with a price increase of 150€ and when I asked them to add breakfast with the upgrade as hospitality he refused that. The sweet quality was so bad the floor had a squeaking sound when walking on it, the AC wasn’t working, the pillows were so flat ,and the housekeeping didn’t do a great job they didn’t even wash the hotel cups. When I ordered from out I asked the receptionist to send the food to my sweet he said that he did it yesterday as a favor and he doesn’t have to and hung up , he was so impolite and when asking for the manager he said that he was the manager!! Even if it wasn’t allowed there’s always a way to deliver information to the guest! This is not how 5 stars hotel works, one star is more than enough for it. When you book a 5 star you expect a 5 star host, unfortunately it was not 👎🏻 I don’t recommend at all.

The restaurant

The room was inadequate for a 5 stars hotel

The location was nice.

The room service was not as expected from a five star hotel. The place showed age and not a five star standard property.

Location

They charged me in cash for the room than tried to charge me by card, I went down to see what is it about and the blamed me and accused me of not paying made me feel insane and raped me to pay them again, I insisted they’ll check and only after a long time they admitted their mistake after calling me a liar No compensation was offered and no one said sorry terrible service

Reception staff were really friendly and helpful. Hotel was modern and attractive. Centrally located, easy to walk everywhere from the hotel. Room Was nice and spacious and very comfortable, but view out the back is shocking.

Breakfast was awful, wasn’t included in room price so 32 euros each which would be fine if it was good. Buffet was very poor, hardly any selection of anything. Service very slow and the hot food was cold when it came, undercooked and just generally uneatable. There is a little bakery down the road, go there. The pool is tiny. It’s nice for a rooftop bar but not for sunbathing or swimming if that’s what you was hoping for. Service up there is slow and unfriendly, very busy always with people not staying at the hotel.

Good Hotel, we received an upgrade to a large room with great view.

outdated furniture

Amazing location and very beautiful hotel

Not very good value for money

perfect location. we did everything in the city by foot because of the hotels' perfect location.

The balcony of room 502 The presentation of the room and its bar The amenities were all present The roof top

My friend's room on 1st floor was noisy and did not have the hair drier and neither the chocolate as in my room.

Location

Check out process

The bed was very comfortable All the staff were lovely Great location - could walk to most places within 30 mins Good breakfast selection and staff remembered what coffee we ordered which was very nice Bar staff really know their stuff and are super friendly! roof top bar/pool was lovely spa area was really nice even though the steam room was closed

Rooms could do with better decor Ordered a £9 fruit salad which only had 3 types of fruit in it - banana melon and 2 pieces of pineapple, expected better from a 5 star hotel. The images on booking.com don't show which room you book that accurately. Have to ensure you message the property to ask for balcony because even though the booking states a balcony room it's not guaranteed. we were told the breakfast hours were 7:00-11:30 but on the day we checked out (weekend) they didn't open till 8am and we had a taxi booked for then so we couldn't have breakfast - wouldn't have minded if we were informed properly. weren't informed that we had to book a slot for the pool but luckily it was available when we wanted to go.

location.

Nice design. Comfy bed.

Not as well maintained as the 4 other properties I stayed on my trip which were extremely clean and maintained.

everything

only separate toilet and bathroom, but it was none critical for us.

The location is perfect and the restaurant bar us amazing!

The rooms did not feel that cosy and the balcony in our room was not a great shape. It felt a little basic and lacked character.

The spa area is magic

The rooftop is apparently open everyday but wasn’t. we tried to visit one day when the weather was perfect in Barcelona and we’re sent on a wild goose chase around the hotel. We started at the rooftop where they were no staff or service so went down to the lobby to ask if it was open. After being told yes, we returned to the rooftop to find no staff. We then went down to the 6th where there is a guest lounge and bar and were told the rooftop wasn’t open. We left but then returned to the same level thinking the staff would still be there as there were multiple guests in the lounge. There were no staff available (again). A woman sitting by the bar on her laptop (who appeared to be a manager perhaps) asked if we needed help. We explained that we’d been sent to the rooftop by reception and told it was open but can’t find staff anywhere. She said she’d send someone up straight away. We gave the rooftop one last try, eventually someone did show up. After taking our drink orders and fumbling around behind the bar for quite some time, we were then told he couldn’t make the drinks because he wasn’t the regular bartender and there were no ingredients. This entire process of going up and down the hotel took over the half an hour. It’s fine for the rooftop to be closed, I understand there are staff shortages. But please get the message straight instead the hotel and don’t send guests up and down the floors.

location

The location is excellent The design of the reception, pool area and the dining is great and if feels like a happy place Stunning view of La pedrera from the roof top it like watching a post card.

The toilet in the bedroom is not in the same area as the rest of the bathroom. For hygiene reasons!!

The location and the interior design are very nice and the staff was friendly and efficient.

It is a party hotel, full of booze-driven millennials and those that want to be one. Also, our small balcony was nicely tiled and in between each tile were dozen of spent cigarettes. I feel sorry for housekeeping that would have to clean up after such entitled behavior but as I said their demographic seems to be the booze-fueled tourists. The staff was very nice but I saw some really obnoxious guests be overly demanding and offputting, so they deserve a raise. The toilets in the room are odd in their layout and it made me wipe down all the light switches, handles, and remotes with alcohol.

beautiful clean rooms

the service at the rooftop bar was a bit slow

absolutely beautiful and stylish

was hard to make appointment for spa :(

The location, quality of facilities and perfect breakfast!

Concierge services weren’t upto mark.

Food

Staff were friendly and especially the cleaning ladies

location nice room

the price is high

loved the design and location

the restaurant was closed which was not advertised on the th the website. you couldn’t get a spot around the pool as it was so busy

location, room, bed, the balcony, and loved the spa

price

Very nice hotel, location & pool.

The staff at the reception on our first evening checking in. We booked a room with a balcony & when shown to our room it had a tiny window balcony. when we questioned this they reluctantly gave us the room we booked & from then on we’re very cold with us. We did nothing wrong. Wasn’t a nice experience.

Facilities

Water installation is poor, Hot water changes to cold

Music too loud in restaurant. Roof top bar turns into teenage Instagram hotspot - better reserve it for hotel guests or at least a similar clientele.

the location and the good wifi

the location and the service

the breakfast

The facilities, rooms, food and atmosphere in this place are superb! When we checked in, we didn't need or want to leave to get anything - they have a pool for relaxing in, the food was off the charts, a DJ at sunset, the spa was peaceful and relaxing, and the restaurant was amazing. Best selling point is that the rooftop is exclusive to residents - so it's never overcrowded.

The pillows were too soft for my liking [but suited my friend to a tee] - there were spares available in the room. So short of making a pillow fort I didn't have to go far at all to make myself comfortable. One note: the carpet needs a refresh in the halls.

Costumer relationship was amazing, cheerful and welcoming.

location and friendly reception staff

bathroom layout, confusing lighting in room

Clean, decor

n/a