Resort Six Senses Uluwatu, Bali

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Staff are lovely and eager. Toto toilets were great!

Sheets aren’t good quality. Value for money wasn’t really there needs a renovation . Shower was rusted hard to turn off.

Everything was superb. Absolutely delighted. They even prepared a few beautiful extras for the honeymoon couple!

We stayed in the Cliff pool villa. Impeccable style luxury and the best possible customer service I have ever ever received. Augus, Teresa, Tri, Dwi and many more of the staff always helped us with a smile in their face. They sent some one over to take pictures for us for a small photo shoot we planned impromptu. Cliff bar is beautiful, Watu and Roca are all amazing places to eat in. Will definitely go back for more.

Nothing

Gorgeous room and amenities, able to relax and unwind.

Lack of vibe e.g no music in the restaurant. Variety of gym equipment could be better to match tier of hotel.

Booked the property same day around 4p. Notified the property we would be arriving by 7p. Arrived at 6:44p. Was told room wasn’t ready. I asked why and they said because it was a same day booking. I asked why wouldn’t they use the last 3 hours to prepare the room knowing I’d arrive by 7. They said that wasn’t what they do and I needed to wait another 1-1.5 hours for the room to be ready. Needless to say we then missed our dinner reservations and ended up not going out our 1 night in Uluwatu because we had to wait for our room. Fast forward, we got room service and went to bed around midnight only to be woken up by a rat in the room dragging our leftovers behind the refrigerator. We called front desk, had to wait 30 minutes for someone to arrive. They sent 2 guys to look for the rodent. We said we needed another room clearly. Had to wait an hour before managment came and got us transferred to a room. We immediately fell asleep and woke up to a room that had no towels and wasn’t properly prepared. Woke up at 8am with little sleep and the hotel wasn’t willing to accommodate us on any sort of refund or room discount because it was booked with Bookin.com. Needless to say, booking.com we will be reaching out to your team and I hope you do the right thing. Otherwise we will be forced to charge back a hefty portion of this transaction with our credit card company.

The entire experience.

Beautiful grounds and scenery

A bit tired

The location is absolutely stunning, amazing view and spot right on the cliffs! The main pool is really nice, really big and has the incredible view from it.

The property has seen better days and definitely didn't reflect the price charged. Our room was well overdue for a face lift and looked like it hadn't had proper maintenance for 10+ years. Peeling paint, loose tiles, very noisy toilet door with hinge bent, deck needed redoing, things just looked a bit grubby because they were old. Unfortunately I could go on and on. The general areas (restaurant, main pool etc) were ok but our room was quite bad. The villa we stayed at for the first part of our holiday was half the price and much nicer so we really felt like we were being heavily overcharged for the state of the room.

Friendly and very helpful staff. Everyone is lovely but Dedy went above and beyond to accommodate us, he was absolutely fantastic and we're very grateful for his service and help! He made our stay a lot more pleasant. Also the view is amazing and the size of the villa is fantastic.

We've stayed at several high-end hotels, but this resort disappointed us. There are too many things that are not up to the standard of a 5 star hotel and the amount of money charged for the stay: The pool in the villa was leaking and the water was not filtered (Dedy helped us move) The cushions on daybeds in villas (we've seen several) are old, very dirty, ripped or badly patched Sofas dirty and ripped Bedding sheets ripped Taps in the shower peeling off with some rough and sharp bits Dirty bathtub Bad sewage smell in the bathroom Very bad sewage smell around the main pool Dry, dead grass in villa Below average offer for breakfast Some walls around the resort black with mould Paint peeling of the walls Ugly air conditioning units covered with makeshift timber slats (so visible and badly placed) No milk for coffee in the villas No ironing board or iron in the villas Only two restaurants

I was exceptional and unforgettable 😍

None

The serenity of the place is just mesmerising!!!

Amazing view: the most beautiful undisrupted ocean view. Food: Don't even waste time going to any other restaurant than the cliff bar. Nice ice cream parlour. Some of the staff is very nice and attentive. You get to see monkeys!

I do not recommend this hotel. The hotel is in need of large maintenance work and furniture replacement (having been opened in 2018, it is shocking) - e.g. Persistent sewage smell around the pool, faulty room pool, wall paint looking old/damaged, door window damaged, holes on swim cover provided, cheap and damaged loungers, small and old pool towels (didn't cover even half), dying grass patches. Service is inconsistent at best. Food is overpriced vs quality. Horrible wifi.

The staff made our stay so special with little touches, such as a free room upgrade and cake in the room on arrival as we’d booked to stay for our honeymoon to sending ginger tea to the room when they found out I wasn’t feeling well. The hotel and location is beautiful and very well looked after.

The view is amazing

It requires refurbishment

Decent cliff pool villa with ocean view. The pop-up ice cream & shuttle car was really good. Please do reserve the spa in advance, the singing bowl relaxation was impressive. At NYE countdown, there was a Kecak fire dancing show which was amazing! All staff were really nice & kind.

There were short of staff for breakfast at rocker restaurant. Most customers didn’t get menu & tableware, even not clean the table. Except the breakfast experience, the NYE feast (dinner) & countdown party was terrific!

Location

Smelled like sewage by main pool. In room water is salty and tub filler was sulphurous. Constant construction noise.

I like the view, room design, and breakfast

They didn’t give us the room in the same time that we told them before we arrived. The was not clean and the was cigarette under our bed Also the roof was full of spiders nests The water of the pool was soooo cold

Breakfast was delicious. Different set menus everyday. The resort is quite large, and so the buggies were super convenient and quick, despite some of the renovations that were going on. Staff was super friendly and helpful as well.

The hotel was amazing, so nothing we didn't like. I think we should've arranged for activities well in advance, but if the hotel offered to support with external partners, it would've been exceptional. Constance in Seychelles had an office for their external partners.

The only thing I like about this hotel is view

I travel a lot and I always stay in top hotels but this hotel disappointed me big time. The bed makes noise.the room's pool wasnt that clean and the water level was low. The service at restuarant and the food was very average but the price was like top luxury restuarant in europe. I will never come back to this hotel again, maybe I will remove all six senses hotel from my future stay

The breakfast had a good choice and was really nice. The service in Rocka was always great. Staff were awesome. Reception and the ladies welcoming us were very accommodating and understanding. The facilities and spa were awesome. Loved the complementary ice-cream always put a smile on our faces.

The lack of comms to let us know there would be building and maintenance work throughout the stay. Being welcomed by a symphony of jack hammers is not the image / sound of a 5-star resort. Nor does it appeal to peace and quiet. Its more along the lines of hammering your senses until 22:00 in the evenings at times... Leaving a dead cockroach in the room was also not great with having to remind them to service the room was also disappointing.

The staff were friendly and helpful.

The hotel was under construction as a whole, and I felt lost. It's too bad that the view from the room I saw in the picture is completely different. I couldn't see the sea.

Beautiful location, stunning views and beautiful villas

Overpriced for what you get, understaffed, a lot of maintenance work ongoing, bad smells in multiple places

Evthg was perfect

Just some seasonable repair with noisy sounds

Nice view

the luxurious feeling the moment we enter the room.