Hotel Kimpton Van Zandt, Austin

They allow pets

The margaritas were a great addition

My experience at Hotel Van Zandt was nothing short of amazing. The combination of luxurious accommodations, high quality amenities, and a prime location made for an unforgettable stay. I can’t wait to return and would highly recommend it to anyone visiting Austin!

Pool and check in drinks

Elevators

Room and pool were excellent

Elevators were slow

Location to rainy street, clean and comfortable, modern style

Check in process good have been better

Beautiful and upbeat . Check in staff over the top nice !

The bar staff . The bar is so nice we wanted to celebrate my son getting his masters and the staff was kinda rude . So we went somewhere else .

The decor and rooms were great

While I didn’t use the pool it did appear to be cloudy

it was beautiful. it was easy to get to and in a great location right by the River.

Bed could have been a bit softer

Valet is too expensive

Exceptional customer service! The staff was very accommodating. I had a terrible headache; I needed a cup of coffee. The coffee shop had just closed, and the young man at the front desk directed me to the restaurant. The staff at the restaurant was great! The bartender poured me a cup on the house! Such wonderful consideration.

That I had to leave!

Beautiful hotel with a great staff and really fun vibe. Beds are comfy and the room layouts are very cool. The location is prime, being right off of Rainey St. Definitely get the amenities package, free margaritas and a really cool vinyl rental program.

The shower had an issue with leaking water on the floor. Maintenance took care of it ASAP!

Great hotel with a really nice vibe. The daily charge of $30 is a bit confusing, you get some included drinks and food credit but it wasn’t taken off my bill. The Valet parking is approx $60 but the staff are great and are really helpful.

I was upgraded to a very nice corner room high up. The staff was very welcoming and the hotel location is perfect. I did not try the restaurants unfortunately.

The breakfast I had was in a take away cafe on the ground floor. Maybe there was another option but I did not find it.

Place is great - negatives were (noise/music, parking, bathroom lighting)

Venues below were loud (music till 2 am)

Suite was wonderful. Bed was comfortable. Loved the happy hour. Geraldine's is in the building and has great music and food. Nice chill vibe.

Lots of construction in the area so less foot activity and a bit of noise during the day. A number of patios nearby so you can hear music in the rooms at night but white noise machine helps with it.

The staff was very accommodating and kind. I was able to have my needs met with just a phone call to the front desk. The staff was overall very attentive and prompt with timing

I wish the restaurants were open later during the week

It was a beautiful property and everyone was so nice and accommodating

I don’t have any complaints

Great location, very nice lobby and pool area, super nice staff, daily cocktail

Room was a little worn

The huge bathtub , the pool when the sun finally hits it ! The lady who served me overnight oats every day and the dude with blonde hair on reception giving me water

It was sxsw and St Patrick's day always gonna be loud. But the music is loud even on 16th floor. White noise machine and earplugs no probs. But if you want a quite spot it's not for you. But upside is you walk out to Rainey St !!

The staff we spoke with were very helpful, and patient. We especially noted how kind the gentlemen were at the front of the hotel - opening the doors, making sure we weren’t waiting too long for our rides.

None I can think of!

Excellent staff. Geraldine's is phenomenal! Best short rib I've ever had.

Pol bartender wasn't as good as I thought he would be. Pool area is beautiful. Our sink in our room had literally zero water pressure. The shower however was great.

Staff was great. Friendly and laid back. Great location. Fun atmosphere. Rooms were nice. Within walking distance of a lot of restaurants and food trucks. We had a really good time and would definitely recommend to anyone looking for a hotel in the downtown area.

The amenity fee wasn't planned for. And we didn't really use anything on the amenities list. Other than that the hotel was great.

Fun hotel and super comfortable rooms and beds. Loved the vibe of the lobby and free drinks over Valentines weekend.

There is a lot of construction around the area that made it hard to get around.

Great hotel with great staff

A 150.00 per day hold for incidentals. Ridiculous

We liked the room, welcome drinks is great

I wish I knew the parking is going to cost $69 dollar. The shower/bathroom door design is a bit strange without the door.

Very nice quriky hotel in a good location. Complementary margaritas much appreciatid

The food choice on both menus could have been a bit more extensive

The hotel and room were very clean. The staff was kind, helpful, and professional. The area was perfect and walking distance to several local eateries and night life establishments in the area. Not too far from the airport, probably a 10 min cab or uber/lyft ride. The restaurant/bar in the hotel was also amazing with live music every night. Definitely a very chill atmosphere. I recommend staying there every time you’re in Austin. And you are next to the “tallest” building in Texas, talk about an easy landmark.

Nothing.

Decor

Room size

Beautiful property, very swanky! Places to eat and drink on site. Amazing and friendly staff!!!

Large room. Stand alone tub. Beautiful views.

No desk chair. No free water in room- had to go downstairs. Breakfast on 4th floor not available so option on 1st floor for cafe was only option.

Location

A/C didn’t work in the room we were assigned. Had to be moved to another room.

Welcoming, clean, room was amazing as were all staff I interacted with!

Food a bit expensive for small serving sizes.

Great location, fantastic music and restaurant.

What’s not to like? It was a great place, great location.

The style of the hotel and the design finishes, as well as the room size in our suite, were excellent. There’s ample closet storage. The bathroom and shower were excellent. The water softening system is fantastic.

The air quality was poor and I had allergies every night in the room. It is probably long-overdue for an HVAC duct cleaning. The pool area is a little bit worn with the furnishings displaying wear and stains. There’s limited service hours for food & beverage. The view from the pool area is poor and sunlight hours are limited.

For my wife’s 40th, staff was amazing and made it special

Wish the outdoor seating was more accessible for the pool. Ended up being empty

Very nice

Nothing

The room was comfortable and the food we ordered was very good.

There were no robes in the room. There was no room service during the day...so no room service for breakfast.

they used to have a 5pm margarita with music in the lounge, now they have a welcome drink when you arrive, but without the event itself

The spaces were really nice- helpful friendly staff, bar/restaurant/cafe/fitness center good. Free margaritas + and really beautiful views really great central location- walkable to most sights!

My only gripe is that the bed and especially pillows were very firm, to the point that it impacted my sleep. Also, I’d appreciate and extra blanket in room- I’m sure I could have gotten one had I called the desk.

Design. Room. Location

Valet overnight parking fee Guest amenity fee Not enough bedding blankets Bad air conditioning made me stuffy and slightly congested Blinking alarm on ceiling at night over my bed. TX bourbon is not a good whiskey, and should not be $250. It’s an absurd amount. Thankfully, I didn’t open it.

Great design. Comfortable rooms and bathrooms

Property was extremely nice.

I did not get the room I booked but I got the room on a discounted rate so I didn’t complain. I think if i would of paid more I most definitely would’ve requested the room i booked. Because that room was the reason why I booked in the first place.

Very interesting hotel in an interesting location. Beautiful room.

Too much street noise. Ridiculously expensive parking. Restaurant a bit overrated and reservation system confusing.

I liked everything about the property

I didn't like the fact that I was not able to utilize the lounge bar or restaurant because of private parties held

Nice atmosphere. Comfortable rooms. Fun welcome drink. Bicycles and record players available for free.

Location is good but has a lot of construction right now m.

Nice interiors, friendly staff

A security bond was charged to my card initially which was refunded on check out but it was unnecessary. Felt like I was treated with suspicion.

Beautiful space, clean, staff was friendly at front desk. Margs at check in?! That was a fun and unexpected first!

The bar area and lobby was constantly packed with private parties. Was a bit overwhelming when trying to come down and have a cocktail in the bar. If you’re looking for a party hotel, this seems to be the place!

Awesome hotel. We’ve had great time.

Water was slightly cold on our floor. Hotel was aware of the problem.

Other events on meant we only ate there once but it was lovely.

Hmmm really not much- great welcome and drinks, amazing staff - cannot say anything negative