Hotel Kimpton Van Zandt, Austin

Great pool with nice cabanas, and lobby had good sitting areas when allowed to use them. Room was spacious and interesting with great view. Bed was firm. Geraldines was fantastic! Food was delicious!

The pool, the restaurant and the lobby were closed for multiple private events over the course of our 4 day stay, which made it very difficult to plan or enjoy our stay, as there was no warning. We were on our honeymoon and we booked the hotel specifically for the pool and then we were not allowed to use it the day we had planned to.

Decor.

Location was okay. Lots of construction and noise. Robes should not be upon request.

Property is pretty good located and very close to the city 5-10min walk

The bar was close during the entire time, daily things in the room where not change or added, like towels, coffee, sugar and other stuff

Room size

A/C didn’t work well

Very clean, staff was excellant

Pool hrs were not long enough, and resteraunt hrs not long enough. No coffee makers in rooms

The ver

Vibe, free happy hour, restaurant/pool area

Surrounding construction and hotel now being buried in a sea of high rises.

Clean and the decor is lovely.

The noise and staff who didn’t know basic info about hotel, as in where the ice machines were and that there are no porters until 11 a.m.

Very nice restaurant, very good breakfast a la carte, nice modern style of the hotel and rooms, clean! , guest relations have an open ear and are helpful!

Work going on inside the hotel, construction going on all around the hotel, physical card was needed to pay the bill, not possible with the cards on the iPhone wallet, room service can be improved ( missing coffee, telephone not connected…) parking (valet service) expensive.

Close/walkable location to downtown.. but clean, the bed very comfortable, staff was great. I just wish it had better views and maybe even some breakfast included..

Nothing against the hotel just Austin in general seems more couples oriented rather than families

Location

Nice room

Nice amenities.

Lots of construction in the hotel, as well as in the surrounding areas.

Great location, very walkable to many different places. Staff was very friendly and helpful when needed!

Proximity to the river path for exercising. Also Rainey Street activities.

Nothing.

Location!!

The smell of bleach in the room and the construction

nice place!

we walked into another room that wasnt ours because they gave us the wrong keys - the occupant was less than amused. despite promising that the pool opens up @ daybreak, i couldnt get in until around 8am.....90 minutes l8r!

Location is great for walking to rainy street and short uber rides to anywhere else.

construction inside and out. Not enough room/seating where they hold happy hour.

Resort fee was unreasonable

The walking distance to everything. Rainey street, six street, downtown - everything is super close to this hotel. The valet parking was also quick- every time we needed our car- they had it outside in less than 5 minutes. The elevators were also quick and fast. The pool was also nice and heated, & I loved how there was no kids. The hotel itself is very nice and looks luxurious.

The room was nice.

Hair in the tub. No area for pets.

The staff were incredibly friendly and helpful. They recommended places to eat that were just as good as they said! The social hour with free drinks was also a nice way to meet other people staying in the hotel.

Rainey ST, right behind (beside?) the hotel had a lot of clubs and bars that played loud music Friday and Saturday nights, which made it hard to get to sleep.

Centrally located. The room we had (spa queen) was HUGE! The room itself was clean, comfy and awesome. The staff was equally awesome. We had everything we needed, and they were there to help. The hotel inside was very quiet even though Rainey is booming a block over. Also pet friendly and no fees! Valet parking only.

It’s temporary, but the hotel is surrounded by construction of huge towers on every side. So the view doesn’t exist and the streets are dirty and filled with tons of crew. You could hear the trucks loading in early in the morning (weekday) and we were in the highest floor. If you are bringing a pet bc of this you will have to take a bit of a walk toward lady bird lake down Rainey to find the single patch of grass for pets- doable but not the most convenient. The lobby also lacked and is under construction. It’s a more simple hotel than others. You can’t go down to your car, if you need anything out of it you have to call valet to have them bring your car around.

Very cool hotel, great location, the pool area was nice and breakfast upstairs was good.

Would have loved a coffee machine in the room

Geraldine’s restaurant was amazing! Great food, great service. Cool vibe.

Price point was a bit high. Huge towers going up were a bit distracting and noisy. No easy parking.

the room was spacious, with adjustable AC, and the bathroom was large, The service in the hotel is very friendly and accommodating. The cafe has delicious food and snacks. The location is good, if you need to travel places, as it is right by the main roads ( for us it was a plus ). The closeness of the river and trail would be great if you did not have to get there through dusty construction.

Over all the hotel itself is absolutely lovely but right now it is located in the .... construction zone. I was very disappointed that the hotel did not have this information on the website, because I would book it somewhere else. As of April 25, there are 5 huge buildings rising up right at your window. It's loud and dusty, and even being at the pool was not pleasant having a crane right above you. Luckily the front desk staff was very helpful and put us in the quieter room, which was very nice and only some noise of construction ( which started at 7 am ) was detectable. I live in NYC and I am used to noise 24/7 but construction from all around you, is just too much

Fun hotel with a nice design, big modern rooms and comfortable bed. Location is great for Rainey Street.

Only minor things, but the shower was very weak, no overhead lighting so room was a bit dark, tv interface not userfriendly as proper tv guide. For some unknown reason the lift beeped at every floor which was quite annoying!

The room was comfortable, the beds were great and thankfully we stayed at the 13th floor so it was very quiet. I wanted to try the pool but the weather was not good.

The hotel is nice, but only worth the discounted price. If I had paid the full price for the room I stayed in it would have been a rip off. Charging $63 for the garage at the basement is also too much. The neighborhood is very crowded and incredibly noisy. The constructions everywhere around make it impossible to walk anywhere. It is so sad to see the Rainey st district overtaken by skyscrapers. Not choosing this area of the town for my next visit.

Happy hour

Room was a bit too hot at night

Loved the staff. Nice restuarant. Hallways a little dark and hard to see room #'s. Bed was okay but could be more comfortable for the hotel prices. Shower not so great. Good location.

Shower and bathroom. Bed was okay

central location

Price was a little bit expensive but I suspect that part of the city everything is

Clean, convenient, good location

Noise outside.

Location

Building works surrounding the property

This is a nice hotel in a pretty good location. You can walk to South Congress bridge and the shopping district in about 20 minutes or so or to the Capital building in about the same amount of time. It's also a 1 minute walk to the famous Rainey street which has a bunch of unique bars and patios. The hotel has a great restaurant that surprisingly had really great breakfast. The eggs benedict with potatoes was awesome. The pool area is a great place to have a few drinks and just relax. The rooms are pretty standard rooms with king beds and a walk in shower. The staff were always willing to help with any request we had as well. Overall, a nice hotel.

There is a ton of construction going on in this area and I mean a ton. The hotel is entirely surrounded by large condo developments on every single side. I didn't count, but there are at least 4 new buildings just being built around all sides of the hotel. I don't mean near the hotel, I mean right next to the hotel. You will be completely surrounded by construction for the next 4+ years. It's incredibly loud and makes it difficult to enjoy the pool area because of the constant work - even on Saturday and Sunday this work continues. I would also say that outside of the construction you can hear the music from the bars on Rainey street until the late hours of the evening. All that to be said, if you're looking for peace and quiet this is not the hotel for you. Not for the next few years anyways until the construction wraps up. I would also say that the pool area has a ton of potential, but the pool was terribly cold. We had to ask them to turn the heater on. Overall, the pool area is not taken care of either. All the cushions are left out overnight, typically wet in the morning, the pool seating areas are not "set up" as you would expect at a hotel with dry cushions, towels, etc. It's a bit of a free for all and a wasted opportunity to create a little oasis in my opinion.

The valet parking staff were super nice.

Casher lady at the coffee shop is very rude.

cool boutique-y hotel. great area - but loud at night. each room has a noise cancelling machine which worked like a charm. the first room was perfect except the staff placed us next to a bachelorette party with an adjoining door - not so smart. we had to move rooms. the second room was really dirty. restaurant was great. pool was great.

staff should have been smarter to not place a couple next to a bachelorette party. such an amateur move. second room was dirty - asked to have it deep cleaned which never happened.

Great central location.

Lots of construction around the Hotel - noisy, dusty and difficult for vehicle access

Nice modern hotel will all of the amenities. Great location for Austin nightlife. Good gym.

Nothing negative to note.

Style

The charge minibar for no reason

Great hotel and great location

Not a fault of the hotel but that area has a lot of construction so it is congested, can be noisy during day time.

New, clean accommodations, nice design, well appointed, and fairly large rooms. Rainey Street location is convenient to downtown, convention center, as well as all the nearby bars. There is a good bit of construction going on in the area, but we honestly couldn't hear any of it from the room.

The nickle and diming on the bill was outrageous. City of Austin hotel tax is high and would be the same at any other accommodation, but the kicker was that between one night of parking ($65) and the mandatory ($30) *daily* guest amenity fee, it was an additional $100 on top of what we expected to pay. Ouch!

Staff all so nice and friendly/professional. Location, Geraldine’s with live music. Great cocktails. Nice room. Gym and pool fantastic!!

Halls and areas outside elevators need a little detailed vacuuming in the corners and where the carpet meets the wall.

All facilities and staff were very good. Most of the Reception staff were very pleasant and helpful, and the bar staff were great! My room was very comfortable & quiet (apart from the construction noise). Geraldines Restaurant had good food and live entertainment every night.

Construction was going on all around the hotel, so it was very noisy and dusty. Also I think I've been overcharged and have emailed the hotel querying this, so hopefully it will be resolved.

did not try

valet parking not clear on cost. extremely expensive

Front desk surprised my husband with an awesome birthday card, alcoholic beverage and snacks in hotel room. Everyone was very nice and can’t forget free margaritas

Wish self parking but valet was still super fast and friendly

The rooms are large, and the beds are very comfortable. The staff were all so nice and professional. The shower was great with an easily adjustable temperature.

All of the "hidden" fees. The incidental fee is $200 per night and the overnight parking was $191 for three nights. They could have been mentioned somewhere, but I was not told about these fees until I checked in and checked out.

It was packed of many surprises, they charged $63 each day for parking, plus $30 mandatory a day also for food and liquor (margaritas they said and we don’t drink), and the last surprise, they charged us for food from the mini bar, we never even touched anything about it

happy hours in downstairs lobby

areas were too dark for my eyes

Location

Dark hallways

The staff throughout the facility- the valets, front desk- especially Drew, cafe workers, housekeeping, pool staff- especially the waitress with the pink hair, we’re fantastic! Comfy beds, great toiletries, and terrific room view. There was construction across from the hotel, but I actually liked it since I’m from an exotic island and it added to the urban vibe that I’m not used to.

The furniture in the room needs a little TLC, the chair legs were a bit chipped and carpet was stained in a tiny area but noticeable. The robes were not very soft.

Friendly and relaxed, well-located for Rainey and the downtown area.

Coffee shop v expensive