The Ellis Hotel, Atlanta

As a small business with limited funds, I am very upset and disappointed that Booking.com rates were nearly double (or over double) the cost of what the Ellis would have charged if we booked direct with them through Marriott. Requesting an adjustment.

As a small business with limited funds, I am very upset and disappointed that Booking.com charged me nearly or over double the cost of what the Ellis would have charged had we booked direct with them through Marriott. Requesting an adjustment.

Location

Not having a refrigerator or microwave

the location

room was small

Comfortable room. Older hotel that has been renovated.

Did not spend much time in the room but when we did the television only had three channels.

Great location in the center of downtown Atlanta

The hotel was too hot. The air conditioner did not work out n the room, lobby or elevator. The walls were very thin

I couldn’t get the room and thank you

NA

The hotel is very clean and comfortable. The staff are very friendly.

Nothing.

location

No water in the morning

Staff where very friendly especially the ladies in the coffee shop. Parking was only steps away from the door super easy. Location was great we walked to all the attractions with ease. We loved our stay. Will definitely be there again.

Nothing

The staff, the comfortable bed

No microwave in the room

Celebrated 🍾 birthday 🎂 with twin.

We were on the 5th Floor. We chose The Ellis because of the paranormal aspect and the history. The Ellis was the hotel that had the most deaths in a hotel fire in the history of America; over 119 people perished in the hotel. Yet there needs to be a memorial or history section of the hotel. The souls are but forgotten. The fire was so destructive that it instilled FIRE and BUILDING CODES. I think some kind of recognition should be given to those that lost their lives.

Overall the hotel felt dirty. The rooms were humid and stuffy, the valet was way overpriced, and it took forever to give the car to the Valet. This is a MARRIOT; I expect a little bit better service for the price.

Staff were amazing

Perfect location

It was very clean and the staff was amazing

Very convenient

The staff was friendly and very cooperative! I

I love staying here when I travel to Atlanta! convenient to everything!

The location was nice. Right by he venue where i was going.

I FROZE!! My heat was not working properly.

staff was friendly.

There was nothing boutique about the room we stayed in.

The rooms were set up very well.

I didn't locate a thermostat in the room

the air in our room didn’t work

Everything. This place is a great. Clean, updated, super comfortable beds. The staff is top notch. They have a mini store on site with essentials plus some.

The only thing and understandable to some extent was their bistro. They are short staffed which bc of the employee having an emergency they had to close early.

it’s clean. modern. centrally located

the traffic outside Can be a nuisance.

Front desk was very helpful

Check-in and check out was seamless. LJ, the wonderful woman who was at the front desk, was always smiling and welcoming when I returned. The lobby smelled like clean linen and my king bed was so comfortable.

Like most hotels, I wish that there were some more firm pillows for the people who struggle with the very plush and cloudy pillows. The hotel's location on Peachtree street can be very active with homeless, but the hotel locks up religiously after hours.