Hotel Le Gallia, Marrakech

Location, rooftop

Poor heating

Location is convenient. Easy to walk to the medina.

My check-in experience with the elderly gentleman at reception wasn’t great. The language barrier made communication difficult, and I often couldn’t understand what he was trying to tell me. He also offered to exchange money for me. When I asked about the rate, he said it was the bank rate, but €40 was exchanged for 400 MAD, which is noticeably below what banks offer. Later, I exchanged money elsewhere at €1 = 10.45 MAD. I understand taking a small commission, but this was higher than expected and a heads-up would have been appreciated. Thankfully, it was only a small amount.

It was noisy. Maybe because my room had been downstairs near to the entrance/ reception.

A beautiful hotel with a traditional Moroccan style.

The facilities are outdated, including the showers

The staff was super friendly and helpful. The hotel is located near Jema El Fna, it’s a bit difficult to find as it is in a small alley. The hotel is clean and very quiet. The room was cosy and well decorated.

the staff is lovely. always available, very helpful and accommodating. comfortable bed, good hot shower. A turtle, a dog with her two pups, and several cats in the courtyard. depending on who you are, the animals can be a plus or a minus—a fair amount of yipping and yowling. Good location on outskirts of the Medina. No need to drag your luggage over cobblestones. Nice lounge.

Could be cleaner. Dust everywhere. mopping does not extend to corners. Rugs in our room were dirty. I moved to a different table at breakfast because the planter by my table smelled of cat pee.

Great location, kind staff, beautiful riad, absolutely recommended

manager of the hotel very helpful and pleasant.

The hotel is close to all sorts of restaurants and shops, yet it is very quiet. Breakfast was delicious, our room was clean and tidied every day, and the people were very nice.

There are loads of cats in the public areas of the hotel. They are quite shy, so they don't bother you at all. However, they sometimes sit on chairs with cushions on them and the morning after we arrived, we had flea bites. I think the insects came from the cushions we sat on in the public area. There are only a few cats that are allowed to come into the hotel, and it would be great if they could be treated for pests.

All good

Perhaps hotter water for the shower.

Lovely traditional Riad, good and helpful customer service. A 5 minute walk to the main square and situated off a quiet side street. Comfortable and functionable rooms and facilities. Private sun lounge for the hotel guests. Good breakfast for the price. Overall excellent value and experience.

Decor is a bit tired and needs a deep clean/ refresh. Strong smell of cats.

The riad is beautiful, with a great location, 5 minutes walking from the main square. Very comfortable beds. The breakfast is one of the best we had in Morocco, served on the amazing sunny rooftop. Plus the staff is super friendly!

Maybe a few more amenities in the bathroom (like shower gel and shampoo) would be nice.

Very nice staff, helpful and understanding. Nice patio

The bathroom was a bit basic, but everything was clean.

location was very good. We didn't order breakfast so I have no idea. Room was nice but the bathroom, the door is a kind of open so you can hear every sounds in the bathroom which is not so nice. there is no shower curtain and shower is very poor.

Nearby Jamaa El fnaa, in a central position for visit Marrakech. Beds are very comfortable. Bath in the room. The rooftop Is amazing, for relax after a hard day. Said at the reception helps you with everything. Hospitality and Friendship as anyone wants.

Very clean, highly decorated, good bathroom, excellent bed.

beautiful hotel I liked particualry the patio area of the hotel which was beautiful. The staff at reception were really welcoming. thanks

I didn’t have breakfast there but it was offered for €4. I stayed four nights for under €100 so I wasn’t expecting La Mamounia. The room was clean and the bed was comfy. No tv or fridge but I stayed out late every night and only used the room for showers and sleep so I was quite satisfied. The staff was pleasant and helpful and offered to hook me up with whatever I needed which felt like a bit of a hustle but it is Marrakech. The guy from the hotel took me to a hammam that he suggested which turned out to be more of a brothel but seeing as how I was alone, maybe he thought that was what I was after. It was ‘t but….ok. The location was great. Very near the square. I’d stay there again.