Riad Star Hotel, Marrakech

The term "RIAD" means an acomodattion inside the Medina. The Star was a truly marrocan experience, the staff extremly friendly makes you feel like home.

Location at the first sight

Excellent location, lovely place, but most if all the staff extremely helpful and accommodating.

It’s the best location if one wants to be closer to Medina. Breakfast served was wonderful and had some changes everyday. Staff is exceptionally caretaking.

Only thing I could think of was the shower area in the bathroom where water was draining quite slowly.

Everything, the timing of the breakfast and the staff was fantastic and very helpful.

Very old house and beautiful. The looks on the doors where very old and it was noisy and cozy 😁

Service is wonderful. Booked pick up from Casablanca airport with Riad and booked drop off with Riad, no issues. Very smooth transit and very nice welcoming first night. Many tips offered. Loved how there was a common area with kitchen you can use and water for you. Breakfast was very attentive. Everyone was so nice. Housekeeping is good. Location is good. We were able to walk everywhere.

First time at Riad, not used to not having outside light. Room is dark and not enough light. The toilet and bathroom is on older side and you’ll hear the toilet running after the flush.

Stayed as a group. The rooms were clean, the staff was very friendly and helpful, and the riad was spectacular. The breakfast served includes local tastes. Tea, coffee and hot water were always available in the common room. The terrace has a lovely old city view with comfy cushions.

Would be better if there were bathroom slippers.

The Riad is beautiful and authentic: we felt the real marrocain atmosphere. The breakfast was well served and the quality was good. We arrived late in the morning and we were welcomed in an excellent way with a typical mint tea. The staff is nice, polite and always available. Amine is the perfect host, helping us in every situation: he gave us advices and suggestions for visiting Marrakech.

Authentic Extremely nice and helpful staff

You have to walk to hotel Narrow streets a d walking only

Great location, very spacious and comfortable room! Excellent breakfast and Ali and the staff were amazing!!! Highly recommended

Very service-oriented, dedicated staff. All friendly. They go out of their way to help. Very clean. Very comfortable rooms

Sometimes can hear inner courtyard chats, but hey that's the concept of a riad, so it's kind of natural to hear a bit of interaction.

the property is very nice inside and super clean. there is a nice breakfast with sweets fruits tea water and Moroccan food. I want to pay attention to the staff for how kind reliable and helpful are. it is not safe to go around Medina 4 ladies alone. thanks to Ayoub who escorted us every single time and made us feel safe and at home. he was special and amazing

just the fact that Medina is not a safe area for ladies only

Extremely helpful and friendly staff. Great location and beautiful Riad. Lovely breakfast every morning.

We had a wonderful stay at the Riad Star The staff ,especially Ali,went absolutely over and above to meet and greet us and make sure we didn’t get lost! They were so kind and helpful The Riad was beautiful inside and our room was wonderful ,such a lovely experience and I’m so glad we chose to stay there I loved being in the medina and close to it all but it was still amazingly quiet inside the Riad as it’s perhaps just a little further out from the commotion making it lovely and peaceful We had a scrumptious breakfast on the last day as I was out very early exploring the first days They had everything you could have wanted,pancakes were especially delicious! Many thanks again for a most wonderful stay!

We had no issues at all

The staff was absolutely brilliant!! Went out of their way to make your stay comfortable. Very comfortable big room, sunlit and airy property with beautiful decor!

very friendly stuff, excellent location, wonderful design

it was a bit worn out at places, but nothing major

Stayed in a family room with 5 friends for 2 nights - was a perfect size and great location! Staff were friendly and the breakfast was great. Definitely check out the roof terrace if you stay here!

Staff were helpful with arranging taxis but they were very expensive so would recommend getting a metered taxi from a rank rather than booking through the hotel

Excellent staff, great breakfast, stylish and comfortable room

Not a great neighborhood but very quiet and still safe.

the property is excellent, an absolute Oasis in the beautiful madness of Marrakech, the staff are incredible and are more than willing to help whenever possible, Ali is an absolute credit to you!

calm house , lovely decor, amazing roof terrace . helpful friendly staff.

nothing

The staff were really lovely, and the breakfast and dinner on the first night were great

Location & very accommodating staff. the App is fabulous for getting around

Dirty downstairs toilet. Dishes from evening meal left in public kitchen area

Great central location, and very hospitable hosts. Highly recommended.

The help with bookings in the area was great and the staff was great, especially Ayoub.

Staff in the Riad were so welcoming and helpful during our stay, with access to mint tea and water at all times. Terrace was beautiful, a peaceful place amidst the hustle and bustle. Breakfast was a 10/10, we were even offered eggs one morning!

Our shower had an issue which we feel should have been checked prior to our arrival. We really appreciate that the issue was seen to promptly but in the intense heat that we experienced while staying in the Riad we needed the cold setting on the shower to be working. We also found the mattresses to be quite hard for our liking. That is just personal preference but you would like to have a great night's sleep and that was not always the case.

room was hot