Aparthotel Palihouse Santa Monica, Los Angeles

Great Location and Garden

Property was only superficially refurbished. It’s essentially a very old building with only a few fixes. Paint came off walls in the bathroom, the carpet was very dusty and not clean. Breakfast was a mixed bag. My crossaint tasted quite old and I asked the waitress about it: she responded that they would only get them on Saturdays and warm them up - meaning that I had a 4 day old (!) crossaint

Garden

Everything else. It’s extremely run down and need great maintenance work . Awful sewage smell . Absolutely not a 4 star. Barely 3

it was dirty, it smelled like pee in the room. the shower was not working. they should have floor tiles if they want to accept dogs/cats in the property

Nice building

Old, smelly, dirty. Unhelpful staff

Old historic hotel with a lot of character and lively decor

A bit Expensive. Not just the room and *ahem* “resort fee”, but ancillary charges were kinda obscene. $7 water, $6 for a small KitKat. If im paying $14 for coffee, I expect cream. You have to request housekeeping and towels, even on a longer stay. Staffing is pretty lean. It’s a premium price and a mid-level product.

Palihouse Santa Monica is a complete experience. A house that feels like home. The rooms are delicately decorated, and the country-house atmosphere is felt from the moment you enter, with its garden, reception furniture, books, bar, and fireplace. We had a room with a view of the garden that made us feel, for a moment, as if we lived in that dreamlike place. The location is just a few blocks from the Santa Monica Pier. The area is very quiet, with friendly neighbors, and both the neighborhood and the hotel are extremely pet-friendly. They were very thoughtful with our pet, providing a little bed, food bowls, and treats. We will definitely be coming back very soon.

Everything good.

The only good thing about this hotel was the staff.

Unfortunately, I didn’t feel the charm of this hotel – in my opinion, it smells musty, it’s not very clean, old, stuffy, and unfortunately far from cozy. It really needs to be refreshed and aired out, because while you can definitely feel the passage of time there, it’s not in a charming or nostalgic way.

Lovely lobby with comfortable seating ate and a small inclosed garden.

Needs USB charging ports

Really needs some renovations not just cosmetic touch ups. No hotel facilities to speak of, like a bar cafe or even reception area

The outside and lobby

The room and beds

Breakfast was enjoyed on the back patio, and the staff person was friendly, efficient, and welcoming. Overall great experience at the Palihouse!

All good!

The location was fantastic. Quiet, and walkable to many places.

I wish our stay was longer

The history and charm and quiet neighborhood location. The staff was wonderful. The dog bed and treats were a thoughtful touch.

Interesting decor and art works: Lovely lounge reception area and front gardens.

Pretty thin walls and floors. Could hear everything in the next room and they were rowdy so spoiled our stay

We were there Christmas week. They had comlimentary coffee and pastries Christmas eve and day. This hotel allows dogs. Next time we will bring ours! The grounds are very nice. Bocce ball out front was fun! Close to the Getty Villa which is a good place to visit. The hotel itself is a short walk to the beach; we were there visiting family closeby so didn't have time to go.

Initally we were booked in a bottom floor, corner room. The traffic noise kept us awake at night. We are light sleepers. The next morning we asked to me moved to a quieter room. The staff was very receptive to our request. We moved to the third floor and it was much quieter.

Very peaceful and beautiful garden

Only two staff.

Amazing style and generously sized rooms

Loved the vibe and location

Thought the gym would have a bit more equipment

Property was beautiful with a lot of character. All of the staff were wonderful, genuine people. Huge room. Complimentary upgrade to the penthouse suite. Definitely will be staying there again.

Beautiful hotel, full of old school glam. The large garden was really welcoming and the cookies in reception were delicious. Really comfortable bed. You could borrow bikes to go for a cycle along the front. Perfect as a treat for the last couple of nights of our holiday.

Super nice hotel, amazing and big rooms. Felt like at home. Staff super friendly!

Love the vibe! Great place! Feels like home away from home!

Nothing

The property is very nice, the rooms are spacious and very nicecely decorated. I would definitely stay there again. Staff was very nice and helpful

It was absolutely stunning, a very unique building, incredible comfortable and had everything I needed.

Nothing

The hotel is amazing! The room are very cosy and quite retro but very clean and nice. The hotel was very quiet.

The room are quite old and the window let some air in but that wasn't a problem.

Quirky, chilled, pleasant change to ‘corporate’ hotels. Friendly, helpful staff.

Nothing - lack of on-site Bar & Restaurant wasn’t an issue for us. Location is only short stroll from ‘Downtown’ Santa Monica

Beautiful old hotel in heart of Santa Monica.

No breakfast until 9.

Loved it ....the furniture could use and upgrade....

The vibe, the location

The smell in the room, the bathroom tub and sink were old and cracked

it's stylish and quirky and exactly what we wanted. Location was great also. It just feels different from large hotels and I loved the history. We loved having lunch in the gardens.

Location

Nothing

The staff were lovely. I'd slept the night before in my car so I was in need of a little care and a nice bed.

Location good, food good.

More dining options (menu.) Lunch service. Wine/champagne or bar. Savory pm snacks.

Beautiful building and decoration, on a perfect location to explore Santa Monica. Bed was very comfortable and room very clean. It felt like staying on a nice house from the early 1900’s. Got upgraded to a suit which was a nice touch by the staff

Not great value for money, paid approx USD 1400 for 3 nights on a king bedroom. For that money they could offer complimentary filter water, instead only 13 dollars water bottle was available. Valet Parking at usd 55++

great location friendly staff, small boutique hotel.

no coffee making facilities. charged for coffee when served downstairs and brought up to room. charge for bottled water in the room, $13 would be nice to have the option of a jug of tap water on the bed room daily.

the outside was very pretty and had a lovely garden you could sit in, the manager was excellent very helpful.

The lift was from another century, the bathrooms were incredibly small, it was an old building so very dark inside.

I enjoyed the salmon choice for breakfast. The gardens and courtyard were lovely. The open fire that was lit in the lounge /dinning area, was most welcome, so relaxing. The location in a quiet residential area was perfect, with a 10 min walk to mall or beach.

It would be nice if they could get a liquor licence.One could enjoy a glass of wine there. The residential location makes it difficult to get one. Everything else was more than acceptable.

The location is perfect, close to the beach but in a quiete area. Also close to the main attractions in town. The staff was super friendly and helpful. The rooms are fairly big and clean. The beds are comfortable. Good breakfast albeit a bit pricy. The hotel in itself is very charming and well decorated!

For some reason they charge an extra 100$ per night for incidents and supposedly you get your money back if you don't use it but I haven't received the full invoice yet 3 days after leaving. Also we only got one bathrobe even though we asked for a 2nd one many times. The elevator is very old and only goes to 3rd floor (we were on 4th). There was a lot of draft given that the window in the bathroom didn't close (we weren't really cold but the doors would close very abruptly) and I think how the hotel is designed too. You can hear a bit the room next to you as the walls/doors are thin.

Quirky venue but very welcoming and comfortable. Excellent staff.

Perhaps another pot in the kitchen.and maybe microwave?

Beautiful & cosy property, good location, easy parking (valet) and nice snacks/food. We received an upgrade and room was nice and big. Bathrooms are small but clean and convenient. We rented some bikes from the hotel as well. Very fair value for money for LA/Santa Monica.

Service is fairly mediocre (i.e., lot of interactions with clueless people to be honest). Price for snacks/food is a bit too much for what it is.

Good food, great amenities, cute rooms. The staff was extremely helpful and accommodating.

the eccentric decor and proximity to amenities

very big apartment with the well equipped kitchen, clothes rooms etc. nice breakfast. very interesting vintage design and building itself.

air conditioning has no hitting mode. there were some radiators but they didn’t work. i guess usually nothing of above needed in California, but those were really cold days when we were there and was not really comfortable.

location and boutique

barista not available regularly

Great location

Very limited food/bar facilities. Not great if you are travelling alone and want to eat at the hotel in the evening

Breakfast wasn't included but available to order, which we did twice and really enjoyed, especially sitting in the lovely garden at the back. Loved the historic building, quirky interiors, and beautifully landscaped gardens.

Shame there was no alcohol license at the hotel, and no tea/coffee making facilities in the room. In light of this I feel that the bottled water should have been free and perhaps some of the in-room snacks (it wasn't clear that they would be charged for). Should have sheer curtains in the rooms as well as the normal ones as our room faced the front garden and was not private if the curtains were opened. Lovely view of the garden though!

The building is fantastic, loads of character. This does mean that there are some quirks such as the plumbing not being perfect and there are creaks from the flooring but if you like character this place is great. Lovely lounge area and gardens both front and back. All the staff were great, exceptionally friendly. Although the bed was small for a hotel, it must have been comfortable as neither I, or my wife woke up until much later than we usually would have.

Our room was missing the coffee machine which was a surprise to the staff when we told them and charging a coffee to the room incurred a $1 charge which would have been fine if that's what I wanted to do but I wanted to pay cash and they don't take cash.

The staff is excellent

Do you know a restaurant that was successful a long time ago and still operates like it was in the past: a place with 6 customers (average age 70), the waiter still does the flambeed pancakes at the table, The menu was not changed in 30 years. Well, that is this hotel. The exterior is beautiful, the staff is excellent but the rooms and the lobby are well outdated. The toilet was falling apart, the drain of the shower was blocked, the paint was peeling off the wall, The kitchenette was ready for a museum. Dark brown carpets with big flowers. I could go on. Don't get me wrong. We enjoyed our stay (mainly because of the staff) but that place needs an urgent upgrade

very unique with a European feeling. enjoyed the ambiance and the large beautiful rooms, complete with kitchen and walk in closet plus separate vanity. wonderful welcoming space with so much character.

no parking on site! we got a parking ticket for $68! the valet is only there until 10:30 pm otherwise you have to find parking and all permit parking which is why we received a parking ticket.