Miramar Hotel by Windsor, Rio de Janeiro

Very good breakfast and perfect location. The all staf was very kind and helpfull.

Lovely rooms and rooftop bar in central location.

N/a

Great location, wonderful staff and clean hotel. The sea view rooms have a great view as does the rooftop pool area. Service within the hotel is relatively fast.

Housekeeping was hit or miss - they’d forget something literally daily, coffee in the room is for a fee (we’ve been to hundreds of 4-5 star hotels around the world and have NEVER seen this), and A/C unit is extremely loud. Overall, this is a nice hotel but it’s no where near 5 star when compared to other 5 star hotels in Brazil and globally. If you’re expecting the impeccable experience you’d get with a 5 star hotel, you’ll likely be a little disappointed. It’s a solid 4 though!

Large comfortable room. Well-appointed and, quiet. Front desk staff very helpful. Could even do money change. Breakfast outstanding. Nice rooftop bar. Opposite beach and short walk to Roxy theatre

Toilet paper in bins although this is common throughout South America. Can't drink the water but a large bottle provided free daily.

Best shower I have ever had in a hotel. Staff were super pleasant and helpful. All around a lovely stay.

Beautiful outlook , staff went above and beyond , room was lovely .

I would be nitpicking but perhaps a kettle in the room ?

I think it’s 10/10 right across the board the staff was 100000000000000000000 I felt like u spent 1000 box per night the way I was treated . Keep up the great work . Location was also 100/10 very close to everything .

The rooms were just a little small but ok for vacation .

Amazing staff, so attentive and proactive in ensuring you have a wonderful stay! Rooms are comfortable. Good choice at breakfast and pool is large enough to swim as well as heated! Beautiful views of Copacobana beach. Excellent location, just by Post 5 so on the Copacobana boardwalk but also walkable to Impanema beach. Recommend!

Room 1511 was on penultimate top floor under the pool and bar but we experienced noise during the day and night from what sounded like system units.

Exceptional hotel: from the room, amenities, to location, the amazing, helpful staff always ready to greet you and support you! The breakfast buffet was very good, lots of fruits, tasty food, variety of products, fresh. They even granted me free late check out and have storage for your bags if you need. Also, book a massage (its in the hotel envelope with other suggestions) - the service is in the room and its very professional! Worth for the money.

The customer service have been amazing - the concierge, the bell boy, the operator, the room services everyone was extremely friendly and went above and beyond. I needed to buy a lock and the bell boy walked with me to the store to explain in local language. The location is amazing - just walk to the beach and many restaurants and souvenirs shops. The beach is clean and well maintained.

May be the chef at the egg counter (breakfast) could be a little friendlier like all his colleagues :-)

Great location! Close to beach, shops, restaurants and fort. Beautiful hotel! Amazing staff! Very helpful, happy, attentive. Everything was clean and breakfast was amazing!

Location was great. Did not have breakfast. Enjoyed the pool deck for the view.

The hotel is perfectly located at Central Copacabana Beach. The roof top terrace with pool has the most amazing view. Staff was very friendly and helpful. The quality of the breakfast buffet was exceptional. I highly recommend the hotel and will be back!

nothing

Super breakfast with great selection. Location Copacabana/close to Ipanema side. Helpful staff on reception

Great staff, especially Daniella at check in reception. She has superb English and so helpful - nothing was any trouble. Other staff were also great.

Friendly staff, nice rooftop pool with a view and several lounges, you receive pool and beach towels which is very handy!

There are little things that could be improved and were a little outdated for a hotel at this level e.g. weak old hair dryers.

View, cleanliness, bed comfort, shower

The walls are very thin. Staff appeared to be cleaning an adjacent room until 22:30 our first night there

The hotel gave me a free upgrade for all three nights

Nothing drastic for me because I know this can happen, but not ideal. Money was taken from my credit card already at the time of the booking The reception, unaware, made a payment again so I had the amount withdrawn twice. I got the money back immediately when I noticed.

Fabulous breakfast,clean and comfortable.excellent service,great location

Fantastic roof top bar and pool with an amazing view.Breakfast was perfect!

May be the room/ bathroom will need an update sooner or later

The staff are very helpful. The location is quite good, and from the terrace you can enjoy a wonderful view of Copacabana Beach. The breakfast is also quite varied.

The location is awesome and the staff were all brilliant. A great stay

N/A

Very good value for money Some rooms have an amazing view on Copacabana beach Rooftop is amazing

Location is nice but less safe than Ipanema/Leblon

Fantastic breakfast, view

The internet speed

Top class hotel in all respects

Amazing location and facilities. The restaurant was exceptional.

Nothing. We enjoyed

The location, comfort, breakfast and the friendly staff

None

Great staff and service. Pool was amazing with a great view. Breakfast was excellent.

The room was okay but not what you would expect for the price.

Great location and friendly staff. Easy access everywhere and hotel provided chairs and beach towels on the beach for free.

Location, breakfast, rooftop pool and bar

Bathroom amenities can be improved

Friendly hotel

Location, rooftop bar

It was all great but the staff were exceptional.

The location comfort and cleanliness.

Everything. It was exceptional!

Nothing

Excellent place to stay in a great location. The staff are exceptional and can’t do enough to help you. Breakfast is exceptional. Laundry service impeccable.

Staff were so friendly! Breakfast buffet was extensive! Evening meal was delicious! Restaurant view overlooking the sea was beautiful.

Our tv wasn't connected to the internet and we couldn't access Netflix in the evenings. Everything else was great!

Breakfast was excellent. Made to order eggs.

The concierge and bell hop were very helpful.

The reception staff not so much they could have been more helpful when we wanted more information about nearby post offices or walking tours.

Great breakfast, great staff, awesome pool!

Great breakfast, helpful staff, clean.

Great location, comfortable room, great staff, good breakfast.

No hot water in the morning.

The location is really nice along Copacabana and the hotel has its own area on the beach where they put out sunchairs. The staff at the hotel were really kind and helpful. The hotel restaurant was nice and they had a rooftop pool and bar with a great view over the beach.

It might have been my expectations were too high given that it was a 5 star hotel, but I expected the rooms to be slightly larger and housekeeping did not replace used towels in our room.

Great location, helpful staff, beautiful hotel, delicious breakfast

Nothing

Loved our stay, room was clean and cold and in a great location. Staff was extremely friendly and helpful. They gave us recommendations on places to go.

Only thing I would say is the beds do need to be updated. We stayed in a 3 twin room which was highly appreciated as we were a group of 3 single girls but the mattresses were a bit old and a bit uncomfortable.

The room was very clean and good size

The bar area downstairs was very small and there were no other indoor facilities

We travel a great deal for work and pleasure so have a pretty good perspective, world wide, of hotel quality and value. Miramar Windsor Copacabana was excellent on all levels including location and 5 Star breakfast. Don't miss the roof top bar - the view is superior. Hospitality royalty! Thank you ever so much

My only tiny negative comment is charging, p/ "coffee pod used," for using the Nespresso coffee maker in the room. It is indeed a minor charge but have NEVER been to a hotel anywhere in the world charging for this. It is not the money but it does not seem befitting a property of this quality.

Breakfast, mattress

The hotel's location is truly extraordinary, providing easy access to various attractions, many of which are within walking distance. The ocean-view room offers a breathtaking perspective, allowing guests to fully immerse themselves in the beauty of the ocean and Copacabana Beach right at their fingertips. Positioned along the curve of the beach, the hotel serves as the perfect vantage point to witness the spectacular sunrise, creating an unforgettable start to your day. The breakfast experience is delightful, complemented by an amazing rooftop pool and bar that enhance the overall ambiance. What truly sets this hotel apart is its exceptional staff, who exemplify professionalism, politeness, and friendliness—qualities that are increasingly rare in the hospitality industry. A heartfelt thank you to Hotel Miramar for providing such a wonderful experience; it is a stay I will always cherish.

In general, Brazilians may not frequently use English, which can lead to some communication challenges. However, with friendly smiles and expressive gestures, navigating these interactions becomes quite manageable. The warmth of the Brazilian people often transcends language barriers, making it easier to connect and enjoy the experience.

Location, staff, cleanliness

Check in needs improvement

The location was great and complimetary umbrella, chairs and towels were awesome!

could have more breakfast options on the rooftop