Miramar Hotel by Windsor, Rio de Janeiro

Friendly hotel

Location, rooftop bar

It was all great but the staff were exceptional.

The location comfort and cleanliness.

Everything. It was exceptional!

Nothing

Excellent place to stay in a great location. The staff are exceptional and can’t do enough to help you. Breakfast is exceptional. Laundry service impeccable.

Staff were so friendly! Breakfast buffet was extensive! Evening meal was delicious! Restaurant view overlooking the sea was beautiful.

Our tv wasn't connected to the internet and we couldn't access Netflix in the evenings. Everything else was great!

Breakfast was excellent. Made to order eggs.

The concierge and bell hop were very helpful.

The reception staff not so much they could have been more helpful when we wanted more information about nearby post offices or walking tours.

Great breakfast, great staff, awesome pool!

Great breakfast, helpful staff, clean.

Great location, comfortable room, great staff, good breakfast.

No hot water in the morning.

The location is really nice along Copacabana and the hotel has its own area on the beach where they put out sunchairs. The staff at the hotel were really kind and helpful. The hotel restaurant was nice and they had a rooftop pool and bar with a great view over the beach.

It might have been my expectations were too high given that it was a 5 star hotel, but I expected the rooms to be slightly larger and housekeeping did not replace used towels in our room.

Great location, helpful staff, beautiful hotel, delicious breakfast

Nothing

Loved our stay, room was clean and cold and in a great location. Staff was extremely friendly and helpful. They gave us recommendations on places to go.

Only thing I would say is the beds do need to be updated. We stayed in a 3 twin room which was highly appreciated as we were a group of 3 single girls but the mattresses were a bit old and a bit uncomfortable.

The room was very clean and good size

The bar area downstairs was very small and there were no other indoor facilities

We travel a great deal for work and pleasure so have a pretty good perspective, world wide, of hotel quality and value. Miramar Windsor Copacabana was excellent on all levels including location and 5 Star breakfast. Don't miss the roof top bar - the view is superior. Hospitality royalty! Thank you ever so much

My only tiny negative comment is charging, p/ "coffee pod used," for using the Nespresso coffee maker in the room. It is indeed a minor charge but have NEVER been to a hotel anywhere in the world charging for this. It is not the money but it does not seem befitting a property of this quality.

Breakfast, mattress

The hotel's location is truly extraordinary, providing easy access to various attractions, many of which are within walking distance. The ocean-view room offers a breathtaking perspective, allowing guests to fully immerse themselves in the beauty of the ocean and Copacabana Beach right at their fingertips. Positioned along the curve of the beach, the hotel serves as the perfect vantage point to witness the spectacular sunrise, creating an unforgettable start to your day. The breakfast experience is delightful, complemented by an amazing rooftop pool and bar that enhance the overall ambiance. What truly sets this hotel apart is its exceptional staff, who exemplify professionalism, politeness, and friendliness—qualities that are increasingly rare in the hospitality industry. A heartfelt thank you to Hotel Miramar for providing such a wonderful experience; it is a stay I will always cherish.

In general, Brazilians may not frequently use English, which can lead to some communication challenges. However, with friendly smiles and expressive gestures, navigating these interactions becomes quite manageable. The warmth of the Brazilian people often transcends language barriers, making it easier to connect and enjoy the experience.

Location, staff, cleanliness

Check in needs improvement

The location was great and complimetary umbrella, chairs and towels were awesome!

could have more breakfast options on the rooftop

Staff

Heating system

All excellent

Location comfort and breakfast

Perfect location, beach stunning and staff excellent. The restaurant food was also very good and we thoroughly enjoyed this part of our trip to South America

Nothing

NO good tv chanels, no NETFLIX

The hotel staff truly went above and beyond to make sure we enjoyed our stay. I’ve never experienced service to this level in my life. We were incredibly impressed! The location was fantastic, but on top of everything, it was one of the few places in Rio where we felt safe. If you’re visiting Rio, we can’t recommend this place enough. It’s worth every cent!

Nothing. We can’t fault it!

Everything! We spent 5 nights at this awesome hotel. Across from the beach, but central to everything around Rio. Staff were exceptional and rooms are huge. Breakfast had a huge variety. Comfortable beds. Highly recommend and would visit again!

Nothing. It is perfect.

Top location on Copacabana and walking distance from Ipanema. Really friendly staff and breathtaking view from the pool on the root top.

Good location

Room is dark, needs a better light

Great location, safe area and great location right in front of the beach with plenty of restaurants. Wonderful view from the sea-view rooms and from the hotel's roof top.

The staff was the star of the show they were super helpful and spoke english fluently

Hotel has a high level of quality and service excellent, amazing location and View, room is big and comfortable, amazing view.

Only room cards unblocked often

Location, comfort, delicious breakfast and very friendly and helpful staff.

Nothing

The hotel is in a great location, a few steps from the beach. The staff is very nice and professional. The room was very comfortable, nice bed, great hot shower, thick towels, everything was great really, I would stay here again for sure. There is an Italian restaurant connected to the hotel that is top notch! I would highly recommend everyone try it.

I can't think fo anything

Exceptional staff, very clean hotel! Beach was across the road but that did not take away from the experience! Hotel provided beach towel and has a stand on the beach for umbrellas and chairs! They even had small packs of mixed fruits provided free on the first day on the beach! Copacabana beach is to die for! Wave after wave! It was a great holiday with my adult daughters!! Unforgettable memories! I never had the hotel meals as I am not a breakfast person and preferred to eat out trying out different local delicacies!!

What’s there not to like

Amazing staff, amazing rooftop

Almost 200€ the room per night but you have to pay coffee in the room. It is a bit too light. Equipment in the room could be more modern. Air dryer is plugged but not enough leeway to use it properly. Rooms could benefit if a better soundproofing (we were at the 4th floor which was also a bit disappointing as we had an executive room)

Well staffed and very helpful, Clean and was in a great location. Across the road from Post 5 Copacabana, and a short walk from Ipanema Beach. Plus the hotel have a section at the beach, where the have chairs and umbrella’s and provide Towels

Would’ve liked to see more Brazilian breakfast options available.

Everything but the staff in particular.. too good!

Loved the location and the view from our room. Staff were excellent, very helpful and informative. Felt very safe.

Housekeeping was a little lax on a day to day basis. All good when we arrived but then only little was done each day.

Incredible location, excellent rooftop and comfortable room

We held a team gathering at this venue — stayed at the hotel, had lunch and dinner at the restaurant, and also booked a tour through the reception. Everything was organized in the best possible way.

Great location, delicious breakfast, nice restaurant, spacious room

Slow check-in/check out

Nice location, clean and comfortable room, great breakfast. Most of all the employees are excellent everyone we meet were all very nice, helpful and attentive, I would recommend this hotel .

Excellent service

N/a

Exceptional location. Amazing staff!

Daily cleaning was not the best at the beginning of the stay. I made the request and it was improved.

Excellent location Beach facilities across the road

Room - switches for lights - had to walk to front door to turn off. Couldn’t find master switch near bed. Charging for ice! Our room fridge had been turned off. We had no ice

Excellent location, and the staff is really friendly and helpful. For instance, they keep someone at the beach in front to help us with towels, food, etc. Room was spacious, bed was very comfortable, and the shower might have been the best I’ve ever seen! We didn’t even know there was a pool available (and they allow full access during the entire day of checkout, which is really nice).

Staff were amazing and exceptionally helpful. Location right opposite the beach and within walking distance to metro was great. Breakfast and service very good.

I stayed for three nights and really enjoyed the breakfast — a wonderful spread with plenty of variety that I looked forward to each morning. The room offered a stunning ocean view right in front of Copacabana Beach, though it was a bit smaller than I had expected. The amenities were great overall.

Nothing particular.

Fabulous staff and wonderful roof top pool with one of the best views in Copacabana. Great breakfasts and staff always on hand to make recommendations on what to do.

Nothing

Great location, good friendly helpfully staff, good facilities