Miramar Hotel by Windsor, Rio de Janeiro

- Staff is always friendly and was able to attend to all our needs and meet all our requests - Breakfast was excellent - Location is very good - Rooms are big and clean

- Gym is old, small and very noisy - Hotel is a bit dated. That said it is well maintained and doesn't feel unpleasant.

Location on Copacabana beach was perfect. The staff were outstanding. From check-in personnel to the bellhops. Always helpful with recommendations and requests.

Nothing

room and breakfast

Excellent staff- Spanish, Portuguese and English speaking. Food at restaurant was excellent. Rooftop pool has an amazing view. Top quality right on Copacabana beach.

No complaints

proximity to the beach, comfortable bedding, and all the staff especially bellboys were very nice and welcoming.

limited facilities and although there was a lot of food, the hotel food was the same everyday. it would have been nice to have a variety.

Good facilities on the whole.

Rather pricey.

Excellent hôtel Friendly staff Excellent location Excellent breakfast (a bit costly) Overall a good deal

To pay for the coffee !

Very good breakfast.

Very helpful and friendly staff. Very clean and perfect location.

The hotel is perfectly situated on Copacabana beach front. We booked a sea view balcony room, which was spacious with a beautiful view. Views from the rooftop pool bar are spectacular, although the pool is small and sun loungers are quickly taken up. Breakfast was great, with lots of options. Door staff and front of house staff were always welcoming and friendly.

Unfortunately there were a couple of issues which let the hotel down for us. Firstly, the in room coffee machine is not free, we only realized this when we received a mini bar bill for use of coffee capsules. This could have been made clearer, or better still, make it free as many other hotels do. Secondly, we were disturbed two nights in a row by what sounded like a chair being repeatedly dragged across the floor in the room above. We raised the issue with reception though it wasn't resolved.

Fantastic location on the Copacabana Beach, very welcoming attentive staff, room was very comfortable and the views were beautiful, breakfast was excellent

The rooftop pool with a view of Copacabana beach was amazing! Loved the hotel because of this.

Great location. Room is clean and staff is very helpful. Restaurant on site is very good as well.

All was good

Staff was amazing

Nothing

High standard All. Seems very new, rooftop ist amazing very nice view staff is great and the towels are so smooth.

Location, well staffed, and care of the staff as a female traveller. I felt very well taken care of.

Reception staff very helpful. Location good. Great breakfast. Great views of beach from roof top pool and dining room.

Bath plug fitting difficult to use. Maid left half used shower gel from previous guest in shower. No courtesy room to change in after check out, if having a late flight. One double bed / uncomfortable on one side as could feel springs of mattress/well worn, otherwise fine.

Location

Location was good and close to most things. Traffic just makes things harder to get too.

Great

Nothing

This hotel is amazing with a brilliant location on the beach. I cannot commend the staff enough - everyone we met from front desk to porters were so helpful and polite. The service made this trip for us. The hotel is beautiful and has a gorgeous pool - great facilities. Shout out to Carolitos the porter who was so helpful and polite.

Nothing - everything was fabulous!

Very friendly and competent staff - from porter to concierge, everyone spoke good English and was helpful in any context. The location is perfect, very nice ocean view, and it’s a good starting point for any exploration of the city and beyond. Airport transfer between 30 and 60 minutes depending on the airport.

The hotel itself is slightly outdated and might need some renovation. Drawers are partially scratched, the carpet in the aisles has seen better days…

Location, staff, breakfast

Bathrooms could be updated it still all clean and nice

Overall - highly recommended hotel - well maintained, clean, professional and helpful staff, great location. *Breakfast -as we stayed 8 days and the breakfast choices were always the same - we got bored with it - but overall good quality, get up early to get the best tables next to the windows overlooking the beach - great for people watching :) *Location is great too - close by supermarket, pharmacy, and you can walk from there to shopping streets, Ipanema beach, not too busy ( but the smell outside of the hotel was a bit funky :( *Room - spacious, clean, comfortable bed, we were staying in a 3-person room - so we had no view of the beach ( well - partial with odd head tilt), rather the view was of the building and private lives of people living in it - not what I was hoping to have a view of. Rooms facing the beach must have magical views in the morning. On arrival, you are welcomed by a small plate of sweets :) also you get free water bottles - nice. Espresso machine available - but you pay for the use of it. *Housecleaning was the best we ever had! Have to mention - Water pressure in that shower was amazing!!! (wanted to take that shower head home :) * Rooftop is nice too but too quite for us

If I have to add - Breakfast - add more variety, serve tea in teapots. Rooftop - add more life to it

Perfect staff, also at reception, breakfast and in front of the hotel. Very kind and always helpful. Loved the staff and location. Pool was great with perfect views.

The bathroom was not super luxury and the shower could be better. Hotel transfer/taxi bit expension, but worth it for your safety in Rio.

All aspects: condition, cleanliness, staff, food, location.

Breakfast was excellent!

N/A

Welcome drink at the Check-in and fruit plate on our room to celebrate our Honeymoon. The whole staff from the reception, restaurant, Pool, cleaning staff and luggage boys were extremely friendly, accommpdating & helpful!!! They made our experience unforgettable! Amazing breakfast!!! Special thanks to Anna & the other woman at the reception!!!

That we had to leave after 5 days! ;)

Great location and friendly staff

Gym was a bit basic

The staff is the best.

I absolutely love this place. It was my third time staying at Miramar and I can say I would totally stay there again. I love everything about the hotel.

The staff was very pleasant, the room on the sea view was large and the bed very comfortable

No quiet room for a visio meeting was available, and it was before our room was available.

Location

They charged the capsules for the coffee machine First time happened ever

Staff and service

Absolute 5 star perfection from beginning to end!

Lovely hotel, great location and lovely staff.

The gym is no gym. This is more a guest issue: we had the noisiest person in the room next to us, loud guests and singing at 2am - a nightmare. We called reception and it stopped, but had the same thing repeat itself for 3 of our 10 nights.

Fantastic views, brilliant breakfast really helpful staff. Perfect

Everything

The fridge was too loud

The breakfast service is insane. Super efficent and quick, all the stuff was extremely friendly and kind.

We booked two executive rooms with partial sea views — beautiful and definitely worth it. Excellent location, very friendly staff, and a great breakfast.

the gym could be a little bit bigger :-)

The breakfast was exceptional, and we had one dinner at the restaurant that was delicious too - the staff were excellent, the location was great and the rooms were very comfortable.

The pool area is rather small for the size of the hotel, and the sunbeds are very close to the pool so when some children were splashing they did get us wet - however the hotel is on the beach and they have chairs, sunbeds and umbrellas as well as friendly staff so it was okay overall.

Great location , helpful staff.

We arrived early in the morning and were able to access our room for an additional cost. Great location - short walk across the road to Copacobana beach! Hotel provided use of chairs + umbrellas. Comfortable bed + pillows. Buffet breakfast - wow!! champagne included, great selection of food, juices, coffee, and the chef made the perfect soft boiled eggs (to order). My husband had soft poached eggs, delicious! Restaurant staff were very attentive and topped up coffee/wine frequently, and tables were cleared and prepared efficiently. The concierge was very helpful. All front of house staff were tremendous. Roof top pool beautiful and great views of Copacobana beach. Plenty of sunbeds, table, chairs, and towels.

Sauna was extremely hot! we asked staff what the temperature was, but unsure, it was unbearable.. Adjacent buildings are a bit drab and dated but not hotels fault. No mailbox available at reception, I had to pay the concierge $3 US per postcard to drop off at post office as not close by - as yet the postcards have not arrived!!

The location was unbelievable - we were there for an Oceanman Race and the meeting point was Posto 5 (right across Avenida Atlantica). The staff was so kind and helpful. The hotel room was older, but still kept up and kept clean.

No breakfast included in the basic rate, but that allowed us to go out and enjoy Rio breakfast instead!

Great location, value for money, breakfast... But most of all I must mention staff and service which were beyond expectations!

Only thing I didn't like is small pool on the roof, but view is magnificent from pool area!

Room was ready early and they kindly upgraded my sons room son he could be on the same floor as us which was much appreciated. Great location, good breakfast and had dinner one evening which was very good.

Nothing

Great location and friendly staff

Nothing to dislike

Very good location and an amazing rooftop pool with great views of Copacabana.

Great location right across from Copacabana Beach. There were towels and chairs provided to use on the beach. We ate at the on site restaurant twice and enjoyed our meals. The rooftop pool was nice. You could order drinks and food end enjoy the view. The staff was always friendly and accommodating.

I loved my stay here! The room was beautifully designed and had incredible views of Copacabana Beach. The rooftop pool was definitely a highlight — perfect for relaxing with a drink while taking in the sweeping views of the beach and Sugarloaf Mountain. The atmosphere was relaxed, the service was great, and the whole experience felt truly special.