Miramar Hotel by Windsor, Rio de Janeiro

We had a wonderful stay at Miramar by Windsor in Rio. Everything was great from start to finish. The room was beautiful, spacious, and very comfortable, with a partial ocean view. The bed was extremely comfortable and the bathroom was clean and well maintained. There was a Nespresso coffee machine in the room, which was a nice touch, although it’s good to know that the capsules are charged separately. The hotel organized a cake and champagne for our celebration in the room at a scheduled time, which was a lovely and thoughtful gesture. The staff at the reception and the bellboys were exceptionally friendly and helpful. They were always ready to assist with anything we needed. The bellboys even opened the doors of our Uber cars when we arrived and left, which made us feel truly welcomed. During check-in, we were also treated to an espresso and a glass of prosecco. The breakfast was absolutely outstanding — honestly the best hotel breakfast I’ve ever experienced. There was an impressive variety of options, and they even offered prosecco at breakfast. The rooftop pool was amazing: comfortable, clean, and with delicious caipirinhas from the bar. It was the perfect place to relax. We would definitely stay here again and highly recommend this hotel.

We like everything.

Decor and location, rooftop infinity pool with good bar food and waiter service

The staff were so so NICE! They made us feel comfortable and cared for. Very very clean! They had excellent reception area, filled with tons of staff that were so helpful with questions or opening the doors for you. Very very wonderful hotel. Highly recommend!! Awesome location too no need to uber to the beach it’s right there! We were three girls and had a great time in the superior triple (twin beds), I thought it was a great size and everyone had room to open suitcases and feel comfortable. Probably my fav hotel I’ve stayed in outside the US

Maybe some new carpets in the rooms!

Its location, the friendliness of the staff, its cleanliness, the restaurant.

Prices for breakfast was too much. There should be coffee available complimentary in the lobby for guests.

The reception and attention from Anna. The location and the whole experience in such a comfortable hotel.

The suite really misses a balcony.

The location is perfect, right on the beach. The staff are very helpful and the breakfasts are magnificent.

The staff, the service, the location, the comfort of the bed, the view, the noise levels, the AC, the breakfast, the rooftop area, the pool, the food, the drink, couldn't recommend highly enough.

As an Englishman travelling, there was no kettle in the room, but when I requested one they were able to provide it. Be aware though that there are two different types of plug sockets, a low and a high voltage one, so just make sure you check the voltage limit on any of the devices you plug in.

I love this hotel and I will stay there again. They have everything you need in the room. Good breakfast. The location is amazing. I had a room with an ocean view and it was incredible - I saw ocean waves from my window. They have very good rooftop bar (it is small, but ok) The personnel is also very good

They can make coffee as a self service on breakfast, because sometimes you have to wait for a waitress for a long time.

Superb hotel with amazing staff. We were welcomed with coffee and champagne, all the workers are really kind and speaks Portuguese, English and Spanish. The room was gorgeous, very clean, modern, with everything we needed.

Location was amazing. Loved sitting on the beach with chairs and umbrella set up

Room was noisy. In between cleaners room, could hear everything in the early morning

I stay in this hotel every year in January. It is Good hotel, safe, modern, clean. Helpful staff. Perfect location, just in front of Copacabana posto 5. Excellet buffet breakfast. Good sauna. Good restaurant located within the premises.

Staff incredibly warm. Daniela was particularly wonderful with our check-in. We arrive early and since I'm pregnant, she managed to get us early check-in which went smoothly. We had a superior ocean view room which was stunning. Location was excellent for working and taking Uber to all main attractions. Food was good as well. Would definitely recommend this hotel and will come back.

Copacabana beach is quite smelly, would recommend spending the day in Leblon or Barra da Tijuca.

The hotel is located on Copacabana beach which is ideal if you want to go to the beach a lot. Every famous tourist spot was maximum 30 mins away in the traffic. Breakfast was good, there were many choices. The room was very comfortable, spacious and clean. There is a rooftop pool as well, it is small but the views of the beach are amazing. We stayed here twice already and would return again.

Very good breakfast and super efficient staff - Obrigado

We really liked the LUXURIOUS breakfasts, the friendly staff, the clean rooms, and the nice view. A nice bonus was the slippers and bathrobe, a bottle of water every day, and a chocolate bar after cleaning.

This is not the fault of the hotel, but of the city as a whole: literally a few meters from the hotel, CRIMINAL GANGS of young people are already roaming around, attacking tourists (we were attacked and had a necklace stolen, but we managed to get it back), while the police do nothing!

Miramar is a small five star hotel with staff who work hard to get to know their guests and deliver a first class personal service. They deliver on all counts with extra nice touches like delivering a small fruit bowl to the beach free for guests, providing drinks on arrival and free good quality chocolates daily. The rooms are excellent as are all meals, in particular breakfast.

The gym could have been a little larger.

The localization and the staff kindness and service

Massage experience. The Therapeuts were terrible not professional at all. The hotel should really choose very carefully their therapeuts since it is a 5star service

Location fantastic. Staff very helpful. Restaurant great. Taxi rank outside hotel. Rooftop pool a nice facility.

The room was spacious but maybe a little dated. It was however spotless. Paid extra for a side sea view - don’t bother there isn’t really a side sea view due to trees. More umbrellas around pool would be a bonus.

Wow, what an amazing hotel! The breakfast was fantastic with something for everyone, the staff were amazing and the pool is outstanding. Daniella at reception was amazing with my husband ( who was learning Portuguese) she was so patient and explained things in Portuguese and English, she really is an asset to the hotel. It's been along time sense we have stayed somewhere, where everything was perfect, the door portor ( natao) was brilliant, he could not do enough for everyone, going above and beyond. Well done Windsor miramar, exceptional service

Nothing

Great staff and lovely and clean

N/A

Excellent hotel. Astonishing view from my window. Incredible staff. Everything was exactly as I expected. I strongly recommend Miramar Hotel.

Nothing to complain.

Breakfeast was delicius and the hotel staff was extraordinary 👍

The staff where amazing but lacked that extra mile characteristic. I informed the team that it is was my daughters 18th and our 21 anniversary but we did not receive that 5 star celebration. Or congratulations.

It was expensive and I expected a bit more individual customer care

Overall, the hotel is excellent, and our stay was truly memorable. The facilities, service, and atmosphere exceeded our expectations, and the experience as a whole was extraordinary. We would like to especially highlight Caio and the young Carlo for their constant help and kindness throughout our stay. A special thank you as well to Djaci for his excellent service and warm treatment during our dinners at the hotel, and to Patrick for his outstanding service during the afternoons and evenings. We would like to give very special recognition to Jairan Andrade, who was absolutely incredible from the very first day. Jairan provided us with the best advice and recommendations, helping us enjoy an amazing trip in Rio de Janeiro. His professionalism, dedication, and genuine care made a real difference in our experience. We truly enjoyed our stay and would gladly return. Thank you to the entire team for making our visit so special.

As a constructive point for improvement, the only area that could benefit from some attention is the front desk service. We had to complete the check-in process twice and received conflicting information regarding payment conditions. Additionally, we experienced recurring issues with our room keys over five days, which required us to return to the front desk daily for assistance. There were also some inconsistencies with bathroom amenities. Improving coordination and service at the front desk would further elevate an already excellent hotel experience.

Perfect location, nice staff. Very friendly

The location

Not enough English speaking staff

Hospitality !!

All

Everything was impeccable

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Great location. Across from the beach where chairs, parasols and towels are available. Pool and bar with a fantastic view. Incredible buffet breakfast.

Close to the beach and restaurants

- Staff is always friendly and was able to attend to all our needs and meet all our requests - Breakfast was excellent - Location is very good - Rooms are big and clean

- Gym is old, small and very noisy - Hotel is a bit dated. That said it is well maintained and doesn't feel unpleasant.

Location on Copacabana beach was perfect. The staff were outstanding. From check-in personnel to the bellhops. Always helpful with recommendations and requests.

Nothing

room and breakfast

Excellent staff- Spanish, Portuguese and English speaking. Food at restaurant was excellent. Rooftop pool has an amazing view. Top quality right on Copacabana beach.

No complaints

proximity to the beach, comfortable bedding, and all the staff especially bellboys were very nice and welcoming.

limited facilities and although there was a lot of food, the hotel food was the same everyday. it would have been nice to have a variety.

Good facilities on the whole.

Rather pricey.

Excellent hôtel Friendly staff Excellent location Excellent breakfast (a bit costly) Overall a good deal

To pay for the coffee !

Very good breakfast.

Very helpful and friendly staff. Very clean and perfect location.

The hotel is perfectly situated on Copacabana beach front. We booked a sea view balcony room, which was spacious with a beautiful view. Views from the rooftop pool bar are spectacular, although the pool is small and sun loungers are quickly taken up. Breakfast was great, with lots of options. Door staff and front of house staff were always welcoming and friendly.

Unfortunately there were a couple of issues which let the hotel down for us. Firstly, the in room coffee machine is not free, we only realized this when we received a mini bar bill for use of coffee capsules. This could have been made clearer, or better still, make it free as many other hotels do. Secondly, we were disturbed two nights in a row by what sounded like a chair being repeatedly dragged across the floor in the room above. We raised the issue with reception though it wasn't resolved.

Fantastic location on the Copacabana Beach, very welcoming attentive staff, room was very comfortable and the views were beautiful, breakfast was excellent

The rooftop pool with a view of Copacabana beach was amazing! Loved the hotel because of this.

Great location. Room is clean and staff is very helpful. Restaurant on site is very good as well.

All was good

Staff was amazing

Nothing

High standard All. Seems very new, rooftop ist amazing very nice view staff is great and the towels are so smooth.

Location, well staffed, and care of the staff as a female traveller. I felt very well taken care of.

Reception staff very helpful. Location good. Great breakfast. Great views of beach from roof top pool and dining room.

Bath plug fitting difficult to use. Maid left half used shower gel from previous guest in shower. No courtesy room to change in after check out, if having a late flight. One double bed / uncomfortable on one side as could feel springs of mattress/well worn, otherwise fine.

Location

Location was good and close to most things. Traffic just makes things harder to get too.