Miramar Hotel by Windsor, Rio de Janeiro

The kindness of the staff and the attentino to details. Great breakfast 😊

-

Everything was outstanding, location, staff, room (I received an upgrade). Restaurant for breakfasts and dinners is very good

Hotel helps with transportation, taxis near the hotel but, I felt I was overcharged for a very short ride. An Uber was 1/3 of cost in n comparison with that taxi

Food. Staff. Comfort

Gym is terrible. Badly needs a proper gym

Location, clean, comfortable beds, polite and helpful staff

Our room had poor soundproofing, and we could hear everything from the neighbors.

Staff are super friendly and helpful. Restaurant is very good, both b’fsst and dinner.

Room needs soundproofing

The rooftop pools view was amazing and Sauna and gym were adequate for holiday use.

Nothing not to like about this property.

Great staff (kind and attentive), great breakfast (lots of variety), great room (clean, huge, comf beds), rooftop pool

Gym needs upgrade

The view from the room was just what we wanted. All of the staff were exceptional. Everyone was very professional, nice and always willing to help with a smile. We enjoyed our stay very much and would not change a thing. The pillows were comfy too and nice size room and bathroom. Also, a bonus that we had free chairs and umbrellas at the beach.

I seriously cannot think of a thing.

amazing city views and rooftop pool

We had spent 7 days at this establishment and would recommend it as excellent choice. The front desk staff were superb as well as restaurant staff.

The only point to mention and this is more of feedback to the establishment and not criticism is to ensure there are more deck chairs on the beach. On some occasion had to wait for 30 mins for deck chairs to be available but this was superbly managed by excellent beach staff.

Location, food and the staff was very friendly.

Location, breakfast buffets, very friendly staff, roof-top pool

We had a lovely stay here for nearly a week and were beyond impressed with the service from all staff! We always felt safe and taken cared of. There is also a complimentary chair/umbrella service on Copacabana beach right in front of the hotel which is very convenient!

Very good location, amazing staff (very helpful and careful) and amazing breakfast - 5 stars

Location was great. Roof pool unbeatable.

No plug sockets by the bed.

Great location and friendly staff

Beautiful property! The rooftop pool and bar/restaurant was a plus. The staff were all excellent! Any issue that came up was handled immediately with a smile. One person in our party lost his phone in town and they assisted with filing a police report that will help with insurance. Rooms are well appointed with comfortable beds. Very safe location with visible security at the entrance.

An outstanding hotel in an ideal location, offering breathtaking ocean views and just steps away from the beach. The staff were warm, courteous, and provided fantastic recommendations for tours and dining. Breakfast featured a wide and satisfying selection. I thoroughly enjoyed my stay and will absolutely return.

Breakfast was excellent. Everything you could want including the best fresh tropical fruits. Polite and helpful welcome on arrival. Marvellous value for money.

Alloro restaurant was not good. We had only a pasta but it was too salty to eat. We do not recommend Alloro.

Wonderful location across from the beach. Very helpful staff. Fabulous breakfast!

Amazing hotel with great customer service but overpriced. They charge you for an empty glass. They also charged us for a few ice cubes

hotel personnel were outstanding! Could not do enough for us. I would return solely due to the outstanding hotel staff. Breakfast was good but a bit over priced

Even though the hotel claims to be a Five star hotel, in reality, it is a strong four star establishment in my humble opinion. The room was a bit dated in apperance Floors were very damaged

Great location in the first row to the beach, good breakfast

Probably due to high score on booking the place is very crowd

Excellent view , very very very helpful and friendly staff!!! Great breakfast !!! Clean !

Clean room, nice stuff, great breakfast and location, amazing view

Wonderful location and exceptional staff interaction. Everyone was courteous and eager to assist. Allora restaurant inside the hotel was so good that we ate there twice. Also fantastic breakfast. The room was small but comfortable.

Everything! The staff without exception were outstanding. The hotel was spotless , our room was large and well appointed, bed very comfortable and a great shower. The breakfast was amazing, every possible choice and well stocked. We had an evening meal in the hotel and it was it was delicious,wonderful service. I would highly recommend.

Nothing

fabulous welcome, quick efficient and a glass of fizz offered as well, really attentive polite staff, very clean

only thing I would comment on was the air conditioning was on a bit too high and felt a bit cold in the reception area

Comfortable bed, great breakfast, perfect location, friendly staff.

Likes: -staff were genuinely friendly and helpful in the lobby and reception (all of them but I’d like to mention JaIran and Alexander to have a special appreciation for them). They spent so much time explaining attractions and sharing their information. Also had laughter with them which made my time even more memorable. - great pool facilities. They had even thought of your beach towel and umbrella. - Rooms, gym, sauna and pool were very clean. - fantastic view. - when we arrived one of the drinks bottles was empty and we hadn’t noticed until the second day but when we raised it with reception, they trusted us straight away and refilled with no charges. What could improve: Room’s hair dryer could be a better one.

Dear Miramar, This has been the best sunrise of the year so far! The location on Copacabana Beach is simply stunning. The top floor is a true gem, complete with a pool area and breathtaking views of both sunsets and sunrises! Every cent we spent was absolutely worth it – thank you so much for an unforgettable experience! As for the downsides: the kitchen could use some improvement. It wasn't anything exceptional, but to be honest, food isn't our main focus. Overall, we had an amazing time!

Hospitality

Location and hospitality

Excellent location! Rooftop pool - excellent! Beach services wonderful!

It was very nice

The Hotel is in a lovely position overlooking the beach. The staff were very nice and helpful and I thought it was pretty good value for money, We had trips organised by the hotel and also outside agencies and found the hotel price to be very competitive in comparison, The breakfast was very good and fresh fruit as well as cooked breakfast was available Overall a lovely place to stay for the week

The only downside for me was the beds were very firm to hard and unfortunately I had a sore back waking up every morning which got worse as the week went on, House keeping did place a thick blanket under the sheet to try and soften the bed but unfortunately it didn't do much. If you don't mind a firm mattress you should be fine.

Great service Clean rooms

Super room, fantastic location opposite the beach. Staff were amazing and so helpful. Highly recommend the hotel

The gym was not the best

The breakfast was amazing and the staff were very friendly. They were very accommodating and you felt very safe in the hotel.

There were a few marks on the walls and scuffs on doors in the room that wouldn’t normally be seen in a five star. That said I am absolutely nitpicking as another 5 star hotel down the road we stayed at initially was in much much much worse condition. I would still recommend people to stay here

I liked the sparkling wine when checking-in, I liked the chocolate left in the room each day. The staff were attentive and friendly, the bed was comfortable and the views from the sun terrace were fantastic.

the pool was a little on the small side if I was to be picky.

Great location, across the street from the beach. Loved the rooftop pool. We enjoyed breakfast and dinner in the restaurant.

Fantastic location. Fantastic breakfast. Fantastic personal

Nothing

Fantastic location, literally across the road from the beach. Walking distance to other areas. The hotel itself was beautiful and well looked after. Breakfast was lovely and restaurant excellent.

My only, very small complaint was the size of the pool. But I understand it is rooftop so space limited anyway. The bar attached was lovely with good service.

Amazing staff helped with suggestions on what to do, location was right on the beach and was perfect

Room was a bit small and could have had a netflix option

The hotel experience was truly remarkable! The staff were professional and attentive. The restaurant was nice. The rooftop pool was beautiful. My biggest concern was the lack of piece of mind in the booking process. The fraudulent messages I received on multiple occasions suggesting I hadn’t paid and might lose my reservation. Upon contacting the hotel directly, I was reassured. However, no one wants to go through that. But, I was pleased to see the seamless check in upon arrival. The check in time was minimal and the staff were very well prepared. I would highly recommend the hotel and would stay again.

It was a bit pricey. To provide everything that was provided without compromising on quality and cleanliness can still be achieved for a little less, I think.

Comfortable bed, clean room, showers that worked well, brilliant buffet breakfast with a freshly cooked egg station and really friendly, helpful staff. Restaurant prices reasonable too.

The hotel is located right in front of one of Copacabana's landmarks - Posto 5. There are plenty of services and restaurants around to choose from. The staff was super friendly. The view from the rooftop is great and the pool area quite good. The breakfast was fantastic!

Fantastic location on Copacabana. The rooms were spacious and comfortable and there was a variety of breakfast options. Service from staff were excellent.

The cleaning of the rooms were not done well.

Great location, nice rooms, wonderful service

A bit pricey for Carnival

Top location next tot the beach, very nice and helpful staff, spotless cleanness and a lot of options for the breakfast including wide range of exotic fruits

Great roof top pool and bar with perfect views over copacabana beach and towards sugar loaf mountain. Food was good and reasonably priced. Big room with comfortable bed and pillows. Friendly and helpful staff.

Nothing to complain about.