Hotel Indigo Downtown, Denver

Close to train station

A bit expensive

Fantastic hotel for the price and location is great. Will definitely come back. Really comfy bed too.

Everything was great.

I would say great but my eggs were overcooked or I would have said excellent. The pancakes and bacon were great..

The front desk girl got a little snipping when asking for extra water.

Good

NP

Location

Saturday eve rather rude bar tender

Breakfast and Location

View

location, design, staff - see above

The cleaning cloths were not replenished, and the bathroom cabinet was obviously once damp, causing it to swell. It is unfortunate that there was no way to open the windows, as with three people in the room, there was definitely not enough fresh air in the morning to breathe comfortably

VIEW WAS FANTASTIC, BED VERY COMFORATBLE AND CLEAN

LIGHTING IN BATHROOM

Directly across the street from Union Station, can’t beat the location. Perfect if you taking the ski train to Winter Park.

Everything conveniently located

Nothing

Oscar was very pleasant and warming. My stay was comfortable and delightful.

Nothing

Very clean. Restaurant/bar staff was superb - best customer service that I have seen in a long time - they were helpful, friendly and personable.

The bar could have been open a bit later for us, in order to eat. Once we got to the hotel, checked in and came downstairs for a meal and a drink the kitchen was closed. But a minor detail.

Really nice rooms, staff. Showers were hot and clean and the beds were comfortable. I heard the gym left a bit to be desired but was open really early. I also found the room a little dry, but perfect besides that. Love that it's so close to the train and whole foods. Had I known about the train on my way into town, I would have skipped the taxi from the airport to the hotel.

Location, staff service and the restaurant!!!

Everything was great

Well thought out.

Room and staff were great

Location was wonderful and convenient.

Very nice Hotel will be staying again. Located around everything

N/A

We were pleasantly surprised! Sometimes "boutique" hotels can miss the mark. Hotel Indigo was comparable to a 4 star Marriott or Hilton. The staff was exceptional.

The rooms were nice. Parking was easy, though expensive. It was walking distance to Union Station, which was the reason for staying here. The restaurant food was good and inventive. All staff we encountered were friendly.

No breakfast except the restaurant, which served only "brunch" on the weekend. Didn't like the "amenity fee".

Fabulous restaurant with good room service.

Shower floor isVERY slippery. Can not shower safely. And there are NO grab bars in the shower. It is gorgeous to look at, but totally dysfunctional. Who in their right mind would design a hotel this way? Do they want lawsuits? Also, everything is designed for very tall people. Such a shame because otherwise I would stay there again.

Beds were comfy, location very central for access to the events we were attending.

I was quoted a price on Booking.com and the bill was $100 more than what I was quoted. The rooms were nice but for what I ended up paying, not a good value.

Great location. Clean and nice rooms.

The room was very hot at night even with the heat off. Bar did not have a good spiced rum

Location, Walking distance from union station. Restaurant was very good

Additional fees for stay.

The location was prime.

The extra add ons are a little steep.

Plenty of room for 3 people! Very comfortable & walking distance to Union Station

Not enough lighting! Would like to see breakfast included! How ever the restaurant was very good!

Location ideal for train travellers as right across the AMTRAK Station

Quite expensive for the room after adding all the taxes

Location

Good hotel, no problems.

When I checked in they told me there was a charge of an extra 20 dollars, didn't understand that at all, but they let me do a very early check in so perhaps it was that.

-good wifi -next to Whole Foods -very clean -near Union station

-check out 11 is pretty early -confusing to find a bit it’s tucked into the lot

Location and the design of the hotel and room was upscale

The property is lovely and really beautiful, a lot of art. They told me that it is a boutique hotel, and it seemed like it.

We didn’t find out until the third day of our stay that they have complementary pastry and coffee every day. It’s part of the package you pay for, we just didn’t know.

Proximity to Coors Field

The property is clean and tidy. It’s so near to Union Station. Good choices of restaurants nearby. Near to Whole Foods grocery. Staff are very welcoming and warm!

Quite pricy but all is well.

Location to Union Station and light rail

We struggled using our room keys to use the elevator. Numerous scans and we still couldn’t select our floor.

Excellent location. Maybe best in the city. Clean. Staff was great to work with.

Unfortunately, the WiFi was inconsistent during our stay and our TV only had 6 channels. The hotel staff was able to eventually get it to work, but it was inconvenient for the time it was down.

Convenient location, quiet, quality of the staff

Resort fees/Denver taxes are very high

It was clean, comfortable, and close to so many beautiful places.

N/a

Clean Nice Location

Breakfast was fine - good pastries. Slow service one morning. Wwlkable to everything.

Miss having a pool/hot tub.

Nice room, very good location, pleasant staff

Charging a resort fee for a quick overnight stay is unconscionable. Also $54 for overnight parking is uncalled for. Finally the music in the restaurant during lunch was rap and heavy metal. Asking the waiter to change the music did little good.

Close to restaurants and Whole Foods and train.

Their restaurant didn't open til 10 am

Oscar. All the staff we encountered were friendly and professional but Oscar was outstanding!

The location to Union Station!

Nothing…everything was great!

We booked the location to be able to see 4th of July fireworks from Coors Field. The staff gave us a room with a great view of the stadium. The hotel was modern and well kept. Its location is very convenient. They had a great collection of boardgames in the lobby which our two children enjoyed.

I have no complaints about the property.

Oscar was the only employee at the front desk. With patience and a positive attitude, he handled an influx of guests checking in. He helped us arrange parking, even though the parking lot was full and he could not get the valets to answer the phone. He even found us a room since the one we reserved was not ready. In addition to the wonderful customer service, we were able to walk to our event at Coors Field. You couldn’t ask for a better location.

Several people, including us, had to wait past 5:00 to get a room because they were still being cleaned. This seemed outrageous given that checkout time was 11:00 a.m. That being said, we passed by two cleaning staff, who were working diligently while taking the time to greet us politely. Also, the parking was next to impossible because it was obvious that people who were not staying at the hotel or eating at the restaurant were taking up the spaces to attend the concert at Coors Field. It cost $4.00 to get out of the parking lot that we weren’t able to use. With the price of the hotel stay, one would expect to have parking and a room readily available upon arriving.

Conveniently located, clean, comfortable beds/pillows, friendly/helpful staff. Free breakfast food and beverage item and daily credit for the snack pantry was a great surprise!

No complaints!

The staff was exceptional and everything was perfect. Short walk to coors field and everything needed was close by.

Na

Location for where I needed to be. Access to everything!

My room was in a bad location in the hotel. Loud.

Great location across the street from Amtrak station, Whole Foods and CVS a block away. Easy to walk around downtown, Uber was always there within 3-4 minutes. Good breakfast, friendly staff.

Shower floor was made of slippery plastic, and there were no grab bars, showering was rather hazardous. Cable tv reception sporadic.