Casas del XVI, Santo Domingo

Everything, amazing property and location.

The property was stunning!

The only downside, and it’s not the hotel’s fault, but there was a horrible sewage smell coming off the nearby bay.

Excellent!

Nothing!

The property is beautiful and is in a perfect location to enjoy the Zona Colonial. The staff super friendly and helpful, we enjoyed a lot our stay :) Also, they provide delicious breakfast and welcome drink.

Beautiful hotel, very private, great bed, wonderful breakfast

On arrival there was a party next door with EXTREMELY loud music. Fortunately there was a room in another building (it's a larger complex) that was quiet.

Big rooms, centrally located, calm and quiet

the rooms are beautiful and the bed was devine. great linens. in the heart of the Zona Colonial. gracias Bernice & Jeff!

Nothing really, but maybe some music? I wish we could have stayed one more night.

great location, beautiful house and settings

lack of intimacy

The breakfast was excellent, in variety, presentation. but specially taste!!

I liked everything about this hotel.

Breakfast good.

To much noise coming from the kitchen at all time.

location great, quiet, except the breakfast tables were right outside our room - but still it was quiet. excellent sound proofing

They really need to fix the process of parking and arrival by communicating in advance what to expect. we had a rental car but when we arrived we couldn’t get in. We couldn’t find the door! There was nowhere to park and as Americans we are not used to the crazy chaotic driving so we had to just circle around and around the busy little streets. Finally I left the car and was able to locate an entrance (there are several but due to the location they stay locked-you need a guest key to enter) It took a few minutes before someone appeared. Yet when they did they were pleasant and knew who I was. They informed us that their person would park the car and we just needed to leave it on the side of the road while they located him. Well, the random side of this little teeny road meant there was barely a foot between the car and all the other cars driving by and it seemed crazy to do! In the US- no way. But tourists are prized entities down there and police will not do anything to upset a tourist. Police are everywhere to make tourists feel safe and happy. so they wouldn’t get upset at you for leaving a car on a corner- it all worked out!

Per perfect location in the old colonial section of town. Lovely, tiled, hot tub and comfortable chairs in a lovely courtyard.

We had an amazing time! The hotel is stunning and very good located. Very beautiful! The staff was very nice and the food delicious.

- the day before our arrival, the property got in touch by whatsapp asking the security code of the credit card we used to secure the booking (through booking.com!!) - after refusing to communicate the security code (asked by an unknown mobile number!!) through a link sent by whatsapp, the property replied that - if no security code was communicated - the booking is not secured (although confirmed by booking.com) - after arrival we raised the issue with the manager on duty but did not get a satisfying answer - we realized that we were finally charged CHF 315 (instead of the CHF 285 confirmed through booking). we hope we will get the CHF 30 back!

Awesome place. Butler Yikal was amazing.

Made us switch room to similar king bed. Made no sense

Beautiful architecture and design. Delicious breakfast by the pool. Relaxing ambiance.

I wasn't allowed to bring food into the room.

An oasis in an otherwise eclectic and hectic city. Beautiful design. Unique character. Great recommendations and support from staff for restaurant selection and reservations, which made our stay even more special and enjoyable. Great breakfast and delightful way of having it served next to the pool in the private indoor garden.

Wi-fi could work better.

the design, the breakfast, the location

all was nice

beautiful house, with a lot of character. nice staff

lack of comfort in outdoor seating for breakfast

Our stay was nothing short of amazing. For seven nights, I was privileged to stay at this property. The architecture and design are unreal. I have a high standard for cleanliness and they certainly exceeded my expectations. The location was central to everything that we needed, restaurants and sites. We parked our car in their private parking area and never had to fight for space. These are all wonderful, but I will have to say that the people who work there are what make this place special. From the moment you walk into their doors, all of the front desk professionals go above and beyond to ensure you have a good stay. Our concierge, Jeuri was the true highlight of our trip. He was patient with us, attentive and was just a calming and peaceful presence. We left feeling so blessed to have met such incredible people. I hope the owners know this and appreciate what they have in those that make this hotel a success.

it was a beautiful property, well thought through design with a super comfy bed. gorgeous courtyard to sit outside, pool was peaceful and located on a pretty street. Jerry the butler spoke perfect English and always greeted us with a smile. very lovely place to stay!

rooms had a lot of mosquitoes in. only issue.

location

the room is not the same we see in Facebook

very clean and private

I love the decor, the intimacy of the place, the butler service, the tub in the bathroom, the impeccable cleanliness and the large choice of breakfast. the personnel was very polite and available as well.

There were very disrespectful and noisy guests that ruined my night and partied until late, not responding to any requests to be quiet. The staff tried to intervene and was very thoughtful with me and changed me room. But the whole thing took hours and ruined my time there. I am thankful for the assistance that I received but regret that there was no stricter intervention from management on the guests. Visitors need to be aware that the houses are in different sites and share the yard closely with 2-3 rooms at the same time, which means there is a lot of proximity. Perhaps the hotel should have spaced guests knowing there was space available elsewhere. For this, I will only put a 9/10 but really everything was great (this aside).

everything

everything was more than esxpeected

cleanliness, the service, friendliness, staff was so welcoming

nothing negative to say